# Servd

Servd (servd.host): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/servd
- Documents last verified: 2026-10-03
- Transparency rating: 74/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 0/8 (partial); Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 6/6; Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 2 tracked vendors directly, 30 within two hops, 181 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Servd, Third Party Index, https://thirdpartyindex.com/vendors/servd (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://servd.host/dpa#subprocessors | 2026-10-03 | 2026-10-03 |
| Data processing addendum | https://servd.host/dpa | 2026-10-03 | 2026-10-03 |
| Privacy policy | https://servd.host/privacy | 2026-10-03 | 2026-10-03 |
| Terms | https://servd.host/terms | 2026-10-03 | 2026-10-03 |
| security.txt | https://servd.host/.well-known/security.txt | 2026-10-03 | 2026-10-03 |
| Status page | https://status.servd.host/ | 2026-10-03 | 2026-10-03 |

## Subprocessors (2)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Cloudflare Inc](https://thirdpartyindex.com/vendors/cloudflare.md) | A third-party service provider. Servd makes use of Cloudflare as a CDN in the distribution of assets and images delivered from the Servd Assets Platform. In-so-doing, Cloudflare will have access to end-users' IP addresses, User-Agent strings and cookie information associated with the Servd Assets Platform's domain names. | — | 2026-10-03 |
| [DigitalOcean, LLC](https://thirdpartyindex.com/vendors/digitalocean.md) | A third-party service provider. Servd makes use of DigitalOcean as a cloud infrastructure provider. As such, DigitalOcean will have access to data stored within projects' databases and any data transferred within their networks where that data is not encrypted. This could include PII if your project on Servd collects or processes such information. | — | 2026-10-03 |

Read from ([evidence](https://thirdpartyindex.com/evidence/39913)). CSV: https://thirdpartyindex.com/vendors/servd/subprocessors.csv

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 4 reported incidents (0 major or critical, 0 minor, 4 with no impact stated)
- Typical time to resolve: 2 h 58 min
- Status page last read: 2026-10-04
- 2026-09-14: We're seeing drop in performance on some nodes in our us-east-1 cluster (no impact stated)
- 2026-09-02: Increased US-EAST-6 error rate due to large-scale DDoS attack (no impact stated)
- 2026-08-28: Retrospective: Redis connection errors occurring for some projects (no impact stated)
- 2026-07-08: Brief large-scale DDoS attack on US-EAST-1 cluster (no impact stated)
- 2026-06-12: Intermittent connection issues in EU-WEST-1 cluster (no impact stated)
- 2026-06-03: Issues with new workload startup in uk-london-5 (no impact stated)
- 2026-05-20: Project request timeouts in us-east-6 and us-east-7 (no impact stated)
- 2026-04-23: Slow bundle builds (no impact stated)

## Security contact

From its security.txt (https://servd.host/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/39126)):

- Contact: mailto:support@servd.host
- No expiry date

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api