# Sinch

Sinch declares [75 subprocessors](https://thirdpartyindex.com/vendors/sinch#subprocessors), plus 21 of its own affiliates, in [its subprocessor list](https://sinch.com/legal/data-protection-agreement-sub-processors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/206538)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). The list last changed on 2026-11-03: 0 added, 0 removed, 1 changed. [40 tracked vendors](https://thirdpartyindex.com/vendors/sinch#used-by) name Sinch as a subprocessor, including [Twilio](https://thirdpartyindex.com/vendors/twilio), [Sentry](https://thirdpartyindex.com/vendors/sentry) and [SendGrid](https://thirdpartyindex.com/vendors/sendgrid).

Sinch (sinch.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/sinch
- Documents last verified: 2026-11-11
- Transparency rating: 89/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 41 tracked vendors directly, 202 within two hops, 639 within three; 40 tracked vendors rely on it directly, 1533 within two hops, 2670 within three
- Cite as: Sinch, Third Party Index, https://thirdpartyindex.com/vendors/sinch (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.sinch.com/ | 2026-11-11 | 2026-11-05 |
| Subprocessor list | https://sinch.com/legal/data-protection-agreement-sub-processors/ | 2026-11-11 | 2026-11-03 |
| Data processing addendum | https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/data-processing-agreement/ | 2026-11-11 | 2026-09-21 |
| Privacy policy | https://sinch.com/legal/privacy-notice/ | 2026-11-11 | 2026-09-21 |
| Terms | https://sinch.com/legal/terms-and-conditions/ | 2026-11-11 | 2026-09-21 |
| Security page | https://sinch.com/voice/security/ | 2026-11-11 | 2026-09-21 |
| Status page | https://status.sinch.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (75)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Ably Realtime Ltd](https://thirdpartyindex.com/vendors/ably.md) | Cloud Service; for Live Updates | EU | 2026-10-06 |
| Advania Sverige AB Fredsborgsgatan 24 | Operations | Sweden | 2026-09-22 |
| [Aiven Limited](https://thirdpartyindex.com/vendors/aiven.md) | Infrastructure | Brazil; India; EU; EU, US, | 2026-10-10 |
| [Akixi Limited](https://thirdpartyindex.com/vendors/akixi.md) | Call center reports | US | 2026-09-22 |
| [Amazon Web Services Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | A2P Monetization only: Managed Service; Contact Pro: Hosting, Conversation content analysis; Hosting | A2P Monetization: Ireland; EU1; Brazil; BR1; Campaigns: EU; eu-west 3, USA; us-east 1; Canada; CA1; Contact Pro: US; Conversation API: USA & Brazil; Fax API: US; Functions: US; Germany; EU2; Ireland; EU1; Messaging (MM2): US; Messaging: Australia; AU1; Sweden; EU6; USA; US1, US2, US6; Verification: Germany, Ireland, USA, Singapore, India | 2026-10-26 |
| [Amazon Web Services Australia Pty Ltd](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Hosting | Australia | 2026-10-26 |
| [Amazon Web Services EMEA SARL](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Contact Pro: Hosting, Conversation content analysis; Hosting; Voice API only: Text to Speech | Chatlayer, Engage Classic (MessengerPeople): Ireland; EU1, Germany; EU2; Contact Pro: Germany; Conversation API: EU; Fax API: US; Messaging: Ireland; EU 1; Number Lookup: EU, US; Omnichannel Connector: EU (Ireland); Sinch Engage (MessageMedia): Ireland; Voice API and In-App Calling: Australia, Brazil, Germany, Singapore, USA | 2026-10-26 |
| Amazon Web Services South Africa (Pty) Ltd | Contact Pro: Hosting | Contact Pro: South Africa | 2026-10-26 |
| [Amplitude](https://thirdpartyindex.com/vendors/amplitude.md) | Service used; analytics of; platform usage.; to track web | US | 2026-09-22 |
| [AppCues Inc.](https://thirdpartyindex.com/vendors/appcues.md) | Infrastructure,; User Onboarding,; announcements; feature release | USA | 2026-10-06 |
| [Apple Inc.](https://thirdpartyindex.com/vendors/apple.md) | Hosting,; Infrastructure; and Delivery; of Messages | Global | 2026-09-22 |
| Ascenty Data Centers e Telecomunicações S/A. | Hosting and; Infrastructure; | BR | 2026-09-22 |
| [AssemblyAI, Inc.](https://thirdpartyindex.com/vendors/assemblyai.md) (AI model provider: AssemblyAI) | Speech-to-text; content analysis; conversation; conversions and | EU (Ireland), US | 2026-09-22 |
| [Atlassian Corporation](https://thirdpartyindex.com/vendors/atlassian.md) | Incident Management; Support ticket; tracking, | Mailjet, Mailgun; US, Global; USA & EU | 2026-09-22 |
| [Chargebee](https://thirdpartyindex.com/vendors/chargebee.md) | Billing | EU | 2026-10-06 |
| [CloudAMQP](https://thirdpartyindex.com/vendors/84codes.md) | Infrastructure | EU | 2026-09-22 |
| [CloudFlare, Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | Infrastructure | EU | 2026-10-06 |
| [Cloudinary Ltd](https://thirdpartyindex.com/vendors/cloudinary.md) | (US/AU); MMS Hosting | US | 2026-09-22 |
| Collaboration Betters The World APAC Limited | Development; Service support; provisioning, | Hong Kong; Vietnam, | 2026-09-22 |
| [ConfigCat](https://thirdpartyindex.com/vendors/configcat.md) | Application feature; flagging | EU | 2026-10-06 |
| Cyclelogic do Brasil Mobile Solutions Ltda. | Service Provisioning and Support | LATAM | 2026-10-06 |
| Cyclelogic México S. de R.L de CV. | Service Provisioning and Support | Mexico | 2026-09-22 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Observability | USA; EU | 2026-10-10 |
| [Deel Inc.](https://thirdpartyindex.com/vendors/deel.md) | Customer Support,; Project Management, Deployment, Service Provisioning, Managed; Services | Global | 2026-09-22 |
| [Deepgram, Inc.](https://thirdpartyindex.com/vendors/deepgram.md) (AI model provider: Deepgram) | Chatlayer Voicebots: Text To speech and Speech to Text capabilities | EU | 2026-10-26 |
| Emagine Consulting AB | & support and; Customer Support; Service provisioning | EU | 2026-09-22 |
| Emagine Poland | (WhatsApp): Service Provisioning,; Customer Support; Development and; Rich Messaging | EU | 2026-09-22 |
| Enghouse Systems Limited | Generates billing; data and invoices; for UCaaS customers | US | 2026-09-22 |
| [Equinix Inc.](https://thirdpartyindex.com/vendors/equinix.md) | Hosting | USA, US5 | 2026-09-22 |
| [Equinix do Brasil Soluções de Tecnologia em Informática S.A.](https://thirdpartyindex.com/vendors/equinix.md) | Hosting and; Infrastructure; | BR | 2026-09-22 |
| Extrinsica Global Ltd | Hosting | USA, US7 | 2026-09-22 |
| Force Technology Inc., (Paragon) | Hosting; and Infrastructure | EU | 2026-09-22 |
| GlobalConnect AB | Hosting | Sweden, EU3 | 2026-09-22 |
| [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Chatlayer Voicebots: Speech to Text, Text to Speech; Chatlayer: Hosting, Machine Learning;; Hosting and Infrastructure; In-App Calling only: Push notifications to devices.; MailGun: Cloud datacenters; Messaging (MM2): Data Storage; | AU: australia-southeast1 (Sydney, Australia); EU: europe-west1 (St. Ghislain, Belgium); Mailgun: US: us-west1 (Oregon, US), us-east4 (N. Virginia, US); USA, EU, AU | 2026-11-03 |
| [Google Cloud EMEA Ltd](https://thirdpartyindex.com/vendors/google-cloud.md) | Chatlayer Voicebots: Text to Speech, Speech to Text; Chatlayer: Hosting, Machine Learning;; MessengerPeople: Hosting; | Chatlayer,; Germany; EU2 | 2026-10-26 |
| [Google Cloud France SARL](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud datacenters | (Germany & Belgium); EU | 2026-09-22 |
| [Hetzner Online GmbH](https://thirdpartyindex.com/vendors/hetzner-online.md) | WhatsApp Hosting | EU | 2026-09-22 |
| Huawei Inc. | Push notifications; to devices | — | 2026-09-22 |
| InfoBank Corporation | Hosting | South Korea | 2026-09-22 |
| Inteliquent Inc. | Service Provisioning and Support, Development | US | 2026-10-06 |
| J-Labs sp. z.o.o | Conversation API: Service Provisioning, Development and Support; Service Provisioning and Support | EU | 2026-10-06 |
| Jibe Mobile Inc. | Service Provisioning; and Support | EU; USA; Brazil | 2026-10-10 |
| [Logrocket](https://thirdpartyindex.com/vendors/logrocket.md) | Service used to; action on our; debug errors; platform to; track customer | US | 2026-09-22 |
| [MacStadium Inc.](https://thirdpartyindex.com/vendors/macstadium.md) | Cloud datacenters | USA | 2026-09-22 |
| [Mailgun Technologies, Inc.](https://thirdpartyindex.com/vendors/mailgun.md) | Customer Support, Project Management, Deployment, Service Provisioning, Managed Services, Mailjet: Support | USA | 2026-09-22 |
| [Mailjet SAS](https://thirdpartyindex.com/vendors/mailjet.md) | Customer Support, Project Management, Deployment, Service Provisioning, Managed Services | EU (France) | 2026-09-22 |
| Message4U Pty Ltd | Service Provisioning and Support, Development | Australia; EU | 2026-10-10 |
| MessageMedia Europe Limited | Service Provisioning and Support, Development | EU | 2026-09-22 |
| MessageMedia U.S.A. Inc. | Service Provisioning and Support, Development | USA | 2026-09-22 |
| [Meta Platforms, Inc.](https://thirdpartyindex.com/vendors/meta.md) | Delivery of messages | Global | 2026-09-22 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Chatlayer Voicebots: Speech to Text, Text to Speech; Chatlayer: Machine Learning;; Voice API: Text To speech capabilities, Machine Learning | USA; EU | 2026-10-26 |
| [Moesif](https://thirdpartyindex.com/vendors/moesif.md) | Observability | US | 2026-09-22 |
| [MongoDB Limited](https://thirdpartyindex.com/vendors/mongodb.md) | Hosting and Infrastructure | Chatlayer, Engage Classic (MessengerPeople): EU; Sinch Engage (MessageMedia): EU or AU | 2026-09-22 |
| Nedimix S.A. | Support | BR, EU | 2026-10-06 |
| NHN Corporation | Delivery of messages | South Korea | 2026-09-22 |
| [OpenAI, LLC](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Machine Learning | EU | 2026-09-22 |
| [Oracle Svenska AB](https://thirdpartyindex.com/vendors/oracle.md) | Database, Infrastructure, Support | EU | 2026-10-06 |
| OrecX (subsidiary of CallMiner) | Recording call audio | US | 2026-09-22 |
| [PingCap Ltd](https://thirdpartyindex.com/vendors/pingcap-us.md) | — | AU, EU; and USA | 2026-09-22 |
| [Raintank Inc., dba Grafana Labs](https://thirdpartyindex.com/vendors/grafana.md) | Analytics and logs | EU; USA | 2026-10-10 |
| [RedHat Limited](https://thirdpartyindex.com/vendors/red-hat.md) | OS, Support | EU | 2026-10-06 |
| Reseau Group | Support | US; India | 2026-10-10 |
| [Scaleway SAS (previously Online SAS)](https://thirdpartyindex.com/vendors/scaleway.md) | Hosting; and Infrastructure | France | 2026-09-22 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Infrastructure,; Observability | USA | 2026-10-06 |
| [SFDC Ireland Ltd](https://thirdpartyindex.com/vendors/salesforce.md) | Processing; of customer data | AU; US, EU (Germany), | 2026-09-22 |
| [Simple Texting LLC](https://thirdpartyindex.com/vendors/simple-texting.md) | Service Provisioning and Support, Development | USA | 2026-09-22 |
| [Stripe Payments Europe, Limited](https://thirdpartyindex.com/vendors/stripe.md) | Billing; Mailjet & Mailgun:; Support billing and; payment systems | EU; USA, EU (Ireland) | 2026-09-22 |
| Tangent Internaltional Limited | Customer Support,; Managed Services; Project Management, Deployment, Service Provisioning, | Global | 2026-10-06 |
| [TD Synnex](https://thirdpartyindex.com/vendors/td-synnex.md) | Hardware Support | EU | 2026-09-22 |
| Tencent Holdings Ltd. | Message Delivery to WeChat Recipients | Brazil; EU, USA, | 2026-09-28 |
| TransUnion/NeuStar | Attestestion; STIR/SHAKEN | USA | 2026-09-22 |
| [Userlist, Inc.](https://thirdpartyindex.com/vendors/userlist.md) | Analytics | US | 2026-09-22 |
| VAT Compliance UK Limited | Processing billing data to generate, distribute, and report compliant electronic invoices to customers (OTC), as well as receiving and processing incoming supplier electronic invoices for Accounts Payable and Source-to-Pay (S2P) operations. | Ireland; Netherlands; Germany; South Africa | 2026-10-10 |
| [Zendesk, Inc.](https://thirdpartyindex.com/vendors/zendesk.md) | Customer support; platform | USA; EU; and APAC | 2026-10-10 |
| Zesium Mobile DOO, Serbia | Service Provisioning; and Support | EU | 2026-09-22 |

Read from ([evidence](https://thirdpartyindex.com/evidence/53742)). CSV: https://thirdpartyindex.com/vendors/sinch/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai

### Its own affiliates (21)

- Sinch America Inc. (US)
- Sinch Australia Pty Ltd (Australia)
- Sinch BR S.A. (Brazil)
- Sinch Cloud Communication Services India Pvt Ltd (India; APAC)
- Sinch Colombia S.A.S (LATAM)
- Sinch Communications Canada Inc. (Canada)
- Sinch Communications Spain SL (EU)
- Sinch de Peru S.A.C (LATAM)
- Sinch Denmark Aps (EU)
- Sinch DMCC (UAE Dubai) (UAE)
- Sinch Finland Oy (EU)
- Sinch France SAS (France)
- Sinch Germany Gmbh (EU)
- Sinch Interconnect LLC (US)
- Sinch Malaysia Sdn Bhd (APAC)
- Sinch Operator Software AB (EU)
- Sinch Phillipines Inc. (Philippines)
- Sinch Poland Sp Zoo (EU)
- Sinch Singapore Pte Ltd (Singapore; APAC)
- Sinch Sweden AB (EU)
- Sinch UK Ltd (UK)

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, SOC 2 Type I, ISO/IEC 27001, PCI DSS, CSA STAR ([evidence](https://thirdpartyindex.com/evidence/287))
- Claimed: HIPAA, GDPR ([evidence](https://thirdpartyindex.com/evidence/287))

## Web Technologies

Sinch's homepage made 35 requests to 1 domain. Loaded on 2026-11-03 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

### First party (1)

- Sinch: 35 requests to sinch.com; Cloudflare, HSTS, HTTP/3, MySQL, Open Graph, PHP, Priority Hints, WP Engine, WP Rocket 3.23.3.3, WPML 4.9.7, WordPress, Yoast SEO 28.4

## Subprocessor of (40)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Adobe](https://thirdpartyindex.com/vendors/adobe.md): Adobe uses Sinch to provide SMS, MMS, and RCS capabilities within the product, if Sinch is licensed by customer. Note that Sinch only acts as Adobe’s sub-proc…
- [Airship](https://thirdpartyindex.com/vendors/airship.md): SMS/MMS delivery provider
- [Anaphora](https://thirdpartyindex.com/vendors/anaphora.md): SMS features in the Anaphora platform
- [Arcweave](https://thirdpartyindex.com/vendors/arcweave.md): Subject matter, nature, and duration of processing: Arcweave uses Sinch for delivering marketing and transactional email communications.
- [Blackboard](https://thirdpartyindex.com/vendors/blackboard.md): Email Delivery; Email delivery
- [Blitzz](https://thirdpartyindex.com/vendors/blitzz.md): SMS delivery for Canadian phone numbers.
- [Bloomreach](https://thirdpartyindex.com/vendors/bloomreach.md)
- [Brevo](https://thirdpartyindex.com/vendors/brevo.md): SMS routing to Portugal, India, Indonesia and the Bahamas
- [CallTrackingMetrics](https://thirdpartyindex.com/vendors/calltrackingmetrics.md): Transmittal to or from our application from or to the publicly-switched telephone network (PSTN) or other specified origination and termination points.
- [ChargeOver](https://thirdpartyindex.com/vendors/chargeover.md): Sending SMS Messages
- [ClickSend](https://thirdpartyindex.com/vendors/clicksend.md): Service Provisioning and Support, Development; Support; Service Provisioning, Development, Support
- [CloudCall](https://thirdpartyindex.com/vendors/cloudcall.md): Voice and/or SMS Carrier
- [Cordial](https://thirdpartyindex.com/vendors/cordial.md)
- [CTM](https://thirdpartyindex.com/vendors/ctm.md): Transmittal to or from our application from or to the publicly-switched telephone network (PSTN) or other specified origination and termination points.
- [Doozy](https://thirdpartyindex.com/vendors/doozy.md): Transactional email and messaging
- [Everbridge](https://thirdpartyindex.com/vendors/everbridge.md)
- [Fenergo](https://thirdpartyindex.com/vendors/fenergo.md): Purpose: Platform specific email notifications (Mailgun Service). Applicable Service(s): Fenergo SaaS - Applicable where email notifications are in use. Types o…
- [FICO](https://thirdpartyindex.com/vendors/fico.md): A2P messaging for clients globally
- [Flowmailer](https://thirdpartyindex.com/vendors/flowmailer.md): Telecom service provider for SMS messages
- [Genesys](https://thirdpartyindex.com/vendors/genesys.md)
- [Hexnode](https://thirdpartyindex.com/vendors/hexnode.md): Cloudflare is an infrastructure provider used for network acceleration, CDN and security. Cloudflare helps Hexnode in providing the required services and effect…
- [Heyflow](https://thirdpartyindex.com/vendors/heyflow.md): Feature-based: Only if SMS verification feature is activted; Sending one-time passcodes for SMS verification (optional functionality)
- [Invoca](https://thirdpartyindex.com/vendors/invoca.md): \* Applicable Products \* All \* Data processed \* Phone Numbers \* IP Addresses \* Metadata; Voice termination/SIP/SMS
- [Knak](https://thirdpartyindex.com/vendors/knak.md): Email Testing & Sending
- [Mailgun](https://thirdpartyindex.com/vendors/mailgun.md): Support; Service Provisioning and Support, Development; Service Provisioning, Development, Support Conversation API: Service Provisioning, Development, Support;…
- [Nextiva](https://thirdpartyindex.com/vendors/nextiva.md): US SMS messaging and voice services
- [Optimizely](https://thirdpartyindex.com/vendors/optimizely.md)
- [ParentSquare](https://thirdpartyindex.com/vendors/parentsquare.md): Customer data used solely for district messaging services.
- [Pendula](https://thirdpartyindex.com/vendors/pendula.md)
- [Segment](https://thirdpartyindex.com/vendors/segment.md): Sinch routes, transmits, and delivers of outbound SMS communications for specific Twilio Products and Services
- [SegMetrics](https://thirdpartyindex.com/vendors/segmetrics.md): Transactional email delivery (authentication, notifications) to SegMetrics account holders
- [SendGrid](https://thirdpartyindex.com/vendors/sendgrid.md): Sinch routes, transmits, and delivers of outbound SMS communications for specific Twilio Products and Services
- [Sentry](https://thirdpartyindex.com/vendors/sentry.md): Email delivery services
- [Skovik](https://thirdpartyindex.com/vendors/skovik.md): Email delivery services.
- [Twilio](https://thirdpartyindex.com/vendors/twilio.md): Sinch routes, transmits, and delivers of outbound SMS communications for specific Twilio Products and Services
- [Upland Software](https://thirdpartyindex.com/vendors/upland-software.md): Inteliquent is utilized within the platform as a telecommunications provider for sending fax messages.; Telecommunications
- [Veeva Systems](https://thirdpartyindex.com/vendors/veeva-systems.md): Cloud-based communications provider (e.g., email, fax API)
- [VTEX](https://thirdpartyindex.com/vendors/vtex.md): Communication Services
- [WebEngage](https://thirdpartyindex.com/vendors/webengage.md)
- [Zoho](https://thirdpartyindex.com/vendors/zoho.md)

## Service status

Incidents it reported on its own status page.

- Last 90 days: 97 reported incidents (3 major or critical, 84 minor, 10 with no impact stated)
- Typical time to resolve: 3 h 2 min
- Status page last read: 2026-11-12
- Its status page says now: Partially Degraded Service (affected: External Connectivity: under maintenance, Voice: under maintenance, Verification: degraded performance, Messaging APIs: under maintenance, Sinch DI Services: under maintenance)
- Under way: Delivery Issue SMS Verfication China - China Mobile (minor), since 2026-11-12 03:29 UTC
- 2026-11-12: Delivery Issue SMS Verfication China - China Mobile (minor)
- 2026-11-12: Delivery Issue - United States - AT&T (minor)
- 2026-11-11: Post-Incident Notification - Customer Dashboard login (no impact stated)
- 2026-11-09: Service Degradation - Customer Dashboard (minor)
- 2026-11-09: Delivery Issue France - Bouygues Telecom (minor)
- 2026-11-08: Chatlayer - EU and US Regions Outage (no impact stated)
- 2026-11-06: Delivery Issue - SMS Verification - China (minor)
- 2026-11-06: Delivery Issue Czech Republic - T-Mobile (minor)

## Incidents reported by Sinch's subprocessors

Incidents reported in the last 30 days on their own status pages by 18 vendors Sinch lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Degraded performance for Grafana Cloud Metrics in prod-us-central-7 (major)
- 2026-11-11: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Elevated query errors for Grafana Cloud Metrics in prod-us-east-3 (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Sinch lists as a subprocessor, reported US issues feed throwing intermittent errors (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Sinch lists as a subprocessor, reported Account emails not being delivered (major)
- 2026-11-11: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which Sinch lists as a subprocessor, reported access.redhat.com Community and Discussions (no impact stated)
- 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Sinch lists as a subprocessor, reported EU region replay ingestion latency (minor)
- 2026-11-10: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[ElasticMetal\] - \[world\] - The private\_network option is not working as expected in the Terraform provider. (minor)
- 2026-11-10: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[WEBHOSTING\] \[fr-par\] pf-1010.whm.fr-par.scw.cloud (no impact stated)
- 2026-11-10: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[DC3\] Interlink Router device at dc3 lost the connexion with the Interlink Route Reflector (no impact stated)
- 2026-11-10: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Cloud Logs writes - Elevated latency and error rates in prod-eu-central-0 (no impact stated)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-10: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Mimir query unexpected response with status code 500 (minor)
- 2026-11-10: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Sinch lists as a subprocessor, reported Flux TTS high latency and websocket disconnects (major)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-09: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[DOMAIN - DNS\] - ns0.online.net and ns0.dom.scw.cloud down (no impact stated)
- 2026-11-09: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[COCKPIT\] - it-mil - data write/read path KO (no impact stated)
- 2026-11-09: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[COCKPIT\] - fr-par - Grafana access issues (minor)
- 2026-11-09: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Dedibox VPS\] - VPS provisioning failed (minor)
- 2026-11-09: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Network infrastructure\] - AMS1 ; Room H6 Rack 50 - RPN Switch down (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-07: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Block Storage\] - fr-par-1 - Write latency increase due to background operations (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-06: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[DEDIBOX\] - RPNv1 network unavailability in DC3 room 4-4 corridors C and D (minor)
- 2026-11-06: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[DC3\] Switch issues in room 4-4 rack B14 / B15 (minor)
- 2026-11-06: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Synthetic Monitoring — Jakarta Public Probe Degradation (no impact stated)
- 2026-11-05: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Sinch lists as a subprocessor, reported Elevated errors for Flux streaming STT and Voice Agent sessions (no impact stated)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-05: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Sinch lists as a subprocessor, reported Session Replay capturing more sessions than configured (minor)
- 2026-11-05: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Sinch lists as a subprocessor, reported Delayed S3 export (minor)
- 2026-11-05: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Transactionnal Email\] - Delivering Issue (minor)
- 2026-11-05: [Aiven](https://thirdpartyindex.com/vendors/aiven#status), which Sinch lists as a subprocessor, reported API requests failing/timing out (no impact stated)
- 2026-11-05: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which Sinch lists as a subprocessor, reported Docs.redhat.com - Intermittent performance degradation (major)
- 2026-11-05: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Serverless Functions/Containers\] - \[nl-ams\] - Connectivity issues (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Sinch lists as a subprocessor, reported Ingestion delays across all data (minor)
- 2026-11-04: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported Cockpit (pl-waw) Traces ingestion is degraded (minor)
- 2026-11-04: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported GitHub returning 403 for all Git Sync repositories (minor)
- 2026-11-03: [Ably](https://thirdpartyindex.com/vendors/ably#status), which Sinch lists as a subprocessor, reported eu-west-1 NLB issues (minor)
- 2026-11-03: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported October usage report visualization issue (minor)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Sinch lists as a subprocessor, reported Delays in spans and transactions processing (major)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Sinch lists as a subprocessor, reported Sentry.io dashboard and API is down (critical)
- 2026-11-03: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Increased query latency for Logs in GCP US Central (prod-us-central-0) (minor)
- 2026-11-03: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Elevated Request Errors for Grafana Across Multiple Regions (minor)
- 2026-11-03: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[VPC\] - \[FR-PAR-1\] Metadata API through VPC is experiencing slow response time (major)
- 2026-11-03: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[SERVERLESS\] - \[fr-par\] - Some Serverless Containers are unreachable (minor)
- 2026-11-03: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[LOAD BALANCER\] - \[PAR1\] - Monitoring PN down leading to autohealing mechanism stopped (minor)
- 2026-11-03: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[DC3\] \[NETWORK\] Switch down in DC3 Room 46 Rack B09-B10 (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-02: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which Sinch lists as a subprocessor, reported Elevated errors and delays for Universal-3 Pro, Universal-3.5 Pro and Universal-3.6 Pro (minor)
- 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Grafana Cloud: k6 timeouts (no impact stated)
- 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Sinch lists as a subprocessor, reported Sentry dashboard is down (critical)
- 2026-11-02: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[BILLING\] - Billing consumptions in November are not up-to-date (no impact stated)
- 2026-11-02: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[NETWORK\] - \[DC5\] RPN switch is down on DC5/S9/C52 (minor)
- 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Metrics Alert Rule Evaluation Failures in AWS Australia (prod-au-southeast-1) (minor)
- 2026-11-02: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Generative APIs\] Model mistral-small-3.2-24b-instruct-2506 unavailable. (no impact stated)
- 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Missing Metrics for Some Synthetic Monitoring Checks using the Montreal, North Virginia, and North California public probes (no impact stated)
- 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported IRM Unable to Voice Call Brazil Numbers (major)
- 2026-11-01: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Container Registry\] - FR-PAR - API unreacheable upstream request timeout. (minor)
- 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Sinch lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which Sinch lists as a subprocessor, reported access.redhat.com - Community and Discussions (minor)
- 2026-10-30: [Ably](https://thirdpartyindex.com/vendors/ably#status), which Sinch lists as a subprocessor, reported Transient load-balancer issue in us-west-1 (no impact stated)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-30: [Appcues](https://thirdpartyindex.com/vendors/appcues#status), which Sinch lists as a subprocessor, reported Appcues SDK performance degredation (minor)
- 2026-10-30: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[fr-par\] \[Serverless SQL DB\] Backups will be suspended on Friday and Saturday nights (minor)
- 2026-10-29: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which Sinch lists as a subprocessor, reported API errors (critical)
- 2026-10-29: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Sinch lists as a subprocessor, reported Elevated errors from authentication services at one datacenter (minor)
- 2026-10-29: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[NL-AMS\] - \[Serverless Containers\] - 20% of client requests failed with HTTP 503 errors (minor)
- 2026-10-29: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[fr-par-1\] Latencies spikes during the day following capacity increase in one of block storage cluster (minor)
- 2026-10-29: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which Sinch lists as a subprocessor, reported Red Hat Lightspeed Compliance Degraded Performance (minor)
- 2026-10-29: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[fr-par\] \[Serverless SQL DB\] All SQL databases are unavailable (major)
- 2026-10-29: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[TEM\] - TEM IP address blacklist (minor)
- 2026-10-28: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[WEBHOSTING\] - PF-13 issue (minor)
- 2026-10-28: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which Sinch lists as a subprocessor, reported Real-time STT: 502 errors related to change to temporary tokens (minor)
- 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Sinch lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor)
- 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Sinch lists as a subprocessor, reported Metrics query are disrupted (major)
- 2026-10-28: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which Sinch lists as a subprocessor, reported Route delays in EU Region (minor)
- 2026-10-28: [ChargeBee](https://thirdpartyindex.com/vendors/chargebee#status), which Sinch lists as a subprocessor, reported API Service Degradation - EU Region (major)
- 2026-10-27: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Managed database\] - \[AMS\] - New instances can't be provisioning (no impact stated)
- 2026-10-27: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Frontend Observability Outage in prod-eu-west-2 (critical)
- 2026-10-27: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Degraded Cloud Integrations (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Serverless Containers\] \[it-mil\] impossible to create Serverless Containers (minor)
- 2026-10-27: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Generative APIs\] - GLM-5.3 model unavailability (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-26: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Sinch lists as a subprocessor, reported Data Ingestion Delays (minor)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-26: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[GenerativeAPI\] - Deepseek-v4/v4.1-flash timeouts (minor)
- 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Sinch lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major)
- 2026-10-26: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported Kapsule\] - \[fr-par\] Nodes may fail to spawn due to a missing node image (minor)
- 2026-10-26: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which Sinch lists as a subprocessor, reported Red Hat Connect Major Outage - Investigating (major)
- 2026-10-26: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Generative API's\] - Deepseek-v4.1-flash timeouts (no impact stated)
- 2026-10-26: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Support\] Delays in ticket processing (minor)
- 2026-10-26: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Support\] Call Handling Delays (minor)
- 2026-10-26: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported ingestion errors in mimir-prod-66 (no impact stated)
- 2026-10-25: [Ably](https://thirdpartyindex.com/vendors/ably#status), which Sinch lists as a subprocessor, reported Elevated connection errors in us-east-1 (minor)
- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Sinch lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-24: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Sinch lists as a subprocessor, reported Delayed/Blocked Event Delivery to Amazon Kinesis Destination (no impact stated)
- 2026-10-24: [LogRocket](https://thirdpartyindex.com/vendors/logrocket#status), which Sinch lists as a subprocessor, reported Analytics Ingestion Delays (minor)
- 2026-10-24: [Cloudinary](https://thirdpartyindex.com/vendors/cloudinary#status), which Sinch lists as a subprocessor, reported Notice regarding recently-reported Ruby regular expression vulnerabilities (CVE-2026-89078, CVE-2026-93577, CVE-2026-97229, CVE-2026-110264) (no impact stated)
- 2026-10-24: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which Sinch lists as a subprocessor, reported Quayio Is Facing Intermittent 500s Due to a Service Maintenance (major)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[BookMyName\] PHP emergency migration — multiple service regressions (minor)
- 2026-10-23: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Some Grafana Instances Experiencing Issues Coming Online after Restart (minor)
- 2026-10-23: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which Sinch lists as a subprocessor, reported access.redhat.com - Security Pages - CVE Outage (major)
- 2026-10-23: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which Sinch lists as a subprocessor, reported "access.redhat.com - Security Pages - CVE Outage (major)
- 2026-10-23: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which Sinch lists as a subprocessor, reported Homepage - Access.redhat.com Outage (minor)
- 2026-10-23: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany (major)
- 2026-10-23: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[COCKPIT\] - fr-par - SCW logs latency / partial drop in ingestion (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Sinch lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Sinch lists as a subprocessor, reported Streaming to External Destinations Unavailable (no impact stated)
- 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Sinch lists as a subprocessor, reported Amplitude Website Outage (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Sinch lists as a subprocessor, reported Elevated Latency and Errors for Batch STT (minor)
- 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Sinch lists as a subprocessor, reported Notice: Amplitude not impacted by recent PHP vulnerabilities (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Sinch lists as a subprocessor, reported Elevated 5xx Errors (major)
- 2026-10-22: [ChargeBee](https://thirdpartyindex.com/vendors/chargebee#status), which Sinch lists as a subprocessor, reported Subject: Security Notice: No Impact from PHPshell Zero-Day Vulnerability (no impact stated)
- 2026-10-22: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Serverless Functions\]\[fr-par/nl-ams/pl-waw\] Security updates applied to PHP and Node.js runtimes (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Sinch lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported AMSDC1 / Room 6 / Rack 6.12.78 - RPN switch unreachable (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-21: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which Sinch lists as a subprocessor, reported Registry Proxy Pull Performance is Degraded (major)
- 2026-10-21: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which Sinch lists as a subprocessor, reported Multiple sites - SSO Outage (no impact stated)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Cloudinary](https://thirdpartyindex.com/vendors/cloudinary#status), which Sinch lists as a subprocessor, reported Notice regarding recently-reported PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619 (no impact stated)
- 2026-10-21: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[GAPI\] - \[global\] - Dedicated deployment deletion failing (major)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Sinch lists as a subprocessor, reported Increased latency processing integration webhooks (minor)
- 2026-10-21: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported P3 - \[INSTANCES\] - it-mil-1 - Instance APIs down (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported P2 - \[WEBHOSTING\] - PHP Emergency maintenance (critical)
- 2026-10-21: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported Emergency Maintenance - Dedibox Console (critical)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[BookMyName\]\[Security\] Emergency maintenance - BMN services unavailable (critical)
- 2026-10-21: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Some GCK6 App Project Pages are Failing to Load (major)
- 2026-10-21: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2) (minor)
- 2026-10-21: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Block Storage\] \[fr-par-2\] - Block Storage control plane issue during upgrade (minor)
- 2026-10-21: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Generative API\] - \[global\] - New dedicated deployment creation temporarily unavailable (minor)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Sinch lists as a subprocessor, reported Sentry.io not loading in US region (critical)
- 2026-10-21: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Cockpit\] (fr-par) custom logs datasources were partially unavailable for writing and querying (no impact stated)
- 2026-10-21: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Possible incorrect evaluation of Synthetic Monitoring alert rules in cluster prod-us-east-3 (no impact stated)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported DB issues in prod-sa-east-1 (no impact stated)
- 2026-10-20: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Sinch lists as a subprocessor, reported Export API returns 500 errors across multiple organizations (minor)
- 2026-10-20: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which Sinch lists as a subprocessor, reported Intermittent pull failures in AU East (minor)
- 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Sinch lists as a subprocessor, reported Sentry.io not loading (major)
- 2026-10-20: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[IAM\] Some users experienced login issues with SAML authentication (minor)
- 2026-10-20: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Generative API\] - \[global\] - GLM-5.3 timeouts (minor)
- 2026-10-20: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[fr-par\] Partial unavailability affecting an Object Storage cluster (minor)
- 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Some GCK6 App Project Pages are Failing to Load (major)
- 2026-10-20: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Generative API\] - \[global\] - Bge-multilingual-gemma-2 became unavailable (minor)
- 2026-10-20: [Ably](https://thirdpartyindex.com/vendors/ably#status), which Sinch lists as a subprocessor, reported issue with rewind=1 and persist-last in some situations (no impact stated)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Sinch lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Cockpit\] Listing data exporters results in an error (minor)
- 2026-10-20: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported Degraded Performances on it-mil APIs (minor)
- 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Sinch lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor)
- 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported IRM outage in the region prod-gb-south-0 and prod-eu-west-0 (no impact stated)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Sinch lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Grafana Cloud unavailibity in the prod-gb-south-0 region (minor)
- 2026-10-20: [Aiven](https://thirdpartyindex.com/vendors/aiven#status), which Sinch lists as a subprocessor, reported Google Cloud VPN incident affecting services (minor)
- 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Sinch lists as a subprocessor, reported Sentry is down (critical)
- 2026-10-19: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Generative API\] - \[global\] - Deepseek v4.1 flash timeouts (minor)
- 2026-10-19: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which Sinch lists as a subprocessor, reported Docs.redhat.com - Intermittent performance degradation (minor)
- 2026-10-19: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Metrics: Evelvated Read and Ruler Errors. (major)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported File Download errors (minor)
- 2026-10-19: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Serverless-Database\]- \[fr-par\] - slow cold start for the DB and DB in status error (minor)
- 2026-10-19: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Dedibox\] - PARDC3 / Room 4-4 / Rack C18 - PUB switch unreachable (minor)
- 2026-10-19: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Instances\] - AMS1 / Room Hall6 / Rack 6.12.32 - ams1dc1-net-f02lf75.ams1 crashes multiple time (minor)
- 2026-10-18: [Aiven](https://thirdpartyindex.com/vendors/aiven#status), which Sinch lists as a subprocessor, reported Unable to spin up nodes in vultr-ewr (no impact stated)
- 2026-10-17: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Sinch lists as a subprocessor, reported We are actively investigating an issue with our ingestion systems lagging (minor)
- 2026-10-16: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Metric reads and rule evaluations are degraded in mimir-prod-66 (minor)
- 2026-10-16: [Cloudinary](https://thirdpartyindex.com/vendors/cloudinary#status), which Sinch lists as a subprocessor, reported Issues accessing the Cloudinary web UI (major)
- 2026-10-16: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[FR-PAR-1\] - Failure in cooling system (minor)
- 2026-10-16: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[GAPI\] - \[Global\] - Qwen3 Embeddings produces timeouts (minor)
- 2026-10-16: [Ably](https://thirdpartyindex.com/vendors/ably#status), which Sinch lists as a subprocessor, reported MongoDB ingress rule issues (no impact stated)
- 2026-10-16: [Aiven](https://thirdpartyindex.com/vendors/aiven#status), which Sinch lists as a subprocessor, reported Issues starting new service nodes (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Sinch lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Sinch lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-15: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Tempo Write Failures in prod-us-central-0 (major)
- 2026-10-15: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Tempo: High Latency in prod-eu-west-2 (minor)
- 2026-10-15: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[DC3\] - Public Switch Unreachable at DC3, Rack S46-E16 (minor)
- 2026-10-15: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Network\] \[DC2\]- Switch Down in Room 205-Rack G2. (minor)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Sinch lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)
- 2026-10-14: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Sinch lists as a subprocessor, reported Elevated 503 errors for bath Flux TTS requests (minor)
- 2026-10-14: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which Sinch lists as a subprocessor, reported Ask Red Hat - Major Agent Update (major)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Authentication errors in prod-us-west-0 (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sinch lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-14: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which Sinch lists as a subprocessor, reported Docs.redhat.com - Outage Investigating (major)
- 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Sinch lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major)
- 2026-10-13: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Errors when querying Prometheus datasource (minor)
- 2026-10-13: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Sinch lists as a subprocessor, reported Degraded Performance- Funnel charts renders as white text on a white/near-white background in light theme (no impact stated)
- 2026-10-13: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Sinch lists as a subprocessor, reported Elevated 503 errors for Aura-2 TTS (minor)
- 2026-10-13: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which Sinch lists as a subprocessor, reported Ask Red Hat - Model Upgrade (major)
- 2026-10-13: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which Sinch lists as a subprocessor, reported \[Dedibox\] - \[DC5\] - RPN Switch bay A53 and A54 planned maintenance (minor)
- 2026-10-13: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Sinch lists as a subprocessor, reported Phone call notifications to numbers in Russia and Kazakhstan are blocked (minor)

## Recent changes

Changes to its documents and subprocessor list since monitoring began.

- 2026-11-03: Changed subprocessor: Google LLC (locations: EU customers), Mailgun: EU, USA, EU, USA: US customers → AU: australia-southeast1 (Sydney, Australia), EU: europe-west1 (St. Ghislain, Belgium), Mailgun: US: us-west1 (Oregon, US), us-eas…) ([evidence](https://thirdpartyindex.com/evidence/206538))

Feed: https://thirdpartyindex.com/vendors/sinch/changes.atom

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/sinch

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api