# SingleStore

SingleStore declares [10 subprocessors](https://thirdpartyindex.com/vendors/singlestore#subprocessors), plus 6 of its own affiliates, in [its privacy policy](https://www.singlestore.com/privacy-notice/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/2564)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). No published changes since we first read it on 2026-09-22. [15 tracked vendors](https://thirdpartyindex.com/vendors/singlestore#used-by) name SingleStore as a subprocessor, including [Outreach](https://thirdpartyindex.com/vendors/outreach), [ZoomInfo](https://thirdpartyindex.com/vendors/zoominfo) and [NeverBounce](https://thirdpartyindex.com/vendors/neverbounce).

SingleStore (singlestore.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/singlestore
- Documents last verified: 2026-11-11
- Transparency rating: 69/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 8 tracked vendors directly, 103 within two hops, 378 within three; 15 tracked vendors rely on it directly, 124 within two hops, 570 within three
- Cite as: SingleStore, Third Party Index, https://thirdpartyindex.com/vendors/singlestore (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Privacy policy | https://www.singlestore.com/privacy-notice/ | 2026-11-11 | 2026-09-22 |
| Terms | https://www.singlestore.com/terms/ | 2026-11-11 | 2026-09-22 |
| Security page | https://www.singlestore.com/security/ | 2026-11-11 | 2026-09-22 |
| Status page | https://status.singlestore.com/ | 2026-11-11 | 2026-11-06 |

## Subprocessors (10)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Hosting services and storage | Corporate location: United States | 2026-09-22 |
| [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | Bug tracking and project management; SingleStore utilizes JIRA for certain bug and ticket handling. Accordingly, some information that you submit into a support ticket may be processed by Atlassian. | Australia | 2026-09-22 |
| [Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Hosting services and storage | Corporate location: United States; Location: West Europe, Central India, US East 1, US East 2 | 2026-09-22 |
| Docibo | Forums support; SingleStore utilizes Docebo as a Learning Management System for on-demand and event based courses. | United States | 2026-09-22 |
| [Google Inc.](https://thirdpartyindex.com/vendors/google-cloud.md) | Email Support/documentation; If you engage in email support via Gmail, Google receives basic contact info (e.g., name, email address). If you include other personal data in your support emails (e.g., snippets of database logs, query outputs, etc.), this information would also be processed by Google. | United States | 2026-09-22 |
| [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Hosting services and storage | Corporate location: United States | 2026-09-22 |
| [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty.md) | Alert monitoring; SingleStore utilizes PagerDuty to provide emergency ticket routing. Accordingly, some information that you submit into a support ticket may be processed by PagerDuty. | United States | 2026-09-22 |
| [Salesforce.com](https://thirdpartyindex.com/vendors/salesforce.md) | Customer relationalship management; SingleStore utilizes Salesforce to provide support ticketing and manage user relationships and communications. | United States | 2026-09-22 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Alert monitoring; SingleStore offers the use of Slack to provide certain support offerings. If Customer utilizes Slack for such support offerings, Slack Technologies Limited is our Sub-processor with respect to Customers who use the Support Services outside of the U.S. and Canada. | United States | 2026-09-22 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Customer support portal; SingleStore offers a customer support portal for customer issue tracking | United States | 2026-09-22 |

Read from ([evidence](https://thirdpartyindex.com/evidence/2564)). CSV: https://thirdpartyindex.com/vendors/singlestore/subprocessors.csv

### Its own affiliates (6)

- SingleStore, Inc. (388 Market St, Suite 860; San Francisco, CA 94111)
- SingleStore Ireland Ltd. (Dundalk, Louth A91 DP8R; First Floor, Block One; Quayside Business Park)
- SingleStore Portugal, Unipessoal LDA (1050-018 2 Lisboa; Av. Antonio Augusto de Aguiar, n° 88 2°; Portugal)
- SingleStore UK, Ltd. (100 New Bridge Street; London EC4V 6JA; United Kingdom)
- SingleStore Ukraine, LLC (03110, Kyiv; Building 6, Pirogovsky str 19; Ukraine)
- SingleStore USG, Inc. (388 Market St, Suite 860; San Francisco, CA 94111)

## Web Technologies

SingleStore's homepage made 191 requests to 34 domains, and 17 services controlled by another company. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

17 third parties by category: Analytics 6 (HubSpot, Meta, LinkedIn, Fathom Analytics, Siteimprove, ZoomInfo); Advertising 3 (Google Cloud, Microsoft; usually detected as Advertising: Xandr); Issue trackers 2 (Status.io; usually detected as Issue trackers: Sentry); Marketing automation 1 (6Sense Insights, Inc.); Live chat 1 (reviewed: Intercom); Cookie compliance 1 (Ketch); CDN 1 (Cloudflare); CMS 1 (usually detected as CMS: Sanity); Customer data platform 1 (Segment). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (17)

- Sanity: 41 requests to sanity.io
- 6Sense Insights, Inc.: 19 requests to 6sc.co, 6sense.com; 6sense
- Google Cloud: 17 requests to google.com, googletagmanager.com, doubleclick.net, google-analytics.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too)
- Segment: 14 requests to segment.com, segment.io; Segment 1.84.3
- Intercom: 13 requests to intercomcdn.com, intercom.io
- Ketch: 9 requests to ketchcdn.com, ketchjs.com; Ketch
- Microsoft: 8 requests to clarity.ms, bing.com; Microsoft Advertising (its subprocessor list names it too)
- HubSpot: 6 requests to hs-analytics.net, hs-banner.com, hs-scripts.com, hsadspixel.net, hubapi.com, hubspot.com; HubSpot, HubSpot Analytics
- Meta: 6 requests to facebook.com, facebook.net; Facebook Pixel 2.9.435
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Fathom Analytics: 2 requests to usefathom.com; Fathom
- Siteimprove: 2 requests to siteimproveanalytics.com, siteimproveanalytics.io; Siteimprove
- Cloudflare: 1 request to cloudflare.com; cdnjs
- Sentry: 1 request to sentry.io
- Status.io: 1 request to hostedstatus.com; Status.io
- Xandr: 1 request to adnxs.com
- ZoomInfo: 1 request to zoominfo.com; Zoominfo

### First party (1)

- SingleStore: 46 requests to singlestore.com; Amazon CloudFront, Amazon Web Services, Font Awesome, Gatsby 5.16.1, HSTS, Intercom, Microsoft Clarity, Open Graph, PWA, Radix UI, React, Sanity, Sanity.io, Sentry, Webpack, core-js 3.32.2

12 tracked companies loaded by the homepage are not in SingleStore's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (15)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Armis](https://thirdpartyindex.com/vendors/armis.md): Database that stores product related customer networking data and network events
- [Clickagy](https://thirdpartyindex.com/vendors/clickagy.md): Database services; Analytics services
- [Cometly](https://thirdpartyindex.com/vendors/cometly.md): SingleStore is a cloud-based database solution used for fast data processing and analytics within the Cometly platform. Ensures data integrity and performance. …
- [Command Alkon](https://thirdpartyindex.com/vendors/command-alkon.md): Data index provider
- [Factors.ai](https://thirdpartyindex.com/vendors/factors-ai.md): Ongoing
- [Hibob](https://thirdpartyindex.com/vendors/hibob.md)
- [Instantly](https://thirdpartyindex.com/vendors/instantly.md): Data analytics; Database and analytics services
- [Lead Forensics](https://thirdpartyindex.com/vendors/lead-forensics.md): Data Storage.
- [Lucky Orange](https://thirdpartyindex.com/vendors/lucky-orange.md): Data Lake
- [NeverBounce](https://thirdpartyindex.com/vendors/neverbounce.md): Database services; Analytics services
- [Outreach](https://thirdpartyindex.com/vendors/outreach.md): Data indexing
- [Recruit CRM](https://thirdpartyindex.com/vendors/recruit-crm.md): Real-time data analytics platform to speed up search queries.
- [Salt Security](https://thirdpartyindex.com/vendors/salt-security.md): Cloud Database
- [SegMetrics](https://thirdpartyindex.com/vendors/segmetrics.md): Managed analytics database
- [ZoomInfo](https://thirdpartyindex.com/vendors/zoominfo.md): Database services; Analytics services

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-11-12
- No incidents reported in the last 12 months
- 2026-05-08: Operational issue - Amazon Elastic Compute Cloud (N. Virginia) (no impact stated)
- 2026-05-08: Singlestore Portal Down (no impact stated)
- 2026-04-24: Azure Issues in East US (no impact stated)
- 2026-03-07: GCP us-west1 region may be impacted for some customers (no impact stated)
- 2026-03-02: AWS UAE multiple services disrupted (no impact stated)
- 2026-02-03: Azure VM availability impacted in East US region (no impact stated)

## Incidents reported by SingleStore's subprocessors

Incidents reported in the last 30 days on their own status pages by 1 vendor SingleStore lists as a subprocessor. A subprocessor list names a company, not the service an incident touched.

- 2026-10-23: [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty#status), which SingleStore lists as a subprocessor, reported Issue Resolved - Delays Across the PagerDuty Platform (major)
- 2026-10-19: [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty#status), which SingleStore lists as a subprocessor, reported Issue Resolved - Delays Across the PagerDuty Platform (major)
- 2026-10-14: [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty#status), which SingleStore lists as a subprocessor, reported Postmortem Published - Delayed escalation of incidents and responder request invitations (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/singlestore

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api