# ShareFile [6 tracked vendors](https://thirdpartyindex.com/vendors/sharefile#used-by) name ShareFile as a subprocessor, including [SentinelOne](https://thirdpartyindex.com/vendors/sentinelone), [Textkernel](https://thirdpartyindex.com/vendors/textkernel) and [Bullhorn](https://thirdpartyindex.com/vendors/bullhorn). We have not found a subprocessor list published by ShareFile. We monitor 5 of its documents, which we last checked on 2026-11-11. ShareFile (sharefile.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/sharefile - Documents last verified: 2026-11-11 - Transparency rating: 39/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Part of: [Progress Software](https://thirdpartyindex.com/vendors/progress-com) - Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 6 tracked vendors rely on it directly, 28 within two hops, 60 within three - Cite as: ShareFile, Third Party Index, https://thirdpartyindex.com/vendors/sharefile (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.sharefile.com/ | 2026-11-11 | 2026-09-22 | | Data processing addendum | https://www.progress.com/docs/default-source/progress-software/data-processing-addendum.pdf | 2026-11-11 | 2026-10-25 | | Privacy policy | https://www.progress.com/legal/privacy-center | 2026-11-11 | 2026-10-25 | | Terms | https://www.progress.com/legal/terms-of-use | 2026-11-11 | 2026-10-25 | | Status page | https://status.sharefile.com/ | 2026-11-11 | 2026-11-11 | | Security page (parent company's) | https://www.progress.com/trust-center | 2026-11-11 | 2026-11-11 | ## Subprocessors (0) No subprocessor list has been found or read for this vendor. ## Compliance As its trust center lists them. - Audited: SOC 2 Type II, ISO/IEC 27001, PCI DSS ([evidence](https://thirdpartyindex.com/evidence/3313)) - Claimed: HIPAA, GDPR ([evidence](https://thirdpartyindex.com/evidence/3313)) ## Web Technologies ShareFile's homepage made 74 requests to 12 domains, 4 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 4 third parties by category: Analytics 1 (Google Cloud); Live chat 1 (usually detected as Live chat: Salesforce); Cookie compliance 1 (OneTrust); JavaScript libraries 1 (Cloudflare). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (4) - OneTrust: 12 requests to cookielaw.org, onetrust.com; OneTrust - Google Cloud: 8 requests to googletagmanager.com, google-analytics.com, googlesyndication.com; Google Analytics, Google Tag Manager - Cloudflare: 2 requests to cloudflare.com; cdnjs, jQuery 3.7.1, jQuery Migrate 3.4.1 - Salesforce: 1 request to site.com ### Affiliates (1) - Progress Software: 2 requests to d585tldpucybw.cloudfront.net, sitefinity.com; Sitefinity Insight ### Unknown (1) Domains not identified yet: d6vtbcy3ong79.cloudfront.net ### First party (1) - ShareFile: 47 requests to sharefile.com, d2z6f7hzctal28.cloudfront.net; Cloudflare, HSTS, HTTP/3, Microsoft ASP.NET, Open Graph, Priority Hints, Progress Sitefinity 4 tracked companies loaded by the homepage are not in ShareFile's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (6) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Bullhorn](https://thirdpartyindex.com/vendors/bullhorn.md): Cloud hosting services; File sharing / Managed file transfer services - [Onit](https://thirdpartyindex.com/vendors/onit.md): sFTP site for exchanging files - [Scalyr](https://thirdpartyindex.com/vendors/scalyr.md): Tool for transferring large files needed for triage - [SentinelOne](https://thirdpartyindex.com/vendors/sentinelone.md): Tool for transferring large files needed for triage - [Textkernel](https://thirdpartyindex.com/vendors/textkernel.md): Cloud hosting services; File sharing / Managed file transfer services - [Welocalize](https://thirdpartyindex.com/vendors/welocalize.md): Storage Services ## Service status Incidents it reported on its own status page. - Last 90 days: 4 reported incidents (0 major or critical, 1 minor, 3 with no impact stated) - Typical time to resolve: 4 h 59 min - Status page last read: 2026-11-11 - 2026-11-09: Some ShareFile customers may be experiencing issues with their ShareFile account (no impact stated) - 2026-09-21: Some ShareFile customers may be experiencing issues with their ShareFile account (no impact stated) - 2026-09-09: ShareFile customers may experience delays of transactional emails, including Password Reset links, New User Welcome emails, and Upload/Download notification alerts (minor) - 2026-08-31: Automated workflow email notifications disabled (no impact stated) - 2026-07-10: ShareFile customers with Storage Zones Controllers are not operational at this time. (no impact stated) - 2026-06-30: RightSignature / eSignature uploads are failing. (critical) - 2026-06-23: Some ShareFile customers may be experiencing issues with their ShareFile account (no impact stated) - 2026-04-22: BuyNow, Trial Conversion & SelfService-Billing is currently experiencing technical issue while accepting Credit Cards payments (minor) --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api