# TeamViewer [10 tracked vendors](https://thirdpartyindex.com/vendors/teamviewer#used-by) name TeamViewer as a subprocessor, including [Iron Mountain](https://thirdpartyindex.com/vendors/iron-mountain), [Claranet](https://thirdpartyindex.com/vendors/claranet) and [Digicert](https://thirdpartyindex.com/vendors/digicert). We have not found a subprocessor list published by TeamViewer. We monitor 7 of its documents, which we last checked on 2026-11-11. TeamViewer (teamviewer.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/teamviewer - Documents last verified: 2026-11-11 - Transparency rating: 55/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 5/5; Pages still reachable 8/8 - Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 10 tracked vendors rely on it directly, 25 within two hops, 91 within three - Cite as: TeamViewer, Third Party Index, https://thirdpartyindex.com/vendors/teamviewer (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://www.teamviewer.com/en-us/resources/trust-center/ | 2026-11-11 | 2026-09-23 | | Data processing addendum | https://www.teamviewer.com/en-us/legal/eula/ | 2026-11-11 | 2026-10-27 | | Privacy policy | https://www.teamviewer.com/en/legal/privacy-and-cookies/ | 2026-11-11 | 2026-10-27 | | Security page | https://www.teamviewer.com/en-us/products/add-ons/ai/security/ | 2026-11-11 | 2026-11-09 | | security.txt | https://www.teamviewer.com/.well-known/security.txt | 2026-11-11 | 2026-09-23 | | Status page | https://status.teamviewer.com/ | 2026-11-11 | 2026-11-11 | | Security advisories | https://www.teamviewer.com/en-us/resources/trust-center/security-bulletins/ | 2026-11-11 | 2026-10-30 | ## Subprocessors (0) No subprocessor list has been found or read for this vendor. ## Compliance As its trust center lists them. - FedRAMP Marketplace: Moderate ## Web Technologies TeamViewer's homepage made 142 requests to 5 domains, and 3 services controlled by another company. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 3 third parties by category: Analytics 1 (Amplitude); Cookie compliance 1 (OneTrust); Unclassified 1 (Sitecore). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (3) - Sitecore: 97 requests to sitecorecontenthub.cloud - OneTrust: 11 requests to cookielaw.org, onetrust.com; OneTrust - Amplitude: 2 requests to amplitude.com; Amplitude ### First party (1) - TeamViewer: 32 requests to teamviewer.com; Cloudflare, HSTS, HTTP/3, Next.js 16.4.3, Next.js App Router, Open Graph, Priority Hints, React, Turbopack, Webpack, core-js 3.50.0 3 tracked companies loaded by the homepage are not in TeamViewer's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (10) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [3CX](https://thirdpartyindex.com/vendors/3cx.md): Remote assistance sessions - [Claranet](https://thirdpartyindex.com/vendors/claranet.md): Enterprise Support (ESC); Professional Services / Consulting Workplace - [Digicert](https://thirdpartyindex.com/vendors/digicert.md): Provide remote customer support - [Iron Mountain](https://thirdpartyindex.com/vendors/iron-mountain.md): IT & Operational Support - [Ivanti](https://thirdpartyindex.com/vendors/ivanti.md): Help@Work integration. Provide remote access capabilities to the mobile device - [Malwarebytes](https://thirdpartyindex.com/vendors/malwarebytes.md): Remote support sessions for customer devices - [Panintelligence](https://thirdpartyindex.com/vendors/panintelligence.md): Remote access tool, used to support customers - [SupportYourApp®](https://thirdpartyindex.com/vendors/supportyourapp.md): Remote access and screen sharing tool used by support agents during technical assistance sessions; may access personal data visible on client systems during ses… - [SysAid](https://thirdpartyindex.com/vendors/sysaid.md): Enables remote control sessions to be initiated from within SysAid, allowing technicians to connect to an end user's device to diagnose and resolve issues. Remo… - [UltraDNS](https://thirdpartyindex.com/vendors/ultradns.md): Provide remote customer support ## Security record CISA's Known Exploited Vulnerabilities catalog lists 1 vulnerability in its software: - CVE-2019-18988 (Desktop), listed 2021-11-03: TeamViewer Desktop Bypass Remote Login Vulnerability ## Service status Incidents it reported on its own status page. - Last 90 days: 12 reported incidents (7 major or critical, 4 minor, 1 with no impact stated) - Typical time to resolve: 2 h 24 min - Status page last read: 2026-11-12 - 2026-11-03: License provider (no impact stated) - 2026-11-03: Managed Devices functionality (major) - 2026-10-21: DEX Platform Intelligence, Insights not generating (major) - 2026-10-21: WebAPI incident (major) - 2026-10-20: DEX Platform Intelligence, Insights not generated for 11 days (major) - 2026-10-11: Remote & Tensor : WebAPI unavailable (major) - 2026-10-05: DEX Platform West Europe (WEU1) (minor) - 2026-10-05: Degraded performance on US services (minor) ## Security contact From its security.txt (https://www.teamviewer.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/6882)): - Contact: https://www.first.org/members/teams/teamviewer_sirt - Contact: https://yeswehack.com/programs/teamviewer-bounty-program - Contact: https://vdp.teamviewer.com - Contact: mailto:psirt@teamviewer.com - Encryption key: https://keys.openpgp.org/search?q=psirt%40teamviewer.com - Acknowledgments: https://www.teamviewer.com/en/resources/trust-center/security-bulletins/ - Languages: en, de - Valid until 2027-03-24 - Signed --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api