# Smarty

Smarty declares [9 subprocessors](https://thirdpartyindex.com/vendors/smarty#subprocessors) in [its subprocessor list](https://www.smarty.com/legal/data-processing-addendum#subprocessors), which we last checked on 2026-10-26 ([evidence](https://thirdpartyindex.com/evidence/113030)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Vercel](https://thirdpartyindex.com/vendors/vercel). No published changes since we first read it on 2026-10-17. [7 tracked vendors](https://thirdpartyindex.com/vendors/smarty#used-by) name Smarty as a subprocessor, including [Docusign](https://thirdpartyindex.com/vendors/docusign), [Ocrolus](https://thirdpartyindex.com/vendors/ocrolus) and [Sendoso](https://thirdpartyindex.com/vendors/sendoso).

Smarty (smarty.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/smarty
- Documents last verified: 2026-10-26
- Transparency rating: 76/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 9 tracked vendors directly, 84 within two hops, 297 within three; 7 tracked vendors rely on it directly, 125 within two hops, 1029 within three
- Cite as: Smarty, Third Party Index, https://thirdpartyindex.com/vendors/smarty (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.smarty.com/legal/data-processing-addendum#subprocessors | 2026-10-26 | 2026-10-17 |
| Data processing addendum | https://www.smarty.com/legal/data-processing-addendum | 2026-10-26 | 2026-10-17 |
| Privacy policy | https://www.smarty.com/legal/privacy-policy | 2026-10-26 | 2026-10-17 |
| Status page | https://status.smarty.com/ | 2026-10-26 | 2026-10-26 |

## Subprocessors (9)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Aiven](https://thirdpartyindex.com/vendors/aiven.md) | Platform as a Service: Managed Database Services | United States | 2026-10-17 |
| [Amazon Web Services, Inc. (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Infrastructure as a Service: (Compute, Storage, Networking) | United States | 2026-10-17 |
| [DigitalOcean](https://thirdpartyindex.com/vendors/digitalocean.md) | Infrastructure as a Service: (Compute, Storage, Networking) | United Kingdom | 2026-10-17 |
| [Google Cloud Services (GCS)](https://thirdpartyindex.com/vendors/google-cloud.md) | Infrastructure as a Service: (Compute, Storage) | United States | 2026-10-17 |
| [Hetzner Online GmbH](https://thirdpartyindex.com/vendors/hetzner-online.md) | Infrastructure as a Service: (Compute, Storage, Networking) | United States (Smarty uses Hetzner’s U.S. data center) | 2026-10-17 |
| [Netlify](https://thirdpartyindex.com/vendors/netlify.md) | Website Hosting | United States | 2026-10-17 |
| [Tier.net](https://thirdpartyindex.com/vendors/tier-net.md) | Infrastructure as a Service: (Compute, Storage, Networking) | United States | 2026-10-17 |
| [UpCloud](https://thirdpartyindex.com/vendors/upcloud.md) | Infrastructure as a Service: (Compute, Storage, Networking) | United Kingdom; United States | 2026-10-17 |
| [Vercel](https://thirdpartyindex.com/vendors/vercel.md) | Website Hosting | United States | 2026-10-17 |

Read from ([evidence](https://thirdpartyindex.com/evidence/113030)). CSV: https://thirdpartyindex.com/vendors/smarty/subprocessors.csv

## Web Technologies

Smarty's homepage made 231 requests to 8 domains, and 4 services controlled by another company. Loaded on 2026-10-17 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

4 third parties by category: Analytics 1 (Wingify); Tag managers 1 (Google Cloud); Cookie compliance 1 (CookieYes); RUM 1 (reviewed: New Relic). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (4)

- CookieYes: 9 requests to cdn-cookieyes.com, cookieyes.com; CookieYes
- New Relic: 5 requests to nr-data.net, newrelic.com
- Google Cloud: 3 requests to googlesyndication.com, googletagmanager.com; Google Tag Manager (its subprocessor list names it too)
- Wingify: 2 requests to visualwebsiteoptimizer.com; VWO

### First party (1)

- Smarty: 212 requests to smarty.com; Emotion, Framer Motion, Google Analytics, HSTS, LottieFiles, MUI, Material UI, New Relic, Next.js 16.3.8, Open Graph, Priority Hints, React, Vercel, Webpack

3 tracked companies loaded by the homepage are not in Smarty's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (7)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Docusign](https://thirdpartyindex.com/vendors/docusign.md): Physical address verification (Basic)
- [Employ Intelligence](https://thirdpartyindex.com/vendors/employ-intelligence.md): Address verification service
- [Narvar](https://thirdpartyindex.com/vendors/narvar.md)
- [Ocrolus](https://thirdpartyindex.com/vendors/ocrolus.md): Validation of U.S. address for select documents processed through Ocrolus
- [PowerSchool](https://thirdpartyindex.com/vendors/powerschool.md): Data verification tool
- [Sendoso](https://thirdpartyindex.com/vendors/sendoso.md): Address Validation Services
- [Veracross](https://thirdpartyindex.com/vendors/veracross.md): Address validation and verification; Applications, Services, and Support

## Service status

Incidents it reported on its own status page.

- Last 90 days: 3 reported incidents (1 major or critical, 0 minor, 2 with no impact stated)
- Typical time to resolve: 2 h 23 min
- Status page last read: 2026-10-26
- 2026-09-26: Monitoring – Intermittent Service Availability (no impact stated)
- 2026-09-10: Account Management Portal - Login (critical)
- 2026-08-19: US Street API returning 503 response codes (no impact stated)
- 2026-07-21: US Street API returning 503 response codes (minor)
- 2026-06-03: Scheduled TLS Certificate Update — Let's Encrypt Intermediate Rotation (no impact stated)
- 2026-04-17: API Certificate Chain Updated — Older Runtimes May Need Trust Store Update (no impact stated)
- 2026-03-16: US \[Address\] Autocomplete Pro API went offline briefly in one datacenter (no impact stated)
- 2026-03-06: Intermittent 503 Errors for US Street \[Address\] API (no impact stated)

## Incidents reported by Smarty's subprocessors

Incidents reported in the last 30 days on their own status pages by 5 vendors Smarty lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-10-26: [Netlify](https://thirdpartyindex.com/vendors/netlify#status), which Smarty lists as a subprocessor, reported Delays in build logs appearing in the UI (minor)
- 2026-10-23: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Smarty lists as a subprocessor, reported Delays in Logs and Observability data (minor)
- 2026-10-23: [UpCloud](https://thirdpartyindex.com/vendors/upcloud#status), which Smarty lists as a subprocessor, reported UpCloud API and Control Panel Connectivity Issues (minor)
- 2026-10-22: [Netlify](https://thirdpartyindex.com/vendors/netlify#status), which Smarty lists as a subprocessor, reported Delayed Edge Functions and Functions logs (minor)
- 2026-10-21: [Netlify](https://thirdpartyindex.com/vendors/netlify#status), which Smarty lists as a subprocessor, reported Delays in build logs appearing in the UI (minor)
- 2026-10-20: [Netlify](https://thirdpartyindex.com/vendors/netlify#status), which Smarty lists as a subprocessor, reported Agent Runner failures (major)
- 2026-10-20: [Aiven](https://thirdpartyindex.com/vendors/aiven#status), which Smarty lists as a subprocessor, reported Google Cloud VPN incident affecting services (minor)
- 2026-10-18: [Aiven](https://thirdpartyindex.com/vendors/aiven#status), which Smarty lists as a subprocessor, reported Unable to spin up nodes in vultr-ewr (no impact stated)
- 2026-10-17: [Netlify](https://thirdpartyindex.com/vendors/netlify#status), which Smarty lists as a subprocessor, reported Elevated Build Errors (minor)
- 2026-10-16: [Aiven](https://thirdpartyindex.com/vendors/aiven#status), which Smarty lists as a subprocessor, reported Issues starting new service nodes (no impact stated)
- 2026-10-13: [DigitalOcean](https://thirdpartyindex.com/vendors/digitalocean#status), which Smarty lists as a subprocessor, reported App Platform Deployments (no impact stated)
- 2026-10-12: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Smarty lists as a subprocessor, reported Increased build and deployment failures (major)
- 2026-10-12: [Aiven](https://thirdpartyindex.com/vendors/aiven#status), which Smarty lists as a subprocessor, reported Issues with spin up node in google asia-southeast1 region (major)
- 2026-10-11: [DigitalOcean](https://thirdpartyindex.com/vendors/digitalocean#status), which Smarty lists as a subprocessor, reported DNS Resolution for Managed Kubernetes (minor)
- 2026-10-10: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Smarty lists as a subprocessor, reported Delays in Drains, Observability, and Workflow in Washington (iad1) (major)
- 2026-10-08: [Netlify](https://thirdpartyindex.com/vendors/netlify#status), which Smarty lists as a subprocessor, reported Elevated Edge Function Errors (no impact stated)
- 2026-10-06: [Netlify](https://thirdpartyindex.com/vendors/netlify#status), which Smarty lists as a subprocessor, reported Elevated error rates for AI Gateway (no impact stated)
- 2026-10-06: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Smarty lists as a subprocessor, reported Vercel Auth login failures for pages with Deployment Protection enabled (major)
- 2026-10-06: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Smarty lists as a subprocessor, reported Elevated Sandbox error rates in Paris (cdg1) (minor)
- 2026-10-06: [UpCloud](https://thirdpartyindex.com/vendors/upcloud#status), which Smarty lists as a subprocessor, reported \[SG-SIN1\] Managed Object Storage Issue (minor)
- 2026-10-05: [Netlify](https://thirdpartyindex.com/vendors/netlify#status), which Smarty lists as a subprocessor, reported Error accessing Netlify-hosted sites (minor)
- 2026-10-05: [DigitalOcean](https://thirdpartyindex.com/vendors/digitalocean#status), which Smarty lists as a subprocessor, reported VPC Networking Availability (minor)
- 2026-10-03: [DigitalOcean](https://thirdpartyindex.com/vendors/digitalocean#status), which Smarty lists as a subprocessor, reported A Network Disruption in BLR1 Region Impacted Multiple Products (Resolved) (no impact stated)
- 2026-09-29: [Aiven](https://thirdpartyindex.com/vendors/aiven#status), which Smarty lists as a subprocessor, reported Issue with PostgreSQL major version upgrade (no impact stated)
- 2026-09-29: [Netlify](https://thirdpartyindex.com/vendors/netlify#status), which Smarty lists as a subprocessor, reported Error accessing Netlify-hosted sites (no impact stated)
- 2026-09-28: [UpCloud](https://thirdpartyindex.com/vendors/upcloud#status), which Smarty lists as a subprocessor, reported \[FI-HEL2\]: File Storage Issues (minor)
- 2026-09-28: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Smarty lists as a subprocessor, reported Build failures and 500 errors for functions using Edge runtime (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/smarty

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api