# Smartlook

[4 tracked vendors](https://thirdpartyindex.com/vendors/smartlook#used-by) name Smartlook as a subprocessor, including [Livestorm](https://thirdpartyindex.com/vendors/livestorm), [Bites](https://thirdpartyindex.com/vendors/bites) and [Canopy](https://thirdpartyindex.com/vendors/canopy). We have not found a subprocessor list published by Smartlook. We monitor 4 of its documents, which we last checked on 2026-10-26.

Smartlook (smartlook.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/smartlook
- Documents last verified: 2026-10-26
- Transparency rating: 31/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 4 tracked vendors rely on it directly, 8 within two hops, 15 within three
- Cite as: Smartlook, Third Party Index, https://thirdpartyindex.com/vendors/smartlook (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Data processing addendum (currently unreachable) | https://www.smartlook.com/legal/dpa | 2026-10-23 | 2026-10-17 |
| Privacy policy | https://help.smartlook.com/docs/privacy-statement-full | 2026-10-26 | 2026-10-17 |
| Terms | https://help.smartlook.com/docs/terms-of-service | 2026-10-26 | 2026-10-17 |
| Status page | https://smartlook.statuspage.io/ | 2026-10-26 | 2026-10-26 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Web Technologies

Smartlook's homepage made 37 requests to 1 domain. Loaded on 2026-10-18 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

### First party (1)

- Smartlook: 37 requests to smartlook.com; ActiveCampaign, Amazon CloudFront, Amazon Web Services, Apache HTTP Server, FancyBox 3.5.7, Google Tag Manager, HSTS, MySQL, Open Graph, PHP, PWA, Slick, Smartlook, Twitter Emoji (Twemoji), WordPress, Yoast SEO 26.7, jQuery 3.6.1, jQuery Migrate 1.2.1, jQuery UI 1.12.1

## Subprocessor of (4)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Bites](https://thirdpartyindex.com/vendors/bites.md): In-product session analytics with masked input capture
- [Canopy](https://thirdpartyindex.com/vendors/canopy.md): Analytics & Support resolution
- [Livestorm](https://thirdpartyindex.com/vendors/livestorm.md)
- [NanoNets](https://thirdpartyindex.com/vendors/nanonets.md): Analytics

## Service status

Incidents it reported on its own status page.

- Last 90 days: 1 reported incidents (0 major or critical, 1 minor, 0 with no impact stated)
- Status page last read: 2026-10-26
- Under way: Smartlook Website / Login Unavailable (minor), since 2026-10-26 05:57 UTC
- 2026-10-26: Smartlook Website / Login Unavailable (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api