# Sprout Social Sprout Social declares [22 subprocessors](https://thirdpartyindex.com/vendors/sprout-social#subprocessors) in [its subprocessor list](https://sproutsocial.com/legal/subprocessors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/3546)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-22. [7 tracked vendors](https://thirdpartyindex.com/vendors/sprout-social#used-by) name Sprout Social as a subprocessor, including [TaxJar](https://thirdpartyindex.com/vendors/taxjar), [Expo](https://thirdpartyindex.com/vendors/expo) and [Digicert](https://thirdpartyindex.com/vendors/digicert). Sprout Social (sproutsocial.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/sprout-social - Documents last verified: 2026-11-11 - Transparency rating: 82/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 0/7 (partial); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 21 tracked vendors directly, 123 within two hops, 379 within three; 7 tracked vendors rely on it directly, 21 within two hops, 1031 within three - Cite as: Sprout Social, Third Party Index, https://thirdpartyindex.com/vendors/sprout-social (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://sproutsocial.com/trust-center/ | 2026-11-11 | 2026-09-22 | | Subprocessor list | https://sproutsocial.com/legal/subprocessors/ | 2026-11-11 | 2026-09-22 | | Data processing addendum | https://media.sproutsocial.com/uploads/Downloadable-Customer-DPA.pdf | 2026-11-11 | 2026-09-22 | | Privacy policy | https://sproutsocial.com/legal/privacy-policy/ | 2026-11-11 | 2026-09-22 | | Terms | https://sproutsocial.com/legal/terms/ | 2026-11-11 | 2026-09-22 | | Security page | https://sproutsocial.com/security/ | 2026-11-11 | 2026-09-22 | | Status page | https://www.sproutsocialstatus.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (22) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [AWS (Amazon Web Services), Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | United States | 2026-09-22 | | [ClickHouse, Inc.](https://thirdpartyindex.com/vendors/clickhouse.md) | — | United States | 2026-09-22 | | [Cloudflare, Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | — | United States | 2026-09-22 | | [Datadog, Inc.](https://thirdpartyindex.com/vendors/datadog.md) | — | United States | 2026-09-22 | | [dbt Labs, Inc. (dbt Cloud)](https://thirdpartyindex.com/vendors/dbt-labs.md) | — | United States | 2026-09-22 | | [Elasticsearch, Inc.](https://thirdpartyindex.com/vendors/elasticsearch.md) | — | United States | 2026-09-22 | | [Firebase (Google LLC)](https://thirdpartyindex.com/vendors/firebase.md) | — | United States | 2026-09-22 | | [FullStory, Inc.](https://thirdpartyindex.com/vendors/fullstory.md) | — | United States | 2026-09-22 | | [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | — | United States | 2026-09-22 | | [Google Cloud Platform (Google LLC)](https://thirdpartyindex.com/vendors/google-cloud.md) | — | United States | 2026-09-22 | | [Hetzner Online GmbH](https://thirdpartyindex.com/vendors/hetzner-online.md) | — | Germany | 2026-09-22 | | [Intercom, Inc.](https://thirdpartyindex.com/vendors/intercom.md) | — | United States | 2026-09-22 | | [ipdata LLC](https://thirdpartyindex.com/vendors/ipdata.md) | — | United States | 2026-09-22 | | [LaunchDarkly (Catamorphic, Corp.)](https://thirdpartyindex.com/vendors/launchdarkly.md) | — | United States | 2026-09-22 | | [Mailchimp (The Rocket Science Group LLC)](https://thirdpartyindex.com/vendors/mailchimp.md) | — | United States | 2026-09-22 | | [Mixpanel, Inc.](https://thirdpartyindex.com/vendors/mixpanel.md) | — | United States | 2026-09-22 | | [OpenAI, L.L.C.](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | — | United States | 2026-09-22 | | [OVHcloud](https://thirdpartyindex.com/vendors/ovh.md) | — | United States | 2026-09-22 | | [Pendo.io, Inc.](https://thirdpartyindex.com/vendors/pendo.md) | — | United States | 2026-09-22 | | [Postmark (ActiveCampaign, LLC)](https://thirdpartyindex.com/vendors/postmark.md) | — | United States | 2026-09-22 | | [Segment (Twilio, Inc.)](https://thirdpartyindex.com/vendors/segment.md) | — | United States | 2026-09-22 | | [Very Good Security, Inc.](https://thirdpartyindex.com/vendors/very-good-security.md) | — | United States | 2026-09-22 | Read from ([evidence](https://thirdpartyindex.com/evidence/3546)). CSV: https://thirdpartyindex.com/vendors/sprout-social/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai ## Security program What Sprout Social, Inc.'s Form 10-K for fiscal 2025, filed Feb 27, 2026 (Item 1C) says, in its words (https://www.sec.gov/Archives/edgar/data/1517375/000151737526000015/0001517375-26-000015-index.htm). - Board oversight: Board of Directors - Frameworks named: NIST CSF, ISO 27001, ISO 27701 - Practices named: Incident response plan, Penetration testing, Bug bounty, Vulnerability management, Cyber insurance - Engages outside assessors or consultants - Reviews its suppliers' security - Since the fiscal 2024 report: NIST CSF, ISO 27701 now named; NIST no longer named. ## Web Technologies Sprout Social's homepage made 236 requests to 30 domains, 14 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 14 third parties by category: Analytics 5 (Adobe, Meta, LinkedIn, ZoomInfo, Cloudflare); Advertising 4 (Google Cloud, Teads, Microsoft, Reddit, Inc.); Marketing automation 2 (6Sense Insights, Inc., Storylane); Live chat 1 (Qualified.com, Inc.); Cookie compliance 1 (OneTrust); Issue trackers 1 (usually detected as Issue trackers: Sentry). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (14) - Qualified.com, Inc.: 35 requests to qualified.com; Qualified - Google Cloud: 34 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too) - 6Sense Insights, Inc.: 19 requests to 6sc.co, 6sense.com; 6sense - Adobe: 18 requests to bizible.com, adobedc.net, adobedtm.com, marketo.net, bizibly.com, demdex.net, mktoresp.com; Adobe Experience Platform Web SDK, Adobe Marketo Measure, Marketo - OneTrust: 7 requests to cookielaw.org, onetrust.com; OneTrust - Meta: 5 requests to facebook.net, facebook.com; Facebook Pixel 2.9.435 - Teads: 5 requests to teads.tv; Teads - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Microsoft: 3 requests to bing.com; Microsoft Advertising - Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads - ZoomInfo: 3 requests to zi-scripts.com, zoominfo.com; Zoominfo - Sentry: 2 requests to sentry.io - Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights (its subprocessor list names it too) - Storylane: 1 request to storylane.io; Storylane 2 ### Unknown (1) Domains not identified yet: pollinator.me ### First party (1) - Sprout Social: 96 requests to sproutsocial.com; Adobe Audience Manager, Adobe Experience Platform Launch, Amazon CloudFront, Amazon S3, Amazon Web Services, HSTS, Next.js 16.4.3, Open Graph, Priority Hints, Radix UI, React, Sentry, Turbopack, Webpack, core-js 3.49.0 8 tracked companies loaded by the homepage are not in Sprout Social's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (7) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Dashlane](https://thirdpartyindex.com/vendors/dashlane.md): Social media management platform - [Digicert](https://thirdpartyindex.com/vendors/digicert.md): Facilitate social media engagement and brand monitoring - [DoiT](https://thirdpartyindex.com/vendors/doit.md): Social media management and analytics platform - [Expo](https://thirdpartyindex.com/vendors/expo.md): Social media management and engagement - [MinIO](https://thirdpartyindex.com/vendors/minio.md): Social media management; processes prospect and customer social media handles, names, and direct message content - [TaxJar](https://thirdpartyindex.com/vendors/taxjar.md): User support - [UltraDNS](https://thirdpartyindex.com/vendors/ultradns.md): Facilitate social media engagement and brand monitoring ## Service status Incidents it reported on its own status page. - Last 90 days: 6 reported incidents (0 major or critical, 4 minor, 2 with no impact stated) - Typical time to resolve: 34 h 32 min - Status page last read: 2026-11-11 - 2026-10-19: Meta Profiles Disconnecting (no impact stated) - 2026-10-09: Sprout Social Performance Issues (minor) - 2026-09-23: Threads Profile Connections (no impact stated) - 2026-09-16: Meta Connection Issue (minor) - 2026-09-09: Trellis Issue (minor) - 2026-08-24: Reddit Incident (minor) - 2026-08-06: Trellis Service Interruption (no impact stated) - 2026-07-20: Sprout Social Performance Issues (minor) ## Incidents reported by Sprout Social's subprocessors Incidents reported in the last 30 days on their own status pages by 12 vendors Sprout Social lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported On Call Engineers are Investigating (no impact stated) - 2026-11-11: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Sprout Social lists as a subprocessor, reported Provisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Sprout Social lists as a subprocessor, reported Degraded run performance due to dbt State service disruption (no impact stated) - 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which Sprout Social lists as a subprocessor, reported Email notifications are not being delivered (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Sprout Social lists as a subprocessor, reported Elevated errors and latencies in the European hosting region. (major) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Notification Delivery Logs Unavailable in Console (no impact stated) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which Sprout Social lists as a subprocessor, reported Delays in activity data (no impact stated) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-05: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Sprout Social lists as a subprocessor, reported Duplicate charges on a subset of customer accounts (no impact stated) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Sprout Social lists as a subprocessor, reported Jobs list and Environment pages failing to load (minor) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [Pendo](https://thirdpartyindex.com/vendors/pendo#status), which Sprout Social lists as a subprocessor, reported Degradation of Account and Visitor Reports (critical) - 2026-11-04: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which Sprout Social lists as a subprocessor, reported Delays processing Inbound messages (no impact stated) - 2026-11-04: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Sprout Social lists as a subprocessor, reported Git errors for projects connected to GitHub over SSH (major) - 2026-11-04: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Sprout Social lists as a subprocessor, reported mOLTP PrivateLink connectivity issue (major) - 2026-11-04: [Fullstory](https://thirdpartyindex.com/vendors/fullstory#status), which Sprout Social lists as a subprocessor, reported Delays in syncing to S3 data warehouses (EU1) (minor) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [Fullstory](https://thirdpartyindex.com/vendors/fullstory#status), which Sprout Social lists as a subprocessor, reported \[Resolved\] Delayed Session Data Availability (NA1 & EU1 Data Centers) (no impact stated) - 2026-11-03: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Sprout Social lists as a subprocessor, reported dbt Studio error loop with restarting dbt Studio (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Sprout Social lists as a subprocessor, reported Expired GitLab project access tokens not refreshing causing failures in posting commit statuses (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Sprout Social lists as a subprocessor, reported SQL Console database connection outage (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Sprout Social lists as a subprocessor, reported Slow Fin Procedures (minor) - 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Sprout Social lists as a subprocessor, reported dbt Wizard SQL execution failing (major) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor) - 2026-10-28: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Sprout Social lists as a subprocessor, reported Degraded performance across dbt platform (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Sprout Social lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which Sprout Social lists as a subprocessor, reported SMS codes for two-factor authentication may not arrive (no impact stated) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which Sprout Social lists as a subprocessor, reported delayed event processing (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Sprout Social lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Sprout Social lists as a subprocessor, reported Degraded support ticket submission and response (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Sprout Social lists as a subprocessor, reported Elastic Support Portal is unavailable (major) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Sprout Social lists as a subprocessor, reported dbt deps failures in dbt job runs and Studio (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Sprout Social lists as a subprocessor, reported 403 error when trying to access Autoops in newly created serverless projects (major) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Sprout Social lists as a subprocessor, reported Degraded Service for Requests to decide.mixpanel.com (no impact stated) - 2026-10-21: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Sprout Social lists as a subprocessor, reported Degraded Service for Requests to decide.mixpanel.com (no impact stated) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Sprout Social lists as a subprocessor, reported Elastic Cloud scaling issues in Azure (major) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Sprout Social lists as a subprocessor, reported Google Cloud Outage (minor) - 2026-10-20: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Sprout Social lists as a subprocessor, reported Delayed and stuck job runs in EMEA (minor) - 2026-10-20: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Sprout Social lists as a subprocessor, reported Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London) (major) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-18: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which Sprout Social lists as a subprocessor, reported Elevated 5xx Errors (15:11–15:32 UTC) (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Sprout Social lists as a subprocessor, reported Intermittent dbt package download failures (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Sprout Social lists as a subprocessor, reported Some scheduled job runs cancelled in US region (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Sprout Social lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Sprout Social lists as a subprocessor, reported Codex API: intermittent metadata access (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Sprout Social lists as a subprocessor, reported Unable to Access dbt Platform (critical) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Sprout Social lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Sprout Social lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor) ## Federal contracts U.S. government prime awards and reported subawards to its UEI (VNQEARHHECV4), from USAspending, by funding agency. Records show funding, not use. | Agency | Department | Prime awards | Obligated | Subawards | Subaward total | First | Last | |---|---|---|---|---|---|---|---| | Centers for Disease Control and Prevention | Department of Health and Human Services | 13 | $1.3M | 2 | $70.6K | 2017-11-29 | 2024-07-11 | | Smithsonian Institution | Smithsonian Institution | 6 | $1.1M | — | — | 2019-10-29 | 2025-10-02 | | U.S. Fish and Wildlife Service | Department of the Interior | 2 | $450.4K | — | — | 2012-09-21 | 2018-06-07 | | Federal Trade Commission | Federal Trade Commission | 1 | $266.7K | — | — | 2020-09-30 | 2024-08-22 | | National Institutes of Health | Department of Health and Human Services | 4 | $202.2K | — | — | 2019-10-31 | 2026-06-10 | | Peace Corps | Peace Corps | 1 | $173.8K | — | — | 2022-05-02 | 2026-06-04 | | U.S. Coast Guard | Department of Homeland Security | 1 | $157.4K | — | — | 2024-09-09 | 2025-06-02 | | National Gallery of Art | National Gallery of Art | 5 | $132.2K | — | — | 2022-07-29 | 2026-07-24 | | Executive Office of the President | Executive Office of the President | 4 | $87.9K | — | — | 2017-06-01 | 2019-07-31 | | Office of the Assistant Secretary for Administration | Department of Health and Human Services | 1 | $80.4K | — | — | 2013-09-30 | 2016-09-09 | | Under Secretary for Farm and Foreign Agricultural Services | Department of Agriculture | 2 | $79.7K | — | — | 2021-07-28 | 2025-07-25 | | Immediate Office of the Secretary | Department of Homeland Security | 2 | $72.3K | — | — | 2022-09-30 | 2026-04-24 | | Office of the Chief Procurement Officer | Department of Homeland Security | 1 | $36.1K | — | — | 2023-09-22 | 2025-07-07 | | Department of the Navy | Department of Defense | 4 | $25.7K | — | — | 2014-09-30 | 2017-11-28 | | Department of Veterans Affairs | Department of Veterans Affairs | 1 | $14.8K | — | — | 2015-09-29 | 2017-09-20 | And 2 more agencies. 52 records ([evidence](https://thirdpartyindex.com/evidence/48010)). Details: https://thirdpartyindex.com/vendors/sprout-social/federal The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/sprout-social --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api