# Salted CX

Salted CX declares [16 subprocessors](https://thirdpartyindex.com/vendors/salted-cx#subprocessors) in [its subprocessor list](https://www.salted.cx/subprocessors), which we last checked on 2026-11-12 ([evidence](https://thirdpartyindex.com/evidence/223623)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-11-06.

Salted CX (salted.cx): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/salted-cx
- Documents last verified: 2026-11-12
- Transparency rating: 71/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 16 tracked vendors directly, 157 within two hops, 508 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Salted CX, Third Party Index, https://thirdpartyindex.com/vendors/salted-cx (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.salted.cx/subprocessors | 2026-11-12 | 2026-11-06 |
| Data processing addendum | https://www.salted.cx/data-processing-addendum | 2026-11-12 | 2026-11-06 |
| Privacy policy | https://www.salted.cx/privacy-policy | 2026-11-12 | 2026-11-06 |
| Terms | https://www.salted.cx/terms-of-service | 2026-11-12 | 2026-11-06 |

## Subprocessors (16)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud infrastructure, hosting, storage, and related platform services. | US, EU, EEA and Switzerland | 2026-11-07 |
| [Anthropic PBC](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI-assisted business consultancy for selected customer engagements. | US, EU, EEA and Switzerland | 2026-11-07 |
| [Better Stack, Inc.](https://thirdpartyindex.com/vendors/better-stack.md) | Log management, uptime monitoring, and incident management for platform operations. | EU, US, and other locations depending on the configured services | 2026-11-07 |
| [Cloudflare, Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | Network security, content delivery, and performance services. | US, EU, EEA and Switzerland | 2026-11-07 |
| [Deepgram, Inc.](https://thirdpartyindex.com/vendors/deepgram.md) (AI model provider: Deepgram) | Voice-to-text transcription. | US and EU | 2026-11-07 |
| [DigitalOcean, LLC](https://thirdpartyindex.com/vendors/digitalocean.md) | Cloud infrastructure and hosting. | US, EU, EEA and Switzerland | 2026-11-07 |
| [Eleven Labs Inc.](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | AI voice agents and speech processing for supported voice services. | US and EU | 2026-11-07 |
| [GoodData Corporation](https://thirdpartyindex.com/vendors/gooddata.md) | Embedded analytics, dashboards, and reporting. | US, EU, EEA and Switzerland | 2026-11-07 |
| [Google Cloud EMEA Limited](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud infrastructure and supported AI and data-processing services. | US, EU, EEA and Switzerland | 2026-11-07 |
| [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) | AI model inference and related cloud services through Microsoft Azure. | US, EU, EEA and Switzerland | 2026-11-07 |
| [Mistral AI SAS](https://thirdpartyindex.com/vendors/mistral.md) (AI model provider: Mistral) | AI-assisted business consultancy for selected customer engagements. | US, EU, EEA and Switzerland | 2026-11-07 |
| [OpenAI Ireland Limited](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI-assisted business consultancy for selected customer engagements. | US, EU, EEA and Switzerland | 2026-11-07 |
| [PostHog, Inc.](https://thirdpartyindex.com/vendors/posthog.md) | Product analytics and platform usage measurement. | US and EU | 2026-11-07 |
| [SpaceXAI LLC (formerly xAI)](https://thirdpartyindex.com/vendors/spacexai.md) (AI model provider: xAI) | AI-assisted business consultancy for selected customer engagements. | US and other locations depending on the configured services | 2026-11-07 |
| [Twilio Ireland Limited](https://thirdpartyindex.com/vendors/segment.md) | Cloud communications, including voice connectivity, call routing, recording, and messaging for supported services. | US and EU | 2026-11-07 |
| [TypeSafe AI, Inc.](https://thirdpartyindex.com/vendors/typesafe-ai.md) | AI model inference for classification, scoring, and routing of customer interactions. | US | 2026-11-07 |

Read from ([evidence](https://thirdpartyindex.com/evidence/223623)). CSV: https://thirdpartyindex.com/vendors/salted-cx/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 6. All vendors that list one: https://thirdpartyindex.com/ai

## Web Technologies

Salted CX's homepage made 47 requests to 1 domain. Loaded on 2026-11-07 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

### First party (1)

- Salted CX: 47 requests to salted.cx; Cloudflare, HSTS, Lucide, Next.js 16.4.2, Next.js App Router, Open Graph, Priority Hints, React, Turbopack, Webpack

## Subprocessor of (0)

No tracked vendor lists it.

## Incidents reported by Salted CX's subprocessors

Incidents reported in the last 30 days on their own status pages by 8 vendors Salted CX lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor)
- 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Failures from Twilio Long Codes to AT&T United States (minor)
- 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor)
- 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Failures in JP1 (minor)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported On Call Engineers are Investigating (no impact stated)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated)
- 2026-11-11: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Scribe v3 Live outage (major)
- 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Salted CX lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated)
- 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Issue resolved (minor)
- 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor)
- 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-10: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Salted CX lists as a subprocessor, reported Flux TTS high latency and websocket disconnects (major)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor)
- 2026-11-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor)
- 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Salted CX lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor)
- 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor)
- 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor)
- 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor)
- 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor)
- 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor)
- 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Notification Delivery Logs Unavailable in Console (no impact stated)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Notification Logs Unavailable in Console (minor)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor)
- 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor)
- 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor)
- 2026-11-05: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Salted CX lists as a subprocessor, reported Elevated errors for Flux streaming STT and Voice Agent sessions (no impact stated)
- 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor)
- 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Delayed Email Validation History (minor)
- 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor)
- 2026-11-04: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Intermittent Sign in issue (no impact stated)
- 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Media Streams Audio Delays (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor)
- 2026-11-02: [Better Stack](https://thirdpartyindex.com/vendors/better-stack#status), which Salted CX lists as a subprocessor, reported Dashboard intermittently unavailable for some users (minor)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor)
- 2026-11-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor)
- 2026-10-30: [TypeSafe AI](https://thirdpartyindex.com/vendors/typesafe-ai#status), which Salted CX lists as a subprocessor, reported System overload (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor)
- 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-30: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported ElevenCreative - Image & Video - Degraded performance (minor)
- 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor)
- 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor)
- 2026-10-29: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Salted CX lists as a subprocessor, reported Elevated errors from authentication services at one datacenter (minor)
- 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor)
- 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor)
- 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor)
- 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Salted CX lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Twilio Console Errors (no impact stated)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Salted CX lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor)
- 2026-10-27: [DigitalOcean](https://thirdpartyindex.com/vendors/digitalocean#status), which Salted CX lists as a subprocessor, reported Kubernetes Cluster Management Operations (major)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Salted CX lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Salted CX lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor)
- 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor)
- 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor)
- 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor)
- 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor)
- 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor)
- 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor)
- 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor)
- 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor)
- 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor)
- 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Salted CX lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Salted CX lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major)
- 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor)
- 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor)
- 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Salted CX lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major)
- 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Salted CX lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major)
- 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Salted CX lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Salted CX lists as a subprocessor, reported Elevated Latency and Errors for Batch STT (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor)
- 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Salted CX lists as a subprocessor, reported Elevated 5xx Errors (major)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported RCS Inbound Events Delayed (minor)
- 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Salted CX lists as a subprocessor, reported Elevated errors affecting Connectors (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Billing Delays (no impact stated)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Salted CX lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor)
- 2026-10-21: [Better Stack](https://thirdpartyindex.com/vendors/better-stack#status), which Salted CX lists as a subprocessor, reported Incorrectly sent out downtime notifications to single-region monitors due to intermittent Internet backbone issue (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Claude MCP connection not working (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Inbound Twilio calls experiencing intermittent connection failures (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Marketing website (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported EU Agents disruption in SIP calls (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Increased Rate of LLM Failure Errors on Agent Platform Calls (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported \[Isolated environments\] Issue with voices on EU and India Residency environments (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Instant Voice Clone creation failures (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Request failures with the V3 model (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Some support request forms may be unavailable (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Website Slowness and API Request Latency (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Website authentication rejecting all frontend requests (critical)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported ElevenReader Elevated Error Rates (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported EU Residency - Conversation history not showing for recent calls (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Increased Dubbing Latency and Failure Rate (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Elevated error rate for Eleven Multilingual v2 model (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Some TTS requests seeing increased latency (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Agent SIP Conversation Disruption (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Payment Issues (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Elevated error rates for TTS v3, Dubbing, STT (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Increased API error rate (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Increased error rate for Forced Alignment (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Elevated error rates querying voices (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Transfer to Human not working correctly (major)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported File Download errors (minor)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-18: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-17: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor)
- 2026-10-17: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Email suppression issues (no impact stated)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor)
- 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor)
- 2026-10-14: [TypeSafe AI](https://thirdpartyindex.com/vendors/typesafe-ai#status), which Salted CX lists as a subprocessor, reported Elevated Latency (minor)
- 2026-10-14: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Salted CX lists as a subprocessor, reported Elevated 503 errors for bath Flux TTS requests (minor)
- 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor)
- 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor)
- 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor)
- 2026-10-13: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Salted CX lists as a subprocessor, reported Elevated 503 errors for Aura-2 TTS (minor)
- 2026-10-13: [DigitalOcean](https://thirdpartyindex.com/vendors/digitalocean#status), which Salted CX lists as a subprocessor, reported App Platform Deployments (no impact stated)
- 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor)
- 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor)
- 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor)
- 2026-10-13: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Salted CX lists as a subprocessor, reported Multiple US endpoints experiencing timeouts and latency (major)
- 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Salted CX lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor)
- 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Salted CX lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/salted-cx

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api