# Skyhigh Security

Skyhigh Security (skyhighsecurity.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/skyhighsecurity-com
- Documents last verified: 2026-09-30
- Transparency rating: 81/100 (how much it publishes, not how secure it is)
- Cite as: Skyhigh Security, Third Party Index, https://thirdpartyindex.com/vendors/skyhighsecurity-com (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.skyhighsecurity.com/trust-center.html | 2026-09-30 | 2026-09-30 |
| Subprocessor list | https://www.skyhighsecurity.com/wp-content/public/legal/Updated-Trellix-Skyhigh-Subprocessors-List-F.pdf | 2026-09-30 | 2026-09-30 |
| Data processing addendum | https://www.skyhighsecurity.com/wp-content/public/legal/SkyhighSecurity\_Customer\_Data\_Processing\_Agreement.pdf | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://www.skyhighsecurity.com/about/privacy.html | 2026-09-30 | 2026-09-30 |
| Terms | https://www.skyhighsecurity.com/about/terms-of-service.html | 2026-09-30 | 2026-09-30 |
| Status page | https://status.skyhighsecurity.com/posts/dashboard | 2026-09-30 | 2026-09-30 |

## Subprocessors (19)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Artificial Intelligence Services (Amazon Bedrock) | Corporate: United States; Other Location: See website; United States | 2026-09-30 |
| [Amplitude, Inc.](https://thirdpartyindex.com/vendors/amplitude.md) | Performance analytics | United States | 2026-09-30 |
| AttackIQ, Inc. | Threat detection validation solution | United States | 2026-09-30 |
| BrainStorm Network, LLC | — | Corporate: United States; Other Location: See website | 2026-09-30 |
| CtrLS Datacenter | — | Corporate: India; Other Location: See website | 2026-09-30 |
| Equinix | — | Corporate: United States; Other Location: See website | 2026-09-30 |
| [Google, LLC.](https://thirdpartyindex.com/vendors/google-cloud.md) | Translation services | United States | 2026-09-30 |
| [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | — | Corporate: United States; Other Location: See website | 2026-09-30 |
| Mailshell, Inc. | Email security (not used with offerings in Europe) | United States | 2026-09-30 |
| [Microsoft Corporation (Azure)](https://thirdpartyindex.com/vendors/microsoft.md) | — | Corporate: United States; Other Location: See website | 2026-09-30 |
| [Okta, Inc.](https://thirdpartyindex.com/vendors/okta.md) | Identity authentication management | United States | 2026-09-30 |
| [Oracle Corporation](https://thirdpartyindex.com/vendors/oracle.md) | — | Corporate: United States; Other Location: See website | 2026-09-30 |
| [Pendo.io, Inc.](https://thirdpartyindex.com/vendors/pendo.md) | Performance analytics | United States | 2026-09-30 |
| Persistent Systems Limited | Engineering support | India | 2026-09-30 |
| Reveald, Inc. | Managed detection and response (MDR) solution | United States | 2026-09-30 |
| [Salesforce, Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | Customer service solution | Corporate: United States; Other Location: See website; United States | 2026-09-30 |
| Sutherland Global Services, Inc. | Customer support | United States | 2026-09-30 |
| [Verizon](https://thirdpartyindex.com/vendors/verizon.md) | — | Corporate: United States; Other Location: See website | 2026-09-30 |
| Zimperium, Inc. | Mobile threat detection (MTD) solution | United States | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/21053)). CSV: https://thirdpartyindex.com/vendors/skyhighsecurity-com/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 55 reported incidents (2 major or critical, 52 minor, 1 with no impact stated)
- Typical time to resolve: 46 min
- Under way: SKI-367 - Incident - Service Degradation: Skyhigh Client and Client Proxy bundles download failure (minor), since 2026-09-01 23:49 UTC
- 2026-09-28: SKI-407 - Incident - Network latency observed - Policy updates delayed (minor)
- 2026-09-24: SKI-405 - Incident - Policy evaluation failing for share events on SharePoint custom configuration sites (minor)
- 2026-09-24: SKI-403 - Incident - Latency Observed (minor)
- 2026-09-24: SKI-401 - Incident - Service Degradation (minor)
- 2026-09-23: SKI-399 - Incident - Service Degradation (minor)
- 2026-09-23: SKI-397 - Incident - Network latency observed - Policy updates delayed (minor)
- 2026-09-23: SKI-395 - Incident - High Volume Historical Email Alert Notifications (minor)
- 2026-09-22: SKI-393 - Incident - Service Degradation on Notifications (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api