# Sumsub

[4 tracked vendors](https://thirdpartyindex.com/vendors/sumsub#used-by) name Sumsub as a subprocessor, including [Taktile](https://thirdpartyindex.com/vendors/taktile), [Benevity](https://thirdpartyindex.com/vendors/benevity) and [Blockdaemon](https://thirdpartyindex.com/vendors/blockdaemon). We have not found a subprocessor list published by Sumsub. We monitor 5 of its documents, which we last checked on 2026-11-11.

Sumsub (sumsub.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/sumsub
- Documents last verified: 2026-11-11
- Transparency rating: 33/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 4 tracked vendors rely on it directly, 5 within two hops, 57 within three
- Cite as: Sumsub, Third Party Index, https://thirdpartyindex.com/vendors/sumsub (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://sumsub.com/sumsub-trust-center/ | 2026-11-11 | 2026-10-13 |
| Privacy policy | https://sumsub.com/privacy-notice/ | 2026-11-11 | 2026-09-22 |
| Terms | https://sumsub.com/terms-and-conditions/ | 2026-11-11 | 2026-09-22 |
| security.txt | https://sumsub.com/.well-known/security.txt | 2026-11-11 | 2026-09-22 |
| Status page | https://status.sumsub.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Web Technologies

Sumsub's homepage made 325 requests to 1 domain. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

### First party (1)

- Sumsub: 325 requests to sumsub.com; Apollo 3.14.0, Cloudflare, GSAP, Google Tag Manager, GraphQL, HSTS, HTTP/3, Next.js 15.5.24, Open Graph, PWA, Priority Hints, React, Sentry, Webpack, TypeScript

## Subprocessor of (4)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Benevity](https://thirdpartyindex.com/vendors/benevity.md): Remote identity verification, non-profit organization validation, customer due diligence, anti-money laundering screening.
- [Blockdaemon](https://thirdpartyindex.com/vendors/blockdaemon.md): Identity verification and AML screening
- [Radom](https://thirdpartyindex.com/vendors/radom.md): KYC Providers
- [Taktile](https://thirdpartyindex.com/vendors/taktile.md): Digital identity verification, anti-money-laundering (AML) checks and fraud-monitoring

## Service status

Incidents it reported on its own status page.

- Last 90 days: 5 reported incidents (1 major or critical, 2 minor, 2 with no impact stated)
- Typical time to resolve: 5 h 5 min
- Status page last read: 2026-11-12
- 2026-10-29: Degraded performance of International TIN Validation (no impact stated)
- 2026-10-12: Applicants incorrectly rejected due to face matching issue (minor)
- 2026-10-02: Connectivity issues for some users in Vietnam (minor)
- 2026-09-14: Dashboard applicant search impaired (no impact stated)
- 2026-08-31: Complete Service Outage (critical)
- 2026-07-20: Performance Degradation: AML Screening (no impact stated)
- 2026-07-14: SDK Initialization Failures (no impact stated)
- 2026-06-03: Limited TM creation failures due to invalid full name data (no impact stated)

## Security contact

From its security.txt (https://sumsub.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/3218)):

- Contact: mailto:security@sumsub.com
- Contact: https://bugcrowd.com/engagements/sumsub-mbb-og
- Security jobs: https://careers.sumsub.com/
- Languages: en
- Valid until 2027-12-31

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api