# Shopify Shopify declares [14 subprocessors](https://thirdpartyindex.com/vendors/shopify#subprocessors), plus 18 of its own affiliates, in [its subprocessor list](https://help.shopify.com/en//manual/privacy-and-security/privacy/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/190240)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-21. [14 tracked vendors](https://thirdpartyindex.com/vendors/shopify#used-by) name Shopify as a subprocessor, including [Plivo](https://thirdpartyindex.com/vendors/plivo), [Iron Mountain](https://thirdpartyindex.com/vendors/iron-mountain) and [Nectar HR](https://thirdpartyindex.com/vendors/nectar-hr). Shopify (shopify.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/shopify - Documents last verified: 2026-11-11 - Transparency rating: 87/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 0/8 (partial); Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 14 tracked vendors directly, 148 within two hops, 479 within three; 14 tracked vendors rely on it directly, 43 within two hops, 585 within three - Cite as: Shopify, Third Party Index, https://thirdpartyindex.com/vendors/shopify (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://www.shopify.com/ | 2026-11-11 | 2026-10-31 | | Subprocessor list | https://help.shopify.com/en//manual/privacy-and-security/privacy/subprocessors | 2026-11-11 | 2026-10-31 | | Data processing addendum | https://www.shopify.com/legal/dpa | 2026-11-11 | 2026-09-21 | | Privacy policy | https://www.shopify.com/legal/privacy | 2026-11-11 | 2026-09-21 | | Terms | https://www.shopify.com/legal/terms | 2026-11-11 | 2026-10-21 | | Security page | https://www.shopify.com/security | 2026-11-11 | 2026-09-21 | | security.txt | https://www.shopify.com/.well-known/security.txt | 2026-11-11 | 2026-09-21 | | Status page | https://www.shopifystatus.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (14) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Adyen N.V.](https://thirdpartyindex.com/vendors/adyen.md) | Supporting payment functionality | — | 2026-09-21 | | [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud hosting | — | 2026-09-21 | | [Anthropic PBC](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Conversational artificial intelligence services | — | 2026-09-21 | | [Applied Compute Inc.](https://thirdpartyindex.com/vendors/applied-compute.md) | Conversational artificial intelligence services | — | 2026-09-21 | | [Cloudflare, Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | Load balancing and DDoS protection | — | 2026-09-21 | | [Fireworks.ai, Inc.](https://thirdpartyindex.com/vendors/fireworks.md) (AI model provider: Fireworks) | Conversational artificial intelligence services | — | 2026-09-21 | | [Google Cloud Canada Corporation](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud hosting and data processing | — | 2026-09-21 | | [Groq, Inc.](https://thirdpartyindex.com/vendors/groq.md) (AI model provider: Groq) | Artificial intelligence services | — | 2026-09-21 | | [Mailgun Technologies, Inc.](https://thirdpartyindex.com/vendors/mailgun.md) | Email and SMS transmission | — | 2026-09-21 | | [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) | Conversational artificial intelligence services | — | 2026-09-21 | | [Nebius B.V.](https://thirdpartyindex.com/vendors/nebius.md) | Optimizing computational workloads and hosting technical environments | — | 2026-09-21 | | [OpenAI, L.L.C.](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Conversational artificial intelligence services | — | 2026-09-21 | | [Stripe, LLC; Stripe Payments Europe, Ltd.](https://thirdpartyindex.com/vendors/stripe.md) | Supporting payment functionality | — | 2026-09-21 | | [Twilio Inc.](https://thirdpartyindex.com/vendors/twilio.md) | Email and SMS transmission | — | 2026-09-21 | Read from ([evidence](https://thirdpartyindex.com/evidence/401)). CSV: https://thirdpartyindex.com/vendors/shopify/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 4. All vendors that list one: https://thirdpartyindex.com/ai ### Its own affiliates (18) - Shopify Inc. - Shopify Capital Inc. - Shopify Commerce France, SAS - Shopify Commerce Germany GmbH - Shopify Commerce India Private Limited - Shopify Commerce Italy S.r.l. - Shopify Commerce Netherlands B.V. - Shopify Commerce New Zealand Limited - Shopify Commerce Poland Sp. z.o.o. - Shopify Commerce Singapore Pte. Ltd. - Shopify Commerce Spain, S.L. - Shopify Global Inc. - Shopify International Limited - Shopify Japan Kabushiki Kaisha - Shopify Lithuania UAB - Shopify Payments (USA) Inc. - Shopify Sweden AB - Shopify UK Limited ## Security program What SHOPIFY INC.'s Form 10-K for fiscal 2025, filed Feb 11, 2026 (Item 1C) says, in its words (https://www.sec.gov/Archives/edgar/data/1594805/000159480526000007/0001594805-26-000007-index.htm). - Led by: Chief Information Security Officer, reporting to the Audit Committee on the cybersecurity program - Board oversight: Audit Committee - Practices named: Incident response plan, Penetration testing, Bug bounty, Threat intelligence, Security training - Engages outside assessors or consultants - Reviews its suppliers' security - Says no cybersecurity incident has materially affected it ## Web Technologies Shopify's homepage made 129 requests to 9 domains, and 4 services controlled by another company. Loaded on 2026-11-03 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 4 third parties by category: Analytics 2 (Meta, LinkedIn); Advertising 1 (usually detected as Advertising: Microsoft); Tag managers 1 (Google Cloud). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (4) - Google Cloud: 21 requests to google.com, doubleclick.net, googletagmanager.com; Google Tag Manager (its subprocessor list names it too) - Meta: 5 requests to facebook.net, facebook.com; Facebook Pixel 2.9.433 - LinkedIn: 4 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Microsoft: 1 request to bing.com (its subprocessor list names it too) ### First party (1) - Shopify: 98 requests to shopify.com; Cloudflare, Google Analytics, HSTS, HTTP/3, Open Graph, Priority Hints, React, React Router 7.18.2, Shopify, core-js 3.32.2 2 tracked companies loaded by the homepage are not in Shopify's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (14) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Anrie](https://thirdpartyindex.com/vendors/anrie.md) - [Antavo](https://thirdpartyindex.com/vendors/antavo.md): Shopify, Shopify Plus - Ecommerce Platform - [Apiway](https://thirdpartyindex.com/vendors/apiway.md): Shopify Admin API, Shopify Managed Pricing - [Blinq](https://thirdpartyindex.com/vendors/blinq.md) - [Blue Clover Devices](https://thirdpartyindex.com/vendors/blue-clover-devices.md): Commerce - [Enzuzo](https://thirdpartyindex.com/vendors/enzuzo.md): Customer Billing - [Firmhouse](https://thirdpartyindex.com/vendors/firmhouse.md) - [Friendbuy](https://thirdpartyindex.com/vendors/friendbuy.md): E-Commerce Platform - [Iron Mountain](https://thirdpartyindex.com/vendors/iron-mountain.md): IT & Operational Support - [Nectar HR](https://thirdpartyindex.com/vendors/nectar-hr.md): E-commerce services - [Plivo](https://thirdpartyindex.com/vendors/plivo.md): Marketplace Integration via OAuth Token Authentication. - [Relay Commerce](https://thirdpartyindex.com/vendors/relay-commerce.md) - [Sendoso](https://thirdpartyindex.com/vendors/sendoso.md): E-commerce Services - [Viktor](https://thirdpartyindex.com/vendors/viktor.md): E-commerce integration (if enabled by customer) ## Service status Incidents it reported on its own status page. - Last 90 days: 2 reported incidents (0 major or critical, 1 minor, 1 with no impact stated) - Typical time to resolve: 46 min - Status page last read: 2026-11-12 - 2026-10-29: Some merchants encountering error messages within their admins (no impact stated) - 2026-10-08: Some merchants encountering error messages when trying to login to their admins (minor) ## Incidents reported by Shopify's subprocessors Incidents reported in the last 30 days on their own status pages by 7 vendors Shopify lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Kimi K3.1 Pro (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [Nebius](https://thirdpartyindex.com/vendors/nebius#status), which Shopify lists as a subprocessor, reported Token Factory connectivity loss in tf-us2 (no impact stated) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-11-11: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shopify lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-11-10: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [Nebius](https://thirdpartyindex.com/vendors/nebius#status), which Shopify lists as a subprocessor, reported Compute Cloud: some hosts unreachable in eu-north1 (major) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shopify lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-08: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor) - 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash US (minor) - 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-11-06: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [Nebius](https://thirdpartyindex.com/vendors/nebius#status), which Shopify lists as a subprocessor, reported Network problems (critical) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-05: [Nebius](https://thirdpartyindex.com/vendors/nebius#status), which Shopify lists as a subprocessor, reported Token Factory: some models unavailable in eu-north1 (major) - 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor) - 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor) - 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor) - 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash US (minor) - 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor) - 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [Nebius](https://thirdpartyindex.com/vendors/nebius#status), which Shopify lists as a subprocessor, reported Public API gateway partially unavailable in US-NORTH1 and US-CENTRAL1 (minor) - 2026-11-02: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Shopify lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-10-31: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor) - 2026-10-31: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-31: [Nebius](https://thirdpartyindex.com/vendors/nebius#status), which Shopify lists as a subprocessor, reported Token Factory: some dedicated endpoints partially unavailable (minor) - 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service degradation (no impact stated) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Shopify lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shopify lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [Nebius](https://thirdpartyindex.com/vendors/nebius#status), which Shopify lists as a subprocessor, reported Compute Cloud: disk images and snapshots partial unavailability (major) - 2026-10-28: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which Shopify lists as a subprocessor, reported Route delays in EU Region (minor) - 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor) - 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor) - 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shopify lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shopify lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shopify lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-27: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor) - 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shopify lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shopify lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Shopify lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Nebius](https://thirdpartyindex.com/vendors/nebius#status), which Shopify lists as a subprocessor, reported Token Factory 503 errors in eu-west2 (major) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shopify lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shopify lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shopify lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Shopify lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor) - 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Shopify lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shopify lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor) - 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shopify lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor) - 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor) - 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Shopify lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Shopify lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Elevated latency on some serverless models (no impact stated) - 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-18: [Nebius](https://thirdpartyindex.com/vendors/nebius#status), which Shopify lists as a subprocessor, reported Partial IAM and console unavailability (no impact stated) - 2026-10-18: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-18: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-17: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-17: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Nebius](https://thirdpartyindex.com/vendors/nebius#status), which Shopify lists as a subprocessor, reported CLI login issues (major) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Shopify lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Shopify lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-15: [Nebius](https://thirdpartyindex.com/vendors/nebius#status), which Shopify lists as a subprocessor, reported InfiniBand connectivity issues for GPU clusters in eu-west2 (major) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Shopify lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported CSP outage affecting multiple serverless models (minor) - 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor) - 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor) - 2026-10-14: [Nebius](https://thirdpartyindex.com/vendors/nebius#status), which Shopify lists as a subprocessor, reported Connectivity issues between eu-south1 and other Nebius regions (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [Nebius](https://thirdpartyindex.com/vendors/nebius#status), which Shopify lists as a subprocessor, reported InfiniBand connectivity issues for GPU clusters in eu-west2 (major) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Shopify lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Shopify lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Shopify lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/shopify ## Security contact From its security.txt (https://www.shopify.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/414)): - Contact: https://www.shopify.com/security-response - Contact: mailto:security@shopify.com - Disclosure policy: https://hackerone.com/shopify - Encryption key: https://www.shopify.com/shopify-security.pub - Acknowledgments: https://hackerone.com/shopify/thanks - Security jobs: https://www.shopify.com/careers - No expiry date --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api