# Supermetrics

We monitor the [subprocessor list Supermetrics publishes](https://trust.supermetrics.com/?%3Bsource=click&itemName=continuous_monitoring&itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57&source=click), which we last checked on 2026-11-11, but have not read any entries from it. A reading from 2026-10-20 is being checked. [3 tracked vendors](https://thirdpartyindex.com/vendors/supermetrics#used-by) name Supermetrics as a subprocessor, including [PandaDoc](https://thirdpartyindex.com/vendors/pandadoc), [Ahrefs](https://thirdpartyindex.com/vendors/ahrefs) and [Idera](https://thirdpartyindex.com/vendors/idera).

Supermetrics (supermetrics.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/supermetrics
- Documents last verified: 2026-11-11
- Transparency rating: 50/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (published; no entries could be read); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 3 tracked vendors rely on it directly, 50 within two hops, 290 within three
- Cite as: Supermetrics, Third Party Index, https://thirdpartyindex.com/vendors/supermetrics (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.supermetrics.com/ | 2026-11-11 | 2026-10-20 |
| Subprocessor list | https://trust.supermetrics.com/?%3Bsource=click&itemName=continuous\_monitoring&itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57&source=click | 2026-11-11 | 2026-10-20 |
| Data processing addendum | https://trust.supermetrics.com/?%3Bsource=click&itemName=continuous\_monitoring&itemUid=c4223a81-5840-4e11-ac9f-2b812794a67e&source=click | 2026-11-11 | 2026-10-20 |
| Privacy policy | https://supermetrics.com/privacy-policy | 2026-11-11 | 2026-09-22 |
| Terms | https://supermetrics.com/terms-of-service | 2026-11-11 | 2026-10-30 |
| Security page | https://supermetrics.com/security | 2026-11-11 | 2026-09-22 |
| security.txt | https://supermetrics.com/.well-known/security.txt | 2026-11-11 | 2026-09-22 |
| Status page | https://status.supermetrics.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, ISO/IEC 27001 ([evidence](https://thirdpartyindex.com/evidence/2751))
- Claimed: GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/2751))

## Web Technologies

Supermetrics's homepage made 225 requests to 36 domains, 16 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

16 third parties by category: Advertising 4 (Google Cloud, Microsoft, OpenAI, Reddit, Inc.); Analytics 4 (Wingify, Meta, G2.com, LinkedIn); Marketing automation 2 (HubSpot, Lunio); Live chat 1 (reviewed: Intercom); Cookie compliance 1 (Cookiebot); CMS 1 (usually detected as CMS: Sanity); Documentation 1 (Zendesk); RUM 1 (Datadog); Widgets 1 (Navattic). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (16)

- Sanity: 27 requests to sanity.io
- Datadog: 22 requests to browser-intake-datadoghq.eu, datadoghq-browser-agent.com; Datadog
- Google Cloud: 22 requests to google.com, doubleclick.net, googletagmanager.com, google-analytics.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager
- Intercom: 14 requests to intercomcdn.com, intercom.io, intercomassets.com
- Microsoft: 14 requests to clarity.ms, bing.com; Microsoft Advertising
- Zendesk: 14 requests to zdassets.com, zendesk.com; Zendesk, Zendesk Widget
- HubSpot: 10 requests to hubspot.com, hs-analytics.net, hs-banner.com, hs-scripts.com, hsadspixel.net, hsforms.com, hubapi.com; HubSpot
- Wingify: 9 requests to visualwebsiteoptimizer.com; VWO
- Meta: 5 requests to facebook.net, facebook.com; Facebook Pixel 2.9.435
- Cookiebot: 4 requests to cookiebot.com; Cookiebot 1
- OpenAI: 4 requests to openai.com; ChatGPT Ads Measurement Pixel
- G2.com: 3 requests to g2.com, g2crowd.com; G2 Track Your Prospects
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Navattic: 3 requests to navattic.com; Navattic
- Lunio: 2 requests to mplat-ppcprotect.com; Lunio
- Reddit, Inc.: 2 requests to reddit.com, redditstatic.com; Reddit Ads

### Unknown (1)

Domains not identified yet: webexperiences.com

### First party (1)

- Supermetrics: 65 requests to supermetrics.com; Astro 6.4.8, Cloudflare, GSAP, HSTS, Intercom, Microsoft Clarity, Open Graph, Sanity, Sanity.io, core-js 3.32.2

15 tracked companies loaded by the homepage are not in Supermetrics's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (3)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Ahrefs](https://thirdpartyindex.com/vendors/ahrefs.md): Marketing intelligence
- [Idera](https://thirdpartyindex.com/vendors/idera.md): Transfers and processes marketing and personal data (e.g., names, email addresses, job titles, company names, campaign performance metrics) from HubSpot into re…
- [PandaDoc](https://thirdpartyindex.com/vendors/pandadoc.md): Revenue Analytics

## Service status

Incidents it reported on its own status page.

- Last 90 days: 5 reported incidents (1 major or critical, 1 minor, 3 with no impact stated)
- Typical time to resolve: 1 h
- Status page last read: 2026-11-12
- 2026-11-03: Service disruption: Awin, November 3, 2026 (no impact stated)
- 2026-10-22: Security Advisory: PHP Vulnerabilities, October 21, 2026 (no impact stated)
- 2026-08-26: Service disruption: Supermetrics Studio, August 26th, 2026 (no impact stated)
- 2026-08-26: Service disruption: Supermetrics Studio, August 26th, 2026 (major)
- 2026-08-21: Supermetrics Hub access disruption (minor)
- 2026-08-06: Service disruption: Shopify connector, August 6th, 2026 (minor)
- 2026-07-30: Service disruption: Data Studio, July 30, 2026 (minor)
- 2026-07-28: Degraded performance with the Yahoo DSP connector (minor)

## Security contact

From its security.txt (https://supermetrics.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/2758)):

- Contact: mailto:security@supermetrics.com
- Valid until 2027-01-31

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api