# Socure

Socure declares [3 subprocessors](https://thirdpartyindex.com/vendors/socure#subprocessors) in [its subprocessor list](https://trust.socure.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/256500)). They are [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud), [Snowflake](https://thirdpartyindex.com/vendors/snowflake) and [Amazon](https://thirdpartyindex.com/vendors/amazon). No published changes since we first read it on 2026-09-22. [4 tracked vendors](https://thirdpartyindex.com/vendors/socure#used-by) name Socure as a subprocessor, including [Docusign](https://thirdpartyindex.com/vendors/docusign), [Checkr](https://thirdpartyindex.com/vendors/checkr) and [Taktile](https://thirdpartyindex.com/vendors/taktile).

Socure (socure.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/socure
- Documents last verified: 2026-11-11
- Transparency rating: 83/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 3 tracked vendors directly, 23 within two hops, 65 within three; 4 tracked vendors rely on it directly, 160 within two hops, 1225 within three
- Cite as: Socure, Third Party Index, https://thirdpartyindex.com/vendors/socure (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.socure.com/ | 2026-11-11 | 2026-11-11 |
| Subprocessor list | https://trust.socure.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57 | 2026-11-11 | 2026-11-11 |
| Privacy policy | https://www.socure.com/privacy-en | 2026-11-11 | 2026-10-16 |
| Terms | https://www.socure.com/docv-terms-of-use-dsr | 2026-11-11 | 2026-09-22 |
| Security page | https://www.socure.com/security | 2026-11-11 | 2026-11-01 |
| security.txt | https://www.socure.com/.well-known/security.txt | 2026-11-11 | 2026-09-22 |
| Status page | https://status.socure.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (3)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon](https://thirdpartyindex.com/vendors/amazon.md) | Socure utilizes AWS for Hosting and IaaS. | AWS US East | 2026-09-22 |
| [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud.md) | IaaS provider for RiskOS (formerly Effectiv), SaaS provider for Google Workspace and email. | US | 2026-10-01 |
| [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Socure utilizes Snowflake as a data warehouse. | US | 2026-09-22 |

Read from ([evidence](https://thirdpartyindex.com/evidence/3974)). CSV: https://thirdpartyindex.com/vendors/socure/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, FedRAMP, StateRAMP, TX-RAMP ([evidence](https://thirdpartyindex.com/evidence/3979))
- FedRAMP Marketplace: Moderate · 1 agency authorization · since Mar 19, 2025

## Web Technologies

Socure's homepage made 275 requests to 7 domains, and 5 services controlled by another company. Loaded on 2026-11-09 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

5 third parties by category: Analytics 1 (Cloudflare); Tag managers 1 (Google Cloud); Live chat 1 (Qualified.com, Inc.); Cookie compliance 1 (Cookiebot); Issue trackers 1 (usually detected as Issue trackers: Sentry). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (5)

- Qualified.com, Inc.: 32 requests to qualified.com; Qualified
- Cookiebot: 4 requests to cookiebot.com; Cookiebot 1
- Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights
- Google Cloud: 1 request to googletagmanager.com; Google Tag Manager (its subprocessor list names it too)
- Sentry: 1 request to sentry.io

### First party (1)

- Socure: 128 requests to socure.com, socure.link; AOS, Apollo 3.14.1, Cybot, GraphQL, HSTS, Next.js 15.5.18, Open Graph, React, Sentry, Socure, Vercel, Webpack, TypeScript

3 tracked companies loaded by the homepage are not in Socure's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (4)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Checkr](https://thirdpartyindex.com/vendors/checkr.md): Identity Checks
- [Docusign](https://thirdpartyindex.com/vendors/docusign.md): Identity verification services (Risk-Based Verification)
- [Procore](https://thirdpartyindex.com/vendors/procore.md): Verification of Individuals Associated with the Business
- [Taktile](https://thirdpartyindex.com/vendors/taktile.md): Digital identity verification, anti-fraud, and compliance

## Service status

Incidents it reported on its own status page.

- Last 90 days: 19 reported incidents (4 major or critical, 8 minor, 7 with no impact stated)
- Typical time to resolve: 28 min
- Status page last read: 2026-11-12
- 2026-11-12: \[SEV1\] Document Verification Decisioning Impacted (major)
- 2026-10-27: RETROACTIVE: \[SEV3\] - Sandbox RiskOS Webhooks Not Firing (no impact stated)
- 2026-10-23: \[SEV3\] eCBSV API Outage Resulting in 5xx Errors (minor)
- 2026-10-19: \[SEV3\] Intermittent Latency in Dashboard For DocV Image Display and Download (minor)
- 2026-10-18: RETROACTIVE: \[SEV3\] - eCBSV API Outage Resulting in 5xx Errors (no impact stated)
- 2026-10-16: \[Sev3\] Elevated error rate for RiskOS Evaluation APIs (minor)
- 2026-10-16: RETROACTIVE: \[SEV 1\] Outage Resulting in 5xx Errors (critical)
- 2026-10-15: RETROACTIVE: \[SEV 1\] Outage Resulting in 5xx Errors (no impact stated)

## Incidents reported by Socure's subprocessors

Incidents reported in the last 30 days on their own status pages by 1 vendor Socure lists as a subprocessor. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Socure lists as a subprocessor, reported INC20000347 (minor)
- 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Socure lists as a subprocessor, reported INC20000337 (minor)
- 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Socure lists as a subprocessor, reported INC20000336 (minor)
- 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Socure lists as a subprocessor, reported INC20000321 (minor)
- 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Socure lists as a subprocessor, reported INC20000319 (minor)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Socure lists as a subprocessor, reported INC20000301 (critical)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Socure lists as a subprocessor, reported INC20000299 (minor)
- 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Socure lists as a subprocessor, reported INC20000294 (critical)
- 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Socure lists as a subprocessor, reported INC20000290 (minor)
- 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Socure lists as a subprocessor, reported INC20000287 (critical)
- 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Socure lists as a subprocessor, reported INC20000277 (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/socure

## Security contact

From its security.txt (https://www.socure.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/3973)):

- Contact: mailto:security@socure.com
- Languages: en
- Expired 2026-07-15

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
