# SendGrid

SendGrid declares [33 subprocessors](https://thirdpartyindex.com/vendors/sendgrid#subprocessors) in [its subprocessor list](https://www.twilio.com/en-us/legal/sub-processors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/165718)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-22. [453 tracked vendors](https://thirdpartyindex.com/vendors/sendgrid#used-by) name SendGrid as a subprocessor, including [Zendesk](https://thirdpartyindex.com/vendors/zendesk), [Okta](https://thirdpartyindex.com/vendors/okta) and [WorkOS](https://thirdpartyindex.com/vendors/workos).

SendGrid (sendgrid.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/sendgrid
- Documents last verified: 2026-11-11
- Category: email
- Transparency rating: 82/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 5/5; Pages still reachable 8/8
- Part of: [Twilio](https://thirdpartyindex.com/vendors/twilio)
- Supply chain: relies on 28 tracked vendors directly, 225 within two hops, 580 within three; 453 tracked vendors rely on it directly, 1731 within two hops, 2720 within three
- Cite as: SendGrid, Third Party Index, https://thirdpartyindex.com/vendors/sendgrid (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.twilio.com/en-us/trust-center | 2026-11-11 | 2026-09-22 |
| Subprocessor list | https://www.twilio.com/en-us/legal/sub-processors | 2026-11-11 | 2026-10-27 |
| Privacy policy | https://www.twilio.com/en-us/legal/privacy | 2026-11-11 | 2026-11-05 |
| Terms | https://www.twilio.com/en-us/legal/tos | 2026-11-11 | 2026-09-22 |
| Security page | https://www.twilio.com/en-us/security | 2026-11-11 | 2026-09-22 |
| Status page | https://status.twilio.com/ | 2026-11-11 | 2026-11-11 |
| Security advisories | https://www.twilio.com/en-us/security/vulnerability-disclosure-program | 2026-11-11 | 2026-09-22 |

## Subprocessors (33)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Adaptive Mobile (ENEA) | Adaptive Mobile (ENEA) enforces message safety, spam filtering, threat detection and abuse prevention for specific Twilio Products and Services | USA | 2026-09-22 |
| [Amazon Bedrock](https://thirdpartyindex.com/vendors/amazon-web-services.md) (AI model provider: Amazon Bedrock) | Amazon Bedrock provide AI functionality including LLM models for specific Twilio Products and Services | USA | 2026-09-22 |
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Anthropic provides AI functionality including LLM models for specific Twilio Products and Services | USA | 2026-09-22 |
| [AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | AWS Provide core cloud hosting and data storage infrastructure for specific Twilio Products and Services; AWS executes automated text-to-speech conversion, speech recognition, and natural language text processing for specific Twilio Products and Services; AWS provides automation and storage services for marketing campaigns for specific Twilio Products and Services; AWS provides streaming and interactive video functionality for Twilio Products and Services; AWS route and transmit emails for specific Twilio Products and Services | USA; USA\*; USA\*, EU, AU; USA; EU | 2026-10-10 |
| [Clickhouse](https://thirdpartyindex.com/vendors/clickhouse.md) | Clickhouse provide hosting and data storage infrastructure for specific Twilio Products and Services | USA; EU | 2026-10-10 |
| [DataBank](https://thirdpartyindex.com/vendors/databank.md) | Hosting services and storage. | North America | 2026-09-22 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Datadog monitors of platform security and system health for specific Twilio Products and Services | USA | 2026-09-22 |
| [Deepgram](https://thirdpartyindex.com/vendors/deepgram.md) (AI model provider: Deepgram) | Deepgram transcribes voice media into text via automated speech recognition for specific Twilio Products and Services | USA | 2026-09-22 |
| [Digital Realty](https://thirdpartyindex.com/vendors/digital-realty.md) | Hosting services and storage. | North America / EU | 2026-09-22 |
| DVELP/Sabio | DVELP/Sabio provides integration connectivity to customer Google CCAI instances for specific Twilio Products and Services | UK (provision of the services), Belgium, Finland, Germany, Netherlands, and Poland (data persistence/backups) | 2026-09-22 |
| [Elastic](https://thirdpartyindex.com/vendors/elasticsearch.md) | Elastic provides support system indexing, search query optimisation, and operational log analytics for specific Twilio Products and Services | USA | 2026-09-22 |
| [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | ElevenLabs executes automated speech summarisation, audio synthesis, and sentiment detection, as enabled by customers for specific Twilio Products and Services | EU; USA | 2026-10-27 |
| [Fivetran](https://thirdpartyindex.com/vendors/fivetran.md) | Fivetran automates data synchronisation between operational systems for internal business reporting for specific Twilio Products and Services | USA | 2026-09-22 |
| [GoodData Corporation](https://thirdpartyindex.com/vendors/gooddata.md) | GoodData Corporation delivers data analytics, custom reporting dashboards, and business intelligence visualisation as enabled by customers for specific Twilio Products and Services | USA | 2026-09-22 |
| [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Google provides database storage, compute resources, and query processing for specific Twilio Products and Services; Google transcribes voice media into text via automated speech recognition as enabled by customers for specific Twilio Products and Services | USA or EU (Zurich & London) as selected by Customers; USA\* | 2026-09-22 |
| Google RCS | Google RCS delivers inbound and outbound authentication messages for specific Twilio Products and Services | Asia: Taiwan, Japan, Singapore; Chile,; Ireland, Netherlands, Denmark, Finland, Belgium, | 2026-09-22 |
| [Hex](https://thirdpartyindex.com/vendors/hex.md) | Hex provides internal business intelligence, data visualization, and collaborative analytics for specific Twilio Products and Services | USA | 2026-09-22 |
| [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb.md) | Honeycomb provides real-time system observability, application debugging, and performance tracing for specific Twilio Products and Services | USA | 2026-09-22 |
| [Lakera](https://thirdpartyindex.com/vendors/lakera.md) | Lakera AI provides security monitoring, data leakage prevention, and real-time threat detection within automated workflows for specific Twilio Products and Services | USA | 2026-09-22 |
| [Lumen](https://thirdpartyindex.com/vendors/lumen.md) | Hosting services and storage. | North America | 2026-09-22 |
| [Meta](https://thirdpartyindex.com/vendors/meta.md) | Meta Routes, transmits and delivers messages for specific Twilio Products and Services | USA | 2026-09-22 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Microsoft Azure Transcribes voice media into text via automated speech recognition as enabled by customers for specific Twilio Products and Services; Microsoft Azure provides AI functionality including Large Language Models for specific Twilio Products and Services | USA; USA; EU | 2026-10-27 |
| [Mintlify](https://thirdpartyindex.com/vendors/mintlify.md) | Mintlify provides service documentation management for specific Twilio Products and Services | USA | 2026-09-22 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | OpenAI Provides AI functionality including Large Language Models for specific Twilio Products and Services | USA | 2026-09-22 |
| [Plain](https://thirdpartyindex.com/vendors/plain.md) | Plain Manages multi-channel customer support communication and service ticket resolution for specific Twilio Products and Services | UK | 2026-09-22 |
| [Postmark](https://thirdpartyindex.com/vendors/postmark.md) | Postmark Routes, transmits, and delivers of outbound email communications for specific Twilio Products and Services | USA | 2026-09-22 |
| [Sinch](https://thirdpartyindex.com/vendors/sinch.md) | Sinch routes, transmits, and delivers of outbound SMS communications for specific Twilio Products and Services | USA | 2026-09-22 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Slack provides customer Support chat/messaging solutions for specific Twilio Products and Services | USA | 2026-09-22 |
| [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Snowflake Manages campaign data storage and executes email marketing automation for specific Twilio Products and Services; Snowflake provides data warehousing and data storage services for specific Twilio Products and Services | USA | 2026-09-22 |
| [Svix](https://thirdpartyindex.com/vendors/svix.md) | Svix delivers real-time system alerts and notifications for specific Twilio Products and Services | USA | 2026-09-22 |
| [Temporal Cloud](https://thirdpartyindex.com/vendors/temporal.md) | Temporal Cloud schedules and executes the customer defined workflows for specific Twilio Products and Services | USA | 2026-09-22 |
| [Twilio Inc.](https://thirdpartyindex.com/vendors/twilio.md) | If Twilio Inc. is not the Twilio party to the agreement, then Twilio Inc. is acting as a sub-processor for that Twilio party. (For example. If you are contracting with Twilio Ireland Ltd, then Twilio Inc. is acting as a sub-processor for the provision of the services.) Provision of the Twilio Services | USA\* | 2026-09-22 |
| VoiceBase | VoiceBase transcribes voice media into text via automated speech recognition as enabled by customers for specific Twilio Products and Services | USA | 2026-09-22 |

Read from ([evidence](https://thirdpartyindex.com/evidence/3867)). CSV: https://thirdpartyindex.com/vendors/sendgrid/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 5. All vendors that list one: https://thirdpartyindex.com/ai

## Web Technologies

SendGrid's homepage made 226 requests to 40 domains, 19 services controlled by another company, and 2 domains not identified. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

19 third parties by category: Advertising 6 (Google Cloud, Microsoft, StackAdapt, Reddit, Inc., LY Corporation; usually detected as Advertising: Xandr); Analytics 4 (LinkedIn, Meta, Cloudflare; usually detected as Analytics: Wingify); Marketing automation 3 (6Sense Insights, Inc., Adobe, Salesloft); Live chat 1 (Qualified.com, Inc.); Cookie compliance 1 (TrustArc); CDN 1 (jsDelivr); Accessibility 1 (Silktide); Issue trackers 1 (usually detected as Issue trackers: Sentry); SEO 1 (InLinks Optimization LTD). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (19)

- Google Cloud: 51 requests to google.com, doubleclick.net, googletagmanager.com, googleadservices.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too)
- Qualified.com, Inc.: 37 requests to qualified.com; Qualified
- 6Sense Insights, Inc.: 19 requests to 6sc.co, 6sense.com; 6sense
- Adobe: 9 requests to demdex.net, marketo.net, adobedtm.com, everesttech.net, mktoresp.com, omtrdc.net, rum.hlx.page; Marketo
- Microsoft: 8 requests to bing.com, bing.net; Microsoft Advertising (its subprocessor list names it too)
- StackAdapt: 8 requests to stackadapt.com; StackAdapt
- TrustArc: 7 requests to trustarc.com; TrustArc
- LinkedIn: 4 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Meta: 4 requests to facebook.com, facebook.net; Facebook Pixel 2.9.435 (its subprocessor list names it too)
- Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads
- Salesloft: 3 requests to salesloft.com; Salesloft
- Wingify: 3 requests to visualwebsiteoptimizer.com
- InLinks Optimization LTD: 2 requests to jscloud.net; InLinks
- LY Corporation: 2 requests to yahoo.co.jp, yimg.jp; Yahoo! JAPAN Ads
- Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights
- Sentry: 1 request to sentry.io
- Silktide: 1 request to silktide.com; Silktide
- Xandr: 1 request to adnxs.com
- jsDelivr: 1 request to jsdelivr.net; jsDelivr

### Affiliates (1)

- Segment: 10 requests to segment.com, segment.io; Segment 1.84.3

### Unknown (2)

Domains not identified yet: powerrobotflower.com, slim02.jp

### First party (1)

- SendGrid: 38 requests to twilio.com, sendgrid.com; Adobe Audience Manager, Adobe Experience Manager, Adobe Experience Platform Identity Service, Adobe Experience Platform Launch, Adobe Target 2.11.7, Algolia, Amazon CloudFront, Amazon S3, Amazon Web Services, Java, Open Graph, PWA, Sentry, Wistia, Yahoo Advertising, ZURB Foundation, core-js 3.32.2, jQuery 1.12.4

11 tracked companies loaded by the homepage are not in SendGrid's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (453)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [1000minds](https://thirdpartyindex.com/vendors/1000minds.md): Cloud provider; Email delivery
- [123FormBuilder](https://thirdpartyindex.com/vendors/123formbuilder.md)
- [15Five](https://thirdpartyindex.com/vendors/15five.md)
- [2NDSITE Inc. (Freshbooks)](https://thirdpartyindex.com/vendors/2ndsite-inc-freshbooks.md): Cloud Service Provider for FreshBooks features and functionality.
- [3CX](https://thirdpartyindex.com/vendors/3cx.md): Email delivery services; Email provider
- [Abode](https://thirdpartyindex.com/vendors/abode.md): Email Delivery
- [Accelevents Event Platform](https://thirdpartyindex.com/vendors/accelevents-event-platform.md): Sendgrid is our transactional email delivery system. We manage the email templates in sendgrid and use the API to push event information to sendgrid.
- [ActiveState](https://thirdpartyindex.com/vendors/activestate.md): Marketing emails
- [Actualyze AI](https://thirdpartyindex.com/vendors/actualyze-ai.md): Core Product, Email Communications Legal Entity: Twilio Inc.; Customer Notifications
- [Ada Support](https://thirdpartyindex.com/vendors/ada-support.md): Email Service Provider
- [Adaptive Security](https://thirdpartyindex.com/vendors/adaptive-security.md): Email delivery service used for transactional and application emails.
- [Adiacent](https://thirdpartyindex.com/vendors/adiacent.md): è un provider SMTP basato su cloud che utilizziamo per inviare email transazionali e di marketing.
- [Adobe](https://thirdpartyindex.com/vendors/adobe.md): SendGrid is used to send transactional emails from Adobe Commerce (such as receipts to customers, login emails, and other administration information) if a custo…
- [Aerospike](https://thirdpartyindex.com/vendors/aerospike.md): Outbound email; Sends transactional and notification emails to customers and users
- [AfterShip](https://thirdpartyindex.com/vendors/aftership.md): Email Notification
- [AgentSync](https://thirdpartyindex.com/vendors/agentsync.md): Data Warehouse and Processing Services (Contracting)
- [Agilysys](https://thirdpartyindex.com/vendors/agilysys.md)
- [Ahrefs](https://thirdpartyindex.com/vendors/ahrefs.md): Customer communication
- [Airship](https://thirdpartyindex.com/vendors/airship.md): Email delivery provider
- [AlertMedia](https://thirdpartyindex.com/vendors/alertmedia.md): AlertMedia customer email delivery and transactional email services
- [AllClients](https://thirdpartyindex.com/vendors/allclients.md): Email Services
- [Altvia](https://thirdpartyindex.com/vendors/altvia.md): Email message delivery and mailing statistics
- [Ambition](https://thirdpartyindex.com/vendors/ambition.md): Email
- [AODocs](https://thirdpartyindex.com/vendors/aodocs.md)
- [Apica](https://thirdpartyindex.com/vendors/apica.md): Email delivery services
- [APILayer](https://thirdpartyindex.com/vendors/apilayer.md): SMTP Service
- [Apptio](https://thirdpartyindex.com/vendors/apptio.md): Email Delivery for On-Demand Service
- [Appwrite](https://thirdpartyindex.com/vendors/appwrite.md): Two factor authentication, based on the user’s choice
- [Archbee](https://thirdpartyindex.com/vendors/archbee.md): Customer Service
- [Assembly](https://thirdpartyindex.com/vendors/assembly.md): Email processing tool
- [Awardco](https://thirdpartyindex.com/vendors/awardco.md)
- [Axcient](https://thirdpartyindex.com/vendors/axcient.md): Product Emails
- [B2Gnow](https://thirdpartyindex.com/vendors/b2gnow.md)
- [Backblaze](https://thirdpartyindex.com/vendors/backblaze.md): A service used by Backblaze to send email messages.
- [Beebole](https://thirdpartyindex.com/vendors/beebole.md): Transactional email delivery (reports, digests, invitations, notifications)
- [Bento](https://thirdpartyindex.com/vendors/bentonow-com.md): Email delivery
- [Bettermode](https://thirdpartyindex.com/vendors/bettermode.md): Email Notifications
- [BigID](https://thirdpartyindex.com/vendors/bigid.md): Transactional Email
- [Binti](https://thirdpartyindex.com/vendors/binti.md): SMS and email transmission; Services provider for secure SMS MFA and email transmission.
- [BirdEye](https://thirdpartyindex.com/vendors/birdeye.md)
- [Bizzabo](https://thirdpartyindex.com/vendors/bizzabo.md): Email Delivery
- [Black Kite](https://thirdpartyindex.com/vendors/black-kite.md): Email Service; Send emails triggered by workflow engine
- [Blackboard](https://thirdpartyindex.com/vendors/blackboard.md): Email Delivery; Email delivery; Email delivery service; Mail campaigns; Messaging/Emails
- [Blended Teaching](https://thirdpartyindex.com/vendors/blended-teaching.md): account and service email, including sign-in emails
- [Blitzz](https://thirdpartyindex.com/vendors/blitzz.md): Transactional email delivery. Handles programmatically triggered emails such as notifications and alerts sent from Blitzz applications.
- [Blooket](https://thirdpartyindex.com/vendors/blooket.md): Customer emails
- [Bloomfire](https://thirdpartyindex.com/vendors/bloomfire.md): Bloomfire sends all outbound emails through SendGrid’s SMTP service. SendGrid does not have permanent access to Bloomfire data, nor does it operate within Blo…
- [Bluecore](https://thirdpartyindex.com/vendors/bluecore.md): Email and SMS Delivery Services
- [BlueMarvel](https://thirdpartyindex.com/vendors/bluemarvel.md): Email Delivery
- [Bonusly](https://thirdpartyindex.com/vendors/bonusly.md): Transactional email delivery
- [Builder.io](https://thirdpartyindex.com/vendors/builder-io.md)
- [Cal.com](https://thirdpartyindex.com/vendors/cal-com.md)
- [Canopy](https://thirdpartyindex.com/vendors/canopy.md): Transactional emails
- [Capacity](https://thirdpartyindex.com/vendors/capacity.md): Cloud provider; Delivers transactional and automated emails, including user notifications and correspondence.
- [Cavalry](https://thirdpartyindex.com/vendors/cavalry.md)
- [CB Insights](https://thirdpartyindex.com/vendors/cb-insights.md): Marketing Automation
- [Centerfuze](https://thirdpartyindex.com/vendors/centerfuze.md): Email Delivery
- [Cerebras](https://thirdpartyindex.com/vendors/cerebras.md): User communication management for Cerebras inference service
- [Cerebrium](https://thirdpartyindex.com/vendors/cerebrium.md): Customer email addresses and account notifications; Transactional email
- [Cerenade](https://thirdpartyindex.com/vendors/cerenade.md): Email delivery provider used to send application emails (where configured as the mail server)
- [Channelscaler](https://thirdpartyindex.com/vendors/channelscaler.md): Provision of email platform for system
- [ChargeOver](https://thirdpartyindex.com/vendors/chargeover.md): Sending email
- [Chatra](https://thirdpartyindex.com/vendors/chatra.md): Email infrastructure
- [Check Point Software Technologies](https://thirdpartyindex.com/vendors/check-point-software-technologies.md): Authentication, Notifications and Database Connection
- [Checkr](https://thirdpartyindex.com/vendors/checkr.md): Customer Communication
- [ChurnZero](https://thirdpartyindex.com/vendors/churnzero.md): Email Sending Stack
- [Cint](https://thirdpartyindex.com/vendors/cint.md): Email delivery and analytics
- [Cirrus Insight](https://thirdpartyindex.com/vendors/cirrus-insight.md): Customer notifications; Email service provider
- [CirrusMD](https://thirdpartyindex.com/vendors/cirrusmd.md): Cloud-based email delivery service
- [CK-12 Foundation](https://thirdpartyindex.com/vendors/ck-12-foundation.md): user communications
- [Clarify](https://thirdpartyindex.com/vendors/clarify.md): Email Sending
- [Clarity](https://thirdpartyindex.com/vendors/clarity.md)
- [ClearMash](https://thirdpartyindex.com/vendors/clearmash.md): Communications technology provider for product notifications
- [Clerk](https://thirdpartyindex.com/vendors/clerk.md): Email delivery
- [Clerk Chat](https://thirdpartyindex.com/vendors/clerk-chat.md)
- [CleverTap](https://thirdpartyindex.com/vendors/clevertap.md): Digital Advertising Tech
- [ClickTime](https://thirdpartyindex.com/vendors/clicktime.md): Email delivery service; Sales and Support Services
- [ClientSuccess](https://thirdpartyindex.com/vendors/clientsuccess.md): Email Service Provider
- [Cloudevolve](https://thirdpartyindex.com/vendors/cloudevolve.md): Transactional email delivery (alerts, reports, notifications)
- [Cloudinary](https://thirdpartyindex.com/vendors/cloudinary.md): Email Automation
- [Cloudmersive](https://thirdpartyindex.com/vendors/cloudmersive.md): Email Infrastructure
- [Cloverpop](https://thirdpartyindex.com/vendors/cloverpop.md): Cloud-based Email Messaging
- [CM.com](https://thirdpartyindex.com/vendors/cm-com.md)
- [Cohere](https://thirdpartyindex.com/vendors/cohere.md): Email Communications
- [Command Alkon](https://thirdpartyindex.com/vendors/command-alkon.md): SMS messaging
- [Common Room](https://thirdpartyindex.com/vendors/common-room.md): Email delivery
- [Confirm](https://thirdpartyindex.com/vendors/confirm.md)
- [ConnectWise](https://thirdpartyindex.com/vendors/connectwise.md): Product Emails; Product Emails (x360Sync)
- [ContactMonkey](https://thirdpartyindex.com/vendors/contactmonkey.md): Email delivery service for “Email at Scale” (opt-in).
- [Contractbook](https://thirdpartyindex.com/vendors/contractbook.md): Sendgrid is a mail system that Contractbook utilises to send notifications about contracts.
- [ConvertFlow](https://thirdpartyindex.com/vendors/convertflow.md): Communications technology provider for product notifications
- [CookieYes](https://thirdpartyindex.com/vendors/cookieyes.md): Email delivery services
- [Couchbase](https://thirdpartyindex.com/vendors/couchbase.md): Customer support services
- [Count](https://thirdpartyindex.com/vendors/count.md): Communication platform; Count Canvas Platform: Count’s application email server provider for app based email notification and alerts. Email messages may be se…
- [Cradle](https://thirdpartyindex.com/vendors/cradle.md): Transactional email
- [Credly by Pearson](https://thirdpartyindex.com/vendors/credly-by-pearson.md): Email notification services; Used to send invitation emails to Earners to create accounts on the Credly platform; Used to send invitation emails to create accou…
- [Cribl](https://thirdpartyindex.com/vendors/cribl.md)
- [CRM Messaging](https://thirdpartyindex.com/vendors/crm-messaging.md): Email delivery for marketing and transactional messages
- [Crossbeam](https://thirdpartyindex.com/vendors/crossbeam.md): Cloud-based service for transactional email delivery
- [CS DISCO](https://thirdpartyindex.com/vendors/cs-disco.md): Transactional email deliverability tool
- [CSVBox](https://thirdpartyindex.com/vendors/csvbox.md): Emails
- [CultureHQ](https://thirdpartyindex.com/vendors/culturehq.md): How our platform sends emails to users
- [Cyberhaven](https://thirdpartyindex.com/vendors/cyberhaven.md): Transactional email service provider
- [Dashlane](https://thirdpartyindex.com/vendors/dashlane.md): Email campaign manager
- [Databox](https://thirdpartyindex.com/vendors/databox.md): An email delivery platform
- [DataScoop](https://thirdpartyindex.com/vendors/datascoop.md): Email Server
- [Daylight Security](https://thirdpartyindex.com/vendors/daylight-security.md): Mailing provider for login and marketing, SOC2, GDPR
- [Dear Lucy](https://thirdpartyindex.com/vendors/dear-lucy.md): E-mails
- [Delve AI](https://thirdpartyindex.com/vendors/delve-ai.md): Email & notifications service provider. Used for emails and notifications that are triggered programmatically.
- [Demandbase](https://thirdpartyindex.com/vendors/demandbase.md): Email Campaigns
- [Demio](https://thirdpartyindex.com/vendors/demio.md): Outbound Email Service
- [Deskpro](https://thirdpartyindex.com/vendors/deskpro.md): Email sending and receiving Server Location: Global Website: https://www.sendgrid.com
- [Devolutions](https://thirdpartyindex.com/vendors/devolutions.md): Processing of Service-related emails
- [Dialaxy](https://thirdpartyindex.com/vendors/dialaxy.md)
- [DigitalOcean](https://thirdpartyindex.com/vendors/digitalocean.md): Email services
- [Directus](https://thirdpartyindex.com/vendors/directus.md): Transactional Email Delivery for Directus SaaS projects
- [DoiT](https://thirdpartyindex.com/vendors/doit.md): Customer communication platform for transactional and marketing email.
- [Double the Donation](https://thirdpartyindex.com/vendors/double-the-donation.md)
- [Drive Commerce](https://thirdpartyindex.com/vendors/drive-commerce.md): SMTP services
- [Drivetrain](https://thirdpartyindex.com/vendors/drivetrain.md)
- [Duda](https://thirdpartyindex.com/vendors/duda-co.md): Email Service Provider
- [EAB](https://thirdpartyindex.com/vendors/eab.md): Transactional email platform; Transactional email provider; Transactional email solution
- [eesel AI](https://thirdpartyindex.com/vendors/eesel-ai.md)
- [Effy AI](https://thirdpartyindex.com/vendors/effy-ai.md): Email services
- [Egnyte](https://thirdpartyindex.com/vendors/egnyte.md)
- [EmailOctopus](https://thirdpartyindex.com/vendors/emailoctopus.md): Email delivery (used for a small share of sending)
- [EmbedSocial](https://thirdpartyindex.com/vendors/embedsocial.md): Email service provider
- [Employ Intelligence](https://thirdpartyindex.com/vendors/employ-intelligence.md): Email messaging service
- [Employment Hero](https://thirdpartyindex.com/vendors/employment-hero.md): Engineering; Processing Activity: Email delivery service for transactional and marketing communications. GDPR Transfer Mechanism: Standard Contractual Clauses
- [Encyro](https://thirdpartyindex.com/vendors/encyro.md): Email notifications
- [Envoy Global](https://thirdpartyindex.com/vendors/envoy-global.md): Email distribution
- [Eptura](https://thirdpartyindex.com/vendors/eptura.md): Transactional Email Management
- [Equisolve](https://thirdpartyindex.com/vendors/equisolve.md): Email delivery
- [Ethnio](https://thirdpartyindex.com/vendors/ethnio.md)
- [Euler](https://thirdpartyindex.com/vendors/eulerhq-com.md): IT infrastructure
- [EventUp Planner](https://thirdpartyindex.com/vendors/eventup-planner.md)
- [EverAfter](https://thirdpartyindex.com/vendors/everafter.md): Transactional mail services provider
- [Everstage](https://thirdpartyindex.com/vendors/everstage.md): Customer Service
- [Evervault](https://thirdpartyindex.com/vendors/evervault.md): Email Service; SendGrid is an email service provider allowing Evervault to send transactional emails to our users.
- [Experian](https://thirdpartyindex.com/vendors/experian.md): Sub-contractor; Transactional email services; Email and text service provider; Sub-Processor
- [Expertly](https://thirdpartyindex.com/vendors/expertly.md)
- [Explorium](https://thirdpartyindex.com/vendors/explorium.md): Email delivery service
- [Expo](https://thirdpartyindex.com/vendors/expo.md): Sending notification emails to customers
- [Extensis](https://thirdpartyindex.com/vendors/extensis.md)
- [FacilityOS](https://thirdpartyindex.com/vendors/facilityos.md): Email services, delivering Service-related notifications for non-EU customers.
- [FareHarbor](https://thirdpartyindex.com/vendors/fareharbor.md): We use Sendgrid to send email communications if you instruct us to do so.
- [Featurebase](https://thirdpartyindex.com/vendors/featurebase-molecula-corp.md): Email delivery
- [Fenix Commerce](https://thirdpartyindex.com/vendors/fenix-commerce.md): Order Status Email Notifications
- [Fibery](https://thirdpartyindex.com/vendors/fibery.md): Customer Engagement Platform
- [Figma](https://thirdpartyindex.com/vendors/figma.md): Customer email notifications
- [FireHydrant](https://thirdpartyindex.com/vendors/firehydrant.md): Transactional email delivery
- [FlowEQ](https://thirdpartyindex.com/vendors/floweq.md): Email delivery service
- [Flybits](https://thirdpartyindex.com/vendors/flybits.md)
- [Forest Admin](https://thirdpartyindex.com/vendors/forest-admin.md)
- [Forethought Technologies](https://thirdpartyindex.com/vendors/forethought-technologies.md)
- [Fountain](https://thirdpartyindex.com/vendors/fountain.md): Initiate, route, send and track email messaging
- [Freshworks](https://thirdpartyindex.com/vendors/freshworks.md): SendGrid provides transactional email delivery services within FireHydrant.; The service is not applicable for customers who configure an external mail service …
- [Friendbuy](https://thirdpartyindex.com/vendors/friendbuy.md): Email service provider
- [Frill](https://thirdpartyindex.com/vendors/frill-co.md): Transactional and marketing email delivery
- [Front](https://thirdpartyindex.com/vendors/front.md): Email service provider
- [GAN Integrity](https://thirdpartyindex.com/vendors/gan-integrity.md): Automated email notifications; Engineering
- [Gatsby Events](https://thirdpartyindex.com/vendors/gatsby.md): Emails
- [Gender API](https://thirdpartyindex.com/vendors/gender-api.md): Transactional registration, verification and password-recovery email
- [GitBook](https://thirdpartyindex.com/vendors/gitbook.md): Email infrastructure
- [GitGuardian](https://thirdpartyindex.com/vendors/gitguardian.md): Email sending service
- [Givecloud](https://thirdpartyindex.com/vendors/givecloud.md): Platform email delivery
- [GlassHive](https://thirdpartyindex.com/vendors/glasshive.md): Email delivery
- [Glean](https://thirdpartyindex.com/vendors/glean.md): Email Provider
- [GoCanvas](https://thirdpartyindex.com/vendors/gocanvas.md): Email Services / assists businesses with email delivery
- [GoCardless](https://thirdpartyindex.com/vendors/gocardless.md): Comms
- [Goldcast](https://thirdpartyindex.com/vendors/goldcast.md): Email Delivery Service, SMS Text Messages
- [Grafana](https://thirdpartyindex.com/vendors/grafana.md): Email, Alerting for SaaS
- [Grain](https://thirdpartyindex.com/vendors/grain-com.md): Email marketing
- [Great Question](https://thirdpartyindex.com/vendors/great-question.md): Email sending provider; Transactional email delivery. Processes recipient name, email address and message content; delivery logs are retained briefly for delive…
- [GrowthBook](https://thirdpartyindex.com/vendors/growthbook.md): Communications technology provider
- [Gyre](https://thirdpartyindex.com/vendors/gyre.md): Email service provider
- [Hexnode](https://thirdpartyindex.com/vendors/hexnode.md): SendGrid and Sendinblue are communication platforms for email services included within Hexnode UEM to send notification emails to admins, other technicians and …
- [HeyOrca!](https://thirdpartyindex.com/vendors/heyorca.md)
- [Higher Logic](https://thirdpartyindex.com/vendors/higher-logic.md): Email Engine
- [Highwire](https://thirdpartyindex.com/vendors/highwire.md): Transactional and marketing email delivery
- [Hiver](https://thirdpartyindex.com/vendors/hiver.md): Customer Service
- [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb.md): Transactional emails and alerts
- [HrFlow](https://thirdpartyindex.com/vendors/hrflow.md)
- [Humanitec](https://thirdpartyindex.com/vendors/humanitec.md)
- [Hyperping](https://thirdpartyindex.com/vendors/hyperping.md): Email delivery for alerts and transactional emails
- [Hyperproof](https://thirdpartyindex.com/vendors/hyperproof.md): Email Delivery
- [IBM Kubecost](https://thirdpartyindex.com/vendors/ibm-kubecost.md): Email Delivery for On-Demand Service
- [Identitii](https://thirdpartyindex.com/vendors/identitii.md): Email Service Provider
- [IDEXX](https://thirdpartyindex.com/vendors/idexx.md): Email sending to customers
- [IDrive®](https://thirdpartyindex.com/vendors/idrive.md)
- [Impartner](https://thirdpartyindex.com/vendors/impartner.md): email service for demand
- [InfiniGrow](https://thirdpartyindex.com/vendors/infinigrow.md)
- [Infisical](https://thirdpartyindex.com/vendors/infisical.md): Infisical uses SendGrid to deliver transactional and notification email to users of the Products.
- [InMoment](https://thirdpartyindex.com/vendors/inmoment.md): Email Service Provider (Survey Invitations and platform messages); Survey invitations (email and SMS)
- [Insycle](https://thirdpartyindex.com/vendors/insycle.md): Send application emails for customer configured alerts and notifications.
- [Intempt](https://thirdpartyindex.com/vendors/intempt.md): Email delivery
- [InvestorFlow](https://thirdpartyindex.com/vendors/investorflow.md): Email sending service
- [ipapi](https://thirdpartyindex.com/vendors/ipapi.md): SMTP Service
- [Ironclad](https://thirdpartyindex.com/vendors/ironclad.md): Email Notifications
- [IronWiFi](https://thirdpartyindex.com/vendors/ironwifi.md): Recipient address; operator alert metadata (IP, city/country, browser); end-user report CSVs as attachments.; Transactional email and scheduled report delivery
- [iSpring Solutions](https://thirdpartyindex.com/vendors/ispring-solutions.md): email services
- [Issuetrak](https://thirdpartyindex.com/vendors/issuetrak.md)
- [Ivanti](https://thirdpartyindex.com/vendors/ivanti.md): SendGrid email relay service
- [Jasper AI](https://thirdpartyindex.com/vendors/jasper-ai.md): Email
- [Jentic](https://thirdpartyindex.com/vendors/jentic.md)
- [JFrog](https://thirdpartyindex.com/vendors/jfrog.md)
- [Kahoot!](https://thirdpartyindex.com/vendors/kahoot.md): To send emails from the service to users of the service.
- [Kentico](https://thirdpartyindex.com/vendors/kentico.md)
- [Kentik](https://thirdpartyindex.com/vendors/kentik.md): - Product notifications; Transactional email
- [Keyplay](https://thirdpartyindex.com/vendors/keyplay.md): Business Apps & Productivity
- [Khoros](https://thirdpartyindex.com/vendors/khoros.md): Email provider; Email service provider used to send emails; Email services provider used to send emails
- [Kiflo](https://thirdpartyindex.com/vendors/kiflo.md): Send emails such as notifications
- [Kira Talent](https://thirdpartyindex.com/vendors/kira-talent.md): Email service provider
- [Klaviyo](https://thirdpartyindex.com/vendors/klaviyo.md): Email Delivery
- [KnoCommerce](https://thirdpartyindex.com/vendors/knocommerce.md): Email, including data-request emails
- [Knowde](https://thirdpartyindex.com/vendors/knowde.md): Customer Data Infrastructure
- [Krisp](https://thirdpartyindex.com/vendors/krisp.md): Email notifications; SendGrid is a cloud-based email delivery service designed to help businesses send transactional and marketing emails at scale.
- [KrispCall](https://thirdpartyindex.com/vendors/krispcall.md)
- [Kudoboard](https://thirdpartyindex.com/vendors/kudoboard.md): to send email \[Headquartered at 101 Spear Street, First Floor, San Francisco, CA 94105\]
- [Kudosity](https://thirdpartyindex.com/vendors/kudosity.md): Transactional email
- [Kyckr](https://thirdpartyindex.com/vendors/kyckr.md): Customer Service
- [Lakeside Software](https://thirdpartyindex.com/vendors/lakeside-software.md): Email Distributions
- [Landbot](https://thirdpartyindex.com/vendors/landbot.md): Email delivery service for transactional emails sent by customers through chatbots to end-users, and account/operational emails and data exports sent to custome…
- [LeadsBridge](https://thirdpartyindex.com/vendors/leadsbridge.md): only for Email integrations
- [LeadSquared](https://thirdpartyindex.com/vendors/leadsquared.md)
- [Leena AI](https://thirdpartyindex.com/vendors/leena-ai.md): Sending emails to the users
- [Level AI](https://thirdpartyindex.com/vendors/level-ai.md)
- [Lightricks](https://thirdpartyindex.com/vendors/lightricks.md): Customer Engagement
- [Lightrun](https://thirdpartyindex.com/vendors/lightrun.md)
- [Liveblocks](https://thirdpartyindex.com/vendors/liveblocks.md)
- [Livestorm](https://thirdpartyindex.com/vendors/livestorm.md)
- [Lokalise](https://thirdpartyindex.com/vendors/lokalise.md): Emails
- [Lucid Software](https://thirdpartyindex.com/vendors/lucid-software.md): E-mail communications
- [Lumify Work](https://thirdpartyindex.com/vendors/lumify-work.md): Email delivery service
- [Macroscope](https://thirdpartyindex.com/vendors/macroscope.md): Email delivery; SendGrid powers email delivery for some of our reporting functionally. This functionally is optional but when configured by customers, allows yo…
- [Magic School](https://thirdpartyindex.com/vendors/magic-school.md): Customer Communications
- [ManageXR](https://thirdpartyindex.com/vendors/managexr.md): We use SendGrid for sending emails.
- [MangoApps](https://thirdpartyindex.com/vendors/mangoapps.md): Transactional Email Delivery
- [Marketplacer](https://thirdpartyindex.com/vendors/marketplacer.md): Email notification services.
- [Maxio](https://thirdpartyindex.com/vendors/maxio.md): Transactional & Marketing email
- [Mediafly](https://thirdpartyindex.com/vendors/mediafly.md): Email Notifications
- [Meltwater](https://thirdpartyindex.com/vendors/meltwater.md): Email delivery management and reporting
- [Meridian AI](https://thirdpartyindex.com/vendors/meridian-ai.md): Transactional email; Twilio SendGrid sends notification emails from the Meridian platform. Customer data processed: recipient email addresses and notification c…
- [Mindtickle](https://thirdpartyindex.com/vendors/mindtickle.md): Email communications
- [Mobile Action](https://thirdpartyindex.com/vendors/mobile-action.md): Email sender service; Engineering & Marketing
- [ModernLoop](https://thirdpartyindex.com/vendors/modernloop.md): Email Delivery
- [mParticle](https://thirdpartyindex.com/vendors/mparticle.md)
- [Muvi](https://thirdpartyindex.com/vendors/muvi.md): Transactional email and notifications
- [My AskAI](https://thirdpartyindex.com/vendors/my-askai.md): A cloud-based email delivery platform used for sending marketing and transactional emails at scale.
- [NanoNets](https://thirdpartyindex.com/vendors/nanonets.md): Transactional email
- [NationBuilder](https://thirdpartyindex.com/vendors/nationbuilder.md): Email delivery
- [Neon One](https://thirdpartyindex.com/vendors/neon-one.md): Email Routing
- [Neostella](https://thirdpartyindex.com/vendors/neostella.md): Transactional email delivery
- [Netlify](https://thirdpartyindex.com/vendors/netlify.md): Cloud-based email delivery service used to send transactional and marketing emails.; Email Services
- [Netskope](https://thirdpartyindex.com/vendors/netskope.md): Activity: Twilio SendGrid serves as the Mail Transfer Agent (MTA), essentially the "postal service" U.S.
- [Netzilo](https://thirdpartyindex.com/vendors/netzilo.md): Email Services
- [Neuralwatt Cloud](https://thirdpartyindex.com/vendors/neuralwatt-cloud.md): Transactional and account email delivery
- [New Relic](https://thirdpartyindex.com/vendors/new-relic.md): Email messaging services; Emails messaging services
- [New/Mode](https://thirdpartyindex.com/vendors/new-mode.md): Email service provider
- [Nifty](https://thirdpartyindex.com/vendors/nifty.md): Transactional and notification email
- [NimbleRx](https://thirdpartyindex.com/vendors/nimblerx.md)
- [Nintex](https://thirdpartyindex.com/vendors/nintex.md): Email Service Provider
- [OfficeSpace](https://thirdpartyindex.com/vendors/officespace.md): Greetly Cloud-based email notification services
- [Okta](https://thirdpartyindex.com/vendors/okta.md): Email notifications; Email notifications and email access request inbox
- [Oktopost](https://thirdpartyindex.com/vendors/oktopost.md)
- [Omnea](https://thirdpartyindex.com/vendors/omnea.md): Email Communications
- [Onit](https://thirdpartyindex.com/vendors/onit.md): Email Automation Service
- [OpenGov](https://thirdpartyindex.com/vendors/opengov.md): SendGrid is a customer communication platform that handles e-mail delivery services.
- [Oplane](https://thirdpartyindex.com/vendors/oplane.md): Transactional Emails
- [Optimove](https://thirdpartyindex.com/vendors/optimove.md): Email Sender Platform; Processed by default in the U.S., unless the customer specifically requests EU processing during commercial negotiations.
- [OpusClip](https://thirdpartyindex.com/vendors/opusclip.md)
- [Ordergroove](https://thirdpartyindex.com/vendors/ordergroove.md)
- [Ortto](https://thirdpartyindex.com/vendors/ortto.md): Email Delivery; SendGrid handles the delivery of all customer-facing emails sent through Ortto, including campaigns, automated journeys, and transactional messa…
- [Outreach](https://thirdpartyindex.com/vendors/outreach.md): Email communications
- [Panther](https://thirdpartyindex.com/vendors/panther.md)
- [Parabola](https://thirdpartyindex.com/vendors/parabola.md): Email provider
- [Paragon](https://thirdpartyindex.com/vendors/forge-technology-inc-aka-paragon.md): Alerts and team management (End-User Data + Customer Data)
- [ParentSquare](https://thirdpartyindex.com/vendors/parentsquare.md): Data provided solely for district messaging services.; Email Messaging
- [Parsec](https://thirdpartyindex.com/vendors/parsec.md): Email service provider
- [PartnerStack](https://thirdpartyindex.com/vendors/partnerstack.md): Transactional Email
- [Patch My PC](https://thirdpartyindex.com/vendors/patch-my-pc.md): Customer Communication; Purpose: SendGrid is used to send automated emails for Patch My PC Cloud, such as notifications when you enable them, as well as invitat…
- [Pathify](https://thirdpartyindex.com/vendors/pathify.md): Transactional email and in-platform notifications
- [Paved](https://thirdpartyindex.com/vendors/paved.md): Customer Communications
- [Peerbound](https://thirdpartyindex.com/vendors/peerbound.md): Communication with customers; Marketing
- [Perk](https://thirdpartyindex.com/vendors/perk.md): In-app messaging; Perk Spend
- [Personify Health](https://thirdpartyindex.com/vendors/personify-health.md)
- [Pickit](https://thirdpartyindex.com/vendors/pickit.md)
- [Pilosa](https://thirdpartyindex.com/vendors/pilosa.md): Email delivery
- [Pipedrive](https://thirdpartyindex.com/vendors/pipedrive.md)
- [Pipefy](https://thirdpartyindex.com/vendors/pipefy.md): Send emails by Pipefy system
- [PixieBrix](https://thirdpartyindex.com/vendors/pixiebrix.md): System Emails
- [PlanetScale](https://thirdpartyindex.com/vendors/planetscale.md): Transactional Mail Service
- [Pluralsight](https://thirdpartyindex.com/vendors/pluralsight.md): Customer Account Management Tool
- [Postscript](https://thirdpartyindex.com/vendors/postscript.md): Customer Service
- [PowerSchool](https://thirdpartyindex.com/vendors/powerschool.md): Email Communications
- [PowerSync](https://thirdpartyindex.com/vendors/powersync.md): Transactional email
- [Predixtions](https://thirdpartyindex.com/vendors/predixtions.md): Transactional email delivery
- [Prefect](https://thirdpartyindex.com/vendors/prefect.md): Email notifications from the platform
- [Prismic](https://thirdpartyindex.com/vendors/prismic.md)
- [Productboard](https://thirdpartyindex.com/vendors/productboard.md): Email delivery
- [Pulse Insights](https://thirdpartyindex.com/vendors/pulse-insights.md): Communications; Transactional & marketing email delivery
- [Pyn](https://thirdpartyindex.com/vendors/pyn.md)
- [QA Wolf](https://thirdpartyindex.com/vendors/qa-wolf.md): SendGrid provides email delivery services used within QA Wolf's automated testing infrastructure to validate email functionality.
- [QorusDocs](https://thirdpartyindex.com/vendors/qorusdocs.md)
- [Quarterzip](https://thirdpartyindex.com/vendors/quarterzip.md): Email Sending
- [Qumulo](https://thirdpartyindex.com/vendors/qumulo.md): Marketing; Sends email alerts for cloud monitoring
- [Qwil Messenger](https://thirdpartyindex.com/vendors/qwil-messenger.md): Provide services in relation to emails sent as part of the Service (invitation, message reminders etc)
- [Range](https://thirdpartyindex.com/vendors/range.md): Product email
- [RapidCanvas](https://thirdpartyindex.com/vendors/rapidcanvas.md): Customer Service
- [RavenDB](https://thirdpartyindex.com/vendors/ravendb.md): Email delivery services, solely to the extent Customer Personal Data is Processed in connection with Service-related communications
- [Raycast](https://thirdpartyindex.com/vendors/raycast.md): Email Communications (Product Onboarding); Transfer Mechanism(s): SCCs and UK Addendum
- [RB2B](https://thirdpartyindex.com/vendors/rb2b.md): System-generated email message delivery (USA)
- [Read AI](https://thirdpartyindex.com/vendors/read-ai.md): Transaction and marketing email processing; User names and email addresses; content summary previews.
- [Read the Docs](https://thirdpartyindex.com/vendors/read-the-docs.md): Provides email delivery to dashboard and admin users for site notifications and other generated messages. The body of notification emails can include user infor…
- [Recruit CRM](https://thirdpartyindex.com/vendors/recruit-crm.md): Email service provider to deliver emails triggered programmatically from the products.
- [Recurly](https://thirdpartyindex.com/vendors/recurly.md): Email notification services
- [Reditus](https://thirdpartyindex.com/vendors/reditus.md): Customer Service
- [Redstor](https://thirdpartyindex.com/vendors/redstor.md): Email Platform
- [Reflekt Legal](https://thirdpartyindex.com/vendors/reflekt-legal.md): Transactional email delivery
- [Relay Commerce](https://thirdpartyindex.com/vendors/relay-commerce.md)
- [Relevance AI](https://thirdpartyindex.com/vendors/relevance-ai.md): Marketing; Outbound email services
- [Remesh](https://thirdpartyindex.com/vendors/remesh.md): Used to deliver automated email for platform functionality like account verification, password recovery, conversation invitations, and access control.
- [RingCentral](https://thirdpartyindex.com/vendors/ringcentral.md): Email Messaging
- [Robin](https://thirdpartyindex.com/vendors/robin.md): Email notifications
- [Rokt](https://thirdpartyindex.com/vendors/rokt.md)
- [Rootly](https://thirdpartyindex.com/vendors/rootly.md): Email delivery for transactional and notification email
- [Rows](https://thirdpartyindex.com/vendors/rows.md): Email services
- [S-Docs](https://thirdpartyindex.com/vendors/s-docs.md): Used for sending email notifications to end users of the application
- [SalesVu](https://thirdpartyindex.com/vendors/salesvu.md): Transactional email delivery
- [Sana](https://thirdpartyindex.com/vendors/sana.md): sending notifications) Direct processor: Error alerting, logs, and trace information.
- [SatisMeter](https://thirdpartyindex.com/vendors/satismeter.md)
- [Screencastify](https://thirdpartyindex.com/vendors/screencastify.md): Application email notifications and delivery; Transactional Email
- [Scribe](https://thirdpartyindex.com/vendors/scribe.md): Product communications; Sendgrid has access to information associated with user emails and the Scribe website URL that the agent and end user interact with, inc…
- [Scrible](https://thirdpartyindex.com/vendors/scrible.md): Send emails from our service; Transactional and marketing emails
- [Seerist](https://thirdpartyindex.com/vendors/seerist.md): Email and SMS
- [Sendmarc](https://thirdpartyindex.com/vendors/sendmarc.md): Email notifications; Transactional email
- [Sendoso](https://thirdpartyindex.com/vendors/sendoso.md): Customer Communication Platform
- [ServiceNow](https://thirdpartyindex.com/vendors/servicenow.md)
- [SFTP To Go](https://thirdpartyindex.com/vendors/sftp-to-go.md): Email
- [SheerID](https://thirdpartyindex.com/vendors/sheerid.md): Platform communications, email messaging services
- [Showpad](https://thirdpartyindex.com/vendors/showpad.md): SMTP gateway
- [Sibme](https://thirdpartyindex.com/vendors/sibme.md): Email Delivery Services
- [SideDrawer](https://thirdpartyindex.com/vendors/sidedrawer.md): Communication with customers
- [Sightengine](https://thirdpartyindex.com/vendors/sightengine.md): SendGrid/Twilio performs email delivery and may therefore have access to Subscriber email addresses and the email content of emails sent by Sightengine to Subsc…
- [Sigma](https://thirdpartyindex.com/vendors/sigma.md): Transactional Emails
- [Signable](https://thirdpartyindex.com/vendors/signable.md): Email Delivery
- [SigNoz](https://thirdpartyindex.com/vendors/signoz.md)
- [Simplecast](https://thirdpartyindex.com/vendors/simplecast.md): Transactional Email and Email Newsletters
- [Sine](https://thirdpartyindex.com/vendors/sine.md): Email functionality
- [Sisense](https://thirdpartyindex.com/vendors/sisense.md): Email server
- [Sitecore](https://thirdpartyindex.com/vendors/sitecore.md): Email Delivery Services
- [Skedulo](https://thirdpartyindex.com/vendors/skedulo.md)
- [Skyflow](https://thirdpartyindex.com/vendors/skyflow.md)
- [SkyPrep](https://thirdpartyindex.com/vendors/skyprep.md)
- [SmartBear Software](https://thirdpartyindex.com/vendors/smartbear-software.md): Customer Communication
- [SmartRecruiters](https://thirdpartyindex.com/vendors/smartrecruiters.md): SendGrid powers the email functionality between candidates and customers in SmartRecruiters’ software.
- [SmartTask](https://thirdpartyindex.com/vendors/smarttask.md): Transactional and marketing email delivery
- [Smint.io](https://thirdpartyindex.com/vendors/smint-io.md): Transactional email sending
- [Snappy Gifts](https://thirdpartyindex.com/vendors/snappy-gifts.md): Infrastructure - service related communications
- [SocialWeaver](https://thirdpartyindex.com/vendors/socialweaver.md): Email communication and transactional email processing.
- [SolarWinds](https://thirdpartyindex.com/vendors/solarwinds.md): Customer Communications
- [Solutions Plus](https://thirdpartyindex.com/vendors/solutions-plus.md): delivery of Platform emails such as scheduled reports and alerts, including processing of delivery/bounce events.
- [SonarSource](https://thirdpartyindex.com/vendors/sonarsource.md): Transactional email delivery
- [Spekit](https://thirdpartyindex.com/vendors/spekit.md): Transactional emails
- [Spellar](https://thirdpartyindex.com/vendors/spellar.md): Email delivery
- [Spond](https://thirdpartyindex.com/vendors/spond.md): Email Notifications
- [Sprig](https://thirdpartyindex.com/vendors/sprig.md): Email notifications; Email platform used for transactional emails to our customers
- [Sprinklr](https://thirdpartyindex.com/vendors/sprinklr.md)
- [SproutVideo](https://thirdpartyindex.com/vendors/sproutvideo.md)
- [SquaredUp](https://thirdpartyindex.com/vendors/squaredup.md): Communication
- [StackGen](https://thirdpartyindex.com/vendors/stackgen.md): Transactional and marketing email delivery services
- [StackGo](https://thirdpartyindex.com/vendors/stackgo.md): Transactional messaging and notifications
- [Stigg](https://thirdpartyindex.com/vendors/stigg-io.md): Email communications
- [Stomio](https://thirdpartyindex.com/vendors/stomio.md): Email service provider.
- [Stormboard](https://thirdpartyindex.com/vendors/stormboard.md): Transactional Email
- [Storydoc](https://thirdpartyindex.com/vendors/storydoc.md): Email delivery
- [Storylane](https://thirdpartyindex.com/vendors/storylane.md): Customer Service
- [StoryPlan](https://thirdpartyindex.com/vendors/storyplan.md): Sending emails
- [SubscriptionFlow](https://thirdpartyindex.com/vendors/subscriptionflow.md): Email Delivery; Transactional email delivery
- [SuiteOp](https://thirdpartyindex.com/vendors/suiteop.md): Email Communication
- [Superblocks](https://thirdpartyindex.com/vendors/superblocks.md): Email service
- [SuperSend](https://thirdpartyindex.com/vendors/supersend.md): Transactional email services
- [SupportBee](https://thirdpartyindex.com/vendors/supportbee.md): Email
- [SuprSend](https://thirdpartyindex.com/vendors/suprsend.md): Customer Service
- [Survicate](https://thirdpartyindex.com/vendors/survicate.md): Email notifications deliver information to the user about responses provided by respondents
- [SweetHawk](https://thirdpartyindex.com/vendors/sweethawk.md)
- [Sybill.ai](https://thirdpartyindex.com/vendors/sybill-ai.md)
- [SymphonyAI](https://thirdpartyindex.com/vendors/symphonyai.md): communication
- [Syncfusion](https://thirdpartyindex.com/vendors/syncfusion.md): Email Service Provider; Sending marketing emails
- [SynergyOS](https://thirdpartyindex.com/vendors/synergyos.md): Email notification provider
- [Tally](https://thirdpartyindex.com/vendors/tally-so.md): Email
- [Talogy](https://thirdpartyindex.com/vendors/talogy.md): Email Mail Relay; Email gateway provides email filtering and quarantine services for inbound/outbound email security; Email relay; Proofpoint Email gateway prov…
- [Tamr](https://thirdpartyindex.com/vendors/tamr.md): Platform Email Notifications
- [Tansi](https://thirdpartyindex.com/vendors/tansi.md): Email delivery and marketing platform. Sends transactional and marketing emails with analytics and deliverability tools.
- [Teleport](https://thirdpartyindex.com/vendors/teleport.md): Transactional Emails
- [Tenable](https://thirdpartyindex.com/vendors/tenable-holdings.md)
- [Termius](https://thirdpartyindex.com/vendors/termius.md): Cloud service for sending marketing and transactional emails.
- [Termly](https://thirdpartyindex.com/vendors/termly.md): Marketing and product communications
- [Tesorio](https://thirdpartyindex.com/vendors/tesorio.md): Email Processing
- [The Predictive Index](https://thirdpartyindex.com/vendors/the-predictive-index.md): Email; Marketing
- [Third Iron](https://thirdpartyindex.com/vendors/third-iron.md): To deliver email notifications for BrowZine Accounts that have opted-in to them
- [Thought Industries](https://thirdpartyindex.com/vendors/thought-industries.md): Email Services (U.S.)
- [ThoughtExchange](https://thirdpartyindex.com/vendors/thoughtexchange.md): Email sending
- [ThriveSparrow](https://thirdpartyindex.com/vendors/thrivesparrow.md): Email Service Provider; Sending out Emails
- [Ticket Tailor](https://thirdpartyindex.com/vendors/ticket-tailor.md)
- [Todoist](https://thirdpartyindex.com/vendors/todoist.md): Data elements: Names, email, IP addresses, account content; Transactional Email
- [Toggl](https://thirdpartyindex.com/vendors/toggl.md): Cloud-based email services
- [Tomorro](https://thirdpartyindex.com/vendors/tomorro.md)
- [Tonkean](https://thirdpartyindex.com/vendors/tonkean.md): Emailing service
- [Totango](https://thirdpartyindex.com/vendors/totango.md): Email Communication Cloud-based platform
- [Town](https://thirdpartyindex.com/vendors/town.md): Fallback transactional email delivery.
- [TrackingTime](https://thirdpartyindex.com/vendors/trackingtime.md): Email messaging, United States
- [TrackVia](https://thirdpartyindex.com/vendors/trackvia.md)
- [Traction Rec](https://thirdpartyindex.com/vendors/traction-rec.md): First party email integration
- [Trainual](https://thirdpartyindex.com/vendors/trainual.md): Email customer communication
- [Trevor](https://thirdpartyindex.com/vendors/trevor.md): Cloud Email Services
- [Trillian](https://thirdpartyindex.com/vendors/trillian.md): Email Notification Services
- [Turtini](https://thirdpartyindex.com/vendors/turtini.md): inbound email processing.
- [Uberflip](https://thirdpartyindex.com/vendors/uberflip.md): Provides Email notifications surrounding activities and events occurring within the Uberflip Platform.
- [Udemy](https://thirdpartyindex.com/vendors/udemy.md): Email tool for account administration messages
- [UKG](https://thirdpartyindex.com/vendors/ukg.md)
- [Unbounce](https://thirdpartyindex.com/vendors/unbounce.md)
- [Unosecur](https://thirdpartyindex.com/vendors/unosecur.md)
- [Uptime.com](https://thirdpartyindex.com/vendors/uptime-com.md): Transactional email delivery
- [usecure](https://thirdpartyindex.com/vendors/usecure.md): Any external emails to customers; Emails are routed through the EU for any eu.usecure.io customers and the US for any us.usecure.io customers.
- [Validity](https://thirdpartyindex.com/vendors/validity.md): Support Operations; Transactional Emails
- [Vendelux](https://thirdpartyindex.com/vendors/vendelux.md): Email service provider
- [Veryfi](https://thirdpartyindex.com/vendors/veryfi.md): Email communication
- [Virtru](https://thirdpartyindex.com/vendors/virtru.md): Email delivery
- [Vitally](https://thirdpartyindex.com/vendors/vitally.md): Transactional Email
- [Vxt](https://thirdpartyindex.com/vendors/vxt.md): Email services
- [Waybook](https://thirdpartyindex.com/vendors/waybook.md): Sending transactional and notification emails
- [Wellspring](https://thirdpartyindex.com/vendors/wellspring.md): Email notifications
- [WeTransfer](https://thirdpartyindex.com/vendors/wetransfer.md): Transactional emails
- [Whalesync](https://thirdpartyindex.com/vendors/whalesync.md): Transactional product emails
- [Whimsical](https://thirdpartyindex.com/vendors/whimsical.md): Email service provider
- [windsor.ai](https://thirdpartyindex.com/vendors/windsor-ai.md): Development Services
- [Worklytics](https://thirdpartyindex.com/vendors/worklytics.md): Worklytics uses SendGrid to send transactional email to users of our platform. This includes notifications, verifications, etc. Limited PII (email addresses) is…
- [WorkOS](https://thirdpartyindex.com/vendors/workos.md): Core Product; Email Delivery
- [WorkRamp](https://thirdpartyindex.com/vendors/workramp.md)
- [WorkSpan](https://thirdpartyindex.com/vendors/workspan.md): Cloud-based Email Notification Services
- [Writer](https://thirdpartyindex.com/vendors/writer.md): Email Communications
- [Xappex](https://thirdpartyindex.com/vendors/xappex.md): For sending emails to our customers. Mail servers are provided by SendGrid to deliver mails from all our products.
- [Yotpo](https://thirdpartyindex.com/vendors/yotpo.md): Email communication with End-Users
- [Younium](https://thirdpartyindex.com/vendors/younium.md): E-mail delivery services for internal email to the Controller’s users.
- [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md): Provides email campaign services used to send notification emails and dashboards to Agents and End-Users.
- [ZeroFOX](https://thirdpartyindex.com/vendors/zerofox.md): Email Notifications
- [ZINFI](https://thirdpartyindex.com/vendors/zinfi.md): UPM Email Delivery
- [Zipy.ai](https://thirdpartyindex.com/vendors/zipy-ai.md): Email support provider
- [Zonka Feedback](https://thirdpartyindex.com/vendors/zonka-feedback.md): Email Service
- [Zuddl](https://thirdpartyindex.com/vendors/zuddl.md): Communication platform for emails
- [Zuplo](https://thirdpartyindex.com/vendors/zuplo.md): Zuplo uses Sendgrid to send service notices.
- [Zylo](https://thirdpartyindex.com/vendors/zylo.md): Platform Email Service

## Service status

Incidents it reported on its own status page.

- Last 90 days: 554 reported incidents (1 major or critical, 510 minor, 43 with no impact stated)
- Typical time to resolve: 5 h 59 min
- Status page last read: 2026-11-12
- Its status page says now: Partially Degraded Service (affected: PROGRAMMABLE MESSAGING: degraded performance, PROGRAMMABLE VOICE US1: degraded performance, CARRIER NETWORK: degraded performance, ZIPWHIP MESSAGING: degraded performance)
- Under way: SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor), since 2026-11-12 01:58 UTC
- Under way: SMS Delivery Failures from Twilio to Orange Sierra Leone (minor), since 2026-11-12 01:43 UTC
- Under way: SMS Delivery Delays from Twilio to MTS Kazakhstan (minor), since 2026-11-11 23:18 UTC
- Under way: SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor), since 2026-11-11 22:58 UTC
- Under way: MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor), since 2026-11-11 21:46 UTC
- Under way: SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor), since 2026-11-11 21:43 UTC
- Under way: SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor), since 2026-11-06 21:21 UTC
- Under way: Media Streams Audio Delays (minor), since 2026-11-03 01:29 UTC
- Under way: Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor), since 2026-11-02 05:41 UTC
- Under way: Voice Call Failures From Twilio Phone Numbers to Germany (minor), since 2026-10-27 09:00 UTC
- 2027-01-01: SMS Delivery Failures From Subset of Twilio Numbers in Brazil (minor)
- 2027-01-01: MMS Delivery Delays to Multiple networks in Canada & United States of America via Subset of Longcodes (minor)
- 2026-12-30: SMS Delivery Failures to Datora in Brazil (minor)
- 2026-12-30: SMS Delivery Delays to Ooredoo Network in Tunisia (minor)
- 2026-12-29: Call Quality Issue To and From a Subset of Twilio Phone Numbers in Taiwan (minor)
- 2026-11-12: MMS Delivery Failures from Twilio to GCI United States (minor)
- 2026-11-12: SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor)
- 2026-11-12: SMS Delivery Failures from Twilio to Orange Sierra Leone (minor)

## Incidents reported by SendGrid's subprocessors

Incidents reported in the last 30 days on their own status pages by 15 vendors SendGrid lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which SendGrid lists as a subprocessor, reported INC20000347 (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which SendGrid lists as a subprocessor, reported Provisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo (minor)
- 2026-11-11: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Post-Incident Notification - Customer Dashboard login (no impact stated)
- 2026-11-11: [Mintlify](https://thirdpartyindex.com/vendors/mintlify#status), which SendGrid lists as a subprocessor, reported Inflated agent views in docs analytics (no impact stated)
- 2026-11-11: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Scribe v3 Live outage (major)
- 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SendGrid lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-10: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which SendGrid lists as a subprocessor, reported Flux TTS high latency and websocket disconnects (major)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [Plain](https://thirdpartyindex.com/vendors/plain#status), which SendGrid lists as a subprocessor, reported Help Center errors (no impact stated)
- 2026-11-09: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Service Degradation - Customer Dashboard (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-09: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Delivery Issue France - Bouygues Telecom (minor)
- 2026-11-09: [Plain](https://thirdpartyindex.com/vendors/plain#status), which SendGrid lists as a subprocessor, reported Intermittent API errors on write actions (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SendGrid lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor)
- 2026-11-08: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Chatlayer - EU and US Regions Outage (no impact stated)
- 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which SendGrid lists as a subprocessor, reported INC20000337 (minor)
- 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which SendGrid lists as a subprocessor, reported INC20000336 (minor)
- 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor)
- 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor)
- 2026-11-06: [Mintlify](https://thirdpartyindex.com/vendors/mintlify#status), which SendGrid lists as a subprocessor, reported Docs search unavailable (critical)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-06: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which SendGrid lists as a subprocessor, reported Some customers connecting over AWS PrivateLink in us-west-2 might be experiencing connection failures (minor)
- 2026-11-06: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Delivery Issue - SMS Verification - China (minor)
- 2026-11-06: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Delivery Issue Czech Republic - T-Mobile (minor)
- 2026-11-05: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which SendGrid lists as a subprocessor, reported Elevated errors for Flux streaming STT and Voice Agent sessions (no impact stated)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-05: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which SendGrid lists as a subprocessor, reported Delays in activity data (no impact stated)
- 2026-11-05: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Delivery Issue - France (minor)
- 2026-11-05: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Delivery Issue Spain - DigiMobil (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [Mintlify](https://thirdpartyindex.com/vendors/mintlify#status), which SendGrid lists as a subprocessor, reported Unable to access preview deployments (major)
- 2026-11-04: [Plain](https://thirdpartyindex.com/vendors/plain#status), which SendGrid lists as a subprocessor, reported Delays in incoming emails (minor)
- 2026-11-04: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which SendGrid lists as a subprocessor, reported Delays processing Inbound messages (no impact stated)
- 2026-11-04: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which SendGrid lists as a subprocessor, reported mOLTP PrivateLink connectivity issue (major)
- 2026-11-04: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Intermittent Sign in issue (no impact stated)
- 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Delivery Issue Colombia - Claro (minor)
- 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Delivery Issue Sweden - Telavox (minor)
- 2026-11-03: [Plain](https://thirdpartyindex.com/vendors/plain#status), which SendGrid lists as a subprocessor, reported Some Sidekick requests failing (minor)
- 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Delivery Issue Canada - ICE Wireless (minor)
- 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Post-Incident Notification - United States & Canada - All destinations (no impact stated)
- 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Delivery Issue Bolivia - Entel (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-02: [Plain](https://thirdpartyindex.com/vendors/plain#status), which SendGrid lists as a subprocessor, reported Delays receiving Slack messages in Plain (minor)
- 2026-11-02: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which SendGrid lists as a subprocessor, reported SQL Console database connection outage (minor)
- 2026-11-02: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Delivery Issue United States - Google Voice (minor)
- 2026-10-31: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which SendGrid lists as a subprocessor, reported Intermittent request failures for some namespaces in GCP us-east4 (minor)
- 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which SendGrid lists as a subprocessor, reported INC20000321 (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-30: [Plain](https://thirdpartyindex.com/vendors/plain#status), which SendGrid lists as a subprocessor, reported Reporting data delayed (minor)
- 2026-10-30: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported ElevenCreative - Image & Video - Degraded performance (minor)
- 2026-10-29: [Plain](https://thirdpartyindex.com/vendors/plain#status), which SendGrid lists as a subprocessor, reported Elevated errors across the Plain app, API and help centers (major)
- 2026-10-29: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which SendGrid lists as a subprocessor, reported Elevated errors from authentication services at one datacenter (minor)
- 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which SendGrid lists as a subprocessor, reported INC20000319 (minor)
- 2026-10-28: [Plain](https://thirdpartyindex.com/vendors/plain#status), which SendGrid lists as a subprocessor, reported Degraded AI features (minor)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SendGrid lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor)
- 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which SendGrid lists as a subprocessor, reported Metrics query are disrupted (major)
- 2026-10-28: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Delivery Issue Belgium - VOOmobile & MobiStar (minor)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SendGrid lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor)
- 2026-10-27: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which SendGrid lists as a subprocessor, reported SMS codes for two-factor authentication may not arrive (no impact stated)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SendGrid lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SendGrid lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-27: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Delivery Issue United States - AT&T (minor)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which SendGrid lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major)
- 2026-10-26: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Service Degradation - Customer Dashboard and Account Balance (major)
- 2026-10-26: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Service Degredation - Lookup API (minor)
- 2026-10-25: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Delivery Issue Sweden - Telia (minor)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SendGrid lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SendGrid lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SendGrid lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SendGrid lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major)
- 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SendGrid lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Delivery Issue Nicaragua - Tigo (minor)
- 2026-10-23: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which SendGrid lists as a subprocessor, reported Degraded support ticket submission and response (minor)
- 2026-10-23: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Delivery Issue Brazil - SurfTelecom (minor)
- 2026-10-23: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which SendGrid lists as a subprocessor, reported Elastic Support Portal is unavailable (major)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which SendGrid lists as a subprocessor, reported Elevated Latency and Errors for Batch STT (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb#status), which SendGrid lists as a subprocessor, reported Email notifications for SLOs, Triggers, and Anomaly Detection not sending (major)
- 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which SendGrid lists as a subprocessor, reported Elevated 5xx Errors (major)
- 2026-10-22: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Delivery Issue Denmark - Nuuday (minor)
- 2026-10-22: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Delivery Issue United Kingdom - O2 (minor)
- 2026-10-22: [Plain](https://thirdpartyindex.com/vendors/plain#status), which SendGrid lists as a subprocessor, reported Search results may be missing recent conversations (minor)
- 2026-10-22: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which SendGrid lists as a subprocessor, reported 403 error when trying to access Autoops in newly created serverless projects (major)
- 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SendGrid lists as a subprocessor, reported Elevated errors affecting Connectors (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SendGrid lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which SendGrid lists as a subprocessor, reported INC20000301 (critical)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported EU Agents disruption in SIP calls (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Marketing website (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Inbound Twilio calls experiencing intermittent connection failures (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Claude MCP connection not working (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Increased Rate of LLM Failure Errors on Agent Platform Calls (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Request failures with the V3 model (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported \[Isolated environments\] Issue with voices on EU and India Residency environments (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Instant Voice Clone creation failures (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Increased Dubbing Latency and Failure Rate (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Agent SIP Conversation Disruption (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Elevated error rate for Eleven Multilingual v2 model (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Payment Issues (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Website authentication rejecting all frontend requests (critical)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Some support request forms may be unavailable (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Some TTS requests seeing increased latency (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported ElevenReader Elevated Error Rates (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported EU Residency - Conversation history not showing for recent calls (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Website Slowness and API Request Latency (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Increased API error rate (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Elevated error rates querying voices (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Transfer to Human not working correctly (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Elevated error rates for TTS v3, Dubbing, STT (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Increased error rate for Forced Alignment (major)
- 2026-10-21: [Mintlify](https://thirdpartyindex.com/vendors/mintlify#status), which SendGrid lists as a subprocessor, reported Delayed deployments from GitHub (minor)
- 2026-10-21: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Delivery Issue Bolivia - Entel (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Delivery Issue France - Orange (minor)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which SendGrid lists as a subprocessor, reported INC20000299 (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-20: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which SendGrid lists as a subprocessor, reported Elastic Cloud scaling issues in Azure (major)
- 2026-10-20: [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb#status), which SendGrid lists as a subprocessor, reported Slowness in US region (major)
- 2026-10-20: [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb#status), which SendGrid lists as a subprocessor, reported Degraded event ingest (major)
- 2026-10-20: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which SendGrid lists as a subprocessor, reported Google Cloud Outage (minor)
- 2026-10-20: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which SendGrid lists as a subprocessor, reported Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London) (major)
- 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which SendGrid lists as a subprocessor, reported INC20000294 (critical)
- 2026-10-19: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which SendGrid lists as a subprocessor, reported Elevated connection resets for some GCP namespaces (no impact stated)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported File Download errors (minor)
- 2026-10-19: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Sinch Engage - Web Portal - Reporting degradation (minor)
- 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which SendGrid lists as a subprocessor, reported INC20000290 (minor)
- 2026-10-16: [Svix](https://thirdpartyindex.com/vendors/svix#status), which SendGrid lists as a subprocessor, reported Elevated latency in EU region (minor)
- 2026-10-16: [Mintlify](https://thirdpartyindex.com/vendors/mintlify#status), which SendGrid lists as a subprocessor, reported Elevated search latency on documentation sites (major)
- 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which SendGrid lists as a subprocessor, reported INC20000287 (critical)
- 2026-10-15: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which SendGrid lists as a subprocessor, reported New namespace creation restricted across few GCP regions. Impacted regions are us-central1 and europe-west3 (minor)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-15: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Delivery Issue Norlys - Denmark (minor)
- 2026-10-14: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which SendGrid lists as a subprocessor, reported Delivery Issue Evatis - Djibouti (minor)
- 2026-10-14: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which SendGrid lists as a subprocessor, reported Elevated 503 errors for bath Flux TTS requests (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which SendGrid lists as a subprocessor, reported Elevated latency and errors in GCP us-west1 (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [Plain](https://thirdpartyindex.com/vendors/plain#status), which SendGrid lists as a subprocessor, reported Delayed processing of some thread events (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-13: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which SendGrid lists as a subprocessor, reported Elevated 503 errors for Aura-2 TTS (minor)
- 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which SendGrid lists as a subprocessor, reported INC20000277 (minor)
- 2026-10-13: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Multiple US endpoints experiencing timeouts and latency (major)
- 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SendGrid lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor)
- 2026-10-13: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SendGrid lists as a subprocessor, reported Instant Voice Clone creation failures (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/sendgrid

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api