# Suralink

Suralink (suralink.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/suralink
- Documents last verified: 2026-09-30
- Transparency rating: 32/100 (how much it publishes, not how secure it is)
- Cite as: Suralink, Third Party Index, https://thirdpartyindex.com/vendors/suralink (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.suralink.com/ | 2026-09-30 | 2026-09-29 |
| Privacy policy | https://www.suralink.com/privacy-policy | 2026-09-30 | 2026-09-29 |
| Terms | https://www.suralink.com/terms-and-conditions | 2026-09-30 | 2026-09-29 |
| Security page | https://www.suralink.com/security | 2026-09-30 | 2026-09-29 |
| Status page | https://status.suralink.com/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 6 reported incidents (4 major or critical, 2 minor, 0 with no impact stated)
- Typical time to resolve: 52 min
- 2026-09-30: Login Issues - US Region (minor)
- 2026-09-28: Secure File Sharing Download Issues - All Regions (major)
- 2026-09-16: Login Issues - US Region (critical)
- 2026-08-26: Application Outage - US Region (critical)
- 2026-07-09: Degraded Performance - CA Region (critical)
- 2026-07-09: Degraded performance in Workpaper Suite, Assessment Hub, and Cloud Testing Suite - US Region (minor)
- 2026-06-15: Login Issues - All Regions (major)
- 2026-06-03: Degraded Performance - All Regions (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api