# Stax

Stax (staxpayments.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/stax
- Documents last verified: 2026-10-06
- Transparency rating: 27/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Companies part of it: [Stax Bill](https://thirdpartyindex.com/vendors/stax-bill)
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 1 tracked vendors rely on it directly, 1 within two hops, 1 within three
- Cite as: Stax, Third Party Index, https://thirdpartyindex.com/vendors/stax (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.staxpayments.com/ | 2026-10-06 | 2026-10-06 |
| Privacy policy | https://staxpayments.com/privacy/ | 2026-10-06 | 2026-10-06 |
| Terms | https://staxpayments.com/terms-of-use/ | 2026-10-06 | 2026-10-06 |
| Status page | https://status.staxpayments.com/ | 2026-10-06 | 2026-10-06 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [BigTime](https://thirdpartyindex.com/vendors/bigtime.md)

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (0 major or critical, 1 minor, 1 with no impact stated)
- Typical time to resolve: 48 min
- Status page last read: 2026-10-06
- 2026-09-28: Payment Link Errors (minor)
- 2026-07-24: Processing Errors (no impact stated)
- 2026-06-30: Intermittent Reporting Errors (minor)
- 2026-04-29: Processing Errors (minor)
- 2026-04-16: System Stability Issues (minor)
- 2026-03-10: System Stability Issues (critical)
- 2026-03-10: Fee Statements (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api