# SS&C Blue Prism SS&C Blue Prism declares [7 subprocessors](https://thirdpartyindex.com/vendors/ss-and-c-blue-prism#subprocessors) in [its subprocessor list](https://documentation.blueprism.com/en-us/tp-processors/tp-processors-hosted.htm), which we last checked on 2026-10-25 ([evidence](https://thirdpartyindex.com/evidence/129137)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Microsoft](https://thirdpartyindex.com/vendors/microsoft) and [Twilio](https://thirdpartyindex.com/vendors/twilio). No published changes since we first read it on 2026-10-13. SS&C Blue Prism (blueprism.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/ss-and-c-blue-prism - Documents last verified: 2026-10-25 - Transparency rating: 73/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 5/7 (partial); Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 4 tracked vendors directly, 59 within two hops, 273 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: SS&C Blue Prism, Third Party Index, https://thirdpartyindex.com/vendors/ss-and-c-blue-prism (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://documentation.blueprism.com/en-us/tp-processors/tp-processors-hosted.htm | 2026-10-25 | 2026-10-20 | | Privacy policy | https://www.blueprism.com/privacy-policy/ | 2026-10-25 | 2026-10-14 | | Terms | https://www.blueprism.com/terms-of-service/ | 2026-10-25 | 2026-10-14 | | Security page | https://www.blueprism.com/blue-prism-security/ | 2026-10-25 | 2026-10-14 | | security.txt | https://www.blueprism.com/.well-known/security.txt | 2026-10-25 | 2026-10-25 | | Status page | https://status.blueprism.com/posts/dashboard | 2026-10-25 | 2026-10-11 | ## Subprocessors (7) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | ABBYY | Blue Prism Process Intelligence powered by ABBYY Timeline and ABBYY FlexiCapture. Customers choose whether or not to use Blue Prism Process Intelligence and/or ABBYY FlexiCapture.; Provider of second line customer support to customers who use Blue Prism Process Intelligence Powered by ABBYY Timeline and ABBYY FlexiCapture. | Entity Country: United Kingdom; Hosting Location(s): Selected by Customer; Parent Company Country: United States | 2026-10-13 | | [AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | AWS support services provider where a customer chooses to use AWS.; Cloud hosting where a customer chooses to use AWS. | Entity Country: United States; Hosting Location(s): Selected by Customer; Parent Company Country: United States | 2026-10-13 | | Blue Prism Limited | — | Australia; Japan; United Kingdom | 2026-10-13 | | [Freshworks](https://thirdpartyindex.com/vendors/freshworks.md) | Provider of customer support helpdesk system. | Entity Country: United States; Hosting Location(s): Germany; Parent Company Country: United States | 2026-10-13 | | [Microsoft](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud (Azure) hosting where a customer chooses to use Azure, Active Directory, security, cognitive services and O365.; Office 365 and Microsoft support services provider. | Entity Country: Ireland and United States; Hosting Location(s): Selected by Customer; Parent Company Country: United States | 2026-10-13 | | SS&C Technologies, Inc. | — | United States | 2026-10-13 | | [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | SMS messaging services. Customers choose whether or not to send SMS messages using the Blue Prism Cloud Services. | Entity Country: United States; Hosting Location(s): United States; Parent Company Country: United States | 2026-10-13 | Read from ([evidence](https://thirdpartyindex.com/evidence/94168)). CSV: https://thirdpartyindex.com/vendors/ss-and-c-blue-prism/subprocessors.csv ## Web Technologies SS&C Blue Prism's homepage made 260 requests to 37 domains, and 22 services controlled by another company. Loaded on 2026-10-13 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 22 third parties by category: Advertising 7 (Google Cloud, The Trade Desk, Inc., X Corp., StackAdapt, FunnelFuel Limited; usually detected as Advertising: Xandr, Magnite, Inc.); Analytics 4 (Adobe, Meta, LinkedIn, G2.com); CDN 3 (Cloudflare, UNPKG, jsDelivr); Marketing automation 2 (6Sense Insights, Inc., Salesloft); Cookie compliance 1 (OneTrust); SEO 1 (Ahrefs); Search engines 1 (Coveo); Surveys 1 (Qualtrics); Video players 1 (Vidyard); Unclassified 1 (Report URI Ltd). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (22) - Vidyard: 30 requests to vidyard.com; Vidyard - 6Sense Insights, Inc.: 25 requests to 6sc.co; 6sense - Google Cloud: 24 requests to doubleclick.net, google.com, gstatic.com, googletagmanager.com, fonts.googleapis.com, ajax.googleapis.com; DoubleClick Floodlight, Google Analytics, Google Hosted Libraries, Google Tag Manager, jQuery 3.3.1 - The Trade Desk, Inc.: 16 requests to adsrvr.org; theTradeDesk - OneTrust: 12 requests to cookielaw.org, onetrust.com; OneTrust - Adobe: 9 requests to bizible.com, marketo.net, bizibly.com, mktoresp.com; Adobe Marketo Measure, Marketo - Qualtrics: 9 requests to qualtrics.com; Qualtrics - X Corp.: 8 requests to twitter.com, t.co, ads-twitter.com; Twitter, Twitter Ads - Coveo: 6 requests to coveo.com; Coveo - Meta: 5 requests to facebook.net, facebook.com; Facebook Pixel 2.9.419 - StackAdapt: 5 requests to stackadapt.com; StackAdapt - Xandr: 5 requests to adnxs.com - LinkedIn: 4 requests to licdn.com, linkedin.com; Linkedin Insight Tag - G2.com: 3 requests to g2.com, g2crowd.com; G2 Track Your Prospects - Salesloft: 3 requests to salesloft.com; Salesloft - Cloudflare: 2 requests to cloudflare.com; cdnjs - FunnelFuel Limited: 2 requests to funnelfuel.io; FunnelFuel - Magnite, Inc.: 2 requests to rubiconproject.com - UNPKG: 2 requests to unpkg.com; Unpkg - Ahrefs: 1 request to ahrefs.com; Ahrefs - Report URI Ltd: 1 request to report-uri.com - jsDelivr: 1 request to jsdelivr.net; jsDelivr ### First party (1) - SS&C Blue Prism: 85 requests to blueprism.com; Cloudflare, Craft CMS, Google Font API, Granim.js, HSTS, HTTP/3, Linkedin Ads, Matomo Analytics, Matomo Tag Manager, Open Graph, PHP, PWA, Priority Hints, SEOmatic, Slick, Yii, core-js 2.6.11 13 tracked companies loaded by the homepage are not in SS&C Blue Prism's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (0) No tracked vendor lists it. ## Service status Incidents it reported on its own status page. - Last 12 days: 1 reported incidents (1 major or critical, 0 minor, 0 with no impact stated) - Typical time to resolve: 6 h 3 min - Status page last read: 2026-10-26 - 2026-10-21: AIGW Outage impacting Workflows (major) ## Incidents reported by SS&C Blue Prism's subprocessors Incidents reported in the last 30 days on their own status pages by 1 vendor SS&C Blue Prism lists as a subprocessor. A subprocessor list names a company, not the service an incident touched. - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported MMS Delivery Delays from Twilio to C-Spire United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telekom Germany (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Debugger Notification Delivery Issues (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio South Africa Phone Numbers to Vodacom South Africa (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Romania (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Malaysia (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in Italy (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Phone Number Purchase Failures in New Console (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Pelephone Israel (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to Pelephone Israel (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported WhatsApp Sandbox Message Processing Issues (minor) - 2026-10-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to Beeline Kazakhstan (minor) - 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to DigiTel C.A. Venezuela (minor) - 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Zamtel Zambia (minor) - 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbers (minor) - 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Elevated Errors Affecting Sip Domain Configuration (no impact stated) - 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United States (minor) - 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norway (minor) - 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to TIM and Noverca Italia Srl Italy (minor) - 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China (minor) - 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'Ivoire (minor) - 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to Verizon United States (minor) - 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Norway (minor) - 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Twilio SMS Delivery Issues (minor) - 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States (minor) - 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor) - 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor) - 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Movistar El Salvador (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to O! Kyrgyzstan (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memory (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United States (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Guinea (minor) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbers (minor) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France (minor) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Delayed Messaging Logs and Status Callbacks in IE1 Region (minor) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Cellcom Israel (minor) - 2026-10-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Degraded Service in london-ix edge in ie1 TNX (minor) - 2026-10-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to Banglalink Bangladesh (minor) - 2026-10-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to Magti GSM Georgia (minor) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Hi3G Italy (minor) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Programmable Messaging API Errors (no impact stated) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported 500 Errors for Conversations Classic Conversations Updates (minor) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Messaging Event Delays for Comms API (minor) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Increased Email Deferrals and Delays in Deliveries (no impact stated) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Telenet BidCo NV Belgium (minor) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone Netherlands (minor) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India (minor) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported A2P Campaign Registration Delays (minor) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain (minor) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States (minor) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spain (minor) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to Kolbi Costa Rica (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to Tigo Guatemala (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Wind Tre Italy (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Delivery Failures From Verify to China (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to Vodafone Netherlands (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Messaging Logs API Latency & Errors (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Tigo Guatemala (minor) - 2026-09-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Flex Plugins CLI Is Degraded (minor) - 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Bulk Messaging API Errors (no impact stated) - 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to CTBC Brazil (minor) - 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom (minor) - 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in Spain (minor) - 2026-09-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SS&C Blue Prism lists as a subprocessor, reported SMS Delivery Delays from Twilio to Proximus Belgium (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/ss-and-c-blue-prism ## Security contact From its security.txt (https://www.blueprism.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/155771)): - Contact: mailto:matthew@builtbymasonry.com - Disclosure policy: https://www.blueprism.com/security-policy - Encryption key: https://www.blueprism.com/pgp-key.txt - Acknowledgments: https://www.blueprism.com/hall-of-fame - No expiry date --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api