# TalentLMS

TalentLMS declares [11 subprocessors](https://thirdpartyindex.com/vendors/talentlms#subprocessors) in [its subprocessor list](https://www.talentlms.com/subprocessors), which we last checked on 2026-11-12 ([evidence](https://thirdpartyindex.com/evidence/223033)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-11-06. [2 tracked vendors](https://thirdpartyindex.com/vendors/talentlms#used-by) name TalentLMS as a subprocessor, including [ConnectWise](https://thirdpartyindex.com/vendors/connectwise) and [Idera](https://thirdpartyindex.com/vendors/idera).

TalentLMS (talentlms.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/talentlms
- Documents last verified: 2026-11-12
- Transparency rating: 81/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 10 tracked vendors directly, 87 within two hops, 317 within three; 2 tracked vendors rely on it directly, 7 within two hops, 21 within three
- Cite as: TalentLMS, Third Party Index, https://thirdpartyindex.com/vendors/talentlms (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.talentlms.com/subprocessors | 2026-11-12 | 2026-11-06 |
| Data processing addendum | https://www.talentlms.com/wp-content/uploads/documents/TalentLMS\_DPA.pdf | 2026-11-12 | 2026-11-06 |
| Privacy policy | https://www.talentlms.com/privacy | 2026-11-12 | 2026-11-06 |
| Terms | https://www.talentlms.com/terms | 2026-11-12 | 2026-11-06 |
| Security page | https://www.talentlms.com/security | 2026-11-12 | 2026-11-06 |
| Status page | https://status.talentlms.com/ | 2026-11-12 | 2026-11-06 |

## Subprocessors (11)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | CDN (CloudFront); Cloud hosting (N. Virginia USA; datacenter), Storage (S3), and | US | 2026-11-06 |
| [Birdie](https://thirdpartyindex.com/vendors/birdie.md) | Screen-sharing Platform for Support | US | 2026-11-06 |
| [ConvertAPI](https://thirdpartyindex.com/vendors/convertapi.md) | File conversion system | US | 2026-11-06 |
| [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) (AI model provider: Google Vertex AI / Gemini) | AI text generation (Gemini – Vertex AI) and bot detection/abuse prevention (reCAPTCHA). | US | 2026-11-06 |
| [Microsoft Teams](https://thirdpartyindex.com/vendors/microsoft.md) | Videoconferencing | Customers’ Microsoft account location | 2026-11-06 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI Text Generation | US | 2026-11-06 |
| [Sparkpost](https://thirdpartyindex.com/vendors/sparkpost.md) | Email gateway | US/EU | 2026-11-06 |
| [Stability.ai](https://thirdpartyindex.com/vendors/stability-ai.md) | AI Image Generation | US | 2026-11-06 |
| [Workato Inc](https://thirdpartyindex.com/vendors/workato.md) | Integration platform as a service (iPaaS) | US | 2026-11-06 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Support | US | 2026-11-06 |
| Zoom.us | Videoconferencing | Customers’ Zoom account location | 2026-11-06 |

Read from ([evidence](https://thirdpartyindex.com/evidence/223033)). CSV: https://thirdpartyindex.com/vendors/talentlms/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai

## Web Technologies

TalentLMS's homepage made 116 requests to 22 domains, and 13 services controlled by another company. Loaded on 2026-11-06 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

13 third parties by category: Analytics 6 (Wingify, LinkedIn, Meta, G2.com, Quora; reviewed: Matomo); Advertising 5 (Google Cloud, Microsoft, Capterra Inc., OpenAI, Reddit, Inc.); Marketing automation 1 (Adobe); Cookie compliance 1 (CookieYes). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (13)

- Google Cloud: 22 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too)
- Wingify: 11 requests to visualwebsiteoptimizer.com; VWO
- CookieYes: 10 requests to cdn-cookieyes.com, cookieyes.com; CookieYes
- Microsoft: 7 requests to bing.com; Microsoft Advertising (its subprocessor list names it too)
- Matomo: 4 requests to matomo.cloud
- Adobe: 3 requests to marketo.net, mktoresp.com; Marketo
- Capterra Inc.: 3 requests to capterra.com; Capterra
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.437
- OpenAI: 3 requests to openai.com; ChatGPT Ads Measurement Pixel (its subprocessor list names it too)
- Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads
- G2.com: 2 requests to g2.com, g2crowd.com; G2 Track Your Prospects
- Quora: 2 requests to quora.com; Quora Pixel

### First party (1)

- TalentLMS: 40 requests to talentlms.com; Amazon CloudFront, Amazon Web Services, Apache HTTP Server, HSTS, HTTP/3, Matomo Analytics, Max Mega Menu, Modern Image Formats 2.7.1, MySQL, Open Graph, PHP, PWA, Priority Hints, WP Rocket, WordPress, WordPress Block Editor, WordPress Site Editor, core-js 3.32.2

7 tracked companies loaded by the homepage are not in TalentLMS's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (2)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [ConnectWise](https://thirdpartyindex.com/vendors/connectwise.md): Deliver and manage online training for internal and external users; Learning Management System
- [Idera](https://thirdpartyindex.com/vendors/idera.md): Courses

## Incidents reported by TalentLMS's subprocessors

Incidents reported in the last 30 days on their own status pages by 2 vendors TalentLMS lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-05: [Workato](https://thirdpartyindex.com/vendors/workato#status), which TalentLMS lists as a subprocessor, reported API Platform Performance Degradation (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [Workato](https://thirdpartyindex.com/vendors/workato#status), which TalentLMS lists as a subprocessor, reported Webhooks Performance Degradation (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-29: [Workato](https://thirdpartyindex.com/vendors/workato#status), which TalentLMS lists as a subprocessor, reported Intermittent errors in knowledge base search (minor)
- 2026-10-27: [Workato](https://thirdpartyindex.com/vendors/workato#status), which TalentLMS lists as a subprocessor, reported Issue with Genie Conversation History and AIRO Chats (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-20: [Workato](https://thirdpartyindex.com/vendors/workato#status), which TalentLMS lists as a subprocessor, reported Genie and AIRO Not Responding in Workato UI (no impact stated)
- 2026-10-20: [Workato](https://thirdpartyindex.com/vendors/workato#status), which TalentLMS lists as a subprocessor, reported Log Processing Service Degradation (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported File Download errors (minor)
- 2026-10-16: [Workato](https://thirdpartyindex.com/vendors/workato#status), which TalentLMS lists as a subprocessor, reported Errors in AI by Workato Analyze text action (minor)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [Workato](https://thirdpartyindex.com/vendors/workato#status), which TalentLMS lists as a subprocessor, reported Issues with AI by Workato (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which TalentLMS lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/talentlms

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
