# Sync

[1 tracked vendor](https://thirdpartyindex.com/vendors/sync#used-by), [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs), names Sync as a subprocessor. We have not found a subprocessor list published by Sync. We monitor 6 of its documents, which we last checked on 2026-11-11.

Sync (sync.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/sync
- Documents last verified: 2026-11-11
- Transparency rating: 44/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 1 tracked vendors rely on it directly, 153 within two hops, 2078 within three
- Cite as: Sync, Third Party Index, https://thirdpartyindex.com/vendors/sync (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.sync.com/ | 2026-11-11 | 2026-09-22 |
| Data processing addendum | https://www.sync.com/data-processing-agreement-gdpr/ | 2026-11-11 | 2026-09-22 |
| Privacy policy | https://www.sync.com/privacy/ | 2026-11-11 | 2026-09-22 |
| Terms | https://www.sync.com/terms/ | 2026-11-11 | 2026-11-11 |
| Security page | https://www.sync.com/secure-cloud-storage/ | 2026-11-11 | 2026-09-22 |
| Status page | https://status.sync.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, SOC 3 ([evidence](https://thirdpartyindex.com/evidence/3135))

## Web Technologies

Sync's homepage made 105 requests to 26 domains, 10 services controlled by another company, and 1 domain not identified. Loaded on 2026-10-13 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

10 third parties by category: Advertising 5 (Google Cloud, Microsoft, Reddit, Inc., X Corp.; usually detected as Advertising: OpenAI); Analytics 3 (HubSpot, LinkedIn, Meta); Affiliate programs 2 (Awin; reviewed: AWIN AG). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (10)

- Google Cloud: 22 requests to google.com, googletagmanager.com, doubleclick.net, gstatic.com, fonts.googleapis.com, google-analytics.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager
- HubSpot: 9 requests to hubspot.com, hs-banner.com, hs-analytics.net, hsadspixel.net, hsforms.com; HubSpot Analytics
- Microsoft: 6 requests to bing.com; Microsoft Advertising
- LinkedIn: 4 requests to licdn.com, linkedin.com; Linkedin Insight Tag
- Reddit, Inc.: 4 requests to reddit.com, redditstatic.com; Reddit Ads
- Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.419
- X Corp.: 3 requests to ads-twitter.com, t.co, twitter.com; Twitter Ads
- AWIN AG: 1 request to roeye.com
- Awin: 1 request to dwin1.com; AWIN
- OpenAI: 1 request to openai.com

### Unknown (1)

Domains not identified yet: roeyecdn.com

### First party (1)

- Sync: 50 requests to sync.com; Cloudflare, Goober, Google Font API, HSTS, HTTP/3, HubSpot CMS Hub, HubSpot Cookie Policy Banner, Lightbox, Open Graph, PWA, Popper, Priority Hints, core-js 3.32.2

6 tracked companies loaded by the homepage are not in Sync's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs.md): Generation and processing of synthetic media content

## Service status

Incidents it reported on its own status page.

- Last 90 days: 1 reported incidents (1 major or critical, 0 minor, 0 with no impact stated)
- Typical time to resolve: 7 h 33 min
- Status page last read: 2026-11-12
- 2026-09-09: Elevated Upload and Download Errors (major)
- 2026-07-03: Elevated API Errors (no impact stated)
- 2026-05-27: Login and upload issues affecting a subset of Sync users (minor)
- 2026-05-25: Elevated Errors when previewing an Excel Document (minor)
- 2026-05-05: Emergency Upstream Maintenance (minor)
- 2026-05-01: Errors when previewing MS Documents in the Control Panel (minor)
- 2026-03-06: Login issues affecting mobile apps (no impact stated)
- 2025-12-21: Login issues affecting the Sync mobile apps (minor)

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api