# SproutVideo

SproutVideo (sproutvideo.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/sproutvideo
- Documents last verified: 2026-10-06
- Transparency rating: 76/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 0/7 (partial); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 6 tracked vendors directly, 45 within two hops, 251 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: SproutVideo, Third Party Index, https://thirdpartyindex.com/vendors/sproutvideo (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.sproutvideo.com/ | 2026-10-06 | 2026-10-06 |
| Subprocessor list | https://trust.sproutvideo.com/subprocessors | 2026-10-06 | 2026-10-06 |
| Privacy policy | https://sproutvideo.com/privacy | 2026-10-06 | 2026-10-06 |
| Terms | https://sproutvideo.com/terms | 2026-10-06 | 2026-10-06 |
| Security page | https://sproutvideo.com/security | 2026-10-06 | 2026-10-06 |
| security.txt | https://sproutvideo.com/.well-known/security.txt | 2026-10-06 | 2026-10-06 |
| Status page | https://status.sproutvideo.com/ | 2026-10-06 | 2026-10-06 |

## Subprocessors (6)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | Cloud provider | 2026-10-06 |
| [Authorize.net](https://thirdpartyindex.com/vendors/authorize-net.md) | — | Finance and payments | 2026-10-06 |
| [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse.md) | — | Data storage and processing | 2026-10-06 |
| [Elastic](https://thirdpartyindex.com/vendors/elasticsearch.md) | — | Engineering | 2026-10-06 |
| [Mux](https://thirdpartyindex.com/vendors/mux.md) | — | Engineering | 2026-10-06 |
| [SendGrid](https://thirdpartyindex.com/vendors/sendgrid.md) | — | Engineering | 2026-10-06 |

Read from ([evidence](https://thirdpartyindex.com/evidence/55079)). CSV: https://thirdpartyindex.com/vendors/sproutvideo/subprocessors.csv

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (0 major or critical, 0 minor, 2 with no impact stated)
- Typical time to resolve: 1 h 27 min
- Status page last read: 2026-10-07
- 2026-09-24: Email delivery delayed (no impact stated)
- 2026-07-20: Video Encoding outage (no impact stated)
- 2026-07-01: Video playback issues (no impact stated)
- 2026-06-01: Video Encoding outage (no impact stated)
- 2026-04-04: Web Application outage (no impact stated)
- 2026-01-15: Video Encoding outage (no impact stated)
- 2026-01-15: Video Encoding outage (no impact stated)
- 2025-12-25: Video Playback outage (no impact stated)

## Security contact

From its security.txt (https://sproutvideo.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/55065)):

- Contact: mailto:support@sproutvideo.com
- Disclosure policy: https://sproutvideo.com/vulnerability-disclosure-program.html
- Acknowledgments: https://sproutvideo.com/security-acknowledgements.html
- No expiry date

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api