Sumsub

sumsub.com

4 tracked vendors name Sumsub as a subprocessor, including Taktile, Benevity and Blockdaemon. We have not found a subprocessor list published by Sumsub. We monitor 5 of its documents, which we last checked on Nov 11, 2026.

Subprocessors

None extracted.

Web TechnologiesCSV · Atom

Sumsub's homepage made 325 requests to 1 domain.

First party 1 · 325 requests
Sumsub Apollo 3.14.0 Cloudflare GSAP Google Tag Manager GraphQL HSTS HTTP/3 Next.js 15.5.24 Open Graph PWA Priority Hints React Sentry Webpack TypeScript 100% of the page's requests 325

Subprocessor of (4)CSV · Atom

4 companies
  • Benevity benevity.com Remote identity verification, non-profit organization validation, customer due diligence, anti-money laundering screening.
  • Blockdaemon blockdaemon.com Identity verification and AML screening
  • Radom radom.com KYC Providers
  • Taktile taktile.com Digital identity verification, anti-money-laundering (AML) checks and fraud-monitoring

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: 1 incident (1 critical)Sep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: 1 incident (1 no impact stated)Sep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: 1 incident (1 minor)Oct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: 1 incident (1 minor)Oct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: 1 incident (1 no impact stated)Oct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 5 incidents in 90 days
  • 1 major or critical
  • 5 h 5 min typical time to resolve
BeganIncidentImpactLasted
Degraded performance of International TIN Validationno impact stated5 h 5 min
Applicants incorrectly rejected due to face matching issueminor3 h 30 min
Connectivity issues for some users in Vietnamminorongoing
Dashboard applicant search impairedno impact stated—
Complete Service Outagecritical—
Performance Degradation: AML Screeningno impact stated1 h 14 min
SDK Initialization Failuresno impact stated—
Limited TM creation failures due to invalid full name datano impact stated—

Incidents per month

0 4 8 Dec 2025: 4 incidents (4 no impact stated) · typical time to resolve 12 min Jan 2026: 0 incidents Feb 2026: 2 incidents (2 minor) Mar 2026: 3 incidents (1 major, 2 no impact stated) · typical time to resolve 57 days Apr 2026: 0 incidents May 2026: 8 incidents (1 critical, 1 major, 3 minor, 3 no impact stated) · typical time to resolve 14 h 46 min Jun 2026: 1 incident (1 no impact stated) Jul 2026: 2 incidents (2 no impact stated) · typical time to resolve 1 h 14 min Aug 2026: 1 incident (1 critical) Sep 2026: 1 incident (1 no impact stated) Oct 2026: 3 incidents (2 minor, 1 no impact stated) · typical time to resolve 5 h 5 min Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
MobileSDK1
WebSDK1

As Sumsub's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

ChangesCSV · Atom

None since tracking began.

Rating badge for Sumsub's site

Sumsub transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/sumsub"><img src="https://thirdpartyindex.com/badge/sumsub.svg" alt="Sumsub transparency rating on Third Party Index" height="20"></a>
[![Sumsub transparency rating on Third Party Index](https://thirdpartyindex.com/badge/sumsub.svg)](https://thirdpartyindex.com/vendors/sumsub)