# SendPulse

SendPulse (sendpulse.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/sendpulse
- Documents last verified: 2026-09-30
- Transparency rating: 36/100 (how much it publishes, not how secure it is)
- Cite as: SendPulse, Third Party Index, https://thirdpartyindex.com/vendors/sendpulse (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Data processing addendum | https://sendpulse.com/legal/processing | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://sendpulse.com/legal/pp | 2026-09-30 | 2026-09-30 |
| Terms | https://sendpulse.com/legal/terms | 2026-09-30 | 2026-09-30 |
| Security page | https://sendpulse.com/legal/security | 2026-09-30 | 2026-09-30 |
| Status page | https://status.sendpulse.com/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Listed as a subprocessor by (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Perfect Wiki](https://thirdpartyindex.com/vendors/perfect-wiki.md): Email delivery

## Service status

Incidents it reported on its own status page.

- Last 90 days: 14 reported incidents (0 major or critical, 0 minor, 14 with no impact stated)
- Typical time to resolve: 10 min
- 2026-09-28: Google Sheets authorization issues (no impact stated)
- 2026-09-12: Reset of old-format API keys (no impact stated)
- 2026-09-11: Authorisation Service is down (no impact stated)
- 2026-09-11: Member Area is back up (no impact stated)
- 2026-09-04: Increased message delivery errors on Facebook Messenger (no impact stated)
- 2026-08-28: Delays in chatbot message delivery (no impact stated)
- 2026-08-17: Issues with sending messages via chat (no impact stated)
- 2026-08-05: Issues signing in to the Member Area (no impact stated)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api