# Shortcut Shortcut declares [33 subprocessors](https://thirdpartyindex.com/vendors/shortcut#subprocessors) in [its subprocessor list](https://www.shortcut.com/gdpr-subprocessors/), which we last checked on 2026-10-26 ([evidence](https://thirdpartyindex.com/evidence/112453)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Stripe](https://thirdpartyindex.com/vendors/stripe). No published changes since we first read it on 2026-10-17. [5 tracked vendors](https://thirdpartyindex.com/vendors/shortcut#used-by) name Shortcut as a subprocessor, including [Chronosphere](https://thirdpartyindex.com/vendors/chronosphere), [Vendr](https://thirdpartyindex.com/vendors/vendr) and [EventUp Planner](https://thirdpartyindex.com/vendors/eventup-planner). Shortcut (shortcut.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/shortcut - Documents last verified: 2026-10-26 - Transparency rating: 77/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 30 tracked vendors directly, 206 within two hops, 512 within three; 5 tracked vendors rely on it directly, 8 within two hops, 74 within three - Cite as: Shortcut, Third Party Index, https://thirdpartyindex.com/vendors/shortcut (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.shortcut.com/ | 2026-10-26 | 2026-10-26 | | Subprocessor list | https://www.shortcut.com/gdpr-subprocessors/ | 2026-10-26 | 2026-10-17 | | Privacy policy | https://www.shortcut.com/privacy/ | 2026-10-26 | 2026-10-17 | | Terms | https://www.shortcut.com/terms/ | 2026-10-26 | 2026-10-17 | | Security page | https://www.shortcut.com/security/ | 2026-10-26 | 2026-10-17 | | Status page | https://status.shortcut.com/ | 2026-10-26 | 2026-10-26 | ## Subprocessors (33) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Hosting | United States of America | 2026-10-17 | | [Amplitude](https://thirdpartyindex.com/vendors/amplitude.md) | Customer Management | United States of America | 2026-10-17 | | [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Artificial Intelligence | United States of America | 2026-10-17 | | [Apollo](https://thirdpartyindex.com/vendors/apollo.md) | Customer Communication | United States of America | 2026-10-17 | | [Apple](https://thirdpartyindex.com/vendors/apple.md) | App Store | United States of America | 2026-10-17 | | [Chameleon](https://thirdpartyindex.com/vendors/chameleon-intelligent-tech.md) | User Education | United States of America | 2026-10-17 | | [CKEditor](https://thirdpartyindex.com/vendors/ckeditor.md) | Document Editor | Poland | 2026-10-17 | | [Datafold](https://thirdpartyindex.com/vendors/datafold.md) | Data Analytics | United States of America | 2026-10-17 | | [Dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs.md) | Data Analytics | United States of America | 2026-10-17 | | [Fastly](https://thirdpartyindex.com/vendors/fastly.md) | Content Delivery Network | United States of America | 2026-10-17 | | [Fivetran](https://thirdpartyindex.com/vendors/fivetran.md) | Data Analytics | United States of America | 2026-10-17 | | [Formspree](https://thirdpartyindex.com/vendors/formspree.md) | Customer Communication | United States of America | 2026-10-17 | | [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Advertising Services | United States of America | 2026-10-17 | | [Google Analytics](https://thirdpartyindex.com/vendors/google-cloud.md) | Analytics | United States of America | 2026-10-17 | | [Hex](https://thirdpartyindex.com/vendors/hex.md) | Data Analytics | United States of America | 2026-10-17 | | [Hightouch](https://thirdpartyindex.com/vendors/hightouch.md) | Data Analytics | United States of America | 2026-10-17 | | [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | Customer Communication | United States of America | 2026-10-17 | | Ketch Kloud | Data Privacy | United States of America | 2026-10-17 | | [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly.md) | Feature Management | United States of America | 2026-10-17 | | [Luma](https://thirdpartyindex.com/vendors/luma.md) | Event Registration | United States of America | 2026-10-17 | | [Mailgun](https://thirdpartyindex.com/vendors/mailgun.md) | Email Processing | United States of America | 2026-10-17 | | [Not Just Tickets (Plain)](https://thirdpartyindex.com/vendors/plain.md) | Customer Support | United Kingdom | 2026-10-17 | | [Pendo](https://thirdpartyindex.com/vendors/pendo.md) | Customer Management | United States of America | 2026-10-17 | | [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Customer Management | United States of America | 2026-10-17 | | [Segment](https://thirdpartyindex.com/vendors/segment.md) | Analytics | United States of America | 2026-10-17 | | [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Error Tracking | United States of America | 2026-10-17 | | [Slack](https://thirdpartyindex.com/vendors/slack.md) | Internal Communication | United States of America | 2026-10-17 | | [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Data Warehouse | United States of America | 2026-10-17 | | [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Billing Processor | United States of America | 2026-10-17 | | Warmly.ai | Automation | United States of America | 2026-10-17 | | [WorkOS](https://thirdpartyindex.com/vendors/workos.md) | Authentication | United States of America | 2026-10-17 | | [Zapier](https://thirdpartyindex.com/vendors/zapier.md) | Automation | United States of America | 2026-10-17 | | [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Customer Support | United States of America | 2026-10-17 | Read from ([evidence](https://thirdpartyindex.com/evidence/112453)). CSV: https://thirdpartyindex.com/vendors/shortcut/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: SOC 2 ([evidence](https://thirdpartyindex.com/evidence/112454)) - Claimed: HIPAA, GDPR ([evidence](https://thirdpartyindex.com/evidence/112454)) ## Web Technologies Shortcut's homepage made 134 requests to 24 domains, 8 services controlled by another company, and 1 domain not identified. Loaded on 2026-10-17 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 8 third parties by category: Analytics 4 (Google Cloud, Segment, HubSpot, LinkedIn); Advertising 3 (X Corp., Microsoft, Reddit, Inc.); Cookie compliance 1 (usually detected as Cookie compliance: Ketch). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (8) - Google Cloud: 26 requests to google.com, doubleclick.net, googleadservices.com, googletagmanager.com; DoubleClick Floodlight, Google Ads Conversion Tracking, Google Analytics, Google Tag Manager (its subprocessor list names it too) - Segment: 17 requests to segment.com, segment.io; Amplitude, Segment 1.84.3 (its subprocessor list names it too) - HubSpot: 8 requests to hscollectedforms.net, hs-analytics.net, hs-banner.com, hs-scripts.com, hsadspixel.net, hubapi.com, hubspot.com; HubSpot, HubSpot Analytics (its subprocessor list names it too) - X Corp.: 5 requests to t.co, twitter.com, ads-twitter.com; Twitter Ads - LinkedIn: 4 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Microsoft: 3 requests to bing.com; Microsoft Advertising - Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads - Ketch: 2 requests to ketchcdn.com ### Unknown (1) Domains not identified yet: cr-relay.com ### First party (1) - Shortcut: 65 requests to shortcut.com; Amazon CloudFront, Amazon S3, Amazon Web Services, Astro, Google Ads, HTTP/3, Open Graph, Priority Hints, RSS 2 tracked companies loaded by the homepage are not in Shortcut's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (5) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Chronosphere](https://thirdpartyindex.com/vendors/chronosphere.md): Internal support collaboration - [EventUp Planner](https://thirdpartyindex.com/vendors/eventup-planner.md) - [FlowEQ](https://thirdpartyindex.com/vendors/floweq.md): Project management and collaboration - [KrakenD](https://thirdpartyindex.com/vendors/krakend.md) - [Vendr](https://thirdpartyindex.com/vendors/vendr.md): Product Management ## Service status Incidents it reported on its own status page. - Last 90 days: 3 reported incidents (0 major or critical, 3 minor, 0 with no impact stated) - Typical time to resolve: 52 min - Status page last read: 2026-10-26 - 2026-10-19: Outgoing Webhook Delay (minor) - 2026-10-19: Outgoing Webhook Delay (minor) - 2026-08-04: Search Indexing Behind (minor) - 2026-07-15: Newly created tokens via Shortcut MCP unable to write (major) - 2026-07-14: Shortcut MCP Unavailable (no impact stated) - 2026-06-30: Shortcut MCP Authentication Failure for Some Clients (major) - 2026-06-18: Shortcut MCP only exposes read-only tools (minor) - 2026-06-17: Shortcut MCP is slow or unresponsive (minor) ## Incidents reported by Shortcut's subprocessors Incidents reported in the last 30 days on their own status pages by 17 vendors Shortcut lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shortcut lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shortcut lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported MMS Delivery Delays from Twilio to C-Spire United States (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Shortcut lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-24: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Shortcut lists as a subprocessor, reported Delayed/Blocked Event Delivery to Amazon Kinesis Destination (no impact stated) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shortcut lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shortcut lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shortcut lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Shortcut lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-10-23: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Shortcut lists as a subprocessor, reported Elevated errors across SSO and AuthKit (major) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Shortcut lists as a subprocessor, reported Connection errors affecting Salesforce Pardot Zaps (major) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Shortcut lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Shortcut lists as a subprocessor, reported Streaming to External Destinations Unavailable (no impact stated) - 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Shortcut lists as a subprocessor, reported Amplitude Website Outage (no impact stated) - 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Shortcut lists as a subprocessor, reported Notice: Amplitude not impacted by recent PHP vulnerabilities (no impact stated) - 2026-10-22: [Chameleon Intelligent Tech](https://thirdpartyindex.com/vendors/chameleon-intelligent-tech#status), which Shortcut lists as a subprocessor, reported Chameleon response to PHP CVE-2026-109618 and CVE-2026-109619 (no impact stated) - 2026-10-22: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Shortcut lists as a subprocessor, reported dbt deps failures in dbt job runs and Studio (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Shortcut lists as a subprocessor, reported Security updates in progress for third-party software components (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Shortcut lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Shortcut lists as a subprocessor, reported Assessment of recently reported PHP vulnerabilities (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Shortcut lists as a subprocessor, reported Search results may be missing recent conversations (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shortcut lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Shortcut lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shortcut lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Shortcut lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Shortcut lists as a subprocessor, reported Increased latency processing integration webhooks (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Shortcut lists as a subprocessor, reported Delayed real-time updates in Zapier Tables (no impact stated) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Shortcut lists as a subprocessor, reported Upstream errors with the BambooHR integration (no impact stated) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Shortcut lists as a subprocessor, reported Sentry.io not loading in US region (critical) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Shortcut lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Shortcut lists as a subprocessor, reported Export API returns 500 errors across multiple organizations (minor) - 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Shortcut lists as a subprocessor, reported Sentry.io not loading (major) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Shortcut lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Shortcut lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-20: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Shortcut lists as a subprocessor, reported Delayed and stuck job runs in EMEA (minor) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Shortcut lists as a subprocessor, reported INC20000294 (critical) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Shortcut lists as a subprocessor, reported Sentry is down (critical) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Shortcut lists as a subprocessor, reported Elevated AuthKit Error Rates (major) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Apollo](https://thirdpartyindex.com/vendors/apollo#status), which Shortcut lists as a subprocessor, reported We’ve identified an issue causing performance degradation. The issue has been partially mitigated, and we’re continuing to investigate and work toward a full resolution. (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Shortcut lists as a subprocessor, reported INC20000290 (minor) - 2026-10-18: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-17: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Shortcut lists as a subprocessor, reported We are actively investigating an issue with our ingestion systems lagging (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Shortcut lists as a subprocessor, reported Errors publishing Zaps from Guided Templates with app approvals enabled (major) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Shortcut lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Shortcut lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Shortcut lists as a subprocessor, reported Radar SMS challenge failures for phone numbers in mainland China (+86) (major) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Shortcut lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which Shortcut lists as a subprocessor, reported Elevated 5xx Errors (15:11–15:32 UTC) (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Shortcut lists as a subprocessor, reported Intermittent dbt package download failures (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Shortcut lists as a subprocessor, reported Some scheduled job runs cancelled in US region (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Shortcut lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Shortcut lists as a subprocessor, reported Codex API: intermittent metadata access (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Shortcut lists as a subprocessor, reported Permission errors affecting shared Forms, Canvas, and Tables (no impact stated) - 2026-10-14: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Shortcut lists as a subprocessor, reported Delayed processing of some thread events (minor) - 2026-10-14: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Shortcut lists as a subprocessor, reported Zoom Team Chat App connection failure (no impact stated) - 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Shortcut lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Shortcut lists as a subprocessor, reported Unable to Access dbt Platform (critical) - 2026-10-13: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Shortcut lists as a subprocessor, reported Degraded Performance- Funnel charts renders as white text on a white/near-white background in light theme (no impact stated) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Shortcut lists as a subprocessor, reported INC20000277 (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telekom Germany (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Debugger Notification Delivery Issues (minor) - 2026-10-12: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Shortcut lists as a subprocessor, reported Git failures for GitLab-integrated accounts (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio South Africa Phone Numbers to Vodacom South Africa (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Romania (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Malaysia (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in Italy (minor) - 2026-10-12: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Shortcut lists as a subprocessor, reported Errors in Custom Actions and Zapier MCP requests due to duplicated query parameters (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Phone Number Purchase Failures in New Console (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Pelephone Israel (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to Pelephone Israel (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported WhatsApp Sandbox Message Processing Issues (minor) - 2026-10-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to Beeline Kazakhstan (minor) - 2026-10-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to DigiTel C.A. Venezuela (minor) - 2026-10-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Zamtel Zambia (minor) - 2026-10-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbers (minor) - 2026-10-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Elevated Errors Affecting Sip Domain Configuration (no impact stated) - 2026-10-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-10-09: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Shortcut lists as a subprocessor, reported Elevated errors across SSO and AuthKit sign-in (no impact stated) - 2026-10-09: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Shortcut lists as a subprocessor, reported zapier-dev-files.s3.amazonaws.com is tagged as "dangerous site" by Google (no impact stated) - 2026-10-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United States (minor) - 2026-10-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norway (minor) - 2026-10-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to TIM and Noverca Italia Srl Italy (minor) - 2026-10-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China (minor) - 2026-10-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'Ivoire (minor) - 2026-10-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to Verizon United States (minor) - 2026-10-08: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Shortcut lists as a subprocessor, reported Run logs and artifacts missing for some runs (US Cell 3, GCP) (minor) - 2026-10-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Norway (minor) - 2026-10-08: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Shortcut lists as a subprocessor, reported Delayed Slack, Discord and Microsoft Teams messages, and partial Sidekick outage. (minor) - 2026-10-08: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Shortcut lists as a subprocessor, reported Marketing email statistics are delayed (no impact stated) - 2026-10-08: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Shortcut lists as a subprocessor, reported BigQuery exports are lagging for US. (minor) - 2026-10-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Twilio SMS Delivery Issues (minor) - 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shortcut lists as a subprocessor, reported Issue with spend limits (no impact stated) - 2026-10-07: [Apollo](https://thirdpartyindex.com/vendors/apollo#status), which Shortcut lists as a subprocessor, reported Dialer Partial Outage (minor) - 2026-10-07: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Shortcut lists as a subprocessor, reported Listing threads via the Plain MCP server is failing (major) - 2026-10-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States (minor) - 2026-10-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor) - 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shortcut lists as a subprocessor, reported Elevated errors on platform.claude.com (major) - 2026-10-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor) - 2026-10-07: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Shortcut lists as a subprocessor, reported Plain availability issues (critical) - 2026-10-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States (minor) - 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shortcut lists as a subprocessor, reported Elevated errors loading usage data on platform.claude.com (major) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Movistar El Salvador (minor) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to O! Kyrgyzstan (minor) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memory (minor) - 2026-10-06: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Shortcut lists as a subprocessor, reported Sentry dashboard down (critical) - 2026-10-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Shortcut lists as a subprocessor, reported INC20000263 (major) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-06: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shortcut lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan (minor) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger (minor) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United States (minor) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Guinea (minor) - 2026-10-06: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Shortcut lists as a subprocessor, reported Elevated Swish errors (no impact stated) - 2026-10-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-05: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Shortcut lists as a subprocessor, reported Guides and Surveys Service Disruption (no impact stated) - 2026-10-05: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Shortcut lists as a subprocessor, reported Logging into Zapier using Facebook or Microsoft SSO shown a blank page after authentication. (major) - 2026-10-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-05: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shortcut lists as a subprocessor, reported Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 (major) - 2026-10-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbers (minor) - 2026-10-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France (minor) - 2026-10-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Delayed Messaging Logs and Status Callbacks in IE1 Region (minor) - 2026-10-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Cellcom Israel (minor) - 2026-10-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Degraded Service in london-ix edge in ie1 TNX (minor) - 2026-10-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to Banglalink Bangladesh (minor) - 2026-10-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to Magti GSM Georgia (minor) - 2026-10-03: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which Shortcut lists as a subprocessor, reported Delays in Guarded Rollouts, Progressive Rollouts, Release Pipelines, and Experimentation (minor) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Hi3G Italy (minor) - 2026-10-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Shortcut lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Programmable Messaging API Errors (no impact stated) - 2026-10-02: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Shortcut lists as a subprocessor, reported Amplitude- Platform Loading Issues (no impact stated) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported 500 Errors for Conversations Classic Conversations Updates (minor) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Messaging Event Delays for Comms API (minor) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Increased Email Deferrals and Delays in Deliveries (no impact stated) - 2026-10-02: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which Shortcut lists as a subprocessor, reported Elevated error rates in the LaunchDarkly application (minor) - 2026-10-02: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Shortcut lists as a subprocessor, reported Increased errors for Wizard CLI requests using Anthropic models (minor) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Telenet BidCo NV Belgium (minor) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone Netherlands (minor) - 2026-10-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India (minor) - 2026-10-01: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Shortcut lists as a subprocessor, reported Elevated errors for Audit Logs (minor) - 2026-10-01: [Pendo](https://thirdpartyindex.com/vendors/pendo#status), which Shortcut lists as a subprocessor, reported Some Customers Unable to Connect to Pendo MCP (minor) - 2026-10-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported A2P Campaign Registration Delays (minor) - 2026-10-01: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shortcut lists as a subprocessor, reported Delayed credits on the Claude Platform (minor) - 2026-10-01: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Shortcut lists as a subprocessor, reported Elevated API and AuthKit errors for some requests (Columbus, OH region) (minor) - 2026-10-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain (minor) - 2026-10-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States (minor) - 2026-10-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spain (minor) - 2026-10-01: [Pendo](https://thirdpartyindex.com/vendors/pendo#status), which Shortcut lists as a subprocessor, reported Pairing in Mobile is Not Functional (major) - 2026-10-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Shortcut lists as a subprocessor, reported Elevated API errors (no impact stated) - 2026-10-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to Kolbi Costa Rica (minor) - 2026-09-30: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Shortcut lists as a subprocessor, reported dbt deps failures impacting private packages (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to Tigo Guatemala (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Wind Tre Italy (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Delivery Failures From Verify to China (minor) - 2026-09-30: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Shortcut lists as a subprocessor, reported Microsoft Teams authorization issues (minor) - 2026-09-30: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Shortcut lists as a subprocessor, reported Sidekick is temporarily unavailable (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to Vodafone Netherlands (minor) - 2026-09-30: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which Shortcut lists as a subprocessor, reported Route delays in EU Region (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Messaging Logs API Latency & Errors (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala (minor) - 2026-09-30: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Shortcut lists as a subprocessor, reported Visa authorization errors (no impact stated) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Tigo Guatemala (minor) - 2026-09-29: [Hightouch](https://thirdpartyindex.com/vendors/hightouch#status), which Shortcut lists as a subprocessor, reported Slow Application Loading and Intermittent UI Errors (minor) - 2026-09-29: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Shortcut lists as a subprocessor, reported Ari Playground is broken across all workspaces (major) - 2026-09-29: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Shortcut lists as a subprocessor, reported Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude API (major) - 2026-09-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Flex Plugins CLI Is Degraded (minor) - 2026-09-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Bulk Messaging API Errors (no impact stated) - 2026-09-28: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Shortcut lists as a subprocessor, reported We are actively investigating an incident in our data exports (minor) - 2026-09-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-09-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to CTBC Brazil (minor) - 2026-09-28: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Shortcut lists as a subprocessor, reported Azure DevOps connections failing: expired OAuth client secret (AADSTS7000222) (minor) - 2026-09-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom (minor) - 2026-09-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in Spain (minor) - 2026-09-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Shortcut lists as a subprocessor, reported SMS Delivery Delays from Twilio to Proximus Belgium (minor) - 2026-09-27: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Shortcut lists as a subprocessor, reported INC20000239 (critical) - 2026-09-27: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Shortcut lists as a subprocessor, reported Elevated API Errors (major) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/shortcut --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api