# SupportLogic [9 tracked vendors](https://thirdpartyindex.com/vendors/supportlogic#used-by) name SupportLogic as a subprocessor, including [Databricks](https://thirdpartyindex.com/vendors/databricks), [Neon](https://thirdpartyindex.com/vendors/neon) and [Ping Identity](https://thirdpartyindex.com/vendors/ping-identity). We have not found a subprocessor list published by SupportLogic. We monitor 3 of its documents, which we last checked on 2026-11-11. SupportLogic (supportlogic.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/supportlogic - Documents last verified: 2026-11-11 - Transparency rating: 31/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 9 tracked vendors rely on it directly, 166 within two hops, 2250 within three - Cite as: SupportLogic, Third Party Index, https://thirdpartyindex.com/vendors/supportlogic (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Data processing addendum | https://www.supportlogic.com/data-processing-addendum/ | 2026-11-11 | 2026-10-14 | | Privacy policy | https://www.supportlogic.com/privacy-policy/ | 2026-11-11 | 2026-10-24 | | Security page | https://www.supportlogic.com/security/ | 2026-11-11 | 2026-09-22 | ## Subprocessors (0) No subprocessor list has been found or read for this vendor. ## Web Technologies SupportLogic's homepage made 143 requests to 17 domains, and 5 services controlled by another company. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 5 third parties by category: Analytics 2 (Google Cloud, RB2B); Marketing automation 2 (HubSpot, GetVector, Inc.); Unclassified 1 (Google Advertising Products). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (5) - HubSpot: 25 requests to hsappstatic.net, hubspot.com, hs-scripts.com, hscollectedforms.net, hs-analytics.net, hs-banner.com, usemessages.com; HubSpot - Google Cloud: 17 requests to gstatic.com, google.com, googletagmanager.com, fonts.googleapis.com, google-analytics.com, googlesyndication.com; Google Analytics, Google Tag Manager, reCAPTCHA - Google Advertising Products: 2 requests to csp.withgoogle.com - GetVector, Inc.: 1 request to vector.co; Vector - RB2B: 1 request to b2bjsstore.s3.us-west-2.amazonaws.com; RB2B ### First party (1) - SupportLogic: 97 requests to supportlogic.com; Google Font API, HSTS, HubSpot Analytics, HubSpot Chat, HubSpot WordPress plugin 11.3.75, Lodash, Max Mega Menu 2.5, MySQL, Nginx, Open Graph, PHP, PWA, Priority Hints, Site Kit 1.190.0, WP Engine, WP Rocket 3.23.5.1, WordPress, WordPress Block Editor, Yoast SEO 28.7, Yoast SEO Premium 27.1, jQuery 3.7.1, jQuery Migrate 3.4.1 2 tracked companies loaded by the homepage are not in SupportLogic's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (9) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Alteryx](https://thirdpartyindex.com/vendors/alteryx.md): Service provision support - [Automation Anywhere](https://thirdpartyindex.com/vendors/automation-anywhere.md): Artificial intelligence customer support case review for escalation avoidance - [Collibra](https://thirdpartyindex.com/vendors/collibra.md): Assistance with support ticket management - [Databricks](https://thirdpartyindex.com/vendors/databricks.md): Monitor quality of service in responding to support tickets. - [DataRobot](https://thirdpartyindex.com/vendors/datarobot.md): Customer support - [Digicert](https://thirdpartyindex.com/vendors/digicert.md): Vercara only - Analyze Vercara customer support interactions - [Neon](https://thirdpartyindex.com/vendors/neon.md): Monitor quality of service in responding to support tickets. - [Ping Identity](https://thirdpartyindex.com/vendors/ping-identity.md): Customer support case management; Used to increase productivity and improve backlog management for the global customer support team - [UltraDNS](https://thirdpartyindex.com/vendors/ultradns.md): Vercara only - Analyze Vercara customer support interactions --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api