# SquadStack.ai SquadStack.ai declares [8 subprocessors](https://thirdpartyindex.com/vendors/squadstack-ai#subprocessors) in [its subprocessor list](https://trust.squadstack.ai/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/223908)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-11-06. SquadStack.ai (squadstack.ai): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/squadstack-ai - Documents last verified: 2026-11-11 - Transparency rating: 67/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 7 tracked vendors directly, 66 within two hops, 256 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: SquadStack.ai, Third Party Index, https://thirdpartyindex.com/vendors/squadstack-ai (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.squadstack.ai/ | 2026-11-11 | 2026-11-10 | | Subprocessor list | https://trust.squadstack.ai/subprocessors | 2026-11-11 | 2026-11-06 | | Privacy policy | https://www.squadstack.ai/privacy-policy | 2026-11-11 | 2026-11-06 | | Terms | https://www.squadstack.ai/terms-conditions | 2026-11-11 | 2026-11-06 | ## Subprocessors (8) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | We have obtained infrastructure as a service (IaaS) from AWS. | India | 2026-11-06 | | [Exotel](https://thirdpartyindex.com/vendors/exotel.md) | This is a telephony service provider | India | 2026-11-06 | | [Google Gemini](https://thirdpartyindex.com/vendors/google-cloud.md) (AI model provider: Google Vertex AI / Gemini) | We have configured our contracts and services to ensure your data processed by these subprocessors is stored exclusively in India, aligning with local data residency requirements. Google Trust Portal Link:; We use Gemini (Google) as subprocessors for our AI-powered features. | India | 2026-11-06 | | Gupshup | Gateway to use WhatsApp API | India | 2026-11-06 | | [Infobip](https://thirdpartyindex.com/vendors/infobip.md) | Gateway to use WhatsApp API | India | 2026-11-06 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | We have configured our contracts and services to ensure your data processed by these subprocessors is stored exclusively in India, aligning with local data residency requirements. OpenAI Trust Portal Link:; We use OpenAI as subprocessors for our AI-powered features. | USA | 2026-11-06 | | [Ozonetel](https://thirdpartyindex.com/vendors/ozonetel.md) | This is a telephony service provider | India | 2026-11-06 | | [Plivo](https://thirdpartyindex.com/vendors/plivo.md) | Build, configure, and deploy AI agents — platform overview Power AI-driven customer experiences at every stage—from lead acquisition to customer support—with Plivo’s AI Agent Platform. This platform enables you to build, configure, and deploy intelligent virtual agents without writing code. With deep integration capabilities, robust tooling, and multichannel support, you can rapidly automate conversations and operations across your business.; to build Human-like Voice AI Agents | USA | 2026-11-06 | Read from ([evidence](https://thirdpartyindex.com/evidence/223908)). CSV: https://thirdpartyindex.com/vendors/squadstack-ai/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: ISO/IEC 27001, ISO/IEC 27701 ([evidence](https://thirdpartyindex.com/evidence/223904)) ## Web Technologies SquadStack.ai's homepage made 126 requests to 6 domains, and 3 services controlled by another company. Loaded on 2026-11-06 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 3 third parties by category: Cookie compliance 1 (CookieYes); CDN 1 (jsDelivr); JavaScript libraries 1 (Webflow). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (3) - Webflow: 114 requests to website-files.com, d3e54v103j8qbb.cloudfront.net; Webflow 1.6.0, jQuery 3.5.1 - CookieYes: 8 requests to cdn-cookieyes.com, cookieyes.com; CookieYes - jsDelivr: 2 requests to jsdelivr.net; jsDelivr ### First party (1) - SquadStack.ai: 2 requests to squadstack.ai; Cloudflare, Google Tag Manager, HSTS, HTTP/3, Open Graph, Priority Hints, Swiper, Webpack 3 tracked companies loaded by the homepage are not in SquadStack.ai's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (0) No tracked vendor lists it. ## Incidents reported by SquadStack.ai's subprocessors Incidents reported in the last 30 days on their own status pages by 2 vendors SquadStack.ai lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which SquadStack.ai lists as a subprocessor, reported Multiple Location - WhatsApp Sender Registrations Failure (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-10: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which SquadStack.ai lists as a subprocessor, reported Global (Europe) - Email Service Degradation (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which SquadStack.ai lists as a subprocessor, reported Pakistan - Customer Portal Unavailable (critical) - 2026-11-09: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which SquadStack.ai lists as a subprocessor, reported SMPP Service Disruption - Connection Issues (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-07: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which SquadStack.ai lists as a subprocessor, reported Pakistan - Customer Portal Services Degradation (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-05: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which SquadStack.ai lists as a subprocessor, reported United States - RCS sender management and Test numbers management degradation (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which SquadStack.ai lists as a subprocessor, reported Indonesia - Issues with file processing in multiple services (major) - 2026-11-04: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which SquadStack.ai lists as a subprocessor, reported Pakistan - General connectivity degradation (minor) - 2026-11-03: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which SquadStack.ai lists as a subprocessor, reported United States - MMS service degradation (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which SquadStack.ai lists as a subprocessor, reported Multiple Locations - Salesforce Marketing Cloud Service Degradation (minor) - 2026-10-31: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which SquadStack.ai lists as a subprocessor, reported Global (Europe) - Partial Packet Loss (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-29: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which SquadStack.ai lists as a subprocessor, reported Global (Europe) - Zalo service degradation (minor) - 2026-10-29: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which SquadStack.ai lists as a subprocessor, reported Vietnam - Multiple services degradation (major) - 2026-10-28: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which SquadStack.ai lists as a subprocessor, reported United States - HTTP API Degradation (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which SquadStack.ai lists as a subprocessor, reported Global (Europe)- Conversations Slowness and Errors (minor) - 2026-10-23: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which SquadStack.ai lists as a subprocessor, reported United States - Moments service degradation (major) - 2026-10-23: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which SquadStack.ai lists as a subprocessor, reported United States - SMPP service degradation (major) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which SquadStack.ai lists as a subprocessor, reported Multiple Locations - Customer Portal Login Service Degradation (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-20: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which SquadStack.ai lists as a subprocessor, reported Vietnam - General service degradation (major) - 2026-10-20: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which SquadStack.ai lists as a subprocessor, reported United States - Multiple Service Degradation (minor) - 2026-10-19: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which SquadStack.ai lists as a subprocessor, reported Smpp System down For Accounts Located In The Us Infrastructure. (major) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which SquadStack.ai lists as a subprocessor, reported EU Region-locked - Multiple Service Degradation (major) - 2026-10-16: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which SquadStack.ai lists as a subprocessor, reported Colombia - Voice Service Distruption (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SquadStack.ai lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/squadstack-ai --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api