# Simetrik Simetrik declares [8 subprocessors](https://thirdpartyindex.com/vendors/simetrik#subprocessors) in [its subprocessor list](https://trust.simetrik.com/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/54363)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Datadog](https://thirdpartyindex.com/vendors/datadog). No published changes since we first read it on 2026-09-23. Simetrik (simetrik.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/simetrik - Documents last verified: 2026-11-11 - Transparency rating: 85/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 6/8 (partial); Purposes 5/7 (partial); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 6 tracked vendors directly, 52 within two hops, 212 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: Simetrik, Third Party Index, https://thirdpartyindex.com/vendors/simetrik (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.simetrik.com/ | 2026-11-11 | 2026-11-11 | | Subprocessor list | https://trust.simetrik.com/subprocessors | 2026-11-11 | 2026-10-06 | | Data processing addendum | https://simetrik.com/data-processing-addendum/ | 2026-11-11 | 2026-10-28 | | Privacy policy | https://simetrik.com/privacy-notice/ | 2026-11-11 | 2026-10-28 | | Security page | https://simetrik.com/security/ | 2026-11-11 | 2026-10-28 | | Status page | https://status.simetrik.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (8) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud service provider; Core Product Shared Responsability Model | US, MX, BR or IN | 2026-10-01 | | [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse.md) | ClickHouse is currently in the onboarding phase. At this stage, the service is being assessed and has not yet been enabled for production data processing within the Simetrik platform. | Data Warehouse | 2026-10-01 | | [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Core Product | Logging & Monitoring | 2026-10-01 | | [Google Cloud Plataform](https://thirdpartyindex.com/vendors/google-cloud.md) | — | — | 2026-10-01 | | [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | Shared Responsability Model | Identity provider | 2026-10-01 | | Microsoft Corporation / Microsoft Azure | — | — | 2026-10-01 | | [Okta and Auth0](https://thirdpartyindex.com/vendors/okta.md) | Authentication (Single Sign On - Integrations) Auth0 supports enterprise providers out of the box. Compliance Auth0 maintains and meets the requirements for multiple compliance frameworks and certifications. Token functionality There are two types of tokens that are related to identity: ID tokens and access tokens.; Identity provider | US | 2026-10-01 | | [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Data Warehouse; Data and analytics Shared Responsability Model Security Features | US, BR, MX, EU or IN | 2026-10-01 | Read from ([evidence](https://thirdpartyindex.com/evidence/9163)). CSV: https://thirdpartyindex.com/vendors/simetrik/subprocessors.csv ## Compliance As its trust center lists them. - Audited: SOC 1, SOC 2, SOC 3, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701 ([evidence](https://thirdpartyindex.com/evidence/9569)) ## Web Technologies Simetrik's homepage made 122 requests to 14 domains, and 7 services controlled by another company. Loaded on 2026-11-09 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 7 third parties by category: Advertising 1 (usually detected as Advertising: Microsoft); Analytics 1 (Cloudflare); Tag managers 1 (Google Cloud); Marketing automation 1 (Apollo); Live chat 1 (Qualified.com, Inc.); Cookie compliance 1 (CookieYes); Issue trackers 1 (usually detected as Issue trackers: Sentry). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (7) - Qualified.com, Inc.: 35 requests to qualified.com; Qualified - CookieYes: 9 requests to cdn-cookieyes.com, cookieyes.com; CookieYes - Google Cloud: 4 requests to doubleclick.net, google.com, googletagmanager.com, youtube.com; Google Tag Manager (its subprocessor list names it too) - Apollo: 3 requests to aplo-evnt.com, apollo.io; Apollo.io - Cloudflare: 2 requests to cloudflare.com, cloudflareinsights.com; Cloudflare Browser Insights, cdnjs - Microsoft: 2 requests to clarity.ms - Sentry: 1 request to sentry.io ### First party (1) - Simetrik: 66 requests to simetrik.com; HSTS, Linkedin Ads, Linkedin Insight Tag, LottieFiles 5.7.4, Microsoft Clarity, MySQL, Nginx, Open Graph, PHP, RSS, Sentry, Slick, WPML 4.7.6, WordPress, Yoast SEO 27.8, ZURB Foundation 6.5.3, jQuery 2.1.1, jQuery Migrate 3.4.1 5 tracked companies loaded by the homepage are not in Simetrik's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (0) No tracked vendor lists it. ## Service status Incidents it reported on its own status page. - Last 90 days: 1 reported incidents (0 major or critical, 0 minor, 1 with no impact stated) - Typical time to resolve: 7 h 51 min - Status page last read: 2026-11-12 - 2026-10-21: \[IRELAND\] Universal Reconciliator API service Outage (no impact stated) - 2026-07-31: Delays and Errors in File Uploads (no impact stated) - 2026-07-24: Issues Uploading Files to Data Sources (minor) - 2026-07-23: Dashboard Performance Issues (minor) - 2026-07-15: \[BRAZIL\] Universal Reconciliator API service Outage (major) - 2026-05-26: \[BRAZIL\] Authentication service Outage (major) - 2026-04-08: \[MEXICO\] Authentication service Outage (major) - 2026-03-30: \[GLOBAL\] Service Disruption in Dashboard Visual Downloads (minor) ## Incidents reported by Simetrik's subprocessors Incidents reported in the last 30 days on their own status pages by 3 vendors Simetrik lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Simetrik lists as a subprocessor, reported INC20000347 (minor) - 2026-11-11: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Simetrik lists as a subprocessor, reported Provisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Simetrik lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Simetrik lists as a subprocessor, reported INC20000336 (minor) - 2026-11-02: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Simetrik lists as a subprocessor, reported SQL Console database connection outage (minor) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Simetrik lists as a subprocessor, reported INC20000321 (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Simetrik lists as a subprocessor, reported INC20000319 (minor) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Simetrik lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Simetrik lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-23: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Simetrik lists as a subprocessor, reported Degraded support ticket submission and response (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Simetrik lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Simetrik lists as a subprocessor, reported INC20000299 (minor) - 2026-10-20: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Simetrik lists as a subprocessor, reported Google Cloud Outage (minor) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Simetrik lists as a subprocessor, reported INC20000294 (critical) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Simetrik lists as a subprocessor, reported INC20000290 (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Simetrik lists as a subprocessor, reported INC20000287 (critical) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Simetrik lists as a subprocessor, reported INC20000277 (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/simetrik --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api