# SmartBear Software

SmartBear Software (smartbear.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/smartbear-software
- Documents last verified: 2026-09-29
- Transparency rating: 89/100 (how much it publishes, not how secure it is)
- Cite as: SmartBear Software, Third Party Index, https://thirdpartyindex.com/vendors/smartbear-software (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.smartbear.com/ | 2026-09-29 | 2026-09-29 |
| Subprocessor list | https://smartbear.com/legal/smartbear-subprocessors/ | 2026-09-29 | 2026-09-29 |
| Data processing addendum | https://smartbear.com/legal/data-processing-addendum/ | 2026-09-29 | 2026-09-29 |
| Privacy policy | https://smartbear.com/privacy/ | 2026-09-29 | 2026-09-29 |
| Terms | https://smartbear.com/terms-of-use/ | 2026-09-29 | 2026-09-29 |
| Security page | https://smartbear.com/security/ | 2026-09-29 | 2026-09-29 |
| Status page | https://status.smartbear.com/ | 2026-09-29 | 2026-09-29 |

## Subprocessors (23)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Data Hosting | USA, Ireland | 2026-09-29 |
| [Amplitude](https://thirdpartyindex.com/vendors/amplitude.md) | Product and Usage Analytics. Product Engagement and Messaging | USA | 2026-09-29 |
| [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | Project Tracking; Monitoring and incident reporting (StatusPage) | USA, Australia | 2026-09-29 |
| [Drift](https://thirdpartyindex.com/vendors/drift-io.md) | Chat Service | USA | 2026-09-29 |
| [FiveTran](https://thirdpartyindex.com/vendors/fivetran.md) | Data integration | USA | 2026-09-29 |
| [Gainsight](https://thirdpartyindex.com/vendors/gainsight-software.md) | Customer Insights | USA | 2026-09-29 |
| [Google, Inc.](https://thirdpartyindex.com/vendors/google-cloud.md) | Identity Management | USA | 2026-09-29 |
| HipTest SAS | Product development, maintenance, operations, and support for the HipTest/CucumberStudio service. | France | 2026-09-29 |
| Lithium | Community Platform | USA | 2026-09-29 |
| [LogRocket](https://thirdpartyindex.com/vendors/logrocket.md) | Data monitoring | USA | 2026-09-29 |
| [Marketo](https://thirdpartyindex.com/vendors/marketo.md) | Marketing Automation | USA | 2026-09-29 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Data Hosting | USA | 2026-09-29 |
| [Okta, Inc.](https://thirdpartyindex.com/vendors/okta.md) | Data Hosting, Product, Marketing, and Usage Analytics | USA | 2026-09-29 |
| [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty.md) | Incident Management | USA | 2026-09-29 |
| QMetry India Private Limited | Product development, maintenance, operations, onboarding/implementation, and support for QMetry solutions. | India | 2026-09-29 |
| [Replicated](https://thirdpartyindex.com/vendors/replicated.md) | License Management (On-premise) | USA | 2026-09-29 |
| [SalesForce](https://thirdpartyindex.com/vendors/salesforce.md) | Customer Relationship Management, Business Intelligence & Analytics | USA | 2026-09-29 |
| [Segment.io](https://thirdpartyindex.com/vendors/segment.md) | Customer analytics | USA | 2026-09-29 |
| [Sendgrid, Inc.](https://thirdpartyindex.com/vendors/sendgrid.md) | Customer Communication | USA | 2026-09-29 |
| Sigstr, Inc. | Email Signature Marketing | USA | 2026-09-29 |
| [Slack Technologies, Inc.](https://thirdpartyindex.com/vendors/slack.md) | Internal and external communications | USA | 2026-09-29 |
| [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Data warehouse | USA | 2026-09-29 |
| [Stripe, Inc.](https://thirdpartyindex.com/vendors/stripe.md) | Payment Processing | USA | 2026-09-29 |

Read from ([evidence](https://thirdpartyindex.com/evidence/18346)). CSV: https://thirdpartyindex.com/vendors/smartbear-software/subprocessors.csv

### Its own affiliates (4)

- SmartBear Ireland Limited (Ireland)
- SmartBear Software India (India)
- SmartBear Software Sp.z.o.o. (Poland)
- SmartBear UK Limited (UK)

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, SOC 3, ISO/IEC 27001 ([evidence](https://thirdpartyindex.com/evidence/18342))
- Claimed: GDPR, CCPA/CPRA, Data Privacy Framework, DORA ([evidence](https://thirdpartyindex.com/evidence/18342))

## Listed as a subprocessor by (3)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Meridian AI](https://thirdpartyindex.com/vendors/meridian-ai.md): SmartBear provides software testing, API development, and application quality tooling used to design, test, and monitor Meridian’s software and APIs.; Softwar…
- [Netlify](https://thirdpartyindex.com/vendors/netlify.md): Error Reporting
- [Procore](https://thirdpartyindex.com/vendors/procore.md): Procore Internal Error Message Logging

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api