# Sumo Logic Sumo Logic declares [3 subprocessors](https://thirdpartyindex.com/vendors/sumo-logic#subprocessors), plus 6 of its own affiliates, in [its subprocessor list](https://www.sumologic.com/solutions/security/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/1402)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Salesforce](https://thirdpartyindex.com/vendors/salesforce) and [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software). No published changes since we first read it on 2026-09-21. [38 tracked vendors](https://thirdpartyindex.com/vendors/sumo-logic#used-by) name Sumo Logic as a subprocessor, including [Salesforce](https://thirdpartyindex.com/vendors/salesforce), [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software) and [Redis](https://thirdpartyindex.com/vendors/redis). Sumo Logic (sumologic.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/sumo-logic - Documents last verified: 2026-11-11 - Transparency rating: 89/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 3 tracked vendors directly, 55 within two hops, 243 within three; 38 tracked vendors rely on it directly, 842 within two hops, 2680 within three - Cite as: Sumo Logic, Third Party Index, https://thirdpartyindex.com/vendors/sumo-logic (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.sumologic.com/ | 2026-11-11 | 2026-09-21 | | Subprocessor list | https://www.sumologic.com/solutions/security/subprocessors | 2026-11-11 | 2026-09-21 | | Data processing addendum | https://www.sumologic.com/legal/customer-data-processing-addendum | 2026-11-11 | 2026-09-21 | | Privacy policy | https://www.sumologic.com/legal/privacy-statement | 2026-11-11 | 2026-09-21 | | Terms | https://www.sumologic.com/legal/terms-conditions | 2026-11-11 | 2026-09-21 | | Security page | https://www.sumologic.com/solutions/security | 2026-11-11 | 2026-10-16 | | Status page | https://status.sumologic.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (3) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) (AI model provider: Amazon Bedrock) | Data Hosting; Generative AI features and functionalities optional through AWS Bedrock | United States, European Union, and other countries or jurisdictions as selected | 2026-09-22 | | [Gainsight, Inc.](https://thirdpartyindex.com/vendors/gainsight-software.md) | Customer Success Platform with genAI for communication utilizing their Staircase feature | USA | 2026-09-22 | | [Salesforce, Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | Customer Support Ticketing System | USA | 2026-09-22 | Read from ([evidence](https://thirdpartyindex.com/evidence/1402)). CSV: https://thirdpartyindex.com/vendors/sumo-logic/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai ### Its own affiliates (6) - Sumo Logic, Inc. (United States) - Sumo Logic Canada Ltd. (Canada) - Sumo Logic Costa Rica, SRL (Costa Rica) - Sumo Logic Japan KK (Japan) - Sumologic Limited (United Kingdom) - Sumologic Technologies Private Limited (India) ## Compliance As its trust center lists them. - Audited: SOC 2 Type II, ISO/IEC 27001, PCI DSS, FedRAMP, TX-RAMP ([evidence](https://thirdpartyindex.com/evidence/1397)) - Claimed: HIPAA, GDPR, CCPA/CPRA, Data Privacy Framework ([evidence](https://thirdpartyindex.com/evidence/1397)) - FedRAMP Marketplace: Moderate · 3 agency authorizations · since Jan 29, 2021 ## Web Technologies Sumo Logic's homepage made 446 requests to 30 domains, 13 services controlled by another company, and 3 domains not identified. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 13 third parties by category: Advertising 5 (Microsoft, X Corp., Reddit, Inc., StackAdapt, Amazon); Analytics 1 (Google Cloud); Marketing automation 1 (Storylane); Cookie compliance 1 (OneTrust); CDN 1 (jsDelivr); Issue trackers 1 (Sentry); SEO 1 (Ahrefs); Security 1 (FingerprintPro); Video players 1 (Wistia). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (13) - Wistia: 107 requests to wistia.com, wistia.net; Wistia - OneTrust: 64 requests to cookielaw.org, onetrust.com; OneTrust - Storylane: 37 requests to storylane.io; Storylane 2 - Google Cloud: 24 requests to googlesyndication.com, googletagmanager.com, googleadservices.com, gstatic.com, doubleclick.net, google-analytics.com, google.com; Google Analytics, Google Tag Manager - Microsoft: 22 requests to bing.net, bing.com; Microsoft Advertising - X Corp.: 9 requests to ads-twitter.com, t.co, twitter.com; Twitter Ads - Reddit, Inc.: 7 requests to reddit.com, redditstatic.com; Reddit Ads - jsDelivr: 7 requests to jsdelivr.net; jsDelivr - StackAdapt: 5 requests to stackadapt.com; StackAdapt - FingerprintPro: 3 requests to fpjs.io, fpjscdn.net; Fingerprint - Ahrefs: 1 request to ahrefs.com; Ahrefs - Amazon: 1 request to amazon-adsystem.com; Amazon Advertising - Sentry: 1 request to sentry-cdn.com; Sentry 9.6.1 ### Unknown (3) Domains not identified yet: astarsbuilding.com, d1ae0zx28z2bae.cloudfront.net, d1b3llzbo1rqxo.cloudfront.net ### First party (1) - Sumo Logic: 130 requests to sumologic.com; Algolia 4.26.0, Amazon ALB, Amazon Web Services, Bootstrap, Core Framework, Fastly, HSTS, HockeyStack, Lodash, MariaDB, MySQL, Nginx, Open Graph, PHP, Pantheon, RSS, RankMath SEO, Swiper, Twitter Emoji (Twemoji), Varnish, WPML 5.1.0, WordPress 7.1.4, WordPress Block Editor, WordPress Site Editor, jQuery 3.7.1, jQuery Migrate 3.4.1 10 tracked companies loaded by the homepage are not in Sumo Logic's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (38) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Absorb Software](https://thirdpartyindex.com/vendors/absorb-software.md): Absorb uses Sumologic to manage logs including security logs. Data processed may include user and LMS activity and generated LMS details.; Sumo Logic Privacy St… - [Acquia](https://thirdpartyindex.com/vendors/acquia.md): Log aggregation tool used for troubleshooting activities as well as security alerting. This tool currently aggregates logs for both Acquia products as well as c… - [Automation Anywhere](https://thirdpartyindex.com/vendors/automation-anywhere.md): Event logging, cloud monitoring, telemetry collection - [Avalara](https://thirdpartyindex.com/vendors/avalara.md): Cloud-based logs and metrics management service - [Bluebeam](https://thirdpartyindex.com/vendors/bluebeam.md): Log Management and Security Analytics - [Check Point Software Technologies](https://thirdpartyindex.com/vendors/check-point-software-technologies.md): Connectivity, Monitoring, Logging and Analytics - [Command Alkon](https://thirdpartyindex.com/vendors/command-alkon.md): Support operations - [Cyara](https://thirdpartyindex.com/vendors/cyara.md): Log Aggregator - [DoseSpot](https://thirdpartyindex.com/vendors/dosespot.md): SIEM provider - [Elavon](https://thirdpartyindex.com/vendors/elavon.md): Security operations log management and analytics services; Service Specific - [Emailable](https://thirdpartyindex.com/vendors/emailable.md): Infrastructure Logging and Monitoring - [Expel](https://thirdpartyindex.com/vendors/expel.md): Cloud data analytics (security, operations, business intelligence) - [Flywire](https://thirdpartyindex.com/vendors/flywire.md): Fraud protection tool; Logging and Monitoring - [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software.md): Log Management and Analytics - [Genesys](https://thirdpartyindex.com/vendors/genesys.md) - [Kaleris](https://thirdpartyindex.com/vendors/kaleris.md): Aggregates and analyzes application and security logs to help monitor service performance and security events. May receive logs containing IP addresses and user… - [Khoros](https://thirdpartyindex.com/vendors/khoros.md): Log collection and storage - [Kobalt.io](https://thirdpartyindex.com/vendors/kobalt-io.md): Security; Security Monitoring (SIEM) - [LambdaTest](https://thirdpartyindex.com/vendors/lambdatest.md): Event tracking and Logs management for platform for service improvement, and Infrastructure monitoring. - [Lightedge](https://thirdpartyindex.com/vendors/lightedge.md) - [Maxio](https://thirdpartyindex.com/vendors/maxio.md): Logging and Monitoring - [Netskope](https://thirdpartyindex.com/vendors/netskope.md): Activity: Sumo Logic supports troubleshooting and log analysis - helping Netskope engineers - [People.ai](https://thirdpartyindex.com/vendors/people-ai.md): Operations - [PowerSchool](https://thirdpartyindex.com/vendors/powerschool.md): Log aggregator - [Procore](https://thirdpartyindex.com/vendors/procore.md): Application and System log aggregation - [Redis](https://thirdpartyindex.com/vendors/redis.md): Security information and event management (SIEM) platform - [Robin](https://thirdpartyindex.com/vendors/robin.md): Centralized logging - [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) - [SambaNova](https://thirdpartyindex.com/vendors/sambanova.md) - [Seekr](https://thirdpartyindex.com/vendors/seekr.md): Logging - [Subscribe Pro](https://thirdpartyindex.com/vendors/subscribe-pro.md): SIEM Solution - [Syft Analytics](https://thirdpartyindex.com/vendors/syft-analytics.md): Cloud monitoring service provider - [Tableau](https://thirdpartyindex.com/vendors/tableau.md) - [TextExpander](https://thirdpartyindex.com/vendors/textexpander.md): Centralized log management and monitoring - [The Predictive Index](https://thirdpartyindex.com/vendors/the-predictive-index.md): Cloud monitoring; Security Monitoring and Analysis - [Unbounce](https://thirdpartyindex.com/vendors/unbounce.md) - [Vaimo](https://thirdpartyindex.com/vendors/vaimo.md): Security service provider - [Xero](https://thirdpartyindex.com/vendors/xero.md): Cloud monitoring service provider ## Service status Incidents it reported on its own status page. - Last 90 days: 19 reported incidents (2 major or critical, 17 minor, 0 with no impact stated) - Typical time to resolve: 1 h 4 min - Status page last read: 2026-11-11 - 2026-11-10: Problem with Cloud SIEM Processing in North America 2 (US2) (minor) - 2026-11-09: Problem with Cloud SIEM Processing in North America 2 (US2) (minor) - 2026-11-05: Problem with Cloud SIEM APIs in North America 2 (US2) (major) - 2026-10-16: Problem with Billing and Account Management in North America 1 (US1), North America 2 (US2), Europe 1 (EU), Europe 2 (DE) (minor) - 2026-10-09: Problem with Metrics Alerting in America Federal (FED) (minor) - 2026-10-05: Problem with Cloud SIEM Processing in North America 2 (US2) (minor) - 2026-10-02: Problem with Cloud SIEM Processing in North America 2 (US2) (minor) - 2026-10-01: Problem with Cloud SIEM Processing in North America 2 (US2) (minor) ## Incidents reported by Sumo Logic's subprocessors Incidents reported in the last 30 days on their own status pages by 1 vendor Sumo Logic lists as a subprocessor. A subprocessor list names a company, not the service an incident touched. - 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which Sumo Logic lists as a subprocessor, reported Industry-wide PHP and Node.js security update (no impact stated) - 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which Sumo Logic lists as a subprocessor, reported Elevated SFDC errors for few customers (no impact stated) ## Recent changes Changes to its documents and subprocessor list since monitoring began. - 2026-10-22: Changed registry listing: fedramp:FR1918740338 ([evidence](https://thirdpartyindex.com/evidence/141337)) - 2026-10-16: Changed registry listing: fedramp:FR1918740338 ([evidence](https://thirdpartyindex.com/evidence/110560)) - 2026-10-08: Changed registry listing: fedramp:FR1918740338 ([evidence](https://thirdpartyindex.com/evidence/67847)) - 2026-10-07: Changed registry listing: fedramp:FR1918740338 ([evidence](https://thirdpartyindex.com/evidence/61906)) - 2026-10-03: Changed registry listing: fedramp:FR1918740338 ([evidence](https://thirdpartyindex.com/evidence/40338)) - 2026-09-30: Changed registry listing: fedramp:FR1918740338 ([evidence](https://thirdpartyindex.com/evidence/25653)) Feed: https://thirdpartyindex.com/vendors/sumo-logic/changes.atom The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/sumo-logic --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api