# ShipStation Global

ShipStation Global declares [32 subprocessors](https://thirdpartyindex.com/vendors/shipstation-global#subprocessors) in [its subprocessor list](https://www.shipstationglobal.com/legal/sub-processors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/178248)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Slack](https://thirdpartyindex.com/vendors/slack). No published changes since we first read it on 2026-10-29. [1 tracked vendor](https://thirdpartyindex.com/vendors/shipstation-global#used-by), [Yubico](https://thirdpartyindex.com/vendors/yubico), names ShipStation Global as a subprocessor.

ShipStation Global (shipstationglobal.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/shipstation-global
- Documents last verified: 2026-11-11
- Transparency rating: 62/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 3/8 (partial); Purposes 3/7 (partial); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 9 tracked vendors directly, 109 within two hops, 393 within three; 1 tracked vendors rely on it directly, 1 within two hops, 1 within three
- Cite as: ShipStation Global, Third Party Index, https://thirdpartyindex.com/vendors/shipstation-global (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.shipstationglobal.com/legal/sub-processors/ | 2026-11-11 | 2026-10-29 |
| Data processing addendum | https://www.shipstationglobal.com/legal/dpa/ | 2026-11-11 | 2026-09-27 |
| Privacy policy | https://www.shipstationglobal.com/privacy-policy/ | 2026-11-11 | 2026-09-27 |

## Subprocessors (32)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Address | — | — | 2026-10-29 |
| Address data only | — | — | 2026-10-29 |
| [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Service provider | Within EEA and USA | 2026-10-29 |
| [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | Work Manageme nt | Within EEA and USA | 2026-10-29 |
| Brightback | Customer Retention | Within USA | 2026-10-29 |
| Company | — | — | 2026-10-29 |
| Customer transactions | — | — | 2026-10-29 |
| DDoS protection | — | — | 2026-10-29 |
| DDoS protection services | — | — | 2026-10-29 |
| [Delighted](https://thirdpartyindex.com/vendors/qualtrics.md) | Customer Feedback | Within USA | 2026-10-29 |
| Email | — | — | 2026-10-29 |
| Email Phone Auctane Sub-Processors | — | — | 2026-10-29 |
| Email Phone Other | — | — | 2026-10-29 |
| Email Phone Other information as provided | — | — | 2026-10-29 |
| [Gainsight](https://thirdpartyindex.com/vendors/gainsight-software.md) | Merchant Success Manageme nt | Within USA | 2026-10-29 |
| [Gong.io](https://thirdpartyindex.com/vendors/gong.md) | Call Recording & Analytics | Within USA | 2026-10-29 |
| [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud | Within | 2026-10-29 |
| [Google Cloud (GCP)](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud Service provider | Within EEA | 2026-10-29 |
| Job title | — | — | 2026-10-29 |
| Lang | Customer Service Bot | Within EEA | 2026-10-29 |
| [LogRocket](https://thirdpartyindex.com/vendors/logrocket.md) | Application Logging | Within USA | 2026-10-29 |
| Name contact | — | — | 2026-10-29 |
| Name data Address | — | — | 2026-10-29 |
| Phone | — | — | 2026-10-29 |
| Phone CCARD | — | — | 2026-10-29 |
| Phone Other information as provided. | — | — | 2026-10-29 |
| Postcodes only | — | — | 2026-10-29 |
| [Slack Technologies Inc](https://thirdpartyindex.com/vendors/slack.md) | Communica tion Services | Within EEA and USA | 2026-10-29 |
| Work email | — | — | 2026-10-29 |
| Work phone | — | — | 2026-10-29 |
| [Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | Based -Productivity suite | EEA and USA | 2026-10-29 |
| [Zendesk Inc](https://thirdpartyindex.com/vendors/zendesk.md) | Customer Support Services | Within EEA and USA | 2026-10-29 |

Read from ([evidence](https://thirdpartyindex.com/evidence/178248)). CSV: https://thirdpartyindex.com/vendors/shipstation-global/subprocessors.csv

## Web Technologies

ShipStation Global's homepage made 67 requests to 17 domains, and 6 services controlled by another company. Loaded on 2026-10-14 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

6 third parties by category: Analytics 2 (HubSpot, Google Cloud); Marketing automation 1 (Salesloft); Cookie compliance 1 (OneTrust); CDN 1 (jsDelivr); Customer data platform 1 (Segment). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (6)

- OneTrust: 12 requests to cookielaw.org, onetrust.com; OneTrust
- HubSpot: 9 requests to hubspot.com, hs-analytics.net, hs-banner.com, hs-scripts.com, hsforms.com, usemessages.com; HubSpot, HubSpot Analytics, HubSpot Chat
- Segment: 7 requests to segment.com, segment.io; Segment 1.84.3
- Google Cloud: 5 requests to googletagmanager.com, fonts.googleapis.com, google-analytics.com, gstatic.com; Google Analytics, Google Tag Manager (its subprocessor list names it too)
- Salesloft: 3 requests to salesloft.com; Salesloft
- jsDelivr: 2 requests to jsdelivr.net; jsDelivr

### First party (1)

- ShipStation Global: 29 requests to shipstationglobal.com; Cloudflare, HTTP/3, LazySizes, MySQL, Open Graph, PHP, Priority Hints, Swiper, Twitter Emoji (Twemoji), WP Engine, WPMU DEV Smush 4.0.3, WordPress, WordPress Block Editor, Yoast SEO 23.8, jQuery 3.7.1, jQuery Migrate 3.4.1

5 tracked companies loaded by the homepage are not in ShipStation Global's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Yubico](https://thirdpartyindex.com/vendors/yubico.md): Shipping logistics and label creation

## Incidents reported by ShipStation Global's subprocessors

Incidents reported in the last 30 days on their own status pages by 3 vendors ShipStation Global lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which ShipStation Global lists as a subprocessor, reported Latency in multiple services in the Japanese region (minor)
- 2026-11-09: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which ShipStation Global lists as a subprocessor, reported We experienced an issue loading survey projects and the My Projects Page in the European region (no impact stated)
- 2026-11-03: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which ShipStation Global lists as a subprocessor, reported EX project issues in the Western US region (minor)
- 2026-11-03: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which ShipStation Global lists as a subprocessor, reported Legacy Results-Report export issues in FedRAMP environment (minor)
- 2026-11-02: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which ShipStation Global lists as a subprocessor, reported XM Directory Task issues in the Eastern US and United Kingdom regions (no impact stated)
- 2026-10-24: [LogRocket](https://thirdpartyindex.com/vendors/logrocket#status), which ShipStation Global lists as a subprocessor, reported Analytics Ingestion Delays (minor)
- 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which ShipStation Global lists as a subprocessor, reported Industry-wide PHP and Node.js security update (no impact stated)
- 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which ShipStation Global lists as a subprocessor, reported Elevated SFDC errors for few customers (no impact stated)
- 2026-10-23: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which ShipStation Global lists as a subprocessor, reported Salesforce Integration issues in all regions (minor)
- 2026-10-23: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which ShipStation Global lists as a subprocessor, reported Customer Hub Issues (no impact stated)
- 2026-10-19: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which ShipStation Global lists as a subprocessor, reported Discover Connector issues (minor)
- 2026-10-14: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which ShipStation Global lists as a subprocessor, reported Copied report generation issues in all regions (no impact stated)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/shipstation-global

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api