# SegMetrics

SegMetrics (segmetrics.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/segmetrics
- Documents last verified: 2026-10-06
- Transparency rating: 81/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 10 tracked vendors directly, 100 within two hops, 319 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: SegMetrics, Third Party Index, https://thirdpartyindex.com/vendors/segmetrics (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://segmetrics.io/subprocessors/ | 2026-10-06 | 2026-10-06 |
| Data processing addendum | https://segmetrics.io/dpa/ | 2026-10-06 | 2026-10-06 |
| Privacy policy | https://segmetrics.io/privacy-policy/ | 2026-10-06 | 2026-10-06 |
| Terms | https://segmetrics.io/terms-service/ | 2026-10-06 | 2026-10-06 |
| Security page | https://segmetrics.io/security/ | 2026-10-06 | 2026-10-06 |
| Status page | https://segmetrics.statuspage.io/ | 2026-10-06 | 2026-10-06 |

## Subprocessors (10)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [ActiveCampaign, LLC](https://thirdpartyindex.com/vendors/activecampaign.md) | Marketing automation and product communications to SegMetrics account holders | United States | 2026-10-06 |
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Underlying infrastructure for managed database; object storage (S3) | United States (Oregon, us-west-2) | 2026-10-06 |
| [Cloudflare, Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | Content delivery network, DDoS protection, web application firewall | United States (global edge network) | 2026-10-06 |
| [DigitalOcean, LLC](https://thirdpartyindex.com/vendors/digitalocean.md) | Primary application hosting and compute | United States (NYC region) | 2026-10-06 |
| [Functional Software, Inc. (Sentry)](https://thirdpartyindex.com/vendors/sentry.md) | Application error and performance monitoring | United States | 2026-10-06 |
| [Help Scout, Inc.](https://thirdpartyindex.com/vendors/help-scout.md) | Customer support ticketing (incidental processing only — applies when a Customer initiates contact with SegMetrics support) | United States | 2026-10-06 |
| [OpenAI, LLC](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI Insights feature (opt-in; activated only when a Customer enables AI Features) | United States | 2026-10-06 |
| [Sinch America, Inc. (Mailgun)](https://thirdpartyindex.com/vendors/sinch.md) | Transactional email delivery (authentication, notifications) to SegMetrics account holders | United States | 2026-10-06 |
| [SingleStore, Inc.](https://thirdpartyindex.com/vendors/singlestore.md) | Managed analytics database | United States (Oregon, us-west-2) | 2026-10-06 |
| [Stripe, Inc.](https://thirdpartyindex.com/vendors/stripe.md) | Payment processing for SegMetrics subscription billing | United States | 2026-10-06 |

Read from ([evidence](https://thirdpartyindex.com/evidence/55093)). CSV: https://thirdpartyindex.com/vendors/segmetrics/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-10-07
- No incidents reported in the last 12 months
- 2026-03-05: Contact Tag Update Delay (minor)

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api