# Sidetrade

Sidetrade (sidetrade.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/sidetrade
- Documents last verified: 2026-10-08
- Transparency rating: 71/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 7 tracked vendors directly, 83 within two hops, 335 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Sidetrade, Third Party Index, https://thirdpartyindex.com/vendors/sidetrade (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.sidetrade.com/sidetrade-sub-processors-list | 2026-10-08 | 2026-10-08 |
| Data processing addendum | https://www.sidetrade.com/data-processing-addendum | 2026-10-08 | 2026-10-08 |
| Privacy policy | https://www.sidetrade.com/privacy-policy/ | 2026-10-08 | 2026-10-08 |
| Terms | https://www.sidetrade.com/terms-of-use/ | 2026-10-08 | 2026-10-08 |

## Subprocessors (18)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| ABBYY | (Optical Character Recognition (OCR); Cash Application (Optical Character Recognition (OCR) of Remittance e-mail content). Used by Sidetrade to scan and identify content of remittance emails transferred by Customer to Sidetrade | Servers located in Netherlands | 2026-10-08 |
| AIIM | Paper mailing services | Servers in Canada | 2026-10-08 |
| Amalto Technologies Corporation | Support, Maintenance, Implementation and training | USA only for the Customers based in Americas | 2026-10-08 |
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Hosting (back-up); Hosting (back-up) (ETL layer that manages the transformation of customer-specific and third-party bank formats into formats supported by the Sidetrade Cash application.) | Servers located in Frankfurt (Germany) | 2026-10-08 |
| Cognizant Technology Solutions | Credit Risk Expert – Hosting – Azure Managed Service Provider | Tulsa, OK USA | 2026-10-08 |
| [Digital Ocean](https://thirdpartyindex.com/vendors/digitalocean.md) | Hosting; Hosting (ETL layer that manages the transformation of customer-specific and third-party bank formats into formats supported by the Sidetrade Cash application.) | Servers located in Frankfurt (Germany)for the Customers based in Europe & Toronto (Canada) for the Customers based in Americas | 2026-10-08 |
| Docaposte | Sidepaperless Letters | Ivry-sur-Seine, France | 2026-10-08 |
| DOCEBO France SAS | Training & documentation platform | Servers located in Ireland | 2026-10-08 |
| DOCUSEND | Mailing Services in the US | Servers located in the US | 2026-10-08 |
| [Elevenlabs](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | Collection Caller Agent including the Gemini or Open AI’s LLMs | Servers located in the USA | 2026-10-08 |
| Intecsoft Utilities GmbH & Co. KG | Maintenance DebITEX SAP interface (Only if SAP interface is part of the scope of services) | Germany | 2026-10-08 |
| [MAILJET](https://thirdpartyindex.com/vendors/mailjet.md) | Global e-mail Services | Servers located in Germany & Belgium | 2026-10-08 |
| Marcorp IT Professionals | Credit Risk Expert – Support, Maintenance, Implementation | Cape Town, South Africa | 2026-10-08 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Credit Risk Expert – Hosting | San Antonio, TX (primary server), USA; Chicago, IL USA (back-up) | 2026-10-08 |
| [Mongo DB](https://thirdpartyindex.com/vendors/mongodb.md) | Credit Risk Expert – Online Credit database management | Data in Azure in San Antonio, TX USA | 2026-10-08 |
| Opportunity SAS | SMS Shipping | Paris, France | 2026-10-08 |
| Sutter Dialog GmbH & Co. KG | First Level Support | Germany | 2026-10-08 |
| [TWILIO](https://thirdpartyindex.com/vendors/twilio.md) | Cash Application (Remittance e-mails parsing). Used by Sidetrade to parse remittance emails content transferred by Customer to Sidetrade; VoiP Provider | Servers located in USA; Servers located in the USA | 2026-10-08 |

Read from ([evidence](https://thirdpartyindex.com/evidence/64109)). CSV: https://thirdpartyindex.com/vendors/sidetrade/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

### Its own affiliates (3)

- Sidetrade Limited (France; Ireland)
- Sidetrade Canada Ltd (Calgary, Canada)
- Sidetrade UK Limited (London, United Kingdom; Londres, United Kingdom; United Kingdom)

## Subprocessor of (0)

No tracked vendor lists it.

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api