# Scratchpad Scratchpad declares [39 subprocessors](https://thirdpartyindex.com/vendors/scratchpad#subprocessors) in [its subprocessor list](https://www.scratchpad.com/subprocessors), which we last checked on 2026-10-25 ([evidence](https://thirdpartyindex.com/evidence/126761)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-10-17. [5 tracked vendors](https://thirdpartyindex.com/vendors/scratchpad#used-by) name Scratchpad as a subprocessor, including [Metabase](https://thirdpartyindex.com/vendors/metabase), [Mintlify](https://thirdpartyindex.com/vendors/mintlify) and [Digicert](https://thirdpartyindex.com/vendors/digicert). Scratchpad (scratchpad.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/scratchpad - Documents last verified: 2026-10-25 - Transparency rating: 89/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 31 tracked vendors directly, 235 within two hops, 566 within three; 5 tracked vendors rely on it directly, 55 within two hops, 1108 within three - Cite as: Scratchpad, Third Party Index, https://thirdpartyindex.com/vendors/scratchpad (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.scratchpad.com/ | 2026-10-25 | 2026-10-22 | | Subprocessor list | https://www.scratchpad.com/subprocessors | 2026-10-25 | 2026-10-20 | | Data processing addendum | https://www.scratchpad.com/legal/data-processing-addendum | 2026-10-25 | 2026-10-17 | | Privacy policy | https://www.scratchpad.com/legal/privacy-policy | 2026-10-25 | 2026-10-17 | | Terms | https://www.scratchpad.com/legal/terms-of-service | 2026-10-25 | 2026-10-17 | | Security page | https://www.scratchpad.com/security | 2026-10-25 | 2026-10-17 | | Status page | https://status.scratchpad.com/ | 2026-10-25 | 2026-10-25 | ## Subprocessors (39) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Web hosting and infrastructure | United States | 2026-10-17 | | [Assembly AI](https://thirdpartyindex.com/vendors/assemblyai.md) (AI model provider: AssemblyAI) | Transcription services | United States | 2026-10-17 | | [Braintrust](https://thirdpartyindex.com/vendors/braintrust.md) | Product and design | United States | 2026-10-17 | | [Bugsnag](https://thirdpartyindex.com/vendors/smartbear-software.md) | Logging & error reporting | United States | 2026-10-17 | | Claude Anthropic API/SDK | AI | United States | 2026-10-17 | | [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Content delivery network (CDN) | United States | 2026-10-17 | | [Common Room](https://thirdpartyindex.com/vendors/common-room.md) | Customer engagement | United States | 2026-10-17 | | [Customer.io](https://thirdpartyindex.com/vendors/customer-io.md) | Email marketing | United States | 2026-10-17 | | [Data Dog](https://thirdpartyindex.com/vendors/datadog.md) | Logging | United States | 2026-10-17 | | [Front](https://thirdpartyindex.com/vendors/front.md) | Customer support | United States | 2026-10-17 | | Google Cloud Platform / Gemini API | AI | United States | 2026-10-17 | | [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | Email and document collaboration | United States | 2026-10-17 | | [Heroku](https://thirdpartyindex.com/vendors/salesforce.md) | Cloud hosting | United States | 2026-10-17 | | [Hex](https://thirdpartyindex.com/vendors/hex.md) | Analytics | United States | 2026-10-17 | | [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | CRM | United States | 2026-10-17 | | [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Customer support | United States | 2026-10-17 | | [Mailgun](https://thirdpartyindex.com/vendors/mailgun.md) | Email | United States | 2026-10-17 | | [Mezmo](https://thirdpartyindex.com/vendors/mezmo.md) | Logging | United States | 2026-10-17 | | [Microsoft](https://thirdpartyindex.com/vendors/microsoft.md) | Access control | United States | 2026-10-17 | | Mozart | Data processing | United States | 2026-10-17 | | [Neo4j](https://thirdpartyindex.com/vendors/neo4j.md) | Data storage and processing | United States | 2026-10-17 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI | United States | 2026-10-17 | | Pub Nub | Push message dispatch | United States | 2026-10-17 | | RecallAi | Meeting recording | United States | 2026-10-17 | | [Retool](https://thirdpartyindex.com/vendors/retool.md) | Internal tooling & software development tool | United States | 2026-10-17 | | [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Customer relationship management (CRM) | United States | 2026-10-17 | | [Segment](https://thirdpartyindex.com/vendors/segment.md) | Analytics | United States | 2026-10-17 | | Sendwithus (Techdrop Labs Inc.) | Email delivery | United States | 2026-10-17 | | [Slack](https://thirdpartyindex.com/vendors/slack.md) | Internal communication | United States | 2026-10-17 | | [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Data warehousing and database services | United States | 2026-10-17 | | [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Billing and payments | United States | 2026-10-17 | | [Temporal](https://thirdpartyindex.com/vendors/temporal.md) | Job orchestration | United States | 2026-10-17 | | [Turbopuffer](https://thirdpartyindex.com/vendors/turbopuffer.md) | Data storage and processing | United States | 2026-10-17 | | [Typeform](https://thirdpartyindex.com/vendors/typeform.md) | Surveys | United States | 2026-10-17 | | [Vanta](https://thirdpartyindex.com/vendors/vanta.md) | Security | United States | 2026-10-17 | | Vector | Website analytics | United States | 2026-10-17 | | [Webflow](https://thirdpartyindex.com/vendors/webflow.md) | Web hosting | United States | 2026-10-17 | | [Zapier](https://thirdpartyindex.com/vendors/zapier.md) | Automations | United States | 2026-10-17 | | [Zoom](https://thirdpartyindex.com/vendors/zoom.md) | Call recording and conferencing | United States | 2026-10-17 | Read from ([evidence](https://thirdpartyindex.com/evidence/112787)). CSV: https://thirdpartyindex.com/vendors/scratchpad/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: SOC 2 Type II ([evidence](https://thirdpartyindex.com/evidence/112804)) ## Web Technologies Scratchpad's homepage made 136 requests to 9 domains, 4 services controlled by another company, and 2 domains not identified. Loaded on 2026-10-17 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 4 third parties by category: Advertising 1 (Google Cloud); Marketing automation 1 (GetVector, Inc.); Cookie compliance 1 (Termly); Appointment scheduling 1 (Calendly.com). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (4) - GetVector, Inc.: 13 requests to vector.co; Vector - Google Cloud: 9 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too) - Termly: 7 requests to termly.io; Termly - Calendly.com: 2 requests to calendly.com; Calendly ### Unknown (2) Domains not identified yet: cr-relay.com, usbrowserspeed.com ### First party (1) - Scratchpad: 102 requests to scratchpad.com; HSTS, Next.js 16.4.0, Next.js App Router, Open Graph, Priority Hints, React, Turbopack, Vercel, Webpack, core-js 3.49.0 2 tracked companies loaded by the homepage are not in Scratchpad's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (5) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Digicert](https://thirdpartyindex.com/vendors/digicert.md): Synchronize Salesforce data - [Lokalise](https://thirdpartyindex.com/vendors/lokalise.md): CRM tool - [Metabase](https://thirdpartyindex.com/vendors/metabase.md): Sales workspace and productivity. - [Mintlify](https://thirdpartyindex.com/vendors/mintlify.md): AI sales workspace layered on the CRM for pipeline management, deal notes, and process automation. - [UltraDNS](https://thirdpartyindex.com/vendors/ultradns.md): Synchronize Salesforce data ## Service status Incidents it reported on its own status page. - Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated) - Status page last read: 2026-10-26 - No incidents reported in the last 12 months - Latest incident reported: 2025-10-20: AWS Outage (major) ## Incidents reported by Scratchpad's subprocessors Incidents reported in the last 30 days on their own status pages by 18 vendors Scratchpad lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported MMS Delivery Delays from Twilio to C-Spire United States (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Scratchpad lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Scratchpad lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-10-23: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service Degradation Affecting Multiple Zoom Services (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Scratchpad lists as a subprocessor, reported Connection errors affecting Salesforce Pardot Zaps (major) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Scratchpad lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service Degradation Affecting Zoom Meetings Services in the US. (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Scratchpad lists as a subprocessor, reported Security updates in progress for third-party software components (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Scratchpad lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Scratchpad lists as a subprocessor, reported Assessment of recently reported PHP vulnerabilities (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Scratchpad lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Scratchpad lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [Vanta](https://thirdpartyindex.com/vendors/vanta#status), which Scratchpad lists as a subprocessor, reported Stale data for CloudflareDomainInventory and CloudflareZoneRule (major) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Scratchpad lists as a subprocessor, reported Delayed real-time updates in Zapier Tables (no impact stated) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service Degradation Affecting Zoom Learning Webpage (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Scratchpad lists as a subprocessor, reported Upstream errors with the BambooHR integration (no impact stated) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Scratchpad lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Scratchpad lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Scratchpad lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Scratchpad lists as a subprocessor, reported INC20000294 (critical) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service Degradation Affecting Meeting Summaries Via Email. (minor) - 2026-10-19: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Scratchpad lists as a subprocessor, reported Elevated connection resets for some GCP namespaces (no impact stated) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service Degradation Affecting Zoom Website in UK region (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Scratchpad lists as a subprocessor, reported INC20000290 (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service Degradation Affecting ZP SMS Australia Mobile Numbers (no impact stated) - 2026-10-18: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-17: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Scratchpad lists as a subprocessor, reported Errors publishing Zaps from Guided Templates with app approvals enabled (major) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Scratchpad lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Scratchpad lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Scratchpad lists as a subprocessor, reported New namespace creation restricted across few GCP regions. Impacted regions are us-central1, us-east4 and europe-west3 (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Scratchpad lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Scratchpad lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Scratchpad lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service degradation affected Zoom AI Companion in US region (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Scratchpad lists as a subprocessor, reported Elevated latency and errors in GCP us-west1 (no impact stated) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Scratchpad lists as a subprocessor, reported Permission errors affecting shared Forms, Canvas, and Tables (no impact stated) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service Degradation Affected Sandbox Creation in ZoomMate (no impact stated) - 2026-10-14: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Scratchpad lists as a subprocessor, reported Zoom Team Chat App connection failure (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service Degradation Affecting Zoom Clips (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Scratchpad lists as a subprocessor, reported INC20000277 (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service degradation affecting Zoom Meeting API in US region (no impact stated) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor) - 2026-10-12: [Retool](https://thirdpartyindex.com/vendors/retool#status), which Scratchpad lists as a subprocessor, reported Source Control Deployments Stalled (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telekom Germany (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Debugger Notification Delivery Issues (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio South Africa Phone Numbers to Vodacom South Africa (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Romania (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Malaysia (minor) - 2026-10-12: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service degradation affecting Zoom AI Companion in US region (no impact stated) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in Italy (minor) - 2026-10-12: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Scratchpad lists as a subprocessor, reported Errors in Custom Actions and Zapier MCP requests due to duplicated query parameters (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Phone Number Purchase Failures in New Console (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Pelephone Israel (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to Pelephone Israel (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported WhatsApp Sandbox Message Processing Issues (minor) - 2026-10-11: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service Degradation Affecting Zoom Scheduler. (minor) - 2026-10-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to Beeline Kazakhstan (minor) - 2026-10-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to DigiTel C.A. Venezuela (minor) - 2026-10-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service Degradation Affecting File Uploads and Downloads in Zoom Chat (no impact stated) - 2026-10-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Zamtel Zambia (minor) - 2026-10-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbers (minor) - 2026-10-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Elevated Errors Affecting Sip Domain Configuration (no impact stated) - 2026-10-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-10-09: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Scratchpad lists as a subprocessor, reported Elevated latency and errors in AWS us-east-1 (minor) - 2026-10-09: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Scratchpad lists as a subprocessor, reported Elevated error rates for cross-region traffic between US AWS regions (no impact stated) - 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Workspace admins may be unable to manage plugins (major) - 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Some ChatGPT content may be unavailable on Android (major) - 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-09: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Scratchpad lists as a subprocessor, reported zapier-dev-files.s3.amazonaws.com is tagged as "dangerous site" by Google (no impact stated) - 2026-10-09: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America (no impact stated) - 2026-10-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United States (minor) - 2026-10-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norway (minor) - 2026-10-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to TIM and Noverca Italia Srl Italy (minor) - 2026-10-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China (minor) - 2026-10-08: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Scratchpad lists as a subprocessor, reported Elevated GCP storage latency in us-central1 – precautionary namespace failover (no impact stated) - 2026-10-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'Ivoire (minor) - 2026-10-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to Verizon United States (minor) - 2026-10-08: [turbopuffer](https://thirdpartyindex.com/vendors/turbopuffer#status), which Scratchpad lists as a subprocessor, reported Elevated rate of 5xx in gcp-us-central1 (major) - 2026-10-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Norway (minor) - 2026-10-08: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Scratchpad lists as a subprocessor, reported Marketing email statistics are delayed (no impact stated) - 2026-10-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Some APAC users are seeing errors in ChatGPT Work, conversations, and GPTs. (minor) - 2026-10-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Twilio SMS Delivery Issues (minor) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Elevated errors with GPT-5.6 Instant in FedRAMP workspaces (minor) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivity (minor) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Dot in Codex may fail to create new threads (minor) - 2026-10-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States (minor) - 2026-10-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor) - 2026-10-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor) - 2026-10-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States (minor) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Unable to create new ChatGPT Work threads in latest version of desktop app (major) - 2026-10-07: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center (no impact stated) - 2026-10-07: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service Degradation Affecting Zoom Calendar (minor) - 2026-10-07: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service Degradation Affecting Zoom Slides Generation in US Region (minor) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Workspace Agents Degraded and Responses Impacted (minor) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Movistar El Salvador (minor) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to O! Kyrgyzstan (minor) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memory (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Computer Use Is Experiencing Issues (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Errors processing large PDFs in the Responses API (minor) - 2026-10-06: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which Scratchpad lists as a subprocessor, reported Increased Processing Times and Errors on EU Endpoint for Universal-3 Pro Async model (minor) - 2026-10-06: [Front](https://thirdpartyindex.com/vendors/front#status), which Scratchpad lists as a subprocessor, reported Delays on generation of certain AI outputs (minor) - 2026-10-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Scratchpad lists as a subprocessor, reported INC20000263 (major) - 2026-10-06: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which Scratchpad lists as a subprocessor, reported Increased Processing Times and Errors on US Endpoint for Universal-3.5 Pro Async model (major) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Elevated error rates in ChatGPT Go conversations (minor) - 2026-10-06: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which Scratchpad lists as a subprocessor, reported Rejected Sessions on US Endpoint for Universal-3.6 Pro Realtime Model (minor) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan (minor) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger (minor) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United States (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Elevated errors affecting multiple products including ChatGPT (conversations), Image generations, Spaces and Pages, API rehydration, and Dots. (minor) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Guinea (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Elevated errors in API Platform login and administration APIs. (minor) - 2026-10-06: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Scratchpad lists as a subprocessor, reported Elevated Swish errors (no impact stated) - 2026-10-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-05: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service Degradation Affecting ZoomMate (minor) - 2026-10-05: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Scratchpad lists as a subprocessor, reported Increased errors on Temporal Cloud control plane, Cloud Ops API, and Temporal UI (critical) - 2026-10-05: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Scratchpad lists as a subprocessor, reported Delays in processin Bulk Actions in the Inbox (minor) - 2026-10-05: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Scratchpad lists as a subprocessor, reported Logging into Zapier using Facebook or Microsoft SSO shown a blank page after authentication. (major) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Elevated error rates in Codex Cloud (no impact stated) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Elevated errors in ChatGPT conversations (minor) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Admin Console Intermittently Inaccessible (no impact stated) - 2026-10-05: [Retool](https://thirdpartyindex.com/vendors/retool#status), which Scratchpad lists as a subprocessor, reported Elevated Latency on Query Execution (Retool Cloud) (minor) - 2026-10-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Issues saving and editing Pages (minor) - 2026-10-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbers (minor) - 2026-10-05: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which Scratchpad lists as a subprocessor, reported Increased processing times and errors for Universal-3.5 Pro on the EU async endpoint (major) - 2026-10-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France (minor) - 2026-10-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Delayed Messaging Logs and Status Callbacks in IE1 Region (minor) - 2026-10-05: [Front](https://thirdpartyindex.com/vendors/front#status), which Scratchpad lists as a subprocessor, reported \[smtp\] Problems with outbound sending on custom SMTP channels (major) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Elevated Work Mode errors (minor) - 2026-10-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-04: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01. (minor) - 2026-10-04: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region (no impact stated) - 2026-10-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Cellcom Israel (minor) - 2026-10-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Degraded Service in london-ix edge in ie1 TNX (minor) - 2026-10-03: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service degradation affecting Developer Documentation Website (minor) - 2026-10-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to Banglalink Bangladesh (minor) - 2026-10-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to Magti GSM Georgia (minor) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Hi3G Italy (minor) - 2026-10-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Scratchpad lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Programmable Messaging API Errors (no impact stated) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported 500 Errors for Conversations Classic Conversations Updates (minor) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Messaging Event Delays for Comms API (minor) - 2026-10-02: [Retool](https://thirdpartyindex.com/vendors/retool#status), which Scratchpad lists as a subprocessor, reported Elevated Latency on Query Execution (Retool Cloud) (minor) - 2026-10-02: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Issues with data analysis and file creation in ChatGPT (minor) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Increased Email Deferrals and Delays in Deliveries (no impact stated) - 2026-10-02: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Scratchpad lists as a subprocessor, reported Delayed RUM sessions (no impact stated) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Telenet BidCo NV Belgium (minor) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone Netherlands (minor) - 2026-10-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India (minor) - 2026-10-01: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Scratchpad lists as a subprocessor, reported UI Disruptions in GCP us-central1 (minor) - 2026-10-01: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Issues with login, signup, and ads (major) - 2026-10-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported A2P Campaign Registration Delays (minor) - 2026-10-01: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events (no impact stated) - 2026-10-01: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Scratchpad lists as a subprocessor, reported Customers in us-east4 may have experienced elevated API latencies and resource exhausted errors (no impact stated) - 2026-10-01: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service Degradation Affecting Zoom for Google Workspace Add-On (minor) - 2026-10-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain (minor) - 2026-10-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States (minor) - 2026-10-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spain (minor) - 2026-10-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Scratchpad lists as a subprocessor, reported Elevated API errors (no impact stated) - 2026-10-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to Kolbi Costa Rica (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to Tigo Guatemala (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Wind Tre Italy (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile (minor) - 2026-09-30: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Scratchpad lists as a subprocessor, reported Delayed Events (minor) - 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Elevated latency for some API requests (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Delivery Failures From Verify to China (minor) - 2026-09-30: [Braintrust](https://thirdpartyindex.com/vendors/braintrust#status), which Scratchpad lists as a subprocessor, reported Elevated errors and latency on the US data plane API (major) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to Vodafone Netherlands (minor) - 2026-09-30: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which Scratchpad lists as a subprocessor, reported Route delays in EU Region (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Messaging Logs API Latency & Errors (minor) - 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Elevated error rates for ChatGPT Pro and Plus users (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala (minor) - 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Elevated errors in ChatGPT Space Pages (minor) - 2026-09-30: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Scratchpad lists as a subprocessor, reported Visa authorization errors (no impact stated) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Tigo Guatemala (minor) - 2026-09-29: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Elevated errors across ChatGPT, Codex, and the API including the Agents API (minor) - 2026-09-29: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Scratchpad lists as a subprocessor, reported Support available via email (no impact stated) - 2026-09-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Flex Plugins CLI Is Degraded (minor) - 2026-09-28: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Scratchpad lists as a subprocessor, reported Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. (minor) - 2026-09-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Bulk Messaging API Errors (no impact stated) - 2026-09-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-09-28: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which Scratchpad lists as a subprocessor, reported Increased turnaround times for Async Universal-3 model (minor) - 2026-09-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to CTBC Brazil (minor) - 2026-09-28: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Scratchpad lists as a subprocessor, reported Azure DevOps connections failing: expired OAuth client secret (AADSTS7000222) (minor) - 2026-09-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom (minor) - 2026-09-28: [Webflow](https://thirdpartyindex.com/vendors/webflow#status), which Scratchpad lists as a subprocessor, reported \[RESOLVED\] Increased publishing times for some customers (no impact stated) - 2026-09-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in Spain (minor) - 2026-09-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Scratchpad lists as a subprocessor, reported SMS Delivery Delays from Twilio to Proximus Belgium (minor) - 2026-09-27: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Scratchpad lists as a subprocessor, reported INC20000239 (critical) - 2026-09-27: [Front](https://thirdpartyindex.com/vendors/front#status), which Scratchpad lists as a subprocessor, reported \[us-west-2\] Elevated API error rates may cause delays (minor) - 2026-09-27: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Scratchpad lists as a subprocessor, reported Elevated API Errors (major) - 2026-09-27: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Scratchpad lists as a subprocessor, reported Increased latency in region us-west-2 (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/scratchpad --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api