# SearchStax SearchStax declares [9 subprocessors](https://thirdpartyindex.com/vendors/searchstax#subprocessors), plus 2 of its own affiliates, in [its subprocessor list](https://www.searchstax.com/legal/subprocessors/), which we last checked on 2026-10-25 ([evidence](https://thirdpartyindex.com/evidence/114335)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). No published changes since we first read it on 2026-10-17. [4 tracked vendors](https://thirdpartyindex.com/vendors/searchstax#used-by) name SearchStax as a subprocessor, including [Acquia](https://thirdpartyindex.com/vendors/acquia), [Sitecore](https://thirdpartyindex.com/vendors/sitecore) and [CK-12 Foundation](https://thirdpartyindex.com/vendors/ck-12-foundation). SearchStax (searchstax.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/searchstax - Documents last verified: 2026-10-25 - Transparency rating: 82/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 5/7 (partial); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 8 tracked vendors directly, 82 within two hops, 318 within three; 4 tracked vendors rely on it directly, 7 within two hops, 20 within three - Cite as: SearchStax, Third Party Index, https://thirdpartyindex.com/vendors/searchstax (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.searchstax.com/ | 2026-10-25 | 2026-10-17 | | Subprocessor list | https://www.searchstax.com/legal/subprocessors/ | 2026-10-25 | 2026-10-17 | | Data processing addendum | https://www.searchstax.com/legal/data-processing-addendum/ | 2026-10-25 | 2026-10-17 | | Privacy policy | https://www.searchstax.com/legal/privacy/ | 2026-10-25 | 2026-10-17 | | Terms | https://www.searchstax.com/legal/terms/ | 2026-10-25 | 2026-10-17 | | Status page | https://status.searchstax.com/ | 2026-10-25 | 2026-10-25 | ## Subprocessors (9) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | USA | 2026-10-17 | | [Atlassian Pty Ltd.](https://thirdpartyindex.com/vendors/atlassian.md) | Bug Tracking | USA | 2026-10-17 | | [Datadog, Inc.](https://thirdpartyindex.com/vendors/datadog.md) | Service Monitoring and Alerting | USA | 2026-10-17 | | [Google, Inc.](https://thirdpartyindex.com/vendors/google-cloud.md) | — | USA | 2026-10-17 | | [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) | — | USA | 2026-10-17 | | [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) (AI model provider: Azure OpenAI) | Used OpenAI models and development | USA | 2026-10-17 | | [Mixpanel, Inc.](https://thirdpartyindex.com/vendors/mixpanel.md) | Customer Account Administration and Support | USA | 2026-10-17 | | [MongoDB](https://thirdpartyindex.com/vendors/mongodb.md) | Used for AI models and productivity through Voyage AI | USA | 2026-10-17 | | [Zendesk, Inc.](https://thirdpartyindex.com/vendors/zendesk.md) | Customer Account Administration and Support | USA | 2026-10-17 | Read from ([evidence](https://thirdpartyindex.com/evidence/114335)). CSV: https://thirdpartyindex.com/vendors/searchstax/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai ### Its own affiliates (2) - SearchStax, Inc. (USA) - SearchStax India Pvt. Ltd. (India) ## Compliance As its trust center lists them. - Audited: SOC 2 Type II, ISO/IEC 27001, PCI DSS, CSA STAR ([evidence](https://thirdpartyindex.com/evidence/114332)) - Claimed: HIPAA, GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/114332)) ## Web Technologies SearchStax's homepage made 237 requests to 30 domains, 10 services controlled by another company, and 3 domains not identified. Loaded on 2026-10-19 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 10 third parties by category: Advertising 3 (Google Cloud, Microsoft, Influ2, Inc.); Analytics 3 (ZoomInfo, LinkedIn, G2.com); Marketing automation 1 (HubSpot); Appointment scheduling 1 (RevenueHero); Geolocation 1 (Kloudend, Inc.); Widgets 1 (AddToAny). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (10) - HubSpot: 28 requests to hsappstatic.net, hubspot.com, hs-scripts.com, hs-banner.com, hs-analytics.net, hsadspixel.net, hsforms.com, usemessages.com; HubSpot - RevenueHero: 25 requests to revenuehero.io; RevenueHero - Google Cloud: 22 requests to google.com, doubleclick.net, googletagmanager.com, fonts.googleapis.com, google-analytics.com, gstatic.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too) - Microsoft: 10 requests to clarity.ms, bing.com; Microsoft Advertising (its subprocessor list names it too) - ZoomInfo: 5 requests to zoominfo.com, zi-scripts.com; Zoominfo - Influ2, Inc.: 4 requests to influ2.com; Influ2 - AddToAny: 3 requests to addtoany.com; AddToAny - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - G2.com: 2 requests to g2.com, g2crowd.com; G2 Track Your Prospects - Kloudend, Inc.: 1 request to ipapi.co; ipapi.co ### Unknown (3) Domains not identified yet: sequel.io, sequelvideo.com, usbrowserspeed.com ### First party (1) - SearchStax: 131 requests to searchstax.com; AddToAny Share Buttons 1.1, Draftpress HFCM, Elementor, Font Awesome, Google Font API, Hello Elementor 3.5.1, HubSpot Analytics, HubSpot Chat, HubSpot Cookie Policy Banner, HubSpot WordPress plugin 11.3.75, Microsoft Clarity, MySQL, Open Graph, PHP, Presto Player 3.2.3, Priority Hints, Swiper, WP Rocket 3.23.5.1, WordPress, Yoast SEO 28.7, Yoast SEO Premium 28.7, core-js 3.46.0, jQuery 3.7.1, jQuery Migrate 3.4.1, jQuery UI 1.14.2 4 tracked companies loaded by the homepage are not in SearchStax's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (4) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Acquia](https://thirdpartyindex.com/vendors/acquia.md): Acquia Search powered by SearchStax is a search service delivered as Software as a Service (SaaS) for Cloud Platform and Site Factory. This service empowers Dru… - [CK-12 Foundation](https://thirdpartyindex.com/vendors/ck-12-foundation.md): user search - [Crownpeak](https://thirdpartyindex.com/vendors/crownpeak.md): Managed service to store searched website content data. - [Sitecore](https://thirdpartyindex.com/vendors/sitecore.md): Search Services ## Service status Incidents it reported on its own status page. - Last 90 days: 1 reported incidents (0 major or critical, 1 minor, 0 with no impact stated) - Typical time to resolve: 4 h 51 min - Status page last read: 2026-10-26 - 2026-09-03: Managed Search Pulse Performance Graphs impacted (minor) - 2026-07-23: Related and Popular Searches are failing (minor) - 2026-05-22: Site Search App Creation Failing in North Virginia (minor) - 2026-01-10: Azure Region West US2 experiencing an outage (minor) - 2026-01-08: Login Issues on app.searchstax.com and searchstudio.searchstax.com (minor) - 2025-11-21: High Error Rate for Analytics in US Region (minor) ## Incidents reported by SearchStax's subprocessors Incidents reported in the last 30 days on their own status pages by 3 vendors SearchStax lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-10-21: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which SearchStax lists as a subprocessor, reported Degraded Service for Requests to decide.mixpanel.com (no impact stated) - 2026-10-21: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which SearchStax lists as a subprocessor, reported Degraded Service for Requests to decide.mixpanel.com (no impact stated) - 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which SearchStax lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor) - 2026-10-09: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which SearchStax lists as a subprocessor, reported Issue impacting Atlas Search availability on certain clusters (major) - 2026-10-09: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which SearchStax lists as a subprocessor, reported Admin Admin API: Intermittent Increase in 5xx errors (no impact stated) - 2026-10-08: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which SearchStax lists as a subprocessor, reported Temporary Data Ingestion Delay for US Projects (no impact stated) - 2026-10-02: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which SearchStax lists as a subprocessor, reported Delayed RUM sessions (no impact stated) - 2026-10-02: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which SearchStax lists as a subprocessor, reported MongoDB Charts: Infinite login loop when creating new Charts projects (minor) - 2026-10-01: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which SearchStax lists as a subprocessor, reported Trigger processing may be delayed globally (major) - 2026-09-30: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which SearchStax lists as a subprocessor, reported Delays in Atlas cluster management operations (no impact stated) - 2026-09-30: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which SearchStax lists as a subprocessor, reported Delayed Events (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/searchstax --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api