# SuperOffice

SuperOffice (superoffice.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/superoffice
- Documents last verified: 2026-10-01
- Transparency rating: 64/100 (how much it publishes, not how secure it is)
- Cite as: SuperOffice, Third Party Index, https://thirdpartyindex.com/vendors/superoffice (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.superoffice.com/ | 2026-10-01 | 2026-10-01 |
| Subprocessor list | https://trust.superoffice.com/subprocessors | 2026-10-01 | 2026-10-01 |
| Privacy policy | https://www.superoffice.com/company/privacy/ | 2026-10-01 | 2026-10-01 |
| Status page | https://status.superoffice.com/ | 2026-10-01 | 2026-10-01 |

## Subprocessors (10)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amplitude](https://thirdpartyindex.com/vendors/amplitude.md) | Amplitude is used to monitor user behaviour in our product. Used by product team to improve our products. | — | 2026-10-01 |
| App Store partners | Below is app store partners listed, which are included in the SuperOffice price list. They will need a special subscription or amendment to use. | — | 2026-10-01 |
| I-Centrum AB | I-Centrum is a SuperOffice company offering integrations and tools to empower your business, | — | 2026-10-01 |
| Infobridge | Calendar synchronisation Service between SuperOffice CRM and various calendering Systems | — | 2026-10-01 |
| Lyyti | Lyyti is a SuperOffice company offering an all in one event platform integrated with SuperOffice | — | 2026-10-01 |
| [Mailgun](https://thirdpartyindex.com/vendors/mailgun.md) | Mail services for sending and receiving emails in the SuperOffice application | — | 2026-10-01 |
| [Microsoft](https://thirdpartyindex.com/vendors/microsoft.md) | Hosting Provider. Hosting and operations of servers, and infrastructure for SuperOffice CRM Online and operations. Identity provider and AI services | — | 2026-10-01 |
| SuperCompany | SuperNotes is an add on that offers transcription of meetings and integration to meeting details in SuperOffice. | — | 2026-10-01 |
| Userflow training | Training and education for users in the SuperOffice application. | — | 2026-10-01 |
| Visma IT & Communications AS | Hosting Provider. Hosting and operations of all servers, and infrastructure for SuperOffice CRM Online. | — | 2026-10-01 |

Read from ([evidence](https://thirdpartyindex.com/evidence/25898)). CSV: https://thirdpartyindex.com/vendors/superoffice/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 28 days: 6 reported incidents (5 major or critical, 1 minor, 0 with no impact stated)
- Typical time to resolve: 4 h 35 min
- 2026-09-21: A diminished system performance has been detected (minor)
- 2026-09-16: Login issue (major)
- 2026-09-15: SuperOffice CRM (major)
- 2026-09-04: Email delivery issues (major)
- 2026-09-04: SuperOffice for Outlook Loading Issues (major)
- 2026-09-03: SuperOffice for Outlook Loading Issues (major)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api