# sipgate

sipgate (sipgate.de): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/sipgate
- Documents last verified: 2026-10-06
- Transparency rating: 42/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Cite as: sipgate, Third Party Index, https://thirdpartyindex.com/vendors/sipgate (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Data processing addendum | https://www.sipgate.de/av | 2026-10-05 | 2026-10-05 |
| Privacy policy | https://www.sipgate.de/datenschutz | 2026-10-05 | 2026-10-05 |
| Security page | https://www.sipgate.de/sicherheit-datenschutz | 2026-10-05 | 2026-10-05 |
| security.txt | https://www.sipgate.de/.well-known/security.txt | 2026-10-06 | 2026-10-05 |
| Status page | https://status.sipgate.de/ | 2026-10-06 | 2026-10-06 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 17 reported incidents (10 major or critical, 6 minor, 1 with no impact stated)
- Typical time to resolve: 6 h 1 min
- Status page last read: 2026-10-06
- 2026-10-05: satellite App - eingeschränkte Telefonie (no impact stated)
- 2026-10-05: Contact Center werden sipgate Web-Accounts nicht angezeigt (major)
- 2026-10-01: Busy Lamp Field (BLF) und Pickup ist gestört (minor)
- 2026-09-25: Telefoniestörung (minor)
- 2026-09-17: Eingehende Telefonie ist gestört (major)
- 2026-09-03: Transkriptionen und dadurch auch AI Assist Funktionen nicht verfügbar (major)
- 2026-09-03: Telefonie Störung (critical)
- 2026-09-02: Die satellite App ist nicht erreichbar (minor)

## Security contact

From its security.txt (https://www.sipgate.de/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/45796)):

- Contact: mailto:security@sipgate.de
- Security jobs: https://sipgate.de/jobs
- Languages: de, en
- Valid until 2027-08-12

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api