# Teamwork.com

Teamwork.com declares [5 subprocessors](https://thirdpartyindex.com/vendors/teamwork-com#subprocessors) in [its subprocessor list](https://www.teamwork.com/legal/teamwork-com-ai-sub-processors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/177817)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-10-22. [2 tracked vendors](https://thirdpartyindex.com/vendors/teamwork-com#used-by) name Teamwork.com as a subprocessor, including [Sitecore](https://thirdpartyindex.com/vendors/sitecore) and [Bluebeam](https://thirdpartyindex.com/vendors/bluebeam).

Teamwork.com (teamwork.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/teamwork-com
- Documents last verified: 2026-11-11
- Transparency rating: 87/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 4 tracked vendors directly, 52 within two hops, 192 within three; 2 tracked vendors rely on it directly, 3 within two hops, 3 within three
- Cite as: Teamwork.com, Third Party Index, https://thirdpartyindex.com/vendors/teamwork-com (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.teamwork.com/legal/teamwork-com-ai-sub-processors/ | 2026-11-11 | 2026-10-29 |
| Data processing addendum | https://www.teamwork.com/legal/teamwork-com-data-processing-agreement/ | 2026-11-11 | 2026-10-28 |
| Privacy policy | https://www.teamwork.com/legal/privacy-notice/ | 2026-11-11 | 2026-10-28 |
| Terms | https://www.teamwork.com/legal/terms-of-service/ | 2026-11-11 | 2026-10-28 |
| Security page | https://www.teamwork.com/security/ | 2026-11-11 | 2026-10-28 |
| security.txt | https://www.teamwork.com/.well-known/security.txt | 2026-11-11 | 2026-09-21 |
| Status page | https://status.teamwork.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (5)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Hosting and infrastructure supporting A.I. features | Varies by customer region | 2026-10-22 |
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Generation of A.I. responses for designated feature sets | Varies by provider configuration | 2026-10-22 |
| [Google/Gemini](https://thirdpartyindex.com/vendors/google-cloud.md) (AI model provider: Google Vertex AI / Gemini) | Generation of A.I. responses based on user input | Varies by provider configuration | 2026-10-22 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Generation of A.I. responses based on user input | Varies by provider configuration | 2026-10-22 |
| Other approved providers (as applicable) | Supporting specific A.I. functionality | Varies | 2026-10-22 |

Read from ([evidence](https://thirdpartyindex.com/evidence/138017)). CSV: https://thirdpartyindex.com/vendors/teamwork-com/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai

## Web Technologies

Teamwork.com's homepage made 377 requests to 30 domains, and 11 services controlled by another company. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

11 third parties by category: Advertising 4 (Google Cloud, Microsoft, Capterra Inc., Reddit, Inc.); Analytics 3 (Wingify, LinkedIn, Meta); Marketing automation 2 (HubSpot, Clearbit); CMS 1 (reviewed: Storyblok); Video players 1 (usually detected as Video players: Wistia). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (11)

- Storyblok: 117 requests to storyblok.com
- HubSpot: 23 requests to hs-sites-eu1.com, hubspot.com, hsforms.com, hs-analytics.net, hs-banner.com, hs-scripts.com, hsadspixel.net, hubapi.com, hubspotusercontent-na1.net; HubSpot
- Google Cloud: 22 requests to google.com, doubleclick.net, googletagmanager.com, google-analytics.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too)
- Microsoft: 11 requests to clarity.ms, bing.com, bing.net; Microsoft Advertising
- Wingify: 8 requests to visualwebsiteoptimizer.com; VWO
- Wistia: 5 requests to wistia.com
- Clearbit: 4 requests to clearbitjs.com, clearbit.com, clearbitscripts.com; Clearbit
- Capterra Inc.: 3 requests to capterra.com; Capterra
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.435
- Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads

### First party (1)

- Teamwork.com: 175 requests to teamwork.com; Amazon CloudFront, Amazon Web Services, HSTS, Microsoft Clarity, Nuxt.js, Open Graph, Priority Hints, Sentry, Storyblok, Vue.js, core-js 3.32.2

7 tracked companies loaded by the homepage are not in Teamwork.com's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (2)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Bluebeam](https://thirdpartyindex.com/vendors/bluebeam.md): Project management software
- [Sitecore](https://thirdpartyindex.com/vendors/sitecore.md): Collaboration and delivery tooling.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 6 reported incidents (0 major or critical, 0 minor, 6 with no impact stated)
- Typical time to resolve: 2 h 2 min
- Status page last read: 2026-11-12
- 2026-11-09: Teamwork Desk access issue (no impact stated)
- 2026-11-09: Investigating disruption to AI services (no impact stated)
- 2026-11-04: Delay in applying product subscription updates (no impact stated)
- 2026-10-26: Loading issues for Projects apps in US region (no impact stated)
- 2026-10-16: Investigating issue with Projects API in US region (no impact stated)
- 2026-09-24: Issue with tasks creation in Projects (no impact stated)
- 2026-06-22: Slow loading issue (minor)
- 2026-05-28: We are investigating issues with Teamwork application performance in the EU region (minor)

## Incidents reported by Teamwork.com's subprocessors

Incidents reported in the last 30 days on their own status pages by 2 vendors Teamwork.com lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Teamwork.com lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Teamwork.com lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Teamwork.com lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Teamwork.com lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Teamwork.com lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Teamwork.com lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Teamwork.com lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Teamwork.com lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Teamwork.com lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Teamwork.com lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major)
- 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Teamwork.com lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Teamwork.com lists as a subprocessor, reported Elevated errors affecting Connectors (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Teamwork.com lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported File Download errors (minor)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Teamwork.com lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/teamwork-com

## Security contact

From its security.txt (https://www.teamwork.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/1455)):

- Contact: mailto:security@teamwork.com
- Contact: https://www.teamwork.com/security/
- Disclosure policy: https://www.teamwork.com/security/
- Languages: en
- Valid until 2027-07-17

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
