# SignNow

SignNow is part of [AIRSLATE](https://thirdpartyindex.com/vendors/airslate), whose subprocessor list declares [17 subprocessors](https://thirdpartyindex.com/vendors/airslate#subprocessors), which we last checked on 2026-11-11. We have not found a separate list published by SignNow.

SignNow (signnow.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/signnow
- Documents last verified: 2026-11-11
- Transparency rating: 44/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Part of: [AIRSLATE](https://thirdpartyindex.com/vendors/airslate)
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: SignNow, Third Party Index, https://thirdpartyindex.com/vendors/signnow (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.signnow.com/trust | 2026-11-11 | 2026-11-05 |
| Data processing addendum | https://www.signnow.com/gdpr | 2026-11-11 | 2026-11-05 |
| Privacy policy | https://legal.signnow.com/privacy-notice | 2026-11-11 | 2026-10-27 |
| Security page | https://www.signnow.com/security | 2026-11-11 | 2026-11-05 |
| Status page | https://status.signnow.com/ | 2026-11-11 | 2026-11-11 |
| Subprocessor list (parent company's) | https://policies.airslate.com/subprocessors | 2026-11-11 | 2026-09-29 |
| Terms (parent company's) | https://policies.airslate.com/terms | 2026-11-11 | 2026-10-27 |

## Subprocessors (0)

It publishes no list of its own; its parent company AIRSLATE lists 17: https://thirdpartyindex.com/vendors/airslate.md

## Web Technologies

SignNow's homepage made 109 requests to 12 domains, and 5 services controlled by another company. Loaded on 2026-10-12 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

5 third parties by category: Advertising 2 (Google Cloud, Microsoft); Analytics 1 (ZoomInfo); Live chat 1 (reviewed: Intercom); Cart abandonment 1 (UpSellit). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (5)

- Google Cloud: 22 requests to google.com, doubleclick.net, googleadservices.com, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Sign-in, Google Tag Manager
- Microsoft: 8 requests to bing.com; Microsoft Advertising
- Intercom: 7 requests to intercom.io, intercomcdn.com
- ZoomInfo: 3 requests to zi-scripts.com, zoominfo.com; Zoominfo
- UpSellit: 1 request to upsellit.com; UpSellit

### Affiliates (1)

- DocHub: 2 requests to mrkhub.com

### First party (1)

- SignNow: 66 requests to signnow.com; Cloudflare, Envoy, HSTS, Intercom, Laravel, Open Graph, PHP, PWA, jQuery 3.7.1

4 tracked companies loaded by the homepage are not in SignNow's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 1 reported incidents (0 major or critical, 1 minor, 0 with no impact stated)
- Typical time to resolve: 8 min
- Status page last read: 2026-11-12
- 2026-09-04: University SignNow Unavailable (minor)
- 2026-05-27: Error when sending a document (minor)
- 2026-05-06: Team documents are not displaying properly (minor)
- 2026-03-11: Issue with sending SMS invites (major)
- 2026-02-27: Microsoft Email Filtering Impact on SignNow Invite Delivery (no impact stated)
- 2026-02-10: Website is not loading properly (minor)
- 2026-01-22: Email Delivery Delays (no impact stated)
- 2026-01-08: Issue with Support Email Delivery (no impact stated)

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
