# SupportYourApp® SupportYourApp® declares [14 subprocessors](https://thirdpartyindex.com/vendors/supportyourapp#subprocessors) in [its subprocessor list](https://supportyourapp.com/sub-processors-list/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/87244)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-23. [2 tracked vendors](https://thirdpartyindex.com/vendors/supportyourapp#used-by) name SupportYourApp® as a subprocessor, including [Wasabi](https://thirdpartyindex.com/vendors/wasabi) and [Overloop](https://thirdpartyindex.com/vendors/overloop). SupportYourApp® (supportyourapp.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/supportyourapp - Documents last verified: 2026-11-11 - Transparency rating: 76/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 12 tracked vendors directly, 107 within two hops, 437 within three; 2 tracked vendors rely on it directly, 20 within two hops, 216 within three - Cite as: SupportYourApp®, Third Party Index, https://thirdpartyindex.com/vendors/supportyourapp (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://supportyourapp.com/sub-processors-list/ | 2026-11-11 | 2026-10-12 | | Data processing addendum | https://supportyourapp.com/data-processing-agreement/ | 2026-11-11 | 2026-10-12 | | Privacy policy | https://supportyourapp.com/candidate-privacy-notice/ | 2026-11-11 | 2026-10-12 | | Terms | https://supportyourapp.com/terms-of-use/ | 2026-11-11 | 2026-10-12 | | Security page | https://supportyourapp.com/supportyourapp-security/ | 2026-11-11 | 2026-11-05 | ## Subprocessors (14) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud infrastructure and hosting for platform operation | United States | 2026-09-23 | | AVOXI Inc. | Telephony services and voice call routing for communication features | United States | 2026-09-23 | | [Cloudflare, Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | DDoS protection, content delivery network, and security services; processes IP addresses and traffic metadata | United States | 2026-09-23 | | CoSupport, Inc. | AI-powered processing for customer support automation and agent assistance | United States | 2026-09-23 | | [DigitalOcean, LLC](https://thirdpartyindex.com/vendors/digitalocean.md) | Cloud infrastructure and web hosting for platform operation | United States | 2026-09-23 | | [Eleven Labs Inc.](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | AI voice generation and speech synthesis for voice-based customer support interactions | United States | 2026-09-23 | | [Google LLC (Workspace)](https://thirdpartyindex.com/vendors/google-cloud.md) | Internal team communication, document management, and email services; may process personal data contained in support-related communications and documents | United States | 2026-09-23 | | [Hetzner Online GmbH](https://thirdpartyindex.com/vendors/hetzner-online.md) | Cloud infrastructure and web hosting for platform operation | Germany | 2026-09-23 | | [Leaseweb Netherlands B.V.](https://thirdpartyindex.com/vendors/leaseweb.md) | Cloud infrastructure and web hosting for platform operation | The Netherlands | 2026-09-23 | | [OpenAI, Inc.](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI language model processing for customer support automation, Output generation, and agent assistance | United States | 2026-09-23 | | [Slack Technologies Limited](https://thirdpartyindex.com/vendors/slack.md) | Internal team communication and collaboration; may process personal data discussed in connection with support delivery | Ireland | 2026-09-23 | | [TeamViewer GmbH](https://thirdpartyindex.com/vendors/teamviewer.md) | Remote access and screen sharing tool used by support agents during technical assistance sessions; may access personal data visible on client systems during sessions | Germany | 2026-09-23 | | [Twilio Inc.](https://thirdpartyindex.com/vendors/twilio.md) | Telephony services and voice call routing for communication features | United States | 2026-09-23 | | [Zoom Video Communications, Inc.](https://thirdpartyindex.com/vendors/zoom.md) | Video conferencing and team communication for internal coordination and client-facing support sessions; may process personal data discussed during calls | United States | 2026-09-23 | Read from ([evidence](https://thirdpartyindex.com/evidence/7944)). CSV: https://thirdpartyindex.com/vendors/supportyourapp/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai ## Web Technologies SupportYourApp®'s homepage made 219 requests to 33 domains, and 17 services controlled by another company. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 17 third parties by category: Analytics 6 (HubSpot, Crazy Egg, Meta, LinkedIn, Cloudflare; reviewed: CallRail); Advertising 5 (Google Cloud, Microsoft, OpenAI, X Corp., Reddit, Inc.); Live chat 1 (Quidget); Cookie compliance 1 (Secure Privacy); Reviews 1 (GoodFirms); SEO 1 (Ahrefs); Security 1 (Fraud Blocker™); Unclassified 1 (Clearout). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (17) - Google Cloud: 17 requests to google.com, doubleclick.net, googletagmanager.com, ajax.googleapis.com, gstatic.com; DoubleClick Floodlight, Google Analytics, Google Hosted Libraries, Google Tag Manager, jQuery (its subprocessor list names it too) - Microsoft: 12 requests to clarity.ms, bing.com; Microsoft Advertising - Quidget: 10 requests to quidget.ai; Quidget - Secure Privacy: 10 requests to secureprivacy.ai; Secure Privacy - HubSpot: 6 requests to hs-analytics.net, hs-banner.com, hs-scripts.com, hsadspixel.net, hubapi.com, hubspot.com; HubSpot, HubSpot Analytics - CallRail: 5 requests to callrail.com - Fraud Blocker™: 5 requests to fraudblocker.com; Fraud Blocker - Crazy Egg: 4 requests to crazyegg.com; Crazy Egg - Meta: 4 requests to facebook.com, facebook.net; Facebook Pixel 2.9.439 - OpenAI: 4 requests to openai.com; ChatGPT Ads Measurement Pixel (its subprocessor list names it too) - Clearout: 3 requests to clearout.io - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - X Corp.: 3 requests to ads-twitter.com, t.co, twitter.com; Twitter Ads - Reddit, Inc.: 2 requests to reddit.com, redditstatic.com; Reddit Ads - Ahrefs: 1 request to ahrefs.com; Ahrefs - Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights (its subprocessor list names it too) - GoodFirms: 1 request to goodfirms.co; GoodFirms ### First party (1) - SupportYourApp®: 128 requests to supportyourapp.com; CallRail, Clearout, Cloudflare, HSTS, Microsoft Clarity, Open Graph, Priority Hints, Swiper, Vue.js, Webpack, core-js 3.32.2 8 tracked companies loaded by the homepage are not in SupportYourApp®'s subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (2) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Overloop](https://thirdpartyindex.com/vendors/overloop.md): Customer Support - [Wasabi](https://thirdpartyindex.com/vendors/wasabi.md): Customer support ## Incidents reported by SupportYourApp®'s subprocessors Incidents reported in the last 30 days on their own status pages by 6 vendors SupportYourApp® lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which SupportYourApp® lists as a subprocessor, reported Service Degradation Affecting Outbound SMS Messages for a subset of users in the US region (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-11: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Scribe v3 Live outage (major) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which SupportYourApp® lists as a subprocessor, reported Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. (minor) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which SupportYourApp® lists as a subprocessor, reported Service Degradation Affecting a subset of users with ZVA and ZoomMate (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-09: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which SupportYourApp® lists as a subprocessor, reported Service Degradation Affecting Zoom Inbound SMS Service in the AU region (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor) - 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which SupportYourApp® lists as a subprocessor, reported Service Degradation Affecting Zoom Mail, Calendar and Scheduler. (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Intermittent Sign in issue (no impact stated) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which SupportYourApp® lists as a subprocessor, reported Service Degradation Affecting Outbound MMS Services in the US region (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [TeamViewer](https://thirdpartyindex.com/vendors/teamviewer#status), which SupportYourApp® lists as a subprocessor, reported License provider (no impact stated) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [TeamViewer](https://thirdpartyindex.com/vendors/teamviewer#status), which SupportYourApp® lists as a subprocessor, reported Managed Devices functionality (major) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported ElevenCreative - Image & Video - Degraded performance (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which SupportYourApp® lists as a subprocessor, reported Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [DigitalOcean](https://thirdpartyindex.com/vendors/digitalocean#status), which SupportYourApp® lists as a subprocessor, reported Kubernetes Cluster Management Operations (major) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which SupportYourApp® lists as a subprocessor, reported Service Degradation Affecting Multiple Zoom Services (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which SupportYourApp® lists as a subprocessor, reported Service Degradation Affecting Zoom Meetings Services in the US. (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Marketing website (no impact stated) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Inbound Twilio calls experiencing intermittent connection failures (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Claude MCP connection not working (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported EU Agents disruption in SIP calls (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Instant Voice Clone creation failures (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Increased Rate of LLM Failure Errors on Agent Platform Calls (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported \[Isolated environments\] Issue with voices on EU and India Residency environments (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Request failures with the V3 model (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Some TTS requests seeing increased latency (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Website Slowness and API Request Latency (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Website authentication rejecting all frontend requests (critical) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported ElevenReader Elevated Error Rates (no impact stated) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Some support request forms may be unavailable (no impact stated) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported EU Residency - Conversation history not showing for recent calls (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Increased Dubbing Latency and Failure Rate (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Elevated error rate for Eleven Multilingual v2 model (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Agent SIP Conversation Disruption (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Payment Issues (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Transfer to Human not working correctly (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Increased error rate for Forced Alignment (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Elevated error rates for TTS v3, Dubbing, STT (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Elevated error rates querying voices (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Increased API error rate (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [TeamViewer](https://thirdpartyindex.com/vendors/teamviewer#status), which SupportYourApp® lists as a subprocessor, reported DEX Platform Intelligence, Insights not generating (major) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which SupportYourApp® lists as a subprocessor, reported Service Degradation Affecting Zoom Learning Webpage (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [TeamViewer](https://thirdpartyindex.com/vendors/teamviewer#status), which SupportYourApp® lists as a subprocessor, reported WebAPI incident (major) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [TeamViewer](https://thirdpartyindex.com/vendors/teamviewer#status), which SupportYourApp® lists as a subprocessor, reported DEX Platform Intelligence, Insights not generated for 11 days (major) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which SupportYourApp® lists as a subprocessor, reported Service Degradation Affecting Meeting Summaries Via Email. (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which SupportYourApp® lists as a subprocessor, reported Service Degradation Affecting Zoom Website in UK region (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which SupportYourApp® lists as a subprocessor, reported Service Degradation Affecting ZP SMS Australia Mobile Numbers (no impact stated) - 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-17: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which SupportYourApp® lists as a subprocessor, reported Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which SupportYourApp® lists as a subprocessor, reported Service degradation affected Zoom AI Companion in US region (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which SupportYourApp® lists as a subprocessor, reported Service Degradation Affected Sandbox Creation in ZoomMate (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SupportYourApp® lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which SupportYourApp® lists as a subprocessor, reported Service Degradation Affecting Zoom Clips (minor) - 2026-10-13: [DigitalOcean](https://thirdpartyindex.com/vendors/digitalocean#status), which SupportYourApp® lists as a subprocessor, reported App Platform Deployments (no impact stated) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SupportYourApp® lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which SupportYourApp® lists as a subprocessor, reported Service degradation affecting Zoom Meeting API in US region (no impact stated) - 2026-10-13: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which SupportYourApp® lists as a subprocessor, reported Multiple US endpoints experiencing timeouts and latency (major) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/supportyourapp --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api