# Tactiq

Tactiq (tactiq.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/tactiq
- Documents last verified: 2026-10-01
- Transparency rating: 78/100 (how much it publishes, not how secure it is)
- Cite as: Tactiq, Third Party Index, https://thirdpartyindex.com/vendors/tactiq (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.tactiq.io/ | 2026-10-01 | 2026-10-01 |
| Subprocessor list | https://trust.tactiq.io/subprocessors | 2026-10-01 | 2026-10-01 |
| Privacy policy | https://tactiq.io/privacy/privacy | 2026-10-01 | 2026-10-01 |
| Terms | https://tactiq.io/privacy/terms | 2026-10-01 | 2026-10-01 |
| security.txt | https://tactiq.io/.well-known/security.txt | 2026-10-01 | 2026-10-01 |
| Status page | https://status.tactiq.io/ | 2026-10-01 | 2026-10-01 |

## Subprocessors (11)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Brevo](https://thirdpartyindex.com/vendors/brevo.md) | CRM; We use Brevo for customer relationship management | United States | 2026-10-01 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Cloud monitoring; We use Datadog for system stability and performance monitoring, logging, and alerting. | United States | 2026-10-01 |
| [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud provider; We use Google Cloud Platform to host our entire infrastructure. | United States | 2026-10-01 |
| [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Customer support; We use Intercom for customer support. | United States | 2026-10-01 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | AI API Provider; We use Azure OpenAI services to provide Zero Data Retention for AI features to our enterprise customers. | United States | 2026-10-01 |
| [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel.md) | Data analytics; We use Mixpanel for user-level data analytics and systems monitoring. | United States | 2026-10-01 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) | AI API Provider; We use OpenAI services to provide AI features to our users. | United States | 2026-10-01 |
| [PayPal](https://thirdpartyindex.com/vendors/paypal-us.md) | Finance and payments; We use PayPal to process payments. | United States | 2026-10-01 |
| [Retool](https://thirdpartyindex.com/vendors/retool.md) | Software development; We use Retool to build internal tools | United States | 2026-10-01 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Finance and payments; We use Stripe to process payments. | United States | 2026-10-01 |
| [Temporal Technologies Inc.](https://thirdpartyindex.com/vendors/temporal.md) | Software development; We use Temporal to build and manage workflows | United States | 2026-10-01 |

Read from ([evidence](https://thirdpartyindex.com/evidence/25951)). CSV: https://thirdpartyindex.com/vendors/tactiq/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, ISO/IEC 27001 ([evidence](https://thirdpartyindex.com/evidence/25952))
- Claimed: HIPAA, GDPR ([evidence](https://thirdpartyindex.com/evidence/25952))

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (1 major or critical, 1 minor, 0 with no impact stated)
- Typical time to resolve: 28 h 28 min
- 2026-09-21: Zoom Browser transcription is not starting (major)
- 2026-09-02: Google Meet transcription not starting (minor)
- 2026-02-25: Google Meet transcription not starting for some users (minor)
- 2025-10-16: Potential issues affecting Google Meet users (minor)

## Security contact

From its security.txt (https://tactiq.io/.well-known/security.txt):

- Contact: mailto:security@tactiq.io

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api