# T-Pro

T-Pro declares [4 subprocessors](https://thirdpartyindex.com/vendors/t-pro#subprocessors) in [its subprocessor list](https://trust.tpro.io/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/255227)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Microsoft](https://thirdpartyindex.com/vendors/microsoft) and [HubSpot](https://thirdpartyindex.com/vendors/hubspot). No published changes since we first read it on 2026-11-07.

T-Pro (tpro.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/t-pro
- Documents last verified: 2026-11-11
- Transparency rating: 72/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 4 tracked vendors directly, 43 within two hops, 204 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: T-Pro, Third Party Index, https://thirdpartyindex.com/vendors/t-pro (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.tpro.io/ | 2026-11-11 | 2026-11-11 |
| Subprocessor list | https://trust.tpro.io/subprocessors | 2026-11-11 | 2026-11-11 |
| Privacy policy | https://info.tpro.io/privacy | 2026-11-11 | 2026-11-06 |
| Terms | https://tpro.io/terms | 2026-11-11 | 2026-11-06 |
| Status page | https://status.tpro.io/ | 2026-11-11 | 2026-11-06 |

## Subprocessors (4)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) (AI model provider: Amazon Bedrock) | AWS provides the cloud infrastructure for the T-Pro platform, including compute, storage, networking and database services. Production data is hosted in the AWS region approved for each deployment. The standard environment for the UK, Ireland and EU is eu-west-1 (Ireland) and the standard environment for Australia and New Zealand is ap-southeast-2 (Sydney). Amazon Bedrock, an AWS service, provides the generative AI inference used by T-Pro Scribe. The model runs within AWS in the approved region. Prompts and outputs are not shared with the model provider and are not used to train their models. Data is encrypted in transit using TLS and at rest using AES-256 with keys managed in AWS KMS.; Cloud hosting and infrastructure | EU (Ireland) and Australia (Sydney) | 2026-11-11 |
| [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse.md) | ClickHouse Cloud hosts T-Pro’s reporting and analytics database. Selected reporting fields, including identifiers and workflow metadata, are replicated from the production platform so customers and T-Pro can report on documentation volumes, turnaround and system performance. Clinical transcription text and NLP content are not replicated to ClickHouse under the current implementation. Data is encrypted in transit and at rest, and deletions in the source platform propagate to ClickHouse so that removed records are not retained in the analytics copy.; Reporting and analytics | EU (Ireland) | 2026-11-11 |
| [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md) | CRM and Marketing; HubSpot is T-Pro’s customer relationship management and marketing platform. It holds business contact details for customers, prospects and partners, along with records of commercial correspondence. HubSpot is not part of the clinical processing path. Patient clinical content is not stored in HubSpot. | EU | 2026-11-11 |
| [Microsoft](https://thirdpartyindex.com/vendors/microsoft.md) | Collaboration and Productivity; Microsoft 365 provides T-Pro’s email, document storage, and Teams collaboration. It is used for corporate communication, internal documentation and customer correspondence, including support and account management. Microsoft 365 is not part of the clinical processing path and is not used as a store for patient clinical records. Access is controlled by role, protected with multi-factor authentication, and logged. | EU (Ireland) | 2026-11-11 |

Read from ([evidence](https://thirdpartyindex.com/evidence/255227)). CSV: https://thirdpartyindex.com/vendors/t-pro/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Compliance

As its trust center lists them.

- Audited: ISO/IEC 27001, ISO/IEC 42001, Cyber Essentials ([evidence](https://thirdpartyindex.com/evidence/237593))
- Claimed: ISO 9001, HIPAA, GDPR, NIST CSF ([evidence](https://thirdpartyindex.com/evidence/237593))

## Web Technologies

T-Pro's homepage made 350 requests to 19 domains, and 4 services controlled by another company. Loaded on 2026-11-07 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

4 third parties by category: Analytics 4 (Google Cloud, HubSpot, LinkedIn; usually detected as Analytics: Cloudflare). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (4)

- Google Cloud: 29 requests to google.com, fonts.googleapis.com, googletagmanager.com, doubleclick.net, gstatic.com, googleadservices.com; DoubleClick Floodlight, Google Analytics, Google Call Conversion Tracking, Google Tag Manager
- HubSpot: 29 requests to hubspotusercontent-na1.net, hsforms.com, hubspot.com, hs-banner.com, hs-scripts.com, hs-analytics.net, hsappstatic.net, usemessages.com, hsforms.net; HubSpot, HubSpot Analytics, HubSpot Chat (its subprocessor list names it too)
- Cloudflare: 6 requests to cloudflare.com
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag

### First party (1)

- T-Pro: 283 requests to tpro.io; Font Awesome 6.5.1, Google Font API, HSTS, HubSpot CMS Hub, HubSpot Cookie Policy Banner, Node.js, Open Graph, Slick, Socket.io, cdnjs, jQuery 3.7.1, jQuery Migrate 3.6.0

3 tracked companies loaded by the homepage are not in T-Pro's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 4 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-11-12
- No incidents reported since Nov 8, 2026

## Incidents reported by T-Pro's subprocessors

Incidents reported in the last 30 days on their own status pages by 2 vendors T-Pro lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which T-Pro lists as a subprocessor, reported Provisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo (minor)
- 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which T-Pro lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-11-02: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which T-Pro lists as a subprocessor, reported SQL Console database connection outage (minor)
- 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which T-Pro lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated)
- 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which T-Pro lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-10-23: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which T-Pro lists as a subprocessor, reported Degraded support ticket submission and response (minor)
- 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which T-Pro lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated)
- 2026-10-20: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which T-Pro lists as a subprocessor, reported Google Cloud Outage (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/t-pro

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api