# Serval Serval declares [12 subprocessors](https://thirdpartyindex.com/vendors/serval#subprocessors) in [its subprocessor list](https://trust.serval.com/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/224118)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-11-06. Serval (serval.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/serval - Documents last verified: 2026-11-11 - Transparency rating: 90/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 12 tracked vendors directly, 105 within two hops, 345 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: Serval, Third Party Index, https://thirdpartyindex.com/vendors/serval (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.serval.com/ | 2026-11-11 | 2026-11-06 | | Subprocessor list | https://trust.serval.com/subprocessors | 2026-11-11 | 2026-11-06 | | Data processing addendum | https://www.serval.com/legal/data-processing-addendum | 2026-11-11 | 2026-11-06 | | Privacy policy | https://www.serval.com/legal/privacy | 2026-11-11 | 2026-11-06 | | Terms | https://www.serval.com/legal/terms | 2026-11-11 | 2026-11-06 | | security.txt | https://www.serval.com/.well-known/security.txt | 2026-11-11 | 2026-11-06 | | Status page | https://status.serval.com/ | 2026-11-11 | 2026-11-06 | ## Subprocessors (12) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | cloud hosting/infrastructure | US | 2026-11-06 | | [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI/LLM provider | US | 2026-11-06 | | [Braintrust](https://thirdpartyindex.com/vendors/braintrust.md) | AI/LLM observability, tracing, evaluation | US | 2026-11-06 | | [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | observability/logging/APM | US | 2026-11-06 | | [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud.md) (AI model provider: Google Vertex AI / Gemini) | AI/LLM provider for Gemini / Vertex AI Gemini | US | 2026-11-06 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI/LLM provider | US | 2026-11-06 | | [Parallel Web Systems](https://thirdpartyindex.com/vendors/parallel-web-systems.md) | Web search and content retrieval | US | 2026-11-06 | | [Tailscale](https://thirdpartyindex.com/vendors/tailscale.md) | secure network access | US | 2026-11-06 | | [Temporal Technologies Inc.](https://thirdpartyindex.com/vendors/temporal.md) | workflow orchestration | US | 2026-11-06 | | [TypeSafe AI](https://thirdpartyindex.com/vendors/typesafe-ai.md) | AI model inference | US | 2026-11-06 | | [Vercel](https://thirdpartyindex.com/vendors/vercel.md) | Engineering; Web hosting and AI model routing | US | 2026-11-06 | | [WorkOS](https://thirdpartyindex.com/vendors/workos.md) | Authentication | US | 2026-11-06 | Read from ([evidence](https://thirdpartyindex.com/evidence/224118)). CSV: https://thirdpartyindex.com/vendors/serval/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: SOC 2, ISO/IEC 27001, ISO/IEC 42001 ([evidence](https://thirdpartyindex.com/evidence/224119)) - Claimed: SOC 2 Type II, HIPAA, GDPR ([evidence](https://thirdpartyindex.com/evidence/224119)) ## Web Technologies Serval's homepage made 254 requests to 43 domains, 19 services controlled by another company, and 4 domains not identified. Loaded on 2026-11-07 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 19 third parties by category: Advertising 7 (Google Cloud, Reddit, Inc., Microsoft, X Corp., OpenAI, Podscribe; reviewed: Claritas, LLC); Analytics 6 (FullContact, LinkedIn, Meta, Unify, Primer Labs, Inc., RB2B); Marketing automation 1 (HubSpot); Cookie compliance 1 (usually detected as Cookie compliance: Usercentrics); CMS 1 (usually detected as CMS: Sanity); Customer data platform 1 (RudderStack); Email 1 (LiveIntent); Security 1 (usually detected as Security: Amazon Web Services). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (19) - Google Cloud: 20 requests to google.com, doubleclick.net, googlesyndication.com, googletagmanager.com, googleadservices.com, google-analytics.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too) - Sanity: 19 requests to sanity.io - Reddit, Inc.: 11 requests to reddit.com, redditstatic.com; Reddit Ads - HubSpot: 9 requests to hscollectedforms.net, hs-analytics.net, hs-banner.com, hs-scripts.com, hsadspixel.net, hsforms.com, hubapi.com, hubspot.com; HubSpot - Microsoft: 9 requests to bing.com, clarity.ms; Microsoft Advertising - X Corp.: 7 requests to t.co, twitter.com, ads-twitter.com; Twitter Ads - Usercentrics: 6 requests to usercentrics.eu - LiveIntent: 4 requests to liadm.com; LiveIntent - FullContact: 3 requests to fullcontact.com; FullContact - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.438 - OpenAI: 3 requests to openai.com; ChatGPT Ads Measurement Pixel (its subprocessor list names it too) - Podscribe: 3 requests to pdscrb.com, d34r8q7sht0t9k.cloudfront.net; Podscribe - Unify: 2 requests to unifyintent.com; Unify - Amazon Web Services: 1 request to on.aws (its subprocessor list names it too) - Claritas, LLC: 1 request to trkn.us - Primer Labs, Inc.: 1 request to sayprimer.com; Primer - RB2B: 1 request to b2bjsstore.s3.us-west-2.amazonaws.com; RB2B - RudderStack: 1 request to rudderstack.com; Rudderstack ### Unknown (4) Domains not identified yet: revsure.cloud, d1il5533o350rp.cloudfront.net, qscripts.s3.amazonaws.com, quorum.works ### First party (1) - Serval: 142 requests to serval.com; Amazon Web Services, Framer Motion, HSTS, Lenis 1.3.26, Lucide, Microsoft Clarity, Next.js 16.3.0, Next.js App Router, Open Graph, PWA, Priority Hints, React, Sanity, Sanity.io, Three.js 184, Turbopack, Vercel, Vercel Analytics, Vercel Speed Insights 2.0.0, Webpack, core-js 3.32.2 8 tracked companies loaded by the homepage are not in Serval's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (0) No tracked vendor lists it. ## Service status Incidents it reported on its own status page. - Last 37 days: 25 reported incidents (12 major or critical, 13 minor, 0 with no impact stated) - Status page last read: 2026-11-11 - 2026-10-10: Errors processing large PDFs in the Responses API (minor) - 2026-10-05: Elevated latency for some API requests (minor) - 2026-10-05: Elevated errors across ChatGPT, Codex, and the API including the Agents API (minor) - 2026-10-05: Workflow runs failing to start, Degraded Catalyst performance (critical) - 2026-10-05: Email delivery issues (major) - 2026-10-05: SSO Login Issues (critical) - 2026-10-05: Issues with Email Intake (critical) - 2026-10-05: We are seeing elevated error rates across API models (minor) ## Incidents reported by Serval's subprocessors Incidents reported in the last 30 days on their own status pages by 9 vendors Serval lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Serval lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Serval lists as a subprocessor, reported Elevated Sandbox and Blob request latency and errors (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Serval lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-07: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Serval lists as a subprocessor, reported Intermittent 503 errors in certain regions (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Tailscale](https://thirdpartyindex.com/vendors/tailscale#status), which Serval lists as a subprocessor, reported DERP connection issues (minor) - 2026-11-06: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Serval lists as a subprocessor, reported Some customers connecting over AWS PrivateLink in us-west-2 might be experiencing connection failures (minor) - 2026-11-06: [Parallel Web Systems](https://thirdpartyindex.com/vendors/parallel-web-systems#status), which Serval lists as a subprocessor, reported brief increase in 5xx errors (no impact stated) - 2026-11-05: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Serval lists as a subprocessor, reported Build delays and degraded Vercel Dashboard performance (minor) - 2026-11-05: [Tailscale](https://thirdpartyindex.com/vendors/tailscale#status), which Serval lists as a subprocessor, reported Funnel performance degradation (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-10-31: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Serval lists as a subprocessor, reported Intermittent request failures for some namespaces in GCP us-east4 (minor) - 2026-10-30: [Tailscale](https://thirdpartyindex.com/vendors/tailscale#status), which Serval lists as a subprocessor, reported Coordination service issues (minor) - 2026-10-30: [TypeSafe AI](https://thirdpartyindex.com/vendors/typesafe-ai#status), which Serval lists as a subprocessor, reported System overload (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-29: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Serval lists as a subprocessor, reported SSO Profile API Timeouts (major) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Serval lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Serval lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Serval lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Serval lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Tailscale](https://thirdpartyindex.com/vendors/tailscale#status), which Serval lists as a subprocessor, reported Funnel hostnames not resolving in public DNS (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Serval lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Serval lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Serval lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Serval lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Tailscale](https://thirdpartyindex.com/vendors/tailscale#status), which Serval lists as a subprocessor, reported Funnel hostnames not resolving in public DNS (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Serval lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Serval lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Serval lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Serval lists as a subprocessor, reported Delays in Logs and Observability data (minor) - 2026-10-23: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Serval lists as a subprocessor, reported Elevated errors across SSO and AuthKit (major) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Serval lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Serval lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-19: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Serval lists as a subprocessor, reported Elevated connection resets for some GCP namespaces (no impact stated) - 2026-10-19: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Serval lists as a subprocessor, reported Elevated AuthKit Error Rates (major) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported File Download errors (minor) - 2026-10-15: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Serval lists as a subprocessor, reported Radar SMS challenge failures for phone numbers in mainland China (+86) (major) - 2026-10-15: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Serval lists as a subprocessor, reported New namespace creation restricted across few GCP regions. Impacted regions are us-central1 and europe-west3 (minor) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-14: [TypeSafe AI](https://thirdpartyindex.com/vendors/typesafe-ai#status), which Serval lists as a subprocessor, reported Elevated Latency (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Serval lists as a subprocessor, reported Elevated latency and errors in GCP us-west1 (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Serval lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/serval ## Security contact From its security.txt (https://www.serval.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/224100)): - Contact: mailto:security@serval.com - Acknowledgments: https://serval.com/hall-of-fame.txt - Security jobs: https://www.serval.com/careers#open-roles - Languages: en - Valid until 2027-01-01 --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api