# SurveyMonkey SurveyMonkey declares [20 subprocessors](https://thirdpartyindex.com/vendors/surveymonkey#subprocessors) in [its subprocessor list](https://www.surveymonkey.com/mp/legal/subprocessor-list/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/1427)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-21. [34 tracked vendors](https://thirdpartyindex.com/vendors/surveymonkey#used-by) name SurveyMonkey as a subprocessor, including [Ahrefs](https://thirdpartyindex.com/vendors/ahrefs), [Fastmail](https://thirdpartyindex.com/vendors/fastmail) and [Check Point Software Technologies](https://thirdpartyindex.com/vendors/check-point-software-technologies). SurveyMonkey (surveymonkey.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/surveymonkey - Documents last verified: 2026-11-11 - Transparency rating: 89/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 16 tracked vendors directly, 120 within two hops, 423 within three; 34 tracked vendors rely on it directly, 60 within two hops, 123 within three - Cite as: SurveyMonkey, Third Party Index, https://thirdpartyindex.com/vendors/surveymonkey (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://www.surveymonkey.com/learn/trust-center/ | 2026-11-11 | 2026-10-21 | | Subprocessor list | https://www.surveymonkey.com/mp/legal/subprocessor-list/ | 2026-11-11 | 2026-09-21 | | Data processing addendum | https://help.surveymonkey.com/en/surveymonkey/policy/data-processing-agreements-eu/ | 2026-11-11 | 2026-09-21 | | Privacy policy | https://www.surveymonkey.com/mp/legal/privacy/ | 2026-11-11 | 2026-09-21 | | Terms | https://www.surveymonkey.com/mp/legal/terms-of-use/ | 2026-11-11 | 2026-09-21 | | Security page | https://www.surveymonkey.com/product/features/security/ | 2026-11-11 | 2026-09-21 | | Status page | https://status.surveymonkey.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (20) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | Abacus.ai | Operationalization of machine learning models | USA | 2026-09-21 | | [Amazon Web Services (“AWS”)](https://thirdpartyindex.com/vendors/amazon-web-services.md) (AI model provider: Amazon Bedrock) | Cloud hosting and data storage; generative AI technology for SurveyMonkey's AI features (AWS Bedrock) | USA, Canada, Ireland | 2026-09-21 | | [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI tool used to provide customer-requested professional services | USA | 2026-09-21 | | Argos | Translation services for professional services customers | Poland | 2026-09-21 | | [Functional Software Inc. (Sentry.io)](https://thirdpartyindex.com/vendors/sentry.md) | Application error capturing and site health monitoring | USA | 2026-09-21 | | [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Open-text response translation; hosts survey and respondent assets; NLP for respondent data | USA | 2026-09-21 | | [Heroku (Salesforce)](https://thirdpartyindex.com/vendors/salesforce.md) | Application host and data store | USA | 2026-09-21 | | [Inginit](https://thirdpartyindex.com/vendors/inginit.md) | Professional services project coordination (contractors) | India | 2026-09-21 | | [IPdata](https://thirdpartyindex.com/vendors/ipdata.md) | Geolocation lookup for respondents | USA | 2026-09-21 | | [Jira](https://thirdpartyindex.com/vendors/atlassian.md) | Workflow management tool used to report, investigate and resolve product issues and outages | USA | 2026-09-21 | | [Merge API, Inc.](https://thirdpartyindex.com/vendors/merge-api.md) | For customers using the HRIS integration, Merge facilitates the customer-authorized transfer of data from the customer’s chosen HRIS to the the SurveyMonkey platform | USA | 2026-09-21 | | [Microsoft (Sharepoint)](https://thirdpartyindex.com/vendors/microsoft.md) | Internal document repository | USA | 2026-09-21 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Machine Learning services to support AI product features | USA | 2026-09-21 | | [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Customer Support | USA | 2026-09-21 | | [ScaleGrid](https://thirdpartyindex.com/vendors/scalegrid.md) | Database hosting | Ireland | 2026-09-21 | | [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Storage of usage data for analytics and product development, and quality analysis of de-identified response data | USA | 2026-09-21 | | [Sparkpost (MessageBird)](https://thirdpartyindex.com/vendors/sparkpost.md) | Email delivery service | USA | 2026-09-21 | | Tredence, Valuelabs | Data & Analytics team task augmentation (contractors) | India | 2026-09-21 | | [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | SMS delivery service | USA | 2026-09-21 | | [Upwork](https://thirdpartyindex.com/vendors/upwork.md) | Professional services, customer support, and engineering team augmentation (contractors) | USA, Australia, Italy, Brazil | 2026-09-21 | Read from ([evidence](https://thirdpartyindex.com/evidence/1427)). CSV: https://thirdpartyindex.com/vendors/surveymonkey/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai ## Web Technologies SurveyMonkey's homepage made 217 requests to 40 domains, 24 services controlled by another company, and 2 domains not identified. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 24 third parties by category: Advertising 12 (Google Cloud, The Trade Desk, Inc., Amazon, Capterra Inc., OpenAI, Reddit, Inc., Microsoft, Paved; reviewed: Kargo, Claritas, LLC; usually detected as Advertising: Xandr, Magnite, Inc.); Analytics 8 (Amplitude, ZoomInfo, HubSpot, Magellan AI, Meta, Crazy Egg, LinkedIn, G2.com); CDN 1 (jsDelivr); Affiliate programs 1 (PartnerStack); RUM 1 (reviewed: Splunk); Security 1 (usually detected as Security: Amazon Web Services). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (24) - Amplitude: 24 requests to amplitude.com; Amplitude - Google Cloud: 19 requests to doubleclick.net, google.com, googletagmanager.com; DoubleClick Floodlight, Google Tag Manager (its subprocessor list names it too) - ZoomInfo: 10 requests to zi-scripts.com, zoominfo.com; Zoominfo - The Trade Desk, Inc.: 8 requests to adsrvr.org; theTradeDesk - Amazon: 7 requests to amazon-adsystem.com; Amazon Advertising - HubSpot: 6 requests to hubspot.com, hs-analytics.net, hs-banner.com, hs-scripts.com; HubSpot, HubSpot Analytics - Magellan AI: 5 requests to mgln.ai; Magellan AI - Meta: 5 requests to facebook.com, facebook.net, capi-automation.s3.us-east-2.amazonaws.com; Facebook Pixel 2.9.435 - Splunk: 5 requests to signalfx.com - Capterra Inc.: 4 requests to capterra.com; Capterra - Crazy Egg: 4 requests to crazyegg.com; Crazy Egg - Kargo: 4 requests to kargo.com - OpenAI: 4 requests to openai.com; ChatGPT Ads Measurement Pixel (its subprocessor list names it too) - PartnerStack: 4 requests to grsm.io, partnerlinks.io; PartnerStack - Reddit, Inc.: 4 requests to reddit.com, redditstatic.com; Reddit Ads - Claritas, LLC: 3 requests to trkn.us - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Microsoft: 3 requests to bing.com; Microsoft Advertising (its subprocessor list names it too) - Amazon Web Services: 2 requests to on.aws (its subprocessor list names it too) - G2.com: 2 requests to g2.com, g2crowd.com; G2 Track Your Prospects - Paved: 2 requests to pvdpix.com; Paved - Xandr: 2 requests to adnxs.com - Magnite, Inc.: 1 request to rubiconproject.com - jsDelivr: 1 request to jsdelivr.net; jsDelivr ### Unknown (2) Domains not identified yet: tvscipixel.com, tvspix.com ### First party (1) - SurveyMonkey: 83 requests to smassets.net, surveymonkey.com; Amazon CloudFront, Amazon Web Services, Apollo 3.14.1, Google Analytics, GraphQL, HSTS, HTTP/3, JSS, Next.js 16.3.8, Next.js App Router, Nginx, Open Graph, PWA, Priority Hints, RSS, React, React Router 6, Webpack, core-js 3.49.0, TypeScript 12 tracked companies loaded by the homepage are not in SurveyMonkey's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (34) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [ActiveState](https://thirdpartyindex.com/vendors/activestate.md): Survey Builder - [Ahrefs](https://thirdpartyindex.com/vendors/ahrefs.md): Survey management - [AllClients](https://thirdpartyindex.com/vendors/allclients.md): Customer Surveys - [BrightLocal](https://thirdpartyindex.com/vendors/brightlocal.md): Website and platform surveys + customer and market research. Used for both marketing and product purposes - [Certara](https://thirdpartyindex.com/vendors/certara.md): Customer surveying (formerly Momentive Global - [Check Point Software Technologies](https://thirdpartyindex.com/vendors/check-point-software-technologies.md): Surveys Platform - [CK-12 Foundation](https://thirdpartyindex.com/vendors/ck-12-foundation.md): user feedback - [Command Alkon](https://thirdpartyindex.com/vendors/command-alkon.md): Customer surveys - [Databox](https://thirdpartyindex.com/vendors/databox.md): Online survey platform used to collect feedback from customers and internal users. - [DataCamp](https://thirdpartyindex.com/vendors/datacamp.md): Data analytics; User Surveys: to create and send surveys - [Digistorm AU](https://thirdpartyindex.com/vendors/digistorm-au.md): Internal Business Operations - Applications, Services, and Support; Sales & Marketing; Survey management - [Extensis](https://thirdpartyindex.com/vendors/extensis.md) - [Fastmail](https://thirdpartyindex.com/vendors/fastmail.md): Support services, Customer feedback and Business operations - [FE fundinfo](https://thirdpartyindex.com/vendors/fe-fundinfo.md) - [HireVue](https://thirdpartyindex.com/vendors/hirevue.md): Survey tools. - [IDrive®](https://thirdpartyindex.com/vendors/idrive.md) - [InMotion Hosting](https://thirdpartyindex.com/vendors/inmotion-hosting.md): Collect user feedback - [JDXpert](https://thirdpartyindex.com/vendors/jdxpert.md): Survey platform - [Kaltura](https://thirdpartyindex.com/vendors/kaltura.md): Customer feedback surveys - [Korn Ferry](https://thirdpartyindex.com/vendors/korn-ferry.md) - [Malbek](https://thirdpartyindex.com/vendors/malbek.md): Customer Surveying; Gather feedback, conduct surveys, and measure satisfaction. - [Nutshell](https://thirdpartyindex.com/vendors/nutshell.md): Form handling; Provides upload forms for customer imports - [OpenSesame](https://thirdpartyindex.com/vendors/opensesame.md): Surveys - [Panintelligence](https://thirdpartyindex.com/vendors/panintelligence.md): Establishing Training Feedback - [ParentSquare](https://thirdpartyindex.com/vendors/parentsquare.md): Designated district staff contact information for optional surveys. - [Pluralsight](https://thirdpartyindex.com/vendors/pluralsight.md): Marketing Analytics - [Posit](https://thirdpartyindex.com/vendors/posit.md): Survey administration - [Prezi](https://thirdpartyindex.com/vendors/prezi.md): Communication Provider - [ReadWorks](https://thirdpartyindex.com/vendors/readworks.md): Survey platform - [The Predictive Index](https://thirdpartyindex.com/vendors/the-predictive-index.md): Survey - [TradeCentric](https://thirdpartyindex.com/vendors/tradecentric.md) - [Veeva Systems](https://thirdpartyindex.com/vendors/veeva-systems.md): End-user survey platform - [Welocalize](https://thirdpartyindex.com/vendors/welocalize.md): Surveys / Brand, Market, Product & Customer insights - [Whova](https://thirdpartyindex.com/vendors/whova.md): Survey platform ## Service status Incidents it reported on its own status page. - Last 90 days: 16 reported incidents (5 major or critical, 5 minor, 6 with no impact stated) - Typical time to resolve: 1 h 15 min - Status page last read: 2026-11-11 - 2026-11-11: PROD-TEST - THIS IS A TEST - PLEASE IGNORE, (no impact stated) - 2026-11-10: TEST INCIDENT #2 (major) - 2026-11-10: TEST INCIDENT #1 (no impact stated) - 2026-10-28: Errors occurring across the site (critical) - 2026-10-14: Login and signup issues (no impact stated) - 2026-10-06: 500 error on Transaction History for Team Admins (minor) - 2026-10-02: Custom data / respondent metadata missing from Individual Response Table and XLS exports (minor) - 2026-09-24: Audience Preview Page is not responding (major) ## Incidents reported by SurveyMonkey's subprocessors Incidents reported in the last 30 days on their own status pages by 6 vendors SurveyMonkey lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which SurveyMonkey lists as a subprocessor, reported US issues feed throwing intermittent errors (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which SurveyMonkey lists as a subprocessor, reported Account emails not being delivered (major) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SurveyMonkey lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which SurveyMonkey lists as a subprocessor, reported EU region replay ingestion latency (minor) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SurveyMonkey lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which SurveyMonkey lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which SurveyMonkey lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which SurveyMonkey lists as a subprocessor, reported Ingestion delays across all data (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which SurveyMonkey lists as a subprocessor, reported Delays in spans and transactions processing (major) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which SurveyMonkey lists as a subprocessor, reported Sentry.io dashboard and API is down (critical) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which SurveyMonkey lists as a subprocessor, reported Sentry dashboard is down (critical) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which SurveyMonkey lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which SurveyMonkey lists as a subprocessor, reported INC20000319 (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SurveyMonkey lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SurveyMonkey lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SurveyMonkey lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SurveyMonkey lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SurveyMonkey lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SurveyMonkey lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SurveyMonkey lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SurveyMonkey lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SurveyMonkey lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SurveyMonkey lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which SurveyMonkey lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which SurveyMonkey lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which SurveyMonkey lists as a subprocessor, reported Increased latency processing integration webhooks (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Merge API](https://thirdpartyindex.com/vendors/merge-api#status), which SurveyMonkey lists as a subprocessor, reported Intermittent 429s (no impact stated) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [Merge API](https://thirdpartyindex.com/vendors/merge-api#status), which SurveyMonkey lists as a subprocessor, reported Temporary Integration Downtime (no impact stated) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which SurveyMonkey lists as a subprocessor, reported Sentry.io not loading in US region (critical) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which SurveyMonkey lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which SurveyMonkey lists as a subprocessor, reported Sentry.io not loading (major) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which SurveyMonkey lists as a subprocessor, reported INC20000294 (critical) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which SurveyMonkey lists as a subprocessor, reported Sentry is down (critical) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which SurveyMonkey lists as a subprocessor, reported INC20000290 (minor) - 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which SurveyMonkey lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which SurveyMonkey lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which SurveyMonkey lists as a subprocessor, reported INC20000277 (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which SurveyMonkey lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which SurveyMonkey lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor) ## Federal contracts U.S. government prime awards and reported subawards to its UEI (H8K9N1BCDAJ3), from USAspending, by funding agency. Records show funding, not use. | Agency | Department | Prime awards | Obligated | Subawards | Subaward total | First | Last | |---|---|---|---|---|---|---|---| | Social Security Administration | Social Security Administration | 7 | $580.1K | — | — | 2020-07-09 | 2026-03-25 | | U.S. Citizenship and Immigration Services | Department of Homeland Security | 5 | $447.6K | — | — | 2014-01-17 | 2025-12-23 | | U.S. Patent and Trademark Office | Department of Commerce | 6 | $442.8K | — | — | 2014-09-25 | 2024-06-20 | | Department of Education | Department of Education | 3 | $209.8K | — | — | 2013-05-16 | 2023-04-17 | | Department of Veterans Affairs | Department of Veterans Affairs | 5 | $188.5K | — | — | 2018-08-24 | 2024-09-18 | | Indian Health Service | Department of Health and Human Services | 7 | $174.2K | — | — | 2012-06-13 | 2025-03-19 | | Small Business Administration | Small Business Administration | 7 | $153.1K | — | — | 2020-06-29 | 2026-08-18 | | Department of State | Department of State | 8 | $147.7K | — | — | 2019-07-09 | 2025-09-30 | | Animal and Plant Health Inspection Service | Department of Agriculture | 11 | $122.9K | — | — | 2014-02-25 | 2021-08-03 | | National Institutes of Health | Department of Health and Human Services | 3 | $112.5K | — | — | 2019-06-19 | 2021-09-22 | | Health Resources and Services Administration | Department of Health and Human Services | 11 | $105.7K | — | — | 2012-05-17 | 2024-03-27 | | Office of Justice Programs | Department of Justice | 3 | $97.0K | — | — | 2022-11-02 | 2026-08-18 | | District of Columbia Courts | District of Columbia Courts | 7 | $94.5K | — | — | 2020-12-30 | 2026-09-30 | | Uniformed Services University of the Health Sciences | Department of Defense | 5 | $91.6K | — | — | 2022-07-18 | 2026-06-24 | | Corporation for National and Community Service | Corporation for National and Community Service | 3 | $79.4K | — | — | 2019-09-27 | 2023-09-25 | And 23 more agencies. 169 records ([evidence](https://thirdpartyindex.com/evidence/200397)). Details: https://thirdpartyindex.com/vendors/surveymonkey/federal The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/surveymonkey --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api