# SimSpace

SimSpace (simspace.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/simspace
- Documents last verified: 2026-10-07
- Transparency rating: 27/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Cite as: SimSpace, Third Party Index, https://thirdpartyindex.com/vendors/simspace (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.simspace.com/ | 2026-10-07 | 2026-09-30 |
| Privacy policy | https://simspace.com/privacy-policy/ | 2026-10-07 | 2026-09-30 |
| Terms | https://simspace.com/terms-of-use/ | 2026-10-07 | 2026-09-30 |
| Status page | https://status.simspace.com/ | 2026-10-07 | 2026-10-07 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, ISO/IEC 27001, CSA STAR ([evidence](https://thirdpartyindex.com/evidence/21014))
- Claimed: GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/21014))

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (0 major or critical, 0 minor, 2 with no impact stated)
- Typical time to resolve: 37 h 6 min
- Status page last read: 2026-10-07
- 2026-09-15: Partial Outage on Portal-EU - Port Mirror Range Deployment Failures (no impact stated)
- 2026-07-24: Partial Outage when building a range from a Network Spec (no impact stated)
- 2026-01-10: Portal-EU Login Issues (no impact stated)
- 2026-01-09: Portal-EU: Login Outage (critical)
- 2025-11-18: Cloudflare DNS Outage (major)
- 2025-10-31: Portal.simspace.com login issues (major)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
