# Salesforce Salesforce declares [64 subprocessors](https://thirdpartyindex.com/vendors/salesforce#subprocessors), plus 15 of its own affiliates, in [its subprocessor list](https://www.salesforce.com/en-us/wp-content/uploads/sites/4/documents/legal/misc/salesforce-infrastructure-and-subprocessors.pdf), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/206671)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). The list last changed on 2026-09-23: 4 added, 14 removed, 1 changed. [687 tracked vendors](https://thirdpartyindex.com/vendors/salesforce#used-by) name Salesforce as a subprocessor, including [OpenAI](https://thirdpartyindex.com/vendors/openai), [Stripe](https://thirdpartyindex.com/vendors/stripe) and [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare). Salesforce (salesforce.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/salesforce - Documents last verified: 2026-11-11 - Category: crm - Transparency rating: 62/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 0/8 (partial); Purposes 0/7 (partial); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Companies part of it: [MuleSoft](https://thirdpartyindex.com/vendors/mulesoft), [Slack](https://thirdpartyindex.com/vendors/slack), [Tableau](https://thirdpartyindex.com/vendors/tableau) - Supply chain: relies on 31 tracked vendors directly, 197 within two hops, 529 within three; 687 tracked vendors rely on it directly, 2575 within two hops, 2822 within three - Cite as: Salesforce, Third Party Index, https://thirdpartyindex.com/vendors/salesforce (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.salesforce.com/ | 2026-11-11 | 2026-11-11 | | Subprocessor list | https://www.salesforce.com/en-us/wp-content/uploads/sites/4/documents/legal/misc/salesforce-infrastructure-and-subprocessors.pdf | 2026-11-11 | 2026-11-03 | | Privacy policy | https://www.salesforce.com/company/legal/privacy/ | 2026-11-11 | 2026-11-03 | | Terms | https://www.salesforce.com/company/legal/sfdc-website-terms-of-service/ | 2026-11-11 | 2026-09-21 | | Security page | https://security.salesforce.com/ | 2026-11-11 | 2026-11-06 | | Status page | https://status.salesforce.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (64) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | a subsidiary of Cognizant | — | — | 2026-09-22 | | [Akamai Technologies, Inc.](https://thirdpartyindex.com/vendors/akamai.md) | — | — | 2026-10-20 | | [Amazon Chime (by Amazon Web Services, Inc.)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | — | 2026-09-22 | | [Amazon Transcribe (by Amazon Web Services, Inc.)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | — | 2026-09-22 | | [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | — | 2026-10-20 | | [Amazon Web Services, France Inc. (Eleven Labs Inc. self-hosted)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | — | 2026-10-20 | | [Amazon Web Services, Inc. Elemental MediaConvert](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | — | 2026-09-22 | | [AppExtremes, LLC dba Conga](https://thirdpartyindex.com/vendors/conga.md) | — | — | 2026-10-20 | | [Clickhouse](https://thirdpartyindex.com/vendors/clickhouse.md) | — | — | 2026-09-22 | | ClickSoftware, Inc. | — | — | 2026-10-20 | | [Cloudflare, Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | — | — | 2026-09-22 | | [CloudFront (Amazon Web Services, Inc.)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | — | 2026-09-22 | | [Cloudinary](https://thirdpartyindex.com/vendors/cloudinary.md) | — | — | 2026-09-22 | | [Coveo](https://thirdpartyindex.com/vendors/coveo.md) | — | — | 2026-09-22 | | [Daily, Co.](https://thirdpartyindex.com/vendors/daily.md) | — | — | 2026-09-22 | | [Datadog, Inc.](https://thirdpartyindex.com/vendors/datadog.md) | — | — | 2026-09-22 | | [Deepgram, Inc.](https://thirdpartyindex.com/vendors/deepgram.md) (AI model provider: Deepgram) | — | — | 2026-09-22 | | [Demandbase, Inc.](https://thirdpartyindex.com/vendors/demandbase.md) | — | — | 2026-09-22 | | DMCC | — | — | 2026-09-23 | | [Eleven Labs Inc.](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | — | — | 2026-09-22 | | [Fastly, Inc.](https://thirdpartyindex.com/vendors/fastly.md) | — | — | 2026-09-22 | | [Functional Software, Inc. d/b/a Sentry](https://thirdpartyindex.com/vendors/sentry.md) | — | — | 2026-09-22 | | [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | — | — | 2026-09-22 | | Heroku, Inc. (on Amazon Web Services, Inc.) | — | — | 2026-10-20 | | Heroku, Inc. (on Amazon | — | — | 2026-09-22 | | Heroku, Inc. (on Amazon Web Services, Inc. | — | — | 2026-10-20 | | [Impressionwise, LLC](https://thirdpartyindex.com/vendors/impressionwise.md) | — | — | 2026-10-02 | | [InfluxData Inc.](https://thirdpartyindex.com/vendors/influxdata.md) | — | — | 2026-09-22 | | [Informatica LLC](https://thirdpartyindex.com/vendors/informatica.md) | — | — | 2026-09-22 | | [Informatica Australia Pty Ltd](https://thirdpartyindex.com/vendors/informatica.md) | — | — | 2026-09-22 | | [Informatica Business Solutions Private Ltd](https://thirdpartyindex.com/vendors/informatica.md) | — | — | 2026-09-23 | | [Informatica Data Integration Ibérica, S.L.](https://thirdpartyindex.com/vendors/informatica.md) | — | — | 2026-09-23 | | [Informatica Ireland EMEA](https://thirdpartyindex.com/vendors/informatica.md) | — | — | 2026-09-22 | | [Informatica Software](https://thirdpartyindex.com/vendors/informatica.md) | — | — | 2026-09-23 | | [Informatica Software Italia S.r.l.](https://thirdpartyindex.com/vendors/informatica.md) | — | — | 2026-09-22 | | IS Informatica Software Ltda | — | — | 2026-09-22 | | Kabushiki Kaisha salesforce Japan, also known as Salesforce Japan Co., Ltd. | — | — | 2026-09-22 | | [Mailgun Technologies, Inc.](https://thirdpartyindex.com/vendors/mailgun.md) | — | — | 2026-09-22 | | [Microsoft Corporation (Microsoft Azure)](https://thirdpartyindex.com/vendors/microsoft.md) | — | — | 2026-10-20 | | [MongoDB Inc.](https://thirdpartyindex.com/vendors/mongodb.md) | — | — | 2026-10-02 | | [OpenAI, L.L.C.](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | — | — | 2026-09-22 | | [Oracle Corp. (OCI)](https://thirdpartyindex.com/vendors/oracle.md) | — | — | 2026-10-02 | | [Pendo.io, Inc.](https://thirdpartyindex.com/vendors/pendo.md) | — | — | 2026-09-22 | | Projector.is, Inc. (hosted by Amazon Web Services, Inc.) | — | — | 2026-09-22 | | [Segment.io, Inc.](https://thirdpartyindex.com/vendors/segment.md) | — | — | 2026-09-22 | | SFDC Australia Pty. Ltd. | — | — | 2026-09-22 | | SFDC Austria GmbH | — | — | 2026-09-22 | | SFDC Germany Data Center GmbH | — | — | 2026-09-22 | | SFDC Germany Data Germany Center GmbH | — | — | 2026-09-22 | | SFDC Ireland Limited | — | — | 2026-09-22 | | SFDC Netherlands B.V. | — | — | 2026-09-22 | | SFDC Sweden AB | — | — | 2026-09-22 | | S.I. | — | — | 2026-09-22 | | Softvision, LLC | — | — | 2026-09-22 | | [Sumo Logic, Inc.](https://thirdpartyindex.com/vendors/sumo-logic.md) | — | — | 2026-09-22 | | [SumoLogic, Inc.](https://thirdpartyindex.com/vendors/sumo-logic.md) | — | — | 2026-09-22 | | [SuSea, Inc. (doing business as You.com)](https://thirdpartyindex.com/vendors/you-com.md) | — | — | 2026-09-22 | | [Tavus Inc.](https://thirdpartyindex.com/vendors/tavus.md) | — | — | 2026-09-22 | | Technology Solutions U.S. Corp | — | — | 2026-09-22 | | [Temporal Technologies Inc.](https://thirdpartyindex.com/vendors/temporal.md) | — | — | 2026-09-23 | | UC | — | — | 2026-09-22 | | Web Services, Inc.) | — | — | 2026-09-22 | | [WithSecure Inc. (hosted by Amazon Web United States Services, Inc.)](https://thirdpartyindex.com/vendors/withsecuretm.md) | — | — | 2026-09-22 | | [Workato, Inc.](https://thirdpartyindex.com/vendors/workato.md) | — | — | 2026-09-22 | Read from ([evidence](https://thirdpartyindex.com/evidence/3261)). CSV: https://thirdpartyindex.com/vendors/salesforce/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai ### Its own affiliates (15) - Salesforce, Inc. - Salesforce Argentine S.R.I. - salesforce.com Sarl - salesforce.com Canada Corporation - salesforce.com France, S.A.S. - salesforce.com Germany GmbH - salesforce.com India Private Limited - salesforce.com Israel Ltd. - Salesforce.com Italy S.r.l - Salesforce.com Korea Limited - salesforce.com Singapore Pte. Ltd. - Salesforce Japan Co., Ltd. - Salesforce Systems Spain - Salesforce Tecnologia, Ltda. - Salesforce UK Limited ## Compliance As its trust center lists them. - FedRAMP Marketplace: High · 58 agency authorizations · since May 27, 2020 ## Security program What Salesforce, Inc.'s Form 10-K for fiscal 2026, filed Mar 2, 2026 (Item 1C) says, in its words (https://www.sec.gov/Archives/edgar/data/1108524/000110852426000060/0001108524-26-000060-index.htm). - Led by: Chief Information Security Officer - Leader's experience: 20+ years - Board oversight: Cybersecurity and Privacy Committee - Frameworks named: NIST, ISO 27001, SOC 2 - Practices named: Incident response plan, Tabletop exercises, Penetration testing, Vulnerability management, Threat intelligence - Engages outside assessors or consultants - Says no cybersecurity incident has materially affected it - Since the fiscal 2025 report: security led by the Chief Information Security Officer (was the Chief Security Officer). ## Web Technologies Salesforce's homepage made 477 requests to 37 domains, 20 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-03 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 20 third parties by category: Advertising 6 (Google Cloud, X Corp., Reddit, Inc.; reviewed: Index Exchange Inc.; usually detected as Advertising: Magnite, Inc., PubMatic); Analytics 4 (Contentsquare, LinkedIn, Demandbase; reviewed: iSpot.tv, Inc.); Live chat 1 (usually detected as Live chat: Qualified.com, Inc.); A/B Testing 1 (Optimizely); Cookie compliance 1 (usually detected as Cookie compliance: OneTrust); Affiliate programs 1 (Impact Radius); Customer data platform 1 (reviewed: LiveRamp); Personalisation 1 (usually detected as Personalisation: Contentful); RUM 1 (Akamai); Video players 1 (usually detected as Video players: Vidyard); Unclassified 2 (Conviva, Madison Logic). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (20) - Contentful: 112 requests to ctfassets.net - Google Cloud: 66 requests to google.com, doubleclick.net, googletagmanager.com, google-analytics.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too) - Qualified.com, Inc.: 21 requests to qualified.com - Contentsquare: 9 requests to contentsquare.net; Contentsquare - Vidyard: 8 requests to vidyard.com - Conviva: 7 requests to conviva.com - Akamai: 6 requests to akstat.io, go-mpulse.net; Akamai mPulse (its subprocessor list names it too) - LinkedIn: 6 requests to linkedin.com, licdn.com; Linkedin Insight Tag - X Corp.: 5 requests to t.co, twitter.com, ads-twitter.com; Twitter Ads - Demandbase: 4 requests to company-target.com, demandbase.com; Demandbase 11.8.0 (its subprocessor list names it too) - Reddit, Inc.: 4 requests to reddit.com, redditstatic.com; Reddit Ads - Impact Radius: 3 requests to impactcdn.com, impct.site, pxf.io; Impact - Optimizely: 3 requests to optimizely.com; Optimizely - Magnite, Inc.: 2 requests to rubiconproject.com, tremorhub.com - OneTrust: 2 requests to onetrust.com, onetrust.io - iSpot.tv, Inc.: 2 requests to ispot.tv - Index Exchange Inc.: 1 request to casalemedia.com - LiveRamp: 1 request to rlcdn.com - Madison Logic: 1 request to ml-attr.com - PubMatic: 1 request to pubmatic.com ### Unknown (1) Domains not identified yet: ojrq.net ### First party (1) - Salesforce: 212 requests to sfdcstatic.com, salesforce.com, sfdcdigital.com; Akamai, Akamai Bot Manager, Boomerang, Contentful, Framer Motion, GSAP, Google Font API, HSTS, Hotjar, OneTrust, Open Graph, Priority Hints, Qualified, Salesforce Experience Cloud, Sentry 8 tracked companies loaded by the homepage are not in Salesforce's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (687) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [15Five](https://thirdpartyindex.com/vendors/15five.md) - [1mind](https://thirdpartyindex.com/vendors/1mind.md): Salesforce is used as Data Importer’s customer relationship management provider, which may be used to process personal data in the ordinary course of business… - [1Password](https://thirdpartyindex.com/vendors/1password.md): CRM - [2cloudnine](https://thirdpartyindex.com/vendors/2cloudnine.md): 2cloudnine's product suite runs and operates on the Salesforce platform and architecture - [2NDSITE Inc. (Freshbooks)](https://thirdpartyindex.com/vendors/2ndsite-inc-freshbooks.md): Marketing, Sales, Customer Support, Analytics - [A-LIGN](https://thirdpartyindex.com/vendors/a-lign.md): Use of Salesforce for CRM for standard marketing and sales process automation and systematic control as well as organizational data analytics. - [Aaru](https://thirdpartyindex.com/vendors/aaru.md): CRM (customer relationship management); Sales - [Abnormal AI](https://thirdpartyindex.com/vendors/abnormal-ai.md): Customer relationship management tool and customer support - [Absorb Software](https://thirdpartyindex.com/vendors/absorb-software.md): Absorb uses Salesforce.com to manage its relationship with clients and prospects. Data processed may include contact and business details and LMS details relate… - [Abstract Security](https://thirdpartyindex.com/vendors/abstract-security.md): Customer Support - [ACA Group](https://thirdpartyindex.com/vendors/aca-group.md): CRM - [AccountAim](https://thirdpartyindex.com/vendors/accountaim.md): Customer Relationship Management (CRM) System - [AccountsIQ](https://thirdpartyindex.com/vendors/accountsiq.md): CRM and Ticketing Tool; Sales - [Accruent](https://thirdpartyindex.com/vendors/accruent.md): Business Support; Support Services - [Acquia](https://thirdpartyindex.com/vendors/acquia.md): Salesforce provides cloud-based customer relationship management functionality, along; with a customer support ticketing system and a customer support community… - [Action1](https://thirdpartyindex.com/vendors/action1.md): CRM & customer support platform - [Actionstep](https://thirdpartyindex.com/vendors/actionstep.md): Engagement & Sales; Helps businesses manage customer interactions and data - [ActiveState](https://thirdpartyindex.com/vendors/activestate.md): CRM & user interaction tracking - [Acxiom](https://thirdpartyindex.com/vendors/acxiom.md): Location: USAPurpose: Tableau reporting tool provider - [Adaptive Security](https://thirdpartyindex.com/vendors/adaptive-security.md): Customer relationship management platform supporting sales operations. - [Addepar](https://thirdpartyindex.com/vendors/addepar.md): Operation of a customer relationship management platform on behalf of Addepar. - [Addigy](https://thirdpartyindex.com/vendors/addigy.md) - [Adure](https://thirdpartyindex.com/vendors/adure.md) - [Aembit](https://thirdpartyindex.com/vendors/aembit.md): Customer relationship management - [Aerospike](https://thirdpartyindex.com/vendors/aerospike.md): CRM & support; Manages prospect and customer accounts, support cases, and related metadata - [Aforza](https://thirdpartyindex.com/vendors/aforza.md): Third party hosting provider - [AgentSync](https://thirdpartyindex.com/vendors/agentsync.md): Core Infrastructure, Data Sub-Processor and Support Sub-Processor (Manage) - [Agilysys](https://thirdpartyindex.com/vendors/agilysys.md) - [AHEAD](https://thirdpartyindex.com/vendors/ahead.md): Customer Relationship Management - [Airtable](https://thirdpartyindex.com/vendors/airtable.md): Customer support services - [Airwallex US](https://thirdpartyindex.com/vendors/airwallex-us.md): CRM; Primary CRM for customer relationship management - [Aiven](https://thirdpartyindex.com/vendors/aiven.md) - [Akamai](https://thirdpartyindex.com/vendors/akamai.md): Salesforce provides support ticket management and storage services that are part of Akamai's support services.; Salesforce's sub-processors used for the operati… - [Akita](https://thirdpartyindex.com/vendors/akita.md): Salesforce provides Customer Relationship Management software. - [Alation](https://thirdpartyindex.com/vendors/alation.md): Customer support ticketing via the Service Cloud - [Alcide](https://thirdpartyindex.com/vendors/alcide.md) - [AlertMedia](https://thirdpartyindex.com/vendors/alertmedia.md): AlertMedia customer relationship management (CRM) and support systems - [AlphaSense](https://thirdpartyindex.com/vendors/alphasense.md): Revenue Operations and Sales Enablement - [Alteryx](https://thirdpartyindex.com/vendors/alteryx.md): Support provision including storage of support-related logs - [Altvia](https://thirdpartyindex.com/vendors/altvia.md): CRM database where data is stored - [Alvaria](https://thirdpartyindex.com/vendors/alvaria.md): Support - [Amach](https://thirdpartyindex.com/vendors/amach.md): Customer relationship management - [Amplience](https://thirdpartyindex.com/vendors/amplience.md): CRM - [Anomali](https://thirdpartyindex.com/vendors/anomali.md): Customer Relationship Management - [Antavo](https://thirdpartyindex.com/vendors/antavo.md): CRM; Ecommerce Platform; Marketing Automation Platform - [Anydesk](https://thirdpartyindex.com/vendors/anydesk.md): CRM - [Apolicy](https://thirdpartyindex.com/vendors/apolicy.md): Customer Relationship Management and Customer Support - [Apollo GraphQL](https://thirdpartyindex.com/vendors/apollo-graphql.md) - [Appiphony](https://thirdpartyindex.com/vendors/appiphony.md): Provides customer relationship management and cloud services. - [Appsvio](https://thirdpartyindex.com/vendors/appsvio.md): Cloud provider - [Apptio](https://thirdpartyindex.com/vendors/apptio.md): Third Party provider of CRM (Customer Relationship Management) and support portal solutions - [AppViewX](https://thirdpartyindex.com/vendors/appviewx.md): Customer Relationship Management (CRM) - [Aprimo](https://thirdpartyindex.com/vendors/aprimo.md): Information management - [Apsona](https://thirdpartyindex.com/vendors/apsona.md): Sales - [Aptean](https://thirdpartyindex.com/vendors/aptean.md): Customer service case management and CRM solution. Storage of customer contact details, sales orders and support tickets.; Support Service Provider - [Arctic Wolf](https://thirdpartyindex.com/vendors/arctic-wolf.md): Customer and Internal Collaboration and Messaging - [Ardoq](https://thirdpartyindex.com/vendors/ardoq.md): Customer success analysis - [Armis](https://thirdpartyindex.com/vendors/armis.md): Customer service management - [Arrows](https://thirdpartyindex.com/vendors/arrows.md): Application hosting; Hosts the Arrows application and backend services - [Artera](https://thirdpartyindex.com/vendors/artera.md) - [Asana](https://thirdpartyindex.com/vendors/asana.md): Customer and sales support - [Assent](https://thirdpartyindex.com/vendors/assent.md): Dashboarding, visualization, and customer reporting.; Support ticket management, communications, and issue tracking. - [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md): Cloud services provider - [AudioCodes](https://thirdpartyindex.com/vendors/audiocodes.md): CRM system - [Automation Anywhere](https://thirdpartyindex.com/vendors/automation-anywhere.md): Cloud Provider & Customer Support Ticketing System; Single Sign On - User Authentication for access to Knowledgebase and forums; Community Cloud - Knowledge bas… - [AutoRABIT](https://thirdpartyindex.com/vendors/autorabit.md) - [AutoScaled](https://thirdpartyindex.com/vendors/autoscaled.md): CRM integration - [Auvik](https://thirdpartyindex.com/vendors/auvik.md): Customer support platform, communication services, and billing - [Avalara](https://thirdpartyindex.com/vendors/avalara.md): Customer management platform - [AVEVA](https://thirdpartyindex.com/vendors/aveva.md) - [Axcient](https://thirdpartyindex.com/vendors/axcient.md): Customer Relationship Management (CRM) - [B2Gnow](https://thirdpartyindex.com/vendors/b2gnow.md) - [Backblaze](https://thirdpartyindex.com/vendors/backblaze.md): A service used by Backblaze for customer relationship management. - [Barracuda Networks](https://thirdpartyindex.com/vendors/barracuda-networks.md) - [Bento](https://thirdpartyindex.com/vendors/bentonow-com.md): Application hosting - [BetterCloud](https://thirdpartyindex.com/vendors/bettercloud.md): Customer Service; \[Website\]( Manages customer support ticket routing and live support chat (Service Cloud). Coordinate notifications and customer communications… - [Bettermode](https://thirdpartyindex.com/vendors/bettermode.md): Push notifications, allow social login - [Betterworks](https://thirdpartyindex.com/vendors/betterworks.md): Cloud-based service provider used for hosting application services. - [BeyondTrust](https://thirdpartyindex.com/vendors/beyondtrust.md): Customer Relationship Management system - [BigID](https://thirdpartyindex.com/vendors/bigid.md): Customer Support - [BigTime](https://thirdpartyindex.com/vendors/bigtime.md): A native integration between BigTime and Salesforce. Customers must; Customer Relationship Manager (“CRM”) for internal use; opt-in to this integration. - [BioRender](https://thirdpartyindex.com/vendors/biorender.md) - [Bitbucket](https://thirdpartyindex.com/vendors/bitbucket.md): Cloud services provider - [BitPay](https://thirdpartyindex.com/vendors/bitpay.md): Customer Support - [BitTitan](https://thirdpartyindex.com/vendors/bittitan.md): Contains account information and personal contact information - [Blackbaud](https://thirdpartyindex.com/vendors/blackbaud.md) - [BlackBerry](https://thirdpartyindex.com/vendors/blackberry.md): Issue management portal service provider - [Blackboard](https://thirdpartyindex.com/vendors/blackboard.md): CRM and client support applications - [Blacksmith](https://thirdpartyindex.com/vendors/blacksmith.md): Collaboration; customer service and technical support - [Blockdaemon](https://thirdpartyindex.com/vendors/blockdaemon.md): Customer relationship management - [Bluebeam](https://thirdpartyindex.com/vendors/bluebeam.md): Variety of templates for Pardot landing pages; CRM and sales platforms storing customer accounts, opportunities, quotes, and engagement data. - [Blutui](https://thirdpartyindex.com/vendors/blutui.md): Team communication (Slack) - [Boomi, LP](https://thirdpartyindex.com/vendors/boomi-lp.md): Support, Project Manager, Implementation Team - [Bounteous](https://thirdpartyindex.com/vendors/bounteous.md) - [BridgeAthletic](https://thirdpartyindex.com/vendors/bridgeathletic.md): PaaS - [Brightcove](https://thirdpartyindex.com/vendors/brightcove.md): Customer support - [BrowserStack](https://thirdpartyindex.com/vendors/browserstack.md): CRM - [Bugcrowd](https://thirdpartyindex.com/vendors/bugcrowd.md): Various Contact Details - [BugHerd](https://thirdpartyindex.com/vendors/bugherd.md): Cloud Infrastructure and hosting platform - [Bullhorn](https://thirdpartyindex.com/vendors/bullhorn.md): Cloud hosting services and development platform; Customer support - [Businesswire](https://thirdpartyindex.com/vendors/businesswire.md): Client management - [Buttondown](https://thirdpartyindex.com/vendors/buttondown.md): Legacy domain ingress and TLS termination - [CallRail](https://thirdpartyindex.com/vendors/callrail.md): Cloud-based customer relationship management. - [Canonical](https://thirdpartyindex.com/vendors/canonical.md): Salesforce hosts the Support portal that customers use to open and track support requests; Support portal - [Canopy](https://thirdpartyindex.com/vendors/canopy.md): Hosting & Database provider; CRM & support - [Capsule8](https://thirdpartyindex.com/vendors/capsule8.md): Customer relationship management services, metrics and technical support services - [Carta](https://thirdpartyindex.com/vendors/carta.md): Client relationship management - [Catapult Sports](https://thirdpartyindex.com/vendors/catapult-sports.md): Customer relationship management and customer support services - [Caylent](https://thirdpartyindex.com/vendors/caylent.md): CRM System - [CB Insights](https://thirdpartyindex.com/vendors/cb-insights.md): Customer Relationship Management - [Celonis](https://thirdpartyindex.com/vendors/celonis.md): ● Operation of Support Ticketing - [Center for Internet Security](https://thirdpartyindex.com/vendors/center-for-internet-security.md): Customer relationship management; Salesforce offers customer relationship management.; Your general personal information will be processed by Salesforce for sto… - [Cerbos](https://thirdpartyindex.com/vendors/cerbos.md) - [Cerby](https://thirdpartyindex.com/vendors/cerby.md) - [Cerebras](https://thirdpartyindex.com/vendors/cerebras.md): Customer relationship management - [Certara](https://thirdpartyindex.com/vendors/certara.md): Customer relationship management (formerly salesforce.com, inc.) - [Chainalysis](https://thirdpartyindex.com/vendors/chainalysis.md): Customer relationship management | \[More information\](; Customer support - [Chameleon Intelligent Tech](https://thirdpartyindex.com/vendors/chameleon-intelligent-tech.md): Product Infrastructure - [Chartbeat](https://thirdpartyindex.com/vendors/chartbeat.md): Cloud CRM; Customer relationship management - [Check Point Software Technologies](https://thirdpartyindex.com/vendors/check-point-software-technologies.md): Application Hosting; Customer Relationship Management and Support - [Cirrus Insight](https://thirdpartyindex.com/vendors/cirrus-insight.md): License management; Service provider - [CirrusMD](https://thirdpartyindex.com/vendors/cirrusmd.md): Customer Relationship Management (CRM) platform - [Clarity](https://thirdpartyindex.com/vendors/clarity.md) - [Claroty](https://thirdpartyindex.com/vendors/claroty.md) - [Clever](https://thirdpartyindex.com/vendors/clever.md): Customer relationship management, management of customer service tickets - [CleverTap](https://thirdpartyindex.com/vendors/clevertap.md): Contract and Service Agreements (MSA) - [Clickagy](https://thirdpartyindex.com/vendors/clickagy.md): Customer relationship management - [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse.md): Customer support case management, messaging services (Slack) - [ClickTime](https://thirdpartyindex.com/vendors/clicktime.md): CRM and customer management; Sales and Support Services - [ClickUp™](https://thirdpartyindex.com/vendors/clickuptm.md): Customer relationship management (CRM) - [CloudFactory](https://thirdpartyindex.com/vendors/cloudfactory.md): Account Administration, Product Feedback, and Support - [CloudFiles](https://thirdpartyindex.com/vendors/cloudfiles.md): Sales management, customer support - [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md): Customer support and account management - [Cloudmailin](https://thirdpartyindex.com/vendors/cloudmailin.md): Management Website - [CloudSEK](https://thirdpartyindex.com/vendors/cloudsek.md): Sales - [CloudZone](https://thirdpartyindex.com/vendors/cloudzone.md): CRM and customer support / case management, including data submitted via the Customer Portal - [Cloverpop](https://thirdpartyindex.com/vendors/cloverpop.md): Cloud Infrastructure Provider - [Coalfire](https://thirdpartyindex.com/vendors/coalfire.md): Marketing; CRM - [Cobalt](https://thirdpartyindex.com/vendors/cobalt.md): Customer Relationship Management software - [CodeRabbit](https://thirdpartyindex.com/vendors/coderabbit.md): Sales - [CoderPad](https://thirdpartyindex.com/vendors/coderpad.md): Public cloud hosting services; Data Visualization (Tableau) - [CodeSignal](https://thirdpartyindex.com/vendors/codesignal.md): CRM / Sales & Marketing; CRM platform for sales and marketing - [Cognism](https://thirdpartyindex.com/vendors/cognism.md): CRM tool; Customer engagement and relashionship management - [Cohere](https://thirdpartyindex.com/vendors/cohere.md): Customer Support Management - [CoLab](https://thirdpartyindex.com/vendors/colab.md): Customer Relationship Management; Used to manage customer and sales information. - [Command Alkon](https://thirdpartyindex.com/vendors/command-alkon.md): Data storage; Customer relations management - [CompanyCam](https://thirdpartyindex.com/vendors/companycam.md) - [Confirm](https://thirdpartyindex.com/vendors/confirm.md) - [Conga](https://thirdpartyindex.com/vendors/conga.md): Hosting Services - [ConnectWise](https://thirdpartyindex.com/vendors/connectwise.md): CRM; Customer relationship management, support - [Contender Solutions](https://thirdpartyindex.com/vendors/contender-solutions.md): Customer Relationship Management - [Contentsquare](https://thirdpartyindex.com/vendors/contentsquare.md) - [Convertr](https://thirdpartyindex.com/vendors/convertr.md): Customer Relationship Management platform; Sales - [Conviva](https://thirdpartyindex.com/vendors/conviva.md): Customer Relationship Management (CRM) database services and support ticketing process - [CookieChimp](https://thirdpartyindex.com/vendors/cookiechimp.md): Application hosting - [Coralogix](https://thirdpartyindex.com/vendors/coralogix.md): CRM and Contracts - [Corelight](https://thirdpartyindex.com/vendors/corelight.md): Customer account administration platform service provider - [Couchbase](https://thirdpartyindex.com/vendors/couchbase.md): Customer relationship management services - [Count](https://thirdpartyindex.com/vendors/count.md): CRM software; Communication and app notifications (Slack): Count's internal, external, and community messaging platform provider. Count Canvas Platform: Applica… - [Cribl](https://thirdpartyindex.com/vendors/cribl.md) - [Critical Impact](https://thirdpartyindex.com/vendors/critical-impact.md): Customer Sales Management - [CS DISCO](https://thirdpartyindex.com/vendors/cs-disco.md): Customer relationship management (CRM) platform - [Culture Amp](https://thirdpartyindex.com/vendors/culture-amp.md): Customer Relationship Management (CRM) platform that records and stores commercial information and interactions with our customers throughout the customer lifec… - [Cushman & Wakefield](https://thirdpartyindex.com/vendors/cushman-and-wakefield.md) - [Cyara](https://thirdpartyindex.com/vendors/cyara.md): Customer Management - [Cyberbit](https://thirdpartyindex.com/vendors/cyberbit.md): communication Transactional and; communication Transactional and operational - [Cyberhaven](https://thirdpartyindex.com/vendors/cyberhaven.md): Support portal - [D2L](https://thirdpartyindex.com/vendors/d2l.md): Internal Operations & Support; Used by D2L for Client Relationship Management (CRM), and providing global support. - [Darktrace](https://thirdpartyindex.com/vendors/darktrace.md): Customer relationship and sales data management - [Darktrace Federal](https://thirdpartyindex.com/vendors/darktrace-federal.md): Customer relationship and sales data management - [Dashlane](https://thirdpartyindex.com/vendors/dashlane.md): Customer Relationship Management platform (B2B only) - [Data443](https://thirdpartyindex.com/vendors/data443.md): Support service management - [Databricks](https://thirdpartyindex.com/vendors/databricks.md): Customer support ticketing. - [DataCore Software](https://thirdpartyindex.com/vendors/datacore-software.md): Sales - [Datadog](https://thirdpartyindex.com/vendors/datadog.md): Customer support platform - [DataRobot](https://thirdpartyindex.com/vendors/datarobot.md): Customer support - [Deepgram](https://thirdpartyindex.com/vendors/deepgram.md): A customer relationship management (CRM) platform that provides tools for sales, customer service, marketing, and more to help businesses manage their relations… - [deepset](https://thirdpartyindex.com/vendors/deepset.md): Customer relationship management (CRM) platform; Sales CRM - [Delinea](https://thirdpartyindex.com/vendors/delinea.md): Manage customer support tickets; Product Support - [Deltek](https://thirdpartyindex.com/vendors/deltek.md) - [Demandbase](https://thirdpartyindex.com/vendors/demandbase.md): Customer Support Services - used for ticketing - [DemandScience](https://thirdpartyindex.com/vendors/demandscience.md): Customer Relationship Management (CRM) platform for pipeline tracking, sales accounts, and customer communications; Sales - [Demio](https://thirdpartyindex.com/vendors/demio.md): Cloud Service Provider; CRM - [Descript](https://thirdpartyindex.com/vendors/descript.md) - [Deviniti](https://thirdpartyindex.com/vendors/deviniti.md): Applies to: - Entra ID (Azure AD) Attributes Sync for Jira (Cloud) - Extension for Jira Service Management (Cloud) - Issue Sync Pro (Cloud) - Issue Templates fo… - [Devolutions](https://thirdpartyindex.com/vendors/devolutions.md): Management of customer support requests - [Digicert](https://thirdpartyindex.com/vendors/digicert.md): Manage customer relationships, sales engagement, website visitor engagement and routing, business communications, analytics, reporting, and technical support - [Digistorm AU](https://thirdpartyindex.com/vendors/digistorm-au.md): Applications, Services, and Support; Sales & Marketing; Business Operations; Customer account management; Internal Business Operations - Sales & Marketing; Mark… - [Digital Realty](https://thirdpartyindex.com/vendors/digital-realty.md): Customer relationship management application - [Dispel](https://thirdpartyindex.com/vendors/dispel.md): Cloud management - [Dock](https://thirdpartyindex.com/vendors/dock.md): Customer relationship management; Application hosting - [DocSend](https://thirdpartyindex.com/vendors/docsend.md): Customer Support - [DoiT](https://thirdpartyindex.com/vendors/doit.md): SalesForce provides customer relationship management focused on sales, customer service, marketing automation and analytics. - [Donut](https://thirdpartyindex.com/vendors/donut.md): App hosting and database - [DoseSpot](https://thirdpartyindex.com/vendors/dosespot.md): A Customer Relationship Management (CRM) platform used primarily to manage relationships with customers, prospects, and partners. - [Double](https://thirdpartyindex.com/vendors/double.md): CRM; Customer support and account management - [Dovetail](https://thirdpartyindex.com/vendors/dovetail.md): Customer relation management (CRM); Salesforce ingests emails, names of users, and account metadata in a workspace. - [Drata](https://thirdpartyindex.com/vendors/drata.md): \[Drata and SafeBase\] Salesforce Service Cloud provides customer support and case management services used to handle user inquiries, track support requests, and … - [Dropbox](https://thirdpartyindex.com/vendors/dropbox.md): Customer Support - [Dropbox Sign](https://thirdpartyindex.com/vendors/dropbox-sign.md): Customer Support - [Duo Security](https://thirdpartyindex.com/vendors/duo-security.md): Deliver, support, and improve the services - [DX](https://thirdpartyindex.com/vendors/dx.md): Cloud services provider - [Dynatrace](https://thirdpartyindex.com/vendors/dynatrace.md) - [Easol](https://thirdpartyindex.com/vendors/easol.md) - [Edgescan](https://thirdpartyindex.com/vendors/edgescan.md) - [Edmentum](https://thirdpartyindex.com/vendors/edmentum.md): Customer Relationship Management tool - [Edpuzzle](https://thirdpartyindex.com/vendors/edpuzzle.md): Leads and sales management - [Egnyte](https://thirdpartyindex.com/vendors/egnyte.md) - [Eightfold AI](https://thirdpartyindex.com/vendors/eightfold-ai.md): Product support, sales/customer relationship management - [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch.md): Customer support ticketing via Service Cloud - [Elavon](https://thirdpartyindex.com/vendors/elavon.md): Cloud-based Customer Support & communication services; Service Specific - [Employment Hero](https://thirdpartyindex.com/vendors/employment-hero.md): Processing Activity: Comprehensive customer relationship management (CRM) platform for managing sales, marketing, and customer service. GDPR Transfer Mechanism:… - [Enchant](https://thirdpartyindex.com/vendors/enchant.md): Cloud Infrastructure - [Encore Digital Media](https://thirdpartyindex.com/vendors/encore-digital-media.md) - [Endor Labs](https://thirdpartyindex.com/vendors/endor-labs.md): Customer Relationship Management (CRM) System - [Envestnet](https://thirdpartyindex.com/vendors/envestnet.md): Salesforce enables efficient sales operations, maintains accurate and centralized client records, supports real-time data synchronization across systems, and en… - [Epicor](https://thirdpartyindex.com/vendors/epicor.md): Sales Administration - [Eptura](https://thirdpartyindex.com/vendors/eptura.md): Customer relationship management - [eSign](https://thirdpartyindex.com/vendors/esign.md): Platform-as-a-Service (PaaS) cloud hosting - [eSpatial](https://thirdpartyindex.com/vendors/espatial.md): https://www.salesforce.com/ - [etailinsights](https://thirdpartyindex.com/vendors/etailinsights.md): Customer relationship management - [EventUp Planner](https://thirdpartyindex.com/vendors/eventup-planner.md) - [Everbridge](https://thirdpartyindex.com/vendors/everbridge.md) - [EverTrue](https://thirdpartyindex.com/vendors/evertrue.md): Customer account administration and support - [Evisions](https://thirdpartyindex.com/vendors/evisions.md): Customer Relationship Management and Customer Support; Customer engagement - [Experian](https://thirdpartyindex.com/vendors/experian.md): Provision of Tableau software for building of reporting dashboards; Sub-contractor - [Extensis](https://thirdpartyindex.com/vendors/extensis.md) - [Exterro](https://thirdpartyindex.com/vendors/exterro.md): Account Management, Customer Relationship Management, and Customer Support Ticketing; Account Management, Customer Relationship Support, and Customer Support Ti… - [Eyeota](https://thirdpartyindex.com/vendors/eyeota.md): Platform used to host Eyeota's business data - [fal](https://thirdpartyindex.com/vendors/fal.md): - Contact: privacy@salesforce.com. - Address: 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA - Description: Sales CRM; Sales CRM - [FE fundinfo](https://thirdpartyindex.com/vendors/fe-fundinfo.md) - [FICO](https://thirdpartyindex.com/vendors/fico.md): Customer relationship management for clients globally - [Figure](https://thirdpartyindex.com/vendors/figure.md) - [Filestack](https://thirdpartyindex.com/vendors/filestack.md): ● Business contact information; ● Sales/Accounting - [Filevine](https://thirdpartyindex.com/vendors/filevine.md): CRM platform - [Fireblocks](https://thirdpartyindex.com/vendors/fireblocks.md): Salesforce is used as the primary CRM and collaboration tool. - [FireHydrant](https://thirdpartyindex.com/vendors/firehydrant.md): Sales and support automation - [Firmhouse](https://thirdpartyindex.com/vendors/firmhouse.md): hosting platform and databases - [Fleet](https://thirdpartyindex.com/vendors/fleet.md): Cloud platform hosting fleetdm.com and its customer account portal; processes contact and account information submitted through the website. - [Flosum](https://thirdpartyindex.com/vendors/flosum.md): Application hosting and data management - [FlowEQ](https://thirdpartyindex.com/vendors/floweq.md): Customer relationship management - [Flowmailer](https://thirdpartyindex.com/vendors/flowmailer.md): Delivery of emails and/or SMS for Clients using the Salesforce Marketing Cloud broadcast platform - [Flywire](https://thirdpartyindex.com/vendors/flywire.md): Customer relationship management platform - [Forcepoint](https://thirdpartyindex.com/vendors/forcepoint.md): CRM services - [Forest Admin](https://thirdpartyindex.com/vendors/forest-admin.md) - [Formative](https://thirdpartyindex.com/vendors/formative.md): Customer Relationship Management System - [Fountain](https://thirdpartyindex.com/vendors/fountain.md): Customer relationship management platform - [Four/Four](https://thirdpartyindex.com/vendors/four-four.md): CRM software; Salesforce provide Customer Relationship Management software - [FTI Technology](https://thirdpartyindex.com/vendors/fti-technology.md): Support Helpdesk Ticketing System, Invoicing and global CRM provider - [Fuel Cycle](https://thirdpartyindex.com/vendors/fuel-cycle.md): Cloud-based CRM software that is leveraged in CRM integrations. - [FullFunnel](https://thirdpartyindex.com/vendors/fullfunnel-co.md): CRM platform - [Fullstory](https://thirdpartyindex.com/vendors/fullstory.md): Customer relationship management solution platform - [GaggleAMP](https://thirdpartyindex.com/vendors/gaggleamp.md): An application hosting provider built on top of Amazon Web Services used to host some legacy services - [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software.md): Cloud Service Provider - [Gem](https://thirdpartyindex.com/vendors/gem.md): Application infrastructure support, sales/customer relationship management - [Genesys](https://thirdpartyindex.com/vendors/genesys.md) - [Gigamon](https://thirdpartyindex.com/vendors/gigamon.md) - [Girikon AI](https://thirdpartyindex.com/vendors/girikon-ai.md): Core platform hosting & integration - [GiveCampus](https://thirdpartyindex.com/vendors/givecampus.md): CRM platform; Cloud service provider - [Glean](https://thirdpartyindex.com/vendors/glean.md): CRM - [GoCanvas](https://thirdpartyindex.com/vendors/gocanvas.md): CRM Platform / SalesForce provides customer relationship management software and applications focused on sales, customer service, marketing automation, e-commer… - [Goldcast](https://thirdpartyindex.com/vendors/goldcast.md): Attendee Support - [Groq](https://thirdpartyindex.com/vendors/groq.md): Customer relationship managent and support - [Guardsquare](https://thirdpartyindex.com/vendors/guardsquare.md): To process support tickets - [Harbor Global](https://thirdpartyindex.com/vendors/harbor-global.md): CRM Software - [Harriet](https://thirdpartyindex.com/vendors/harriet.md): Application hosting and infrastructure - [Hasura](https://thirdpartyindex.com/vendors/hasura.md) - [Helios](https://thirdpartyindex.com/vendors/helios.md): Customer Relationship Management System - Salesforce will process all personal data listed on Schedule 1 of the DPA. Salesforce allows Snyk to manage all of our… - [Heron](https://thirdpartyindex.com/vendors/heron.md) - [Hex](https://thirdpartyindex.com/vendors/hex.md): Customer engagement - [Heymarket](https://thirdpartyindex.com/vendors/heymarket.md) - [HighRadius](https://thirdpartyindex.com/vendors/highradius.md): Service Cloud – IT service management / ticketing tool for technical support - [Hightouch](https://thirdpartyindex.com/vendors/hightouch.md): Customer Relationship Management - [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb.md): Customer Relationship Management - [Horizon3.ai](https://thirdpartyindex.com/vendors/horizon3-ai.md): CRM Platform; CRM platform for enabling our Go-To-Market teams with Sales information and conversations, contracts, NDA's, and contact details for customers and… - [HorizonIQ](https://thirdpartyindex.com/vendors/horizoniq.md): Salesforce is an integrated customer relationship management (CRM) platform. - [Hotjar](https://thirdpartyindex.com/vendors/hotjar.md) - [Hyperdoc (a.k.a. Recall.ai)](https://thirdpartyindex.com/vendors/hyperdoc-a-k-a-recall-ai.md): Sales - [HYPR](https://thirdpartyindex.com/vendors/hypr.md) - [IBM Kubecost](https://thirdpartyindex.com/vendors/ibm-kubecost.md): Third Party provider of CRM (Customer Relationship Management) and support portal solutions - [Iconik](https://thirdpartyindex.com/vendors/iconik.md): Salesforce is used for - [IDEXX](https://thirdpartyindex.com/vendors/idexx.md): Customer relationship management - [Immersive Labs](https://thirdpartyindex.com/vendors/immersive-labs.md): Customer relationship management system - [Immuta](https://thirdpartyindex.com/vendors/immuta.md): Customer relationship management platform. - [Imperva](https://thirdpartyindex.com/vendors/imperva.md): Customer account management and support - [Import2](https://thirdpartyindex.com/vendors/import2.md): Cloud Platform as a Service - [InCountry](https://thirdpartyindex.com/vendors/incountry.md): Customer Relationship Management - [InEvent](https://thirdpartyindex.com/vendors/inevent.md): Data syncronization with CRM - [Infisical](https://thirdpartyindex.com/vendors/infisical.md): Infisical uses Salesforce to help manage customer and business relationships. - [Influx](https://thirdpartyindex.com/vendors/influx.md): Application infrastructure (Heroku), Customer relationship management - [InfluxData](https://thirdpartyindex.com/vendors/influxdata.md): Customer Support Platform; Web-portal front-end services - [Infoblox](https://thirdpartyindex.com/vendors/infoblox.md): Sales and order; customer relationship; management; management and - [InRule](https://thirdpartyindex.com/vendors/inrule.md): - Applicable Services: InRule Decision and InRule Process Automation - Data Processing: Support tickets (including attachments) and emails sent to InRule Person… - [insightsoftware](https://thirdpartyindex.com/vendors/insightsoftware.md): Customer Relationship Management (CRM) - [Instruqt](https://thirdpartyindex.com/vendors/instruqt.md): CRM; Customer relationship management - [Integrate](https://thirdpartyindex.com/vendors/integrate.md): Cloud systems that store business contact information of Integrate’s customers; Cloud systems that store business contact information of Integrate’s custome… - [Interhubz](https://thirdpartyindex.com/vendors/interhubz.md): Infrastructure hosting - [InvestorFlow](https://thirdpartyindex.com/vendors/investorflow.md): CRM; Hosting platform for CRM product (client owned). InvestorFlow uses Salesforce's Sales and Service Cloud internally - [Iron Mountain](https://thirdpartyindex.com/vendors/iron-mountain.md): IT & Operational Support - [Ivanti](https://thirdpartyindex.com/vendors/ivanti.md): Customer Relationship Management System - [IXOPAY](https://thirdpartyindex.com/vendors/ixopay.md): Customer support case management services - [JAGGAER](https://thirdpartyindex.com/vendors/jaggaer.md): Support portal ticketing system. - [JetStream Security](https://thirdpartyindex.com/vendors/jetstream-security.md): Software-as-a-Service - [Judi Health™](https://thirdpartyindex.com/vendors/judi-healthtm.md): Salesforce is a cloud‑based Customer Relationship Management (CRM) and application platform that provides a suite of tools to help organizations manage custom… - [Juliahub](https://thirdpartyindex.com/vendors/juliahub.md) - [Juniper Square](https://thirdpartyindex.com/vendors/juniper-square.md) - [JupiterOne](https://thirdpartyindex.com/vendors/jupiterone.md): CRM for sales and marketing - [Kaltura](https://thirdpartyindex.com/vendors/kaltura.md): CRM platform - [Katalon](https://thirdpartyindex.com/vendors/katalon.md): Customer relationship management, customer support and ticket handling - [Keyfactor](https://thirdpartyindex.com/vendors/keyfactor.md): Customer Relationship Management - [Khoros](https://thirdpartyindex.com/vendors/khoros.md): Customer relationship management - [Knak](https://thirdpartyindex.com/vendors/knak.md): CRM - [Knock2](https://thirdpartyindex.com/vendors/knock2.md): Application hosting and cloud infrastructure; CRM integration and data synchronization - [Knowde](https://thirdpartyindex.com/vendors/knowde.md): Customer Relationship Management - [Kolide](https://thirdpartyindex.com/vendors/kolide.md): Customer relationship management (CRM) - [Komodo Health](https://thirdpartyindex.com/vendors/komodo-health.md): Professional services - [Konvu](https://thirdpartyindex.com/vendors/konvu.md): Customer relationship management - [KORE Software](https://thirdpartyindex.com/vendors/kore-software.md) - [Korn Ferry](https://thirdpartyindex.com/vendors/korn-ferry.md) - [Krisp](https://thirdpartyindex.com/vendors/krisp.md): Customer Relationship Management System; Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses streamline their sale… - [Kryterion](https://thirdpartyindex.com/vendors/kryterion.md) - [Kubit](https://thirdpartyindex.com/vendors/kubit.md): Sales management - [Kudoboard](https://thirdpartyindex.com/vendors/kudoboard.md): for sales management \[Headquartered at 415 Mission Street, 3rd Floor San Francisco, CA 94105\] - [Kudosity](https://thirdpartyindex.com/vendors/kudosity.md): CRM, customer support and marketing platform - [Kulturra.com](https://thirdpartyindex.com/vendors/kulturra-com.md): Customer relationship management - [Labster](https://thirdpartyindex.com/vendors/labster.md): Customer Relationship Management - [Lakeside Software](https://thirdpartyindex.com/vendors/lakeside-software.md): Authentication for Zendesk - [LambdaTest](https://thirdpartyindex.com/vendors/lambdatest.md): Cloud-based Customer Support Services, used as a ticketing platform by our Customer Success team.; Live Customer Chat platform, used for providing real time cha… - [LandingAI](https://thirdpartyindex.com/vendors/landingai.md): Customer Relationship Management (CRM) platform for managing sales and customer interactions. - Salesforce's Subprocessors: \[List\]( - Products: All (US); Custom… - [Langfuse](https://thirdpartyindex.com/vendors/langfuse.md): Customer support case management, messaging services (Slack) - [LanguageLine Solutions](https://thirdpartyindex.com/vendors/languageline-solutions.md): PaaS Provider - [Lansweeper](https://thirdpartyindex.com/vendors/lansweeper.md): AI support agent in the Support Portal (conversational assistance, automated troubleshooting, automated case creation and conversation summaries) - [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly.md): Cloud Infrastructure - [LeanData](https://thirdpartyindex.com/vendors/leandata.md): Cloud provider - [LearnUpon](https://thirdpartyindex.com/vendors/learnupon.md): Customer Relationship Management service for communication with application customers - [Lightedge](https://thirdpartyindex.com/vendors/lightedge.md): Billing, quoting, customer support - [Lightico](https://thirdpartyindex.com/vendors/lightico.md): Customer Relationship Management, Support Platform; Salesforce Integration - [Lightricks](https://thirdpartyindex.com/vendors/lightricks.md): Hosting and Cloud Computing - [Limio](https://thirdpartyindex.com/vendors/limio.md): Sales; Used for Limio’s customers tracking. - [LINK Mobility Group ASA](https://thirdpartyindex.com/vendors/link-mobility-group-asa.md) - [LinkedIn](https://thirdpartyindex.com/vendors/linkedin.md): Customer relationship management solutions - [Litify](https://thirdpartyindex.com/vendors/litify.md): Customer relationship management, cloud platform; and hosting provider - [LiveKit](https://thirdpartyindex.com/vendors/livekit.md): Customer communications - [Lob.com](https://thirdpartyindex.com/vendors/lob-com.md): Customer Support - [LogicMonitor](https://thirdpartyindex.com/vendors/logicmonitor.md): Customer Relationship Management (CRM); Customer Service & Support Platform - [Lokalise](https://thirdpartyindex.com/vendors/lokalise.md): CRM Software - [Loopio](https://thirdpartyindex.com/vendors/loopio.md): CRM, analytics and dashboard platform, and marketing automation software - [LucidLink](https://thirdpartyindex.com/vendors/lucidlink.md): Customer Relationship Management - [Lucky Orange](https://thirdpartyindex.com/vendors/lucky-orange.md): Marketing Automation & Lead Management - [Lumerate](https://thirdpartyindex.com/vendors/lumerate.md): Customer Relationship Management (CRM) and sales data management. - [Lusha](https://thirdpartyindex.com/vendors/lusha.md): Sales CRM - [Macmillan Learning](https://thirdpartyindex.com/vendors/macmillan-learning.md): Storage - [MacStadium](https://thirdpartyindex.com/vendors/macstadium.md): Sales Automation Platform (Slack, Marketing Cloud, Troops, Tableau) - [Magic School](https://thirdpartyindex.com/vendors/magic-school.md): CRM; Communication with Authorized Users in connection with the provision of the Services and Support - [Magnolia](https://thirdpartyindex.com/vendors/magnolia.md): Customer Relationship Management - [Mailgun](https://thirdpartyindex.com/vendors/mailgun.md): Processing; of customer data - [Mailtrap](https://thirdpartyindex.com/vendors/mailtrap-io.md): Infrastructure - [Malbek](https://thirdpartyindex.com/vendors/malbek.md): Customer Relationship Management; Manage prospecting and customer tracking. - [MangoApps](https://thirdpartyindex.com/vendors/mangoapps.md): CRM (optional), Slack (optional) - [Matillion](https://thirdpartyindex.com/vendors/matillion.md) - [Mattermost](https://thirdpartyindex.com/vendors/mattermost.md): CRM Platform - [Matterport](https://thirdpartyindex.com/vendors/matterport.md): CRM & Customer Service - [Maxio](https://thirdpartyindex.com/vendors/maxio.md): PaaS for programming languages; Sales and Customer Support - [Mediafly](https://thirdpartyindex.com/vendors/mediafly.md): CRM - [Medplum](https://thirdpartyindex.com/vendors/medplum.md) - [meetergo](https://thirdpartyindex.com/vendors/meetergo.md): CRM - [Meltwater](https://thirdpartyindex.com/vendors/meltwater.md): CRM - [MeshMesh](https://thirdpartyindex.com/vendors/meshmesh.md): Hosts MeshMesh context model - [Metabase](https://thirdpartyindex.com/vendors/metabase.md): CRM and sales pipeline management. - [Mews](https://thirdpartyindex.com/vendors/mews.md) - [MicroStrategy](https://thirdpartyindex.com/vendors/microstrategy.md): Customer relationship management - [Mindee](https://thirdpartyindex.com/vendors/mindee.md): CRM - [Mindtickle](https://thirdpartyindex.com/vendors/mindtickle.md): Customer account & relationship management; Customer account and relationship management - [MinIO](https://thirdpartyindex.com/vendors/minio.md): CRM platform with embedded AI (Einstein, Agentforce); processes customer and partner names, email addresses, phone numbers, company names, job titles, mailing a… - [Mixmax](https://thirdpartyindex.com/vendors/mixmax.md): CRM - [Mobile Action](https://thirdpartyindex.com/vendors/mobile-action.md): Application Services; Cloud Provider - [Model N](https://thirdpartyindex.com/vendors/model-n.md): Cloud hosting provider and customer relationship management application - [Modern Treasury](https://thirdpartyindex.com/vendors/modern-treasury.md) - [Moesif](https://thirdpartyindex.com/vendors/moesif.md): Customer Relationship Management - [Mogli](https://thirdpartyindex.com/vendors/mogli.md): Customer Support - [Momentum](https://thirdpartyindex.com/vendors/momentum.md): CRM - [MongoDB](https://thirdpartyindex.com/vendors/mongodb.md): Support Portal - [Moogsoft](https://thirdpartyindex.com/vendors/moogsoft.md) - [Nasuni](https://thirdpartyindex.com/vendors/nasuni.md): Customer account management, opportunity tracking, and sales operations - [Navattic](https://thirdpartyindex.com/vendors/navattic.md): CRM Database - [Neon](https://thirdpartyindex.com/vendors/neon.md): Customer support ticketing. - [Neon One](https://thirdpartyindex.com/vendors/neon-one.md): Neon One’s CRM - [Neostella](https://thirdpartyindex.com/vendors/neostella.md): CRM and sales automation platform; Sales - [Netlify](https://thirdpartyindex.com/vendors/netlify.md): CRM; Customer relationship management (CRM) platform used to manage accounts, contacts, opportunities, and the sales pipeline. - [Netskope](https://thirdpartyindex.com/vendors/netskope.md): Activity: Salesforce provides the ticketing system for technical support where support tickets are U.S. - [Netwrix](https://thirdpartyindex.com/vendors/netwrix.md) - [NeuroFlow](https://thirdpartyindex.com/vendors/neuroflow.md): Salesforce is NeuroFlow’s customer relationship management system. Salesforce has access to NeuroFlow’s client and prospect contact information. - [NeverBounce](https://thirdpartyindex.com/vendors/neverbounce.md): Customer relationship management - [Newsela](https://thirdpartyindex.com/vendors/newsela.md): Customer Relationship Management System - [Nextiva](https://thirdpartyindex.com/vendors/nextiva.md): Customer Relationship Management System, Collaboration - [Nexxen](https://thirdpartyindex.com/vendors/nexxen.md): CRM - [ngrok](https://thirdpartyindex.com/vendors/ngrok.md): Customer Relationship Management - [NimbleRx](https://thirdpartyindex.com/vendors/nimblerx.md) - [Nintex](https://thirdpartyindex.com/vendors/nintex.md): Salesforce Managed Package - [Noonlight](https://thirdpartyindex.com/vendors/noonlight.md): Cloud Services – Internal Developer Work Tools - [Nozomi Networks](https://thirdpartyindex.com/vendors/nozomi-networks.md): Managing customer relationships, contract lifecycle, billing, and enterprise resource planning across Nozomi customer base.; Sales and marketing - [Nuclino](https://thirdpartyindex.com/vendors/nuclino.md): Cloud Service Provider - [O.C. Tanner](https://thirdpartyindex.com/vendors/o-c-tanner.md): Client relationship management (CRM); data visualization for dashboard and reporting purposes. - [Ocrolus](https://thirdpartyindex.com/vendors/ocrolus.md): Cloud infrastructure for data visualization, analytics, and business intelligence - [OfficeSpace](https://thirdpartyindex.com/vendors/officespace.md): Customer Support; Greetly and Dojo Infrastructure and cloud hosting - [Okta](https://thirdpartyindex.com/vendors/okta.md): Support and maintenance ticketing process - [Ona](https://thirdpartyindex.com/vendors/ona.md): Customer Relationship Management - [OneTrust](https://thirdpartyindex.com/vendors/onetrust.md): Customer Support Services - [Onit](https://thirdpartyindex.com/vendors/onit.md): CRM Software & Ticketing Software - [OpenAI](https://thirdpartyindex.com/vendors/openai.md): Customer support - [OpenSesame](https://thirdpartyindex.com/vendors/opensesame.md): CRM - [Operative](https://thirdpartyindex.com/vendors/operative.md): Front-end support - [Orderful](https://thirdpartyindex.com/vendors/orderful.md): Account Administration - [Origami Risk](https://thirdpartyindex.com/vendors/origami-risk.md): CRM and customer support ticketing - [OutboundSync](https://thirdpartyindex.com/vendors/outboundsync.md): Cloud provider; OutboundSync: production application, database, and processing queues. - [Outline](https://thirdpartyindex.com/vendors/outline.md): Hosting - [Outlit](https://thirdpartyindex.com/vendors/outlit.md): CRM data synchronization, customer records - [Outset Ops](https://thirdpartyindex.com/vendors/outset-ops.md): Infrastructure service provider - [Overloop](https://thirdpartyindex.com/vendors/overloop.md): IT Services - [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty.md): Cloud Computing/Application Development/Live Call Routing/Data Analytics Services/Customer Support Services - [PandaDoc](https://thirdpartyindex.com/vendors/pandadoc.md): Customer Relationship Management - [Panintelligence](https://thirdpartyindex.com/vendors/panintelligence.md): Salesforce stores and manages information about Panintelligence’s customers for operational reasons (e.g. customer contacts) - [Panopto](https://thirdpartyindex.com/vendors/panopto.md): Business operations - [Panther](https://thirdpartyindex.com/vendors/panther.md) - [Parabola](https://thirdpartyindex.com/vendors/parabola.md): Customer relationship management - [Paradox](https://thirdpartyindex.com/vendors/paradox-ai.md): ● Project management and communications ● Data intelligence platform (resume - [Paragon](https://thirdpartyindex.com/vendors/forge-technology-inc-aka-paragon.md): Customer relationship management (Customer Data) - [Parsec](https://thirdpartyindex.com/vendors/parsec.md): CRM, Sales Analytics, Marketing Automation - [PartnerTap](https://thirdpartyindex.com/vendors/partnertap.md): CRM; Sales CRM - [Patch My PC](https://thirdpartyindex.com/vendors/patch-my-pc.md): Customer Relationship Management; Purpose: Customer relationship management tool. Salesforce is responsible for support case management and tracking of customer… - [Paved](https://thirdpartyindex.com/vendors/paved.md): Cloud Hosting - [PCI Pal](https://thirdpartyindex.com/vendors/pci-pal.md): PCI Pal uses Salesforce as a sub-processor to support customer relationship management (CRM) activities, including the storage and management of customer and pr… - [Pendula](https://thirdpartyindex.com/vendors/pendula.md) - [Pentera](https://thirdpartyindex.com/vendors/pentera.md): Customer Support - [People.ai](https://thirdpartyindex.com/vendors/people-ai.md): Processing operational customer data - [Perdoo](https://thirdpartyindex.com/vendors/perdoo.md) - [Pharos](https://thirdpartyindex.com/vendors/pharos.md): CRM, Support - [Pinecone](https://thirdpartyindex.com/vendors/pinecone.md): Customer service and technical support - [Ping Identity](https://thirdpartyindex.com/vendors/ping-identity.md): Customer data related to support cases may be stored in Salesforce; Service cloud that facilitates the customer support ticketing process. - [PingCAP (US)](https://thirdpartyindex.com/vendors/pingcap-us.md): If you engage in support within the Salesforce portal and include your CSA Personal Data in the support, your CSA Personal Data will be processed by Salesforce. - [Pipefy](https://thirdpartyindex.com/vendors/pipefy.md): Sales platform - [PixieBrix](https://thirdpartyindex.com/vendors/pixiebrix.md): Web Application Hosting - [Plain](https://thirdpartyindex.com/vendors/plain.md): CRM integration; This is an opt-in integration that users can use to push customer data between Plain and their CRM. - [Planet](https://thirdpartyindex.com/vendors/planet.md) - [PlanetScale](https://thirdpartyindex.com/vendors/planetscale.md): Customer Relationship Management - [Plivo](https://thirdpartyindex.com/vendors/plivo.md): Customer Relationship Management; Lead Management - [Plotly](https://thirdpartyindex.com/vendors/plotly.md): Customer Relationship Management - [Plug and AI](https://thirdpartyindex.com/vendors/plug-and-ai.md): Application hosting - [Pluralsight](https://thirdpartyindex.com/vendors/pluralsight.md): Customer Relationship Management (CRM) and Configure Price Quote (CPQ) - [Podium](https://thirdpartyindex.com/vendors/podium.md) - [Posit](https://thirdpartyindex.com/vendors/posit.md): Customer relationship management - [Power Factors](https://thirdpartyindex.com/vendors/power-factors.md): -Salesforce Orgs are used to host Power Factors internal CRM and Support Portal -Used to host Unity FSM; Internal CRM and Cloud Hosting - [PowerSchool](https://thirdpartyindex.com/vendors/powerschool.md): Data storage of customer data for sales and marketing activities - [Precisely Software](https://thirdpartyindex.com/vendors/precisely-software.md): Data Infrastructure - [Precursive](https://thirdpartyindex.com/vendors/precursive.md): Platform infrastructure (Hosting) - [Presidio](https://thirdpartyindex.com/vendors/presidio.md): Customer Relationship Management - [Prezi](https://thirdpartyindex.com/vendors/prezi.md): Customer Management - [Pricefx](https://thirdpartyindex.com/vendors/pricefx.md): CRM (customer relationship management) - [Procore](https://thirdpartyindex.com/vendors/procore.md): Customer Account Management, Data Visualization Reporting, SQL - [Prodly](https://thirdpartyindex.com/vendors/prodly.md) - [Proofpoint](https://thirdpartyindex.com/vendors/proofpoint.md): Support Portal - [Prospect Grid](https://thirdpartyindex.com/vendors/prospect-grid.md): Hosting of Prospect Grid's own Salesforce org, which runs the broker for the contact enrichment (section 4.6 of Part A): the contacts of a lookup until their ha… - [Protiviti](https://thirdpartyindex.com/vendors/protiviti.md) - [Push Security](https://thirdpartyindex.com/vendors/push-security.md) - [Q-CTRL](https://thirdpartyindex.com/vendors/q-ctrl.md): Customer relationship management (CRM) - [QA Wolf](https://thirdpartyindex.com/vendors/qa-wolf.md): Salesforce provides customer relationship management (CRM) services for sales pipeline management and customer account information. - [Qlik](https://thirdpartyindex.com/vendors/qlik.md): Support case management tools - [Quark Software](https://thirdpartyindex.com/vendors/quark-software.md) - [Quartzy](https://thirdpartyindex.com/vendors/quartzy.md) - [Qumulo](https://thirdpartyindex.com/vendors/qumulo.md): Customer relationship management; Sales - [Quo](https://thirdpartyindex.com/vendors/quo.md): Core Product; Customer CRM - [RadiusXR](https://thirdpartyindex.com/vendors/radiusxr.md): Sales - [Rapid7](https://thirdpartyindex.com/vendors/rapid7.md) - [RB2B](https://thirdpartyindex.com/vendors/rb2b.md): Customer relation manager, reporting and analytics, automated processes (USA) - [ReadMe](https://thirdpartyindex.com/vendors/readme.md): Application Hosting; CRM - [Real Intelligence](https://thirdpartyindex.com/vendors/real-intelligence.md): Customer-authorized enterprise data source - [Reddit](https://thirdpartyindex.com/vendors/reddit.md): Business support, CRM data - [Redis](https://thirdpartyindex.com/vendors/redis.md): Customer relationship management services provider - [Redstor](https://thirdpartyindex.com/vendors/redstor.md): Customer Resource Management and Customer Support Ticketing System. - [Relay Commerce](https://thirdpartyindex.com/vendors/relay-commerce.md) - [Respondus](https://thirdpartyindex.com/vendors/respondus.md): Customer Relationship Management; Sales and Marketing - [Revenue Grid](https://thirdpartyindex.com/vendors/revenue-grid.md): Manage customer relationship data and support interactions - [Revenue Plumber](https://thirdpartyindex.com/vendors/revenue-plumber.md): CRM integration - [revenue.io](https://thirdpartyindex.com/vendors/revenue-io.md): Enterprise Cloud Computing - [Rewardful](https://thirdpartyindex.com/vendors/rewardful.md): Cloud provider; Heroku is a cloud platform for deploying, managing, and scaling web applications - [RightRev](https://thirdpartyindex.com/vendors/rightrev.md): Sales account records - [risr/](https://thirdpartyindex.com/vendors/risr.md): IT infrastructure - [Riverbed](https://thirdpartyindex.com/vendors/riverbed.md): Customer account and support administration platform; In-product help functionality - [RouterJet](https://thirdpartyindex.com/vendors/routerjet.md): Application hosting, database, database backups, product-update email list - [Rubrik](https://thirdpartyindex.com/vendors/rubrik.md) - [Runa](https://thirdpartyindex.com/vendors/runa-io.md): CRM platform - [runZero](https://thirdpartyindex.com/vendors/runzero.md) - [S-Docs](https://thirdpartyindex.com/vendors/s-docs.md): Any new sign ups for the S-Docs platform are sent in as leads into Salesforce, S-Docs’s CRM platform.; Cloud infrastructure hosting provider that hosts the S-… - [Salesloft](https://thirdpartyindex.com/vendors/salesloft.md): Service provider; Stores merchant contact information as well as other supporting information about the business relationship - [SalesReady](https://thirdpartyindex.com/vendors/salesready.md): Cloud CRM - [SambaNova](https://thirdpartyindex.com/vendors/sambanova.md): Customer relationship management platform, Hubspot and Slack messaging platform - [SavvyMoney](https://thirdpartyindex.com/vendors/savvymoney.md) - [Sayari](https://thirdpartyindex.com/vendors/sayari.md): Customer relationship management - [Scaleflex](https://thirdpartyindex.com/vendors/scaleflex.md): Sales; Scaleflex uses Salesforce.com as its Customer Relationship Management provider to support the sales operations. - [Scalyr](https://thirdpartyindex.com/vendors/scalyr.md): Platform and services for support ticket management - [ScoreApp](https://thirdpartyindex.com/vendors/scoreapp.md): Cloud hosting and database - [Scratchpad](https://thirdpartyindex.com/vendors/scratchpad.md): Customer relationship management (CRM); Cloud hosting - [Screencastify](https://thirdpartyindex.com/vendors/screencastify.md): CRM & Subscriptions; Subscription and customer relationship management - [Seamlessly](https://thirdpartyindex.com/vendors/seamlessly.md) - [Secureframe](https://thirdpartyindex.com/vendors/secureframe.md): Customer Support and Account Management - [Seekr](https://thirdpartyindex.com/vendors/seekr.md): Customer Relationship Management - [Semrush](https://thirdpartyindex.com/vendors/semrush.md) - [Sendoso](https://thirdpartyindex.com/vendors/sendoso.md): Customer Relationship Management Solution - [SentinelOne](https://thirdpartyindex.com/vendors/sentinelone.md): Platform and services for support ticket management - [Seqera](https://thirdpartyindex.com/vendors/seqera.md): Applies to: All customers (business operations) CRM (Sales); Customer Relationship Management - [Session Rewind](https://thirdpartyindex.com/vendors/session-rewind.md): Application server hosting and data processing - [SFTP To Go](https://thirdpartyindex.com/vendors/sftp-to-go.md): Cloud infrastructure - [Shortcut](https://thirdpartyindex.com/vendors/shortcut.md): Customer Management - [SightCall](https://thirdpartyindex.com/vendors/sightcall.md): CRM, Communication Directory - [Sigma](https://thirdpartyindex.com/vendors/sigma.md): Customer Relationship Management - [Sign In Solutions](https://thirdpartyindex.com/vendors/sign-in-solutions.md): Account management, marketing and communications - [SimpleDocs](https://thirdpartyindex.com/vendors/simpledocs.md): Cloud application hosting - [Sinch](https://thirdpartyindex.com/vendors/sinch.md): Processing; of customer data - [SingleStore](https://thirdpartyindex.com/vendors/singlestore.md): Customer relationalship management; SingleStore utilizes Salesforce to provide support ticketing and manage user relationships and communications. - [Sirion](https://thirdpartyindex.com/vendors/sirion.md): CRM system used for managing information related to interactions; with customers and prospects. - [Sisense](https://thirdpartyindex.com/vendors/sisense.md): Customer support platform - [Sitecore](https://thirdpartyindex.com/vendors/sitecore.md): Customer Relations Performance - [Sitetracker](https://thirdpartyindex.com/vendors/sitetracker.md): Cloud Service Provider - [Sitoo](https://thirdpartyindex.com/vendors/sitoo.md): Customer Support; Sitoo is using Salesforce as a support matter management software. The Controller's data in respect of support matters will be recorded and st… - [Skio](https://thirdpartyindex.com/vendors/skio.md): Customer relationship management - [Skyhigh Security](https://thirdpartyindex.com/vendors/skyhigh-security.md): Customer service solution - [Skyhigh Security](https://thirdpartyindex.com/vendors/skyhighsecurity-com.md): Customer service solution - [Smarsh](https://thirdpartyindex.com/vendors/smarsh.md) - [SmartBear Software](https://thirdpartyindex.com/vendors/smartbear-software.md): Customer Relationship Management, Business Intelligence & Analytics - [Smartsheet](https://thirdpartyindex.com/vendors/smartsheet.md): Customer support services provider; Customer support tools and team communication services - [Snap](https://thirdpartyindex.com/vendors/snap.md): CRM data - [SnapEngage](https://thirdpartyindex.com/vendors/snapengage.md): Integration with third party systems. - [Snyk](https://thirdpartyindex.com/vendors/snyk.md): Customer Relationship Management System - Salesforce will process all personal data listed on Schedule 1 of the DPA. Salesforce allows Snyk to manage all of our… - [Sogolytics](https://thirdpartyindex.com/vendors/sogolytics.md): Customer relationship management and sales management; Marketing automation and email campaign management - [SolarWinds](https://thirdpartyindex.com/vendors/solarwinds.md): Customer service management, authentication, and communications - [Solo.io](https://thirdpartyindex.com/vendors/solo-io.md) - [SonoSim](https://thirdpartyindex.com/vendors/sonosim.md): Centralizes business account profiles, active service agreements, and subscription boundaries to provide account teams with actionable visibility into overall c… - [SOPHOS](https://thirdpartyindex.com/vendors/sophos.md): Customer relationship management services, metrics and technical support services - [SoundStack](https://thirdpartyindex.com/vendors/soundstack.md) - [SOVRA](https://thirdpartyindex.com/vendors/sovra.md) - [Spacelift](https://thirdpartyindex.com/vendors/spacelift.md): CRM; delivered by Salesforce, Inc., Salesforce Tower, located at 415 Mission Street, San Francisco, California, USA - [SparkGrid Software](https://thirdpartyindex.com/vendors/sparkgrid-software.md): Application hosting - [SpatialChat](https://thirdpartyindex.com/vendors/spatialchat.md) - [Speechmatics](https://thirdpartyindex.com/vendors/speechmatics.md): Customer management - [Spekit](https://thirdpartyindex.com/vendors/spekit.md): CRM - [Spendesk](https://thirdpartyindex.com/vendors/spendesk.md) - [SpendHound](https://thirdpartyindex.com/vendors/spendhound.md) - [SquaredUp](https://thirdpartyindex.com/vendors/squaredup.md): Sales, Service - [Squirro](https://thirdpartyindex.com/vendors/squirro.md): CRM software; Provider; SaaS for Operations; ISVForce, Pardot - [StackHawk](https://thirdpartyindex.com/vendors/stackhawk.md): CRM Platform - [StandupBot](https://thirdpartyindex.com/vendors/standupbot.md): Cloud services provider - [Starburst](https://thirdpartyindex.com/vendors/starburst.md): CRM and customer support - [StarRez](https://thirdpartyindex.com/vendors/starrez.md): Cloud-based CRM platform for sales, service, and marketing.; Customer relationship management - [Statuspage](https://thirdpartyindex.com/vendors/statuspage.md): Cloud services provider - [Stigg](https://thirdpartyindex.com/vendors/stigg-io.md): Sales and support services - [StoreConnect](https://thirdpartyindex.com/vendors/storeconnect.md) - [Storyblok](https://thirdpartyindex.com/vendors/storyblok.md) - [StoryPlan](https://thirdpartyindex.com/vendors/storyplan.md): Server - [Stova](https://thirdpartyindex.com/vendors/stova.md): Client account and relationship management tool - [Strider Technologies](https://thirdpartyindex.com/vendors/strider-technologies.md): Sales - [Stripe](https://thirdpartyindex.com/vendors/stripe.md): Customer relationship management platform which stores Business User contact information as well as supporting information about the business relationship; Cust… - [Sumo Logic](https://thirdpartyindex.com/vendors/sumo-logic.md): Customer Support Ticketing System - [Superside](https://thirdpartyindex.com/vendors/superside.md) - [SurveyMonkey](https://thirdpartyindex.com/vendors/surveymonkey.md): Customer Support; Application host and data store - [SUSE](https://thirdpartyindex.com/vendors/suse.md): To provide customer relationship management software to SUSE. - [Swantide](https://thirdpartyindex.com/vendors/swantide.md): Cloud-based Sales Support Services - [Synadia](https://thirdpartyindex.com/vendors/synadia.md): Customer Relationship Management - [Syndigo](https://thirdpartyindex.com/vendors/syndigo.md): The duration of the Processing is generally determined by the services agreement with the Sub-Processor.; The nature of the Processing involves: collection, rec… - [Sysdig](https://thirdpartyindex.com/vendors/sysdig.md): Customer Relationship Management and Customer Support - [T1A](https://thirdpartyindex.com/vendors/t1a.md): Sales - [Tability](https://thirdpartyindex.com/vendors/tability.md): Cloud infrastructure hosting - [Tableau](https://thirdpartyindex.com/vendors/tableau.md) - [Tackle.io](https://thirdpartyindex.com/vendors/tackle-io.md): CRM and Cloud Provider - [Talent Plus](https://thirdpartyindex.com/vendors/talent-plus.md): Customer Relationship Management - [Talogy](https://thirdpartyindex.com/vendors/talogy.md): CRM and Marketing system - [Tanium](https://thirdpartyindex.com/vendors/tanium.md): Support and helpdesk ticketing services - [TapResearch](https://thirdpartyindex.com/vendors/tapresearch.md): Stores customer contact and interaction information for sales to customers and suppliers. - [TaskRay](https://thirdpartyindex.com/vendors/taskray.md): TaskRay’s Salesforce Native Application architecture results in Salesforce being the only Sub-Processor. This is due to the application being run natively wit… - [TCP Software](https://thirdpartyindex.com/vendors/tcp-software.md): to unite our Sales and Support efforts and to improve and simplify communication with our clients and trials - [TeamOhana](https://thirdpartyindex.com/vendors/teamohana.md): Customer Relationship Management - [Teamtailor](https://thirdpartyindex.com/vendors/teamtailor.md): Executing imports of data into the Teamtailor service. \[Imports\] - [TeleMessage](https://thirdpartyindex.com/vendors/telemessage.md) - [Teleport](https://thirdpartyindex.com/vendors/teleport.md): CRM Software - [Templafy](https://thirdpartyindex.com/vendors/templafy.md): Customer success platform (CSP) - [Tenable](https://thirdpartyindex.com/vendors/tenable-holdings.md) - [Tesorio](https://thirdpartyindex.com/vendors/tesorio.md): Hosting Provider - [Textkernel](https://thirdpartyindex.com/vendors/textkernel.md): Cloud hosting services and development platform; Customer support - [Textline](https://thirdpartyindex.com/vendors/textline.md): Cloud Infrastructure Hosting - [The Ksquare Group](https://thirdpartyindex.com/vendors/the-ksquare-group.md) - [The Predictive Index](https://thirdpartyindex.com/vendors/the-predictive-index.md): CRM Platform; Sales - [Thinkific](https://thirdpartyindex.com/vendors/thinkific.md): Stores customer contact information, subscription status, and other customer related information - [ThinkLP](https://thirdpartyindex.com/vendors/thinklp.md): Database storage - [ThoughtExchange](https://thirdpartyindex.com/vendors/thoughtexchange.md): Customer CRM - [ThoughtSpot](https://thirdpartyindex.com/vendors/thoughtspot.md) - [Threekit](https://thirdpartyindex.com/vendors/threekit.md): Customer Implementation Hosting, Processing of Front-End Customer Applications; CRM, Sales System, Support Portal - [TiDB](https://thirdpartyindex.com/vendors/tidb.md): If you engage in support within the Salesforce portal and include your CSA Personal Data in the support, your CSA Personal Data will be processed by Salesforce. - [Tiger Data (creators of TimescaleDB)](https://thirdpartyindex.com/vendors/tiger-data-creators-of-timescaledb.md): Customer support portal - [Tiger Pistol](https://thirdpartyindex.com/vendors/tiger-pistol.md): Internal and partner collaboration and communication. - [Tines](https://thirdpartyindex.com/vendors/tines.md): CRM, pipeline management, lead scoring - [Tinybird](https://thirdpartyindex.com/vendors/tinybird.md): sales CRM - [TitanX](https://thirdpartyindex.com/vendors/titanx.md): Customer Relationship Management (CRM) and cloud-based business application platform - [Tivian](https://thirdpartyindex.com/vendors/tivian.md): CRM platform - [Together AI](https://thirdpartyindex.com/vendors/together-ai.md): Customer relationship management - [Topsail](https://thirdpartyindex.com/vendors/topsail.md): Customer-configured CRM integration. - [Totango](https://thirdpartyindex.com/vendors/totango.md): CRM Platform - [Traction Rec](https://thirdpartyindex.com/vendors/traction-rec.md) - [TradeCentric](https://thirdpartyindex.com/vendors/tradecentric.md) - [Transifex](https://thirdpartyindex.com/vendors/transifex.md): Marketing and sales operations - [Trellix](https://thirdpartyindex.com/vendors/trellix.md): Customer service solution - [Trevor](https://thirdpartyindex.com/vendors/trevor.md): Cloud Platform Services - [Trigger.dev](https://thirdpartyindex.com/vendors/trigger-dev.md): Communication and support services (Slack) - [TrueLearn](https://thirdpartyindex.com/vendors/truelearn.md): Customer engagement and support enablement - [TrustArc](https://thirdpartyindex.com/vendors/trustarc.md): Customer service, sales, and support - [Tulip](https://thirdpartyindex.com/vendors/tulip.md): Customer Service and marketing automation - [TUNE](https://thirdpartyindex.com/vendors/tune.md): Billing and Contact Information - [Tungsten Automation](https://thirdpartyindex.com/vendors/tungsten-automation.md): Sales/Tech Support Communication & CRM (DESK.com) Communication Tool - [Tuvis](https://thirdpartyindex.com/vendors/tuvis.md): Solution for Customer Support - [Two Circles (GB)](https://thirdpartyindex.com/vendors/two-circles-gb.md) - [Typeform](https://thirdpartyindex.com/vendors/typeform.md): Customer Data; Customer Services and CRM platform - [Uberall](https://thirdpartyindex.com/vendors/uberall.md): CRM tool used Project and Client Management and/or repository purposes - [Uberflip](https://thirdpartyindex.com/vendors/uberflip.md): Hosts the Marketplace add-ons that are able to be installed within the Uberflip Platform.; Customer Relationship management Services. - [Ubicloud](https://thirdpartyindex.com/vendors/ubicloud.md): Cloud application platform - [Ubiq Security](https://thirdpartyindex.com/vendors/ubiq-security.md): Customer relationship management - [Udemy](https://thirdpartyindex.com/vendors/udemy.md): Customer support and service management platform - [UiPath](https://thirdpartyindex.com/vendors/uipath.md): Managing customer support cases and responding to customers about raised issues. - [UKG](https://thirdpartyindex.com/vendors/ukg.md) - [UltraDNS](https://thirdpartyindex.com/vendors/ultradns.md): Manage customer relationships, sales engagement, website visitor engagement and routing, business communications, analytics, reporting, and technical support - [Unbabel](https://thirdpartyindex.com/vendors/unbabel.md): Client relationship manager - [Unbounce](https://thirdpartyindex.com/vendors/unbounce.md) - [Upstage](https://thirdpartyindex.com/vendors/upstage.md) - [User Interviews](https://thirdpartyindex.com/vendors/user-interviews.md): Hosts UI’s production, staging and test environment databases - [Usercentrics](https://thirdpartyindex.com/vendors/usercentrics.md) - [Validity](https://thirdpartyindex.com/vendors/validity.md): Business Operations / Support Operations; Customer Relationship Management (CRM)/Support & Marketing Automation - [Vanta](https://thirdpartyindex.com/vendors/vanta.md): Subscription Management; Support and account management - [Varonis](https://thirdpartyindex.com/vendors/varonis.md): Email of customer’s personnel accessing the system; Support ticket management platform products (not including attached to tickets) - [VAT IT](https://thirdpartyindex.com/vendors/vat-it.md): Customer relationship management tool, core operating system - [Vectra AI](https://thirdpartyindex.com/vendors/vectra-ai.md): Resolution of technical or administrative issues, billing and invoicing, and otherwise comply with Processor’s own legal obligations - [Veeva Systems](https://thirdpartyindex.com/vendors/veeva-systems.md): IaaS/PaaS infrastructure to support Veeva CRM - [Vendr](https://thirdpartyindex.com/vendors/vendr.md): Customer Relationship Management - [Veracross](https://thirdpartyindex.com/vendors/veracross.md): Applications, Services, and Support; Sales & Marketing; Business Operations; Customer account management - [Vercel](https://thirdpartyindex.com/vendors/vercel.md): Customer relationship management (CRM) and support services - [Verkada](https://thirdpartyindex.com/vendors/verkada.md): Sales and marketing operations customer support - [Vev](https://thirdpartyindex.com/vendors/vev.md): Customer Relationship Management system. - [Vimeo](https://thirdpartyindex.com/vendors/vimeo.md): Customer relationship management - [Viral Loops](https://thirdpartyindex.com/vendors/viral-loops.md) - [Virtru](https://thirdpartyindex.com/vendors/virtru.md): Customer relationship and subscription management - [Virtuozzo](https://thirdpartyindex.com/vendors/virtuozzo.md): Cloud Customer Relationship Management system (SalesForce). Marketing Automation by Salesforce (Pardot) - [Visible](https://thirdpartyindex.com/vendors/visible.md): Hosting and storage of application data - [VisibleThread](https://thirdpartyindex.com/vendors/visiblethread.md) - [WalkMe](https://thirdpartyindex.com/vendors/walkme.md): Support - [Wasabi](https://thirdpartyindex.com/vendors/wasabi.md): Customer support ticket management - [WatchGuard Technologies](https://thirdpartyindex.com/vendors/watchguard-technologies.md): Customer service management and communications.; Support ticketing, customer service management and communications. - [Wayground](https://thirdpartyindex.com/vendors/wayground.md) - [WebEngage](https://thirdpartyindex.com/vendors/webengage.md) - [Webflow](https://thirdpartyindex.com/vendors/webflow.md): Customer relationship management platform - [Wellspring](https://thirdpartyindex.com/vendors/wellspring.md): Hosting; Ticketing and support, customer management - [Welocalize](https://thirdpartyindex.com/vendors/welocalize.md): Marketing Automation (B2B); CRM - [Whatagraph](https://thirdpartyindex.com/vendors/whatagraph.md): Customer relationship management (CRM), marketing automation, and communications. - [Whatfix](https://thirdpartyindex.com/vendors/whatfix.md): Sales - [Whistic](https://thirdpartyindex.com/vendors/whistic.md): Customer Support - [Workleap](https://thirdpartyindex.com/vendors/workleap.md): Application hosting service; Workleap LMS - [WorkOS](https://thirdpartyindex.com/vendors/workos.md): Subscription Management; Support and account management - [WorkRamp](https://thirdpartyindex.com/vendors/workramp.md) - [Workspot](https://thirdpartyindex.com/vendors/workspot.md): Customer contact information; Database hosting - [Wrangle](https://thirdpartyindex.com/vendors/wrangle.md) - [WSO2](https://thirdpartyindex.com/vendors/wso2.md): communication preferences. - [Wunderkind](https://thirdpartyindex.com/vendors/wunderkind.md): Customer relationship management (only applicable to client’s personnel’s information); Sales - [Yapily](https://thirdpartyindex.com/vendors/yapily.md): Internal customer management solution - [Yesware](https://thirdpartyindex.com/vendors/yesware.md): Event stream (Kafka): email message metadata, prospect/email tracking events (recipient email, open/click), user events; 2-day retention; Managed Cloud Messagin… - [Yotpo](https://thirdpartyindex.com/vendors/yotpo.md): Ticketing and support services - [Yousign](https://thirdpartyindex.com/vendors/yousign.md): Customer relationship management services - [Yubico](https://thirdpartyindex.com/vendors/yubico.md): Customer Relationship Management (CRM) platform - [Yugabyte](https://thirdpartyindex.com/vendors/yugabyte.md): Customer relationship management - [Zapier](https://thirdpartyindex.com/vendors/zapier.md): Deployment and management of Zapier services - [ZeeMee](https://thirdpartyindex.com/vendors/zeemee.md) - [Zeplin](https://thirdpartyindex.com/vendors/zeplin.md): Zeplin uses Salesforce.com for CRM and may store and process user contact information. - [ZeroFOX](https://thirdpartyindex.com/vendors/zerofox.md): CRM Product Integration - [Zerto](https://thirdpartyindex.com/vendors/zerto.md): Cloud Service Provider - [Zesty](https://thirdpartyindex.com/vendors/zesty.md): CRM - [Ziflow](https://thirdpartyindex.com/vendors/ziflow.md): CRM; Sales - [Zilliant](https://thirdpartyindex.com/vendors/zilliant.md): Platform Solutions and Tableau - [Zimmic](https://thirdpartyindex.com/vendors/zimmic.md): Zimmic's own CRM and business operations (management of customer relationships) - [zkipster](https://thirdpartyindex.com/vendors/zkipster.md) - [ZoomInfo](https://thirdpartyindex.com/vendors/zoominfo.md): Customer relationship management - [ZS](https://thirdpartyindex.com/vendors/zs.md): Cloud hosting provider for some client services - [Zylo](https://thirdpartyindex.com/vendors/zylo.md): Customer Relationship Management - [Zyte](https://thirdpartyindex.com/vendors/zyte.md): Customer relationship management tool ## Incidents reported by Salesforce's subprocessors Incidents reported in the last 30 days on their own status pages by 17 vendors Salesforce lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Salesforce lists as a subprocessor, reported US issues feed throwing intermittent errors (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported On Call Engineers are Investigating (no impact stated) - 2026-11-11: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Salesforce lists as a subprocessor, reported Provisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Salesforce lists as a subprocessor, reported Account emails not being delivered (major) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-11: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Scribe v3 Live outage (major) - 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Salesforce lists as a subprocessor, reported EU region replay ingestion latency (minor) - 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [Sumo Logic](https://thirdpartyindex.com/vendors/sumo-logic#status), which Salesforce lists as a subprocessor, reported Problem with Cloud SIEM Processing in North America 2 (US2) (minor) - 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-10: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Salesforce lists as a subprocessor, reported Flux TTS high latency and websocket disconnects (major) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [Sumo Logic](https://thirdpartyindex.com/vendors/sumo-logic#status), which Salesforce lists as a subprocessor, reported Problem with Cloud SIEM Processing in North America 2 (US2) (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor) - 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Salesforce lists as a subprocessor, reported Some customers connecting over AWS PrivateLink in us-west-2 might be experiencing connection failures (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Notification Delivery Logs Unavailable in Console (no impact stated) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Salesforce lists as a subprocessor, reported Elevated errors for Flux streaming STT and Voice Agent sessions (no impact stated) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-05: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Salesforce lists as a subprocessor, reported API Platform Performance Degradation (minor) - 2026-11-05: [Sumo Logic](https://thirdpartyindex.com/vendors/sumo-logic#status), which Salesforce lists as a subprocessor, reported Problem with Cloud SIEM APIs in North America 2 (US2) (major) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Salesforce lists as a subprocessor, reported Ingestion delays across all data (minor) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [Pendo](https://thirdpartyindex.com/vendors/pendo#status), which Salesforce lists as a subprocessor, reported Degradation of Account and Visitor Reports (critical) - 2026-11-04: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Intermittent Sign in issue (no impact stated) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Salesforce lists as a subprocessor, reported Property Manager Property Activation Errors (no impact stated) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Salesforce lists as a subprocessor, reported Delays in spans and transactions processing (major) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Salesforce lists as a subprocessor, reported Sentry.io dashboard and API is down (critical) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Salesforce lists as a subprocessor, reported SQL Console database connection outage (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Salesforce lists as a subprocessor, reported Sentry dashboard is down (critical) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-10-31: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Salesforce lists as a subprocessor, reported Intermittent request failures for some namespaces in GCP us-east4 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Salesforce lists as a subprocessor, reported Webhooks Performance Degradation (minor) - 2026-10-30: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Salesforce lists as a subprocessor, reported Customer Security Advisory: CVE-2026-98432 (no impact stated) - 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported ElevenCreative - Image & Video - Degraded performance (minor) - 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Salesforce lists as a subprocessor, reported Elevated errors from authentication services at one datacenter (minor) - 2026-10-29: [Conga](https://thirdpartyindex.com/vendors/conga#status), which Salesforce lists as a subprocessor, reported Investigating Issue Impacting Conga Platform Authentication (major) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Salesforce lists as a subprocessor, reported Intermittent errors in knowledge base search (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Salesforce lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which Salesforce lists as a subprocessor, reported Route delays in EU Region (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [Coveo](https://thirdpartyindex.com/vendors/coveo#status), which Salesforce lists as a subprocessor, reported \[US, EU, AU\] Document Logs API unavailable (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Salesforce lists as a subprocessor, reported Issue with Genie Conversation History and AIRO Chats (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Salesforce lists as a subprocessor, reported Performance Degradation for Customers in Mumbai and Chennai (no impact stated) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Salesforce lists as a subprocessor, reported Enterprise Application Access (EAA) Connector Issues (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Salesforce lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [Conga](https://thirdpartyindex.com/vendors/conga#status), which Salesforce lists as a subprocessor, reported Investigating Issue Impacting Conga Platform products (major) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Salesforce lists as a subprocessor, reported Edge Delivery issues between Indonesia and Singapore (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Cloudinary](https://thirdpartyindex.com/vendors/cloudinary#status), which Salesforce lists as a subprocessor, reported Notice regarding recently-reported Ruby regular expression vulnerabilities (CVE-2026-89078, CVE-2026-93577, CVE-2026-97229, CVE-2026-110264) (no impact stated) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Salesforce lists as a subprocessor, reported Customer Security Advisory: Brotli Remote Code Execution Vulnerabilities \[CVE-2026-111497\] (no impact stated) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Salesforce lists as a subprocessor, reported Degraded support ticket submission and response (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Salesforce lists as a subprocessor, reported Customer Security Advisory: Critical F5/NGINX Out-of-Band Vulnerabilities (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Salesforce lists as a subprocessor, reported Elevated Latency and Errors for Batch STT (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Salesforce lists as a subprocessor, reported Elevated 5xx Errors (major) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Salesforce lists as a subprocessor, reported Edge Delivery Secure CDN platform at Risk of Capacity Issues (no impact stated) - 2026-10-21: [Coveo](https://thirdpartyindex.com/vendors/coveo#status), which Salesforce lists as a subprocessor, reported \[EU\] Analytics Reporting Issues (major) - 2026-10-21: [Cloudinary](https://thirdpartyindex.com/vendors/cloudinary#status), which Salesforce lists as a subprocessor, reported Notice regarding recently-reported PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619 (no impact stated) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Salesforce lists as a subprocessor, reported Increased latency processing integration webhooks (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Marketing website (no impact stated) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Claude MCP connection not working (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported EU Agents disruption in SIP calls (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Inbound Twilio calls experiencing intermittent connection failures (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported \[Isolated environments\] Issue with voices on EU and India Residency environments (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Instant Voice Clone creation failures (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Increased Rate of LLM Failure Errors on Agent Platform Calls (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Request failures with the V3 model (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Website Slowness and API Request Latency (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Payment Issues (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Agent SIP Conversation Disruption (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Some TTS requests seeing increased latency (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Elevated error rate for Eleven Multilingual v2 model (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Increased Dubbing Latency and Failure Rate (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported EU Residency - Conversation history not showing for recent calls (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Some support request forms may be unavailable (no impact stated) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported ElevenReader Elevated Error Rates (no impact stated) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Website authentication rejecting all frontend requests (critical) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Elevated error rates querying voices (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Transfer to Human not working correctly (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Elevated error rates for TTS v3, Dubbing, STT (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Increased error rate for Forced Alignment (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Increased API error rate (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Salesforce lists as a subprocessor, reported Web Security Analytics, Reporting and Configuration Deployment Issues (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Salesforce lists as a subprocessor, reported Customer Security Advisory: PHP Remote Code Execution Vulnerabilities (no impact stated) - 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Salesforce lists as a subprocessor, reported NetStorage issues in Los Angeles (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Salesforce lists as a subprocessor, reported Sentry.io not loading in US region (critical) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Salesforce lists as a subprocessor, reported Sentry.io not loading (major) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Salesforce lists as a subprocessor, reported Google Cloud Outage (minor) - 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Salesforce lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Salesforce lists as a subprocessor, reported Genie and AIRO Not Responding in Workato UI (no impact stated) - 2026-10-20: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Salesforce lists as a subprocessor, reported Log Processing Service Degradation (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Salesforce lists as a subprocessor, reported Elevated connection resets for some GCP namespaces (no impact stated) - 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Salesforce lists as a subprocessor, reported Sentry is down (critical) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Conga](https://thirdpartyindex.com/vendors/conga#status), which Salesforce lists as a subprocessor, reported Investigating Issue Impacting Composer Reports and Collaborate Generation (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-18: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Cloudinary](https://thirdpartyindex.com/vendors/cloudinary#status), which Salesforce lists as a subprocessor, reported Issues accessing the Cloudinary web UI (major) - 2026-10-16: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Salesforce lists as a subprocessor, reported Errors in AI by Workato Analyze text action (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Sumo Logic](https://thirdpartyindex.com/vendors/sumo-logic#status), which Salesforce lists as a subprocessor, reported Problem with Billing and Account Management in North America 1 (US1), North America 2 (US2), Europe 1 (EU), Europe 2 (DE) (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Salesforce lists as a subprocessor, reported New namespace creation restricted across few GCP regions. Impacted regions are us-central1 and europe-west3 (minor) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Salesforce lists as a subprocessor, reported Elevated 503 errors for bath Flux TTS requests (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Salesforce lists as a subprocessor, reported Elevated latency and errors in GCP us-west1 (no impact stated) - 2026-10-14: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Salesforce lists as a subprocessor, reported Issues with AI by Workato (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Salesforce lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Salesforce lists as a subprocessor, reported Elevated 503 errors for Aura-2 TTS (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Conga](https://thirdpartyindex.com/vendors/conga#status), which Salesforce lists as a subprocessor, reported Issue Identified with Conga Composer - Fix Implementation Underway (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Multiple US endpoints experiencing timeouts and latency (major) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salesforce lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salesforce lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor) - 2026-10-13: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salesforce lists as a subprocessor, reported Instant Voice Clone creation failures (minor) ## Recent changes Changes to its documents and subprocessor list since monitoring began. - 2026-10-22: Changed registry listing: fedramp:FR2003061248 ([evidence](https://thirdpartyindex.com/evidence/141337)) - 2026-10-08: Changed registry listing: fedramp:FR2003061248 ([evidence](https://thirdpartyindex.com/evidence/67847)) - 2026-09-30: Changed registry listing: fedramp:FR2003061248 ([evidence](https://thirdpartyindex.com/evidence/25653)) - 2026-09-23: Removed subprocessor: Impressionwise, LLC ([evidence](https://thirdpartyindex.com/evidence/7725)) - 2026-09-23: Removed subprocessor: Informatica Arabia ([evidence](https://thirdpartyindex.com/evidence/7725)) - 2026-09-23: Removed subprocessor: Informatica Business ([evidence](https://thirdpartyindex.com/evidence/7725)) - 2026-09-23: Removed subprocessor: Informatica Data ([evidence](https://thirdpartyindex.com/evidence/7725)) - 2026-09-23: Removed subprocessor: Informatica France ([evidence](https://thirdpartyindex.com/evidence/7725)) - 2026-09-23: Removed subprocessor: Informatica Japan KK ([evidence](https://thirdpartyindex.com/evidence/7725)) - 2026-09-23: Removed subprocessor: Informatica Polska Sp. ([evidence](https://thirdpartyindex.com/evidence/7725)) - 2026-09-23: Removed subprocessor: Informatica S.E.A. Pte. Ltd ([evidence](https://thirdpartyindex.com/evidence/7725)) - 2026-09-23: Removed subprocessor: Information Technology Amazon Web Services, Inc. ([evidence](https://thirdpartyindex.com/evidence/7725)) - 2026-09-23: Removed subprocessor: Integration Ibérica, S.L. ([evidence](https://thirdpartyindex.com/evidence/7725)) - 2026-09-23: Removed subprocessor: Oracle Corp. ([evidence](https://thirdpartyindex.com/evidence/7725)) - 2026-09-23: Removed subprocessor: Solutions Private Ltd ([evidence](https://thirdpartyindex.com/evidence/7725)) - 2026-09-23: Removed subprocessor: UK ([evidence](https://thirdpartyindex.com/evidence/7725)) - 2026-09-23: Removed subprocessor: z.o.o. ([evidence](https://thirdpartyindex.com/evidence/7725)) - 2026-09-23: Changed subprocessor: Informatica Software ([evidence](https://thirdpartyindex.com/evidence/7725)) - 2026-09-23: Added subprocessor: DMCC ([evidence](https://thirdpartyindex.com/evidence/7725)) - 2026-09-23: Added subprocessor: Informatica Business Solutions Private Ltd ([evidence](https://thirdpartyindex.com/evidence/7725)) - 2026-09-23: Added subprocessor: Informatica Data Integration Ibérica, S.L. ([evidence](https://thirdpartyindex.com/evidence/7725)) - 2026-09-23: Added subprocessor: Temporal Technologies Inc. ([evidence](https://thirdpartyindex.com/evidence/7725)) Feed: https://thirdpartyindex.com/vendors/salesforce/changes.atom The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/salesforce --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api