# Synadia Synadia declares [13 subprocessors](https://thirdpartyindex.com/vendors/synadia#subprocessors) in [its subprocessor list](https://www.synadia.com/legal/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/132671)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). No published changes since we first read it on 2026-09-23. [3 tracked vendors](https://thirdpartyindex.com/vendors/synadia#used-by) name Synadia as a subprocessor, including [replit](https://thirdpartyindex.com/vendors/replit), [Invopop](https://thirdpartyindex.com/vendors/invopop) and [Craft CMS](https://thirdpartyindex.com/vendors/craft-cms). Synadia (synadia.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/synadia - Documents last verified: 2026-11-11 - Transparency rating: 84/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 12 tracked vendors directly, 118 within two hops, 398 within three; 3 tracked vendors rely on it directly, 8 within two hops, 42 within three - Cite as: Synadia, Third Party Index, https://thirdpartyindex.com/vendors/synadia (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.synadia.com/ | 2026-11-11 | 2026-11-11 | | Subprocessor list | https://www.synadia.com/legal/subprocessors | 2026-11-11 | 2026-10-21 | | Data processing addendum | https://www.synadia.com/legal/dpa | 2026-11-11 | 2026-10-20 | | Privacy policy | https://www.synadia.com/legal/privacy | 2026-11-11 | 2026-10-20 | | Terms | https://www.synadia.com/legal/terms | 2026-11-11 | 2026-11-05 | | Security page | https://www.synadia.com/security | 2026-11-11 | 2026-10-20 | ## Subprocessors (13) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Hosting Services | USA | 2026-09-23 | | [Cloudflare, Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | Bot and Abuse Prevention (Turnstile) | USA | 2026-09-23 | | [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Hosting Services, Business Applications, Analytics | USA | 2026-09-23 | | [Grafana Labs](https://thirdpartyindex.com/vendors/grafana.md) | Dashboard Visualization | USA | 2026-09-23 | | [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md) | Marketing Automation | USA | 2026-09-23 | | [LinkedIn](https://thirdpartyindex.com/vendors/linkedin.md) | Analytics | USA | 2026-09-23 | | [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) | Hosting Services | USA | 2026-09-23 | | [PostHog](https://thirdpartyindex.com/vendors/posthog.md) | Analytics | USA | 2026-09-23 | | Reo.dev | Analytics | USA | 2026-09-23 | | [Salesforce.com](https://thirdpartyindex.com/vendors/salesforce.md) | Customer Relationship Management | USA | 2026-09-23 | | [Slack Technologies Inc](https://thirdpartyindex.com/vendors/slack.md) | Alerting and Messaging | USA | 2026-09-23 | | [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment Processing | USA | 2026-09-23 | | [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Customer Support Portal | USA | 2026-09-23 | Read from ([evidence](https://thirdpartyindex.com/evidence/6846)). CSV: https://thirdpartyindex.com/vendors/synadia/subprocessors.csv ## Compliance As its trust center lists them. - Audited: SOC 2 Type II, SOC 2 Type I ([evidence](https://thirdpartyindex.com/evidence/10833)) - Claimed: GDPR ([evidence](https://thirdpartyindex.com/evidence/10833)) ## Web Technologies Synadia's homepage made 64 requests to 5 domains, and 2 services controlled by another company. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 2 third parties by category: Analytics 2 (Google Cloud; usually detected as Analytics: Cloudflare). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (2) - Google Cloud: 6 requests to googletagmanager.com, googlesyndication.com, google-analytics.com; Google Analytics, Google Tag Manager (its subprocessor list names it too) - Cloudflare: 3 requests to cloudflare.com (its subprocessor list names it too) ### First party (1) - Synadia: 55 requests to synadia.com; Astro 7.3.4, Cloudflare Turnstile, HSTS, Lucide, Open Graph, Plausible, Svelte, Vercel, Vercel Analytics ## Subprocessor of (3) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Craft CMS](https://thirdpartyindex.com/vendors/craft-cms.md): Hosted NATS for regional message/events. - [Invopop](https://thirdpartyindex.com/vendors/invopop.md) - [replit](https://thirdpartyindex.com/vendors/replit.md) ## Incidents reported by Synadia's subprocessors Incidents reported in the last 30 days on their own status pages by 3 vendors Synadia lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Degraded performance for Grafana Cloud Metrics in prod-us-central-7 (major) - 2026-11-11: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Elevated query errors for Grafana Cloud Metrics in prod-us-east-3 (minor) - 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Synadia lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-11-10: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Cloud Logs writes - Elevated latency and error rates in prod-eu-central-0 (no impact stated) - 2026-11-10: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Mimir query unexpected response with status code 500 (minor) - 2026-11-06: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Synthetic Monitoring — Jakarta Public Probe Degradation (no impact stated) - 2026-11-04: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported GitHub returning 403 for all Git Sync repositories (minor) - 2026-11-03: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported October usage report visualization issue (minor) - 2026-11-03: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Increased query latency for Logs in GCP US Central (prod-us-central-0) (minor) - 2026-11-03: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Elevated Request Errors for Grafana Across Multiple Regions (minor) - 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Grafana Cloud: k6 timeouts (no impact stated) - 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Synadia lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated) - 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Metrics Alert Rule Evaluation Failures in AWS Australia (prod-au-southeast-1) (minor) - 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Missing Metrics for Some Synthetic Monitoring Checks using the Montreal, North Virginia, and North California public probes (no impact stated) - 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported IRM Unable to Voice Call Brazil Numbers (major) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Synadia lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Synadia lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-27: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Frontend Observability Outage in prod-eu-west-2 (critical) - 2026-10-27: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Degraded Cloud Integrations (minor) - 2026-10-26: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported ingestion errors in mimir-prod-66 (no impact stated) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Synadia lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Synadia lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-10-23: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Some Grafana Instances Experiencing Issues Coming Online after Restart (minor) - 2026-10-23: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany (major) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Synadia lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Synadia lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Synadia lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated) - 2026-10-21: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Some GCK6 App Project Pages are Failing to Load (major) - 2026-10-21: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2) (minor) - 2026-10-21: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Possible incorrect evaluation of Synthetic Monitoring alert rules in cluster prod-us-east-3 (no impact stated) - 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported DB issues in prod-sa-east-1 (no impact stated) - 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Some GCK6 App Project Pages are Failing to Load (major) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Synadia lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported IRM outage in the region prod-gb-south-0 and prod-eu-west-0 (no impact stated) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Synadia lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Grafana Cloud unavailibity in the prod-gb-south-0 region (minor) - 2026-10-19: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Metrics: Evelvated Read and Ruler Errors. (major) - 2026-10-16: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Metric reads and rule evaluations are degraded in mimir-prod-66 (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Synadia lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Synadia lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Tempo Write Failures in prod-us-central-0 (major) - 2026-10-15: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Tempo: High Latency in prod-eu-west-2 (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Synadia lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Authentication errors in prod-us-west-0 (minor) - 2026-10-13: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Errors when querying Prometheus datasource (minor) - 2026-10-13: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Synadia lists as a subprocessor, reported Phone call notifications to numbers in Russia and Kazakhstan are blocked (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/synadia --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api