# SupportBee

SupportBee (supportbee.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/supportbee
- Documents last verified: 2026-09-29
- Transparency rating: 81/100 (how much it publishes, not how secure it is)
- Cite as: SupportBee, Third Party Index, https://thirdpartyindex.com/vendors/supportbee (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://supportbee.notion.site/GDPR-DPA-Subprocessors-90990fd2a49443bb85a431cf2ee85f0e?pvs=4 | 2026-09-29 | 2026-09-29 |
| Data processing addendum | https://supportbee.com/docs/security/data-processing-addendum | 2026-09-29 | 2026-09-29 |
| Privacy policy | https://supportbee.com/privacy-policy | 2026-09-29 | 2026-09-29 |
| Terms | https://supportbee.com/terms | 2026-09-29 | 2026-09-29 |
| Security page | https://supportbee.com/security | 2026-09-29 | 2026-09-29 |
| Status page | https://status.supportbee.com/ | 2026-09-29 | 2026-09-29 |

## Subprocessors (7)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Ably](https://thirdpartyindex.com/vendors/ably.md) | Infrastructure | UK | 2026-09-29 |
| [Amazon Web Service (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Computing & Storage services | Ireland | 2026-09-29 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Infrastructure Monitoring | Germany | 2026-09-29 |
| [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel.md) | Analytics | USA | 2026-09-29 |
| [Rollbar](https://thirdpartyindex.com/vendors/rollbar.md) | Error tracking | USA | 2026-09-29 |
| [Segment](https://thirdpartyindex.com/vendors/segment.md) | Analytics | USA | 2026-09-29 |
| [Sendgrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Email | USA | 2026-09-29 |

Read from ([evidence](https://thirdpartyindex.com/evidence/18040)). CSV: https://thirdpartyindex.com/vendors/supportbee/subprocessors.csv

## Listed as a subprocessor by (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Encyro](https://thirdpartyindex.com/vendors/encyro.md): Help requests

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api