# Runbear

Runbear (runbear.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/runbear
- Documents last verified: 2026-09-30
- Transparency rating: 72/100 (how much it publishes, not how secure it is)
- Cite as: Runbear, Third Party Index, https://thirdpartyindex.com/vendors/runbear (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.runbear.io/ | 2026-09-30 | 2026-09-30 |
| Subprocessor list | https://trust.runbear.io/subprocessors | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://runbear.io/privacy-policy | 2026-09-30 | 2026-09-30 |
| Terms | https://runbear.io/terms-of-service | 2026-09-30 | 2026-09-30 |
| Status page | https://status.runbear.io/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (12)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) | AI provider; Runbear processes user messages through OpenAI to generate AI responses. | US | 2026-09-30 |
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Runbear uses Cloudflare to route and protect web traffic | Cloud monitoring | 2026-09-30 |
| [GitHub](https://thirdpartyindex.com/vendors/github.md) | Runbear uses Github to host our code | Version control | 2026-09-30 |
| [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud provider; Runbear's primary compute hosting | US East | 2026-09-30 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) | AI provider; Runbear processes user messages through Anthropic to generate AI responses. | US | 2026-09-30 |
| [Pipedream](https://thirdpartyindex.com/vendors/pipedream.md) | Pipedream enables Runbear agents to connect with third-party applications through managed tool integrations and workflows. It may process integration requests, responses, credentials, OAuth tokens, and related metadata.; Tool integration | us-east-1 | 2026-09-30 |
| [PostHog](https://thirdpartyindex.com/vendors/posthog.md) | Runbear uses PostHog for product, event analysis | Analytics | 2026-09-30 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Monitor application errors | Cloud monitoring | 2026-09-30 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Communication with Authorized Users in connection with the provision of the Services and support | Collaboration | 2026-09-30 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Handles plan subscription and payment | Finance and payments | 2026-09-30 |
| [Supabase](https://thirdpartyindex.com/vendors/supabase.md) | Cloud provider; Runbear uses Supabase as primarily store user data | US East | 2026-09-30 |
| [Vercel](https://thirdpartyindex.com/vendors/vercel.md) | Engineering; Runbear is supported using resources provided by Vercel hosting. | US East | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/25264)). CSV: https://thirdpartyindex.com/vendors/runbear/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II ([evidence](https://thirdpartyindex.com/evidence/25262))
- Claimed: HIPAA ([evidence](https://thirdpartyindex.com/evidence/25262))

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 36 days: 1 reported incidents (1 major or critical, 0 minor, 0 with no impact stated)
- Typical time to resolve: 4 h 24 min
- 2026-08-26: Degraded agent responses following a database upgrade (major)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api