Sumsub
Transparency
Breakdown
| Subprocessor list | not found | 0 / 30 |
| Processing locations | no list | 0 / 8 |
| Purposes | no list | 0 / 7 |
| Data processing addendum | not found | 0 / 12 |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | 6 / 6 | |
| Security page | not found | 0 / 5 |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 33 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Sumsub's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/sumsub"><img src="https://thirdpartyindex.com/badge/sumsub.svg" alt="Sumsub transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/sumsub)No tracked subprocessors.
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| security.txt | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
None extracted.
Listed as a subprocessor by (2)
Purposes as each company states them.
Paddle paddle.com Identity verification (KYC/KYB) to support onboarding and fraud prevention.; Processes identification data and verification results (e.g., ID document checks, liveness/selfie checks, risk signals) to confirm identity and help assess risk.
Taktile taktile.com Digital identity verification, anti-money-laundering (AML) checks and fraud-monitoring
Service status
4 incidents in the last 90 days (1 major or critical, 0 minor, 3 with no stated impact) · typically resolved in 1 h 14 min
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Dashboard applicant search impaired | none | — evidence | |
| Complete Service Outage | critical | — evidence | |
| Performance Degradation: AML Screening | none | 1 h 14 min evidence | |
| SDK Initialization Failures | none | — evidence | |
| Limited TM creation failures due to invalid full name data | none | — evidence | |
| Temporary ticketing system outage | critical | 1 h 27 min evidence | |
| Public documentation unavailable | none | 15 h 48 min evidence | |
| Limited access issue in the Admin Panel | none | 59 min evidence |
As Sumsub's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.