# Tealium

Tealium (tealium.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/tealium
- Documents last verified: 2026-10-01
- Transparency rating: 77/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 3 tracked vendors directly, 22 within two hops, 123 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Tealium, Third Party Index, https://thirdpartyindex.com/vendors/tealium (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.tealium.com/ | 2026-10-01 | 2026-10-01 |
| Subprocessor list | https://tealium.com/subprocessors/ | 2026-10-01 | 2026-10-01 |
| Privacy policy | https://tealium.com/privacy-notice/ | 2026-10-01 | 2026-10-01 |
| Terms | https://tealium.com/terms-of-use/ | 2026-10-01 | 2026-10-01 |
| Security page | https://tealium.com/protecting-your-greatest-competitive-advantage-data/ | 2026-10-01 | 2026-10-01 |
| Status page | https://status.tealium.com/ | 2026-10-01 | 2026-10-01 |

## Subprocessors (3)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | AWS’s web application firewall (WAF), to assist in protecting web applications from malicious attacks like SQL injection and cross-site scripting (XSS), ensuring robust security and continuous availability.; Cloud hosting and infrastructure provider used to process Customer Data. | As instructed by Customer during deployment of services.; Customer User Data hosted in the United States. Web Application user interface console is hosted in the US | 2026-10-01 |
| [Databricks](https://thirdpartyindex.com/vendors/databricks.md) | Processing Customer Data for analytics, data management, and AI capabilities. All Services using Databricks for AI capabilities are managed through feature opt-ins (either via a product purchase or through the use of controls in the Services), where Customer can choose which AI features it wishes to enable. | As specified by Customer during deployment of Services. | 2026-10-01 |
| [Workato](https://thirdpartyindex.com/vendors/workato.md) | Data Connect: SaaS to SaaS integration between Tealium’s CDP and Customer’s use of Workato for the Data Connect Services. | As specified by Customer during deployment of Services. | 2026-10-01 |

Read from ([evidence](https://thirdpartyindex.com/evidence/27376)). CSV: https://thirdpartyindex.com/vendors/tealium/subprocessors.csv

### Its own affiliates (5)

- Tealium GmbH (Germany; Singapore; United Kingdom)
- Tealium Australia Pty. Ltd. (Australia)
- Tealium Hong Kong Limited (Hong Kong)
- Tealium Japan K.K (Japan)
- Tealium Poland S.o.o. (Poland)

## Compliance

As its trust center lists them.

- Audited: SOC 2, ISO/IEC 27001, ISO/IEC 27018, ISO/IEC 27701, TX-RAMP, TISAX ([evidence](https://thirdpartyindex.com/evidence/27382))

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 21 days: 6 reported incidents (0 major or critical, 0 minor, 6 with no impact stated)
- Typical time to resolve: 15 h 29 min
- Status page last read: 2026-10-01
- Under way: Apply button on custom value mapping in tags (no impact stated), since 2026-10-01 13:43 UTC
- 2026-10-01: Apply button on custom value mapping in tags (no impact stated)
- 2026-09-29: Delayed Connector Processing in AP-Southeast (no impact stated)
- 2026-09-25: Delayed processing on connectors in US West region (no impact stated)
- 2026-09-22: Advanced Javascript GitHub sync (no impact stated)
- 2026-09-16: Event Feed activity graph display (no impact stated)
- 2026-09-10: my.tealiumiq.com login and profile loading issue (no impact stated)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api