# Talkdesk [6 tracked vendors](https://thirdpartyindex.com/vendors/talkdesk#used-by) name Talkdesk as a subprocessor, including [MongoDB](https://thirdpartyindex.com/vendors/mongodb), [Checkr](https://thirdpartyindex.com/vendors/checkr) and [Digital Realty](https://thirdpartyindex.com/vendors/digital-realty). We have not found a subprocessor list published by Talkdesk. We monitor 6 of its documents, which we last checked on 2026-11-11. Talkdesk (talkdesk.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/talkdesk - Documents last verified: 2026-11-11 - Transparency rating: 42/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 6 tracked vendors rely on it directly, 367 within two hops, 2216 within three - Cite as: Talkdesk, Third Party Index, https://thirdpartyindex.com/vendors/talkdesk (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Data processing addendum | https://www.talkdesk.com/legal/dpa/ | 2026-11-11 | 2026-10-26 | | Privacy policy | https://www.talkdesk.com/terms-of-service/privacy-notice/ | 2026-11-11 | 2026-10-24 | | Terms | https://www.talkdesk.com/terms-of-service/terms-of-use/ | 2026-11-11 | 2026-10-26 | | Security page | https://www.talkdesk.com/about/trust/ | 2026-11-11 | 2026-11-05 | | security.txt | https://www.talkdesk.com/.well-known/security.txt | 2026-11-11 | 2026-09-22 | | Status page | https://status.talkdesk.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (0) No subprocessor list has been found or read for this vendor. ## Compliance As its trust center lists them. - FedRAMP Marketplace: Moderate · 1 agency authorization · since Jun 3, 2025 ## Web Technologies Talkdesk's homepage made 355 requests to 11 domains, and 6 services controlled by another company. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 6 third parties by category: Analytics 1 (Wingify); Tag managers 1 (Google Cloud); Cookie compliance 1 (Usercentrics); Issue trackers 1 (Sentry); RUM 1 (reviewed: Dynatrace); Video players 1 (Wistia). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (6) - Wistia: 73 requests to wistia.com, wistia.net; Wistia - Usercentrics: 17 requests to usercentrics.eu; Usercentrics - Google Cloud: 10 requests to gstatic.com, google.com, googletagmanager.com; Google Tag Manager, reCAPTCHA - Wingify: 5 requests to visualwebsiteoptimizer.com; VWO - Dynatrace: 2 requests to dynatrace.com - Sentry: 1 request to sentry-cdn.com; Sentry 9.6.1 ### First party (1) - Talkdesk: 247 requests to talkdesk.com, talkdeskapp.com; Cloudflare, Emotion, HSTS, Lenis 1.3.25, MUI, Material UI, Next.js 15.5.28, Open Graph, PWA, React, Talkdesk, Webpack, core-js 3.50.0 5 tracked companies loaded by the homepage are not in Talkdesk's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (6) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Checkr](https://thirdpartyindex.com/vendors/checkr.md): Customer Support - [Clever](https://thirdpartyindex.com/vendors/clever.md): Telephony Provider - [Digital Realty](https://thirdpartyindex.com/vendors/digital-realty.md): Cloud-based contact center and customer experience solution - [IDrive®](https://thirdpartyindex.com/vendors/idrive.md) - [MongoDB](https://thirdpartyindex.com/vendors/mongodb.md): Voice Support - [Virtuozzo](https://thirdpartyindex.com/vendors/virtuozzo.md): Digital communications ## Service status Incidents it reported on its own status page. - Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated) - Status page last read: 2026-11-11 - No incidents reported in the last 12 months ## Security contact From its security.txt (https://www.talkdesk.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/2775)): - Contact: mailto:security-team+security-txt@talkdesk.com - Encryption key: https://www.talkdesk.com/.well-known/0x12CA500A-pub.asc - Security jobs: https://careers.talkdesk.com/us/en/c/product-engineering-jobs - Languages: en - Expired 2025-12-31 --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api